4.0
Good

Summary of 2,515 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.0/5 based on reviews from all travelers.

"Very good airport hotel. Close to Heathrow Airport. Fantastic service. Great location."

Service

3.9/5
665 reviews

"Service staff are friendly and bar service is great, but housekeeping isn't as impressive." General service, restaurant service and reception are decent. Good shuttle service. Room service is perfect. Booking process should be better organized. Management should be more attentive.

Location

3.9/5
501 reviews

"Great location. Near to public transport and the airport." Pricey, inconvenient parking. Far from city centre, but close to good shopping, restaurants, and bars.

Breakfast

3.8/5
224 reviews

"Reasonably priced, tasty breakfasts."

Room

3.6/5
673 reviews

"Tidy, relatively new rooms, with great beds." Bathrooms are large but with substandard cleaning. No views, poor A/C, TV's and furniture. Badly maintained rooms with poor minibars and kitchenettes.

Value for money

3.2/5
252 reviews

"Fairly good value for money. Acceptable breakfast prices." Normally priced food. Free internet.

WiFi

3.1/5
63 reviews

"WiFi is good value. Wifi quality could be improved."

Rated 4.0/5 based on reviews from couples.

"Great desserts & fruits."

Location

4.0/5
52 reviews

"Great location near the airport. Parking is rare."

Breakfast

3.9/5
28 reviews

"Reasonably priced, tasty breakfasts."

Service

3.9/5
71 reviews

"Reception is decent, with overall friendly and professional service."

Room

3.5/5
85 reviews

"Tidy, relatively new rooms, with great beds." Badly maintained rooms, with poor A/C and unclean bathrooms. Shower was ok.

WiFi

2.2/5
9 reviews

"Wifi quality could be improved."

Rated 4.2/5 based on reviews from families.

"Great desserts & fruits. Tasty breakfast."

Location

4.0/5
26 reviews

"Great location near the airport."

Service

3.9/5
41 reviews

"Reception is decent, with overall friendly and professional service."

Breakfast

3.8/5
18 reviews

"Tasty breakfast."

Room

3.2/5
37 reviews

"Clean, decent rooms with great beds but lacking bathrooms."

Value for money

3.2/5
13 reviews

"Fairly good value for money."

Rated 4.0/5 based on reviews from solo travelers.

"Very quiet. Comfortable beds."

Location

4.0/5
25 reviews

"Great location near the airport."

Breakfast

4.0/5
10 reviews

"Tasty breakfast."

Service

3.8/5
33 reviews

"Friendly, more-or-less professional service, and so-so reception."

Comfort

3.6/5
20 reviews

"Comfortable, quiet rooms with great beds."

Room

3.4/5
32 reviews

"Typical rooms with comfy beds, although bathrooms are not highly reviewed."

Value for money

3.4/5
11 reviews

"Fairly good value for money."

Rated 4.0/5 based on reviews from business travelers.

"Clean rooms. Friendly service."

Service

4.0/5
18 reviews

"Friendly service."

Location

4.0/5
13 reviews

"Great location."

Comfort

3.6/5
8 reviews

"Rather comfortable."

Breakfast

3.6/5
5 reviews

"Tasty breakfast."

Cleanliness

3.6/5
7 reviews

"Clean rooms."

Room

3.3/5
15 reviews

"Clean, reasonable rooms."

Value for money

3.2/5
6 reviews

"Fairly good value for money."

WiFi

2.0/5
6 reviews

"Wifi quality could be improved."

Rated 4.2/5 based on reviews from all travelers.

"Very good airport hotel. Close to Heathrow Airport. Fantastic service. Great location."

Service

4.0/5
8 reviews

"Friendly service."

Comfort

3.5/5
5 reviews

"Comfortable."

Room

3.2/5
6 reviews

"Room is all right."

Rated 4.0/5 based on reviews from all travelers.

"Very good airport hotel. Close to Heathrow Airport. Fantastic service. Great location."

Service

3.9/5
609 reviews

"Management seems lacking, with badly rated housekeeping, but friendly service." Service at reception and in restaurant are okay. Great, professional bar service. Good shuttle service. Booking process should be better organized. Room service is average.

Location

3.9/5
445 reviews

"Great location. Near to public transport and the airport." Pricey, inconvenient parking. Far from city centre, but close to good shopping, restaurants, and bars.

Breakfast

3.8/5
191 reviews

"Tasty yet pricey breakfasts."

Room

3.6/5
602 reviews

"Rooms are spotless with comfy beds." Bathrooms are large but with substandard cleaning. No views, poor A/C, TV's and furniture. Badly maintained rooms with poor minibars and kitchenettes.

Value for money

3.2/5
229 reviews

"Fairly good value for money. High priced breakfast." Normally priced food. Free internet.

WiFi

3.0/5
54 reviews

"WiFi is good value. Wifi quality could be improved."

Rated 4.0/5 based on reviews from couples.

"Clean hotel facilities."

Location

4.0/5
48 reviews

"Great location near the airport. Parking is rare."

Breakfast

3.8/5
25 reviews

"Tasty yet pricey breakfasts."

Service

3.8/5
65 reviews

"Reception is decent, with overall friendly and professional service."

Room

3.5/5
79 reviews

"Tidy, relatively new rooms, with great beds." Badly maintained rooms, with poor A/C and unclean bathrooms. Shower was ok.

WiFi

2.1/5
8 reviews

"Wifi quality could be improved."

Rated 4.2/5 based on reviews from families.

"Great desserts & fruits. Professional service."

Service

4.0/5
36 reviews

"Reception is decent, with overall friendly and professional service."

Location

4.0/5
21 reviews

"Great location near the airport."

Breakfast

3.8/5
15 reviews

"Tasty breakfast."

Value for money

3.2/5
11 reviews

"Fairly good value for money."

Room

3.2/5
33 reviews

"Clean, decent rooms with great beds but lacking bathrooms."

Rated 4.0/5 based on reviews from solo travelers.

"Very quiet. Comfortable beds."

Location

4.0/5
16 reviews

"Great location near the airport."

Breakfast

4.0/5
7 reviews

"Tasty breakfast."

Service

3.9/5
27 reviews

"Beds and cleanliness are decent, but rooms look old and poorly-furnished."

Comfort

3.7/5
15 reviews

"Comfortable, quiet rooms with great beds."

Room

3.5/5
24 reviews

"Typical rooms with comfy beds, although bathrooms are not highly reviewed."

Value for money

3.2/5
9 reviews

"Fairly good value for money."

Rated 3.9/5 based on reviews from business travelers.

"Clean rooms. Great location."

Service

4.0/5
17 reviews

"Friendly service."

Location

4.0/5
12 reviews

"Great location."

Food

3.8/5
11 reviews

"Delicious food."

Comfort

3.7/5
7 reviews

"Rather comfortable."

Breakfast

3.6/5
5 reviews

"Tasty breakfast."

Cleanliness

3.5/5
6 reviews

"Clean rooms."

Room

3.2/5
14 reviