4.0
Good

Summary of 2,432 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.0/5 based on reviews from all travelers.

"Good airport hotel. Close to Heathrow Airport. Fantastic service. Great location."

Service

4.0/5
663 reviews

"Friendly service and good reception. Great, professional bar service." Good shuttle service. Average wait staff and housekeeping. Room service is average. Booking process should be better organized.

Breakfast

3.9/5
225 reviews

"Reasonably priced, tasty breakfasts."

Location

3.9/5
488 reviews

"Great location. Near to public transport and the airport." Pricey, inconvenient parking. Far from city centre, but close to good shopping, restaurants, and bars. Reasonably accessible by car.

Food

3.8/5
301 reviews

"Fairly priced, good food, particularly desserts and fruits." Great menu with excellent sides.

Cleanliness

3.8/5
251 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are not."

Room

3.4/5
700 reviews

"Clean, decent rooms. Bathrooms are large but with substandard cleaning." Badly maintained rooms with poor minibars and kitchenettes. No views, poor A/C, TV's and furniture.

WiFi

2.1/5
65 reviews

"Wifi quality could be improved. Free internet."

Rated 4.1/5 based on reviews from couples.

"Clean hotel facilities. Great desserts & fruits."

Service

4.0/5
111 reviews

"Efficient, friendly service with a nice reception."

Location

4.0/5
68 reviews

"Great location near the airport. Pricey, inconvenient parking."

Breakfast

3.9/5
38 reviews

"Reasonably priced, tasty breakfasts."

Room

3.2/5
126 reviews

"Tidy, relatively new rooms, with great beds." Guests had problems with furnishing, A/C, and cleanliness of the bathrooms. Room need better maintenance, and minibars are not great.

Value for money

3.1/5
39 reviews

"Fairly good value for money. Normally priced food." Acceptable breakfast prices.

WiFi

2.0/5
12 reviews

"Wifi quality could be improved."

Rated 4.2/5 based on reviews from families.

"Great desserts & fruits. Professional service."

Service

4.0/5
49 reviews

"Efficient, friendly service with a nice reception."

Location

3.9/5
36 reviews

"Great location near the airport. Parking is rare."

Breakfast

3.8/5
22 reviews

"Tasty breakfast."

Value for money

3.2/5
18 reviews

"Fairly good value for money."

Room

3.1/5
48 reviews

"Great beds in clean and decently sized rooms." Poor maintenance in rooms and bathrooms.

Rated 4.0/5 based on reviews from solo travelers.

"Very quiet. Professional service."

Breakfast

4.0/5
13 reviews

"Tasty breakfast."

Service

3.9/5
44 reviews

"Friendly, more-or-less professional service, and so-so reception."

Location

3.9/5
32 reviews

"Great location near the airport."

Comfort

3.6/5
31 reviews

"Okay room size, but comfortable and quiet with wonderful beds."

Room

3.5/5
50 reviews

"Clean, moderately-sized rooms with great beds but poor bathrooms."

Value for money

3.3/5
14 reviews

"Fairly good value for money."

WiFi

1.9/5
5 reviews

"Complaints about WiFi."

Rated 3.9/5 based on reviews from business travelers.

"Good access to airport. Clean rooms."

Service

4.0/5
22 reviews

"Beds and cleanliness are decent, but rooms look old and poorly-furnished."

Location

3.9/5
20 reviews

"Great location near the airport."

Breakfast

3.7/5
6 reviews

"Tasty breakfast."

Cleanliness

3.6/5
9 reviews

"Relatively clean rooms."

Comfort

3.5/5
13 reviews

"Comfortable rooms and beds."

Room

3.3/5
23 reviews

"Awesome beds, and reasonably clean rooms."

Value for money

3.1/5
9 reviews

"Fairly good value for money."

WiFi

1.9/5
6 reviews

"Wifi quality could be improved."

Rated 4.1/5 based on reviews from all travelers.

"Good airport hotel. Close to Heathrow Airport. Fantastic service. Great location."

Service

4.2/5
8 reviews

"Friendly service."

Comfort

3.5/5
5 reviews

"Comfortable."

Room

3.3/5
7 reviews

"Room is all right."

Rated 4.0/5 based on reviews from all travelers.

"Good airport hotel. Close to Heathrow Airport. Fantastic service. Great location."

Service

4.0/5
609 reviews

"Professional, friendly service, especially at the bar." Average reception and restaurant service, but management is not great. Good shuttle service. Room service is average. Booking process should be better organized.

Breakfast

3.9/5
192 reviews

"Reasonably priced, tasty breakfasts."

Location

3.9/5
438 reviews

"Great location. Near to public transport and the airport." Pricey, inconvenient parking. Far from city centre, but close to good shopping, restaurants, and bars. Reasonably accessible by car.

Cleanliness

3.6/5
219 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are not."

Room

3.3/5
629 reviews

"Clean, somewhat outdated rooms, and great beds." Bathrooms are large but with substandard cleaning. Poorly-maintained rooms with subpar kitchenettes. No view, with subpar minibars, furniture and air conditioning.

Amenities

3.0/5
78 reviews

"Unimpressive grounds and mediocre building." New facilities with a great entrance area.

WiFi

2.0/5
56 reviews

"Wifi quality could be improved. Free internet."

Rated 4.0/5 based on reviews from couples.

"Clean hotel facilities. Affordable food."

Service

4.0/5
103 reviews

"Efficient, friendly service with a nice reception."

Location

4.0/5
63 reviews

"Great location near the airport. Pricey, inconvenient parking."

Breakfast

3.9/5
33 reviews

"Reasonably priced, tasty breakfasts."

Room

3.1/5
116 reviews

"Tidy, relatively new rooms, with great beds." Guests had problems with furnishing, A/C, and cleanliness of the bathrooms. Room need better maintenance, and minibars are not great. Shower was ok.

Value for money

3.1/5
36 reviews

"Fairly good value for money. Normally priced food." Acceptable breakfast prices.

WiFi

1.9/5
11 reviews

"Wifi quality could be improved."

Rated 4.1/5 based on reviews from families.

"Great desserts & fruits. Tasty breakfast."

Service

4.0/5
43 reviews

"Efficient, friendly service with a nice reception."

Location

3.9/5
30 reviews

"Great location near the airport. Parking is rare."

Breakfast

3.9/5
18 reviews

"Tasty breakfast."

Value for money

3.2/5
16 reviews

"Fairly good value for money."

Room

3.1/5
43 reviews

"Great beds in clean and decently sized rooms." Poor maintenance in rooms and bathrooms.

Rated 4.0/5 based on reviews from solo travelers.

"Very quiet. Professional service."

Breakfast

4.0/5
11 reviews

"Tasty breakfast."

Location

3.9/5
22 reviews

"Great location near the airport."

Service

3.9/5
39 reviews

"Friendly, more-or-less professional service, and so-so reception."

Comfort

3.6/5
26 reviews

"Okay room size, but comfortable and quiet with wonderful beds."

Room

3.5/5
42 reviews

"Clean, moderately-sized rooms with great beds but poor bathrooms."

Value for money

3.3/5
13 reviews

"Fairly good value for money."

Rated 3.8/5 based on reviews from business travelers.

"Clean rooms. Good access to airport."

Service

4.0/5
21 reviews

"Beds and cleanliness are decent, but rooms look old and poorly-furnished."

Location

3.9/5
19 reviews

"Great location near the airport."

Breakfast

3.7/5
6 reviews

"Tasty breakfast."

Comfort

3.6/5
12 reviews

"Comfortable rooms and beds."

Cleanliness

3.5/5
8 reviews

"Relatively clean rooms."

Room

3.2/5
22 reviews

"Awesome beds, and reasonably clean rooms."

Value for money

3.1/5
8 reviews

"Fairly good value for money."

WiFi

1.9/5
5 reviews

"Wifi quality could be improved."

Rated 3.9/5 based on reviews from all travelers.

"Good airport hotel. Close to Heathrow Airport. Fantastic service. Great location."

Room

3.4/5
5 reviews

"Room is all right."

Rated 4.0/5 based on reviews from all travelers.

"Good airport hotel. Close to Heathrow Airport. Fantastic service. Great location."

Service

4.0/5
19 reviews

"Beds and cleanliness are decent, but rooms look old and poorly-furnished."

Breakfast

4.0/5
12 reviews

"Tasty breakfast."

Location

4.0/5
17 reviews

"Good location, close to public transport. City centre is hard to reach."

Cleanliness

3.8/5
15 reviews

"Clean rooms."

Room

3.4/5
28 reviews

"Acceptable rooms - tidy, but bathrooms are not great."

Value for money

3.4/5
10 reviews

"Fairly good value for money."

Rated 4.0/5 based on reviews from solo travelers.

"Great location."

Location

3.9/5
6 reviews

"Great location."

Room

3.4/5
5 reviews

"Room is all right."

Rated 4.1/5 based on reviews from all travelers.

"Good airport hotel. Close to Heathrow Airport. Fantastic service. Great location."

Service

4.0/5
5 reviews

"Fantastic service."

Breakfast

3.9/5
5 reviews

"Tasty breakfast."

Cleanliness

3.8/5
5 reviews

"Clean rooms."

Room

3.4/5
8 reviews

"Clean, reasonable rooms."

Rated 4.3/5 based on reviews from all travelers.

"Good airport hotel. Close to Heathrow Airport. Fantastic service. Great location."

Service

4.0/5
6 reviews

"Fantastic service."

Location

3.9/5
11 reviews

"Great location near the airport."

Breakfast

3.9/5
7 reviews

"Tasty breakfast."

Room

3.6/5
5 reviews

"Great room."

Value for money

3.2/5
6 reviews

"Fairly good value for money."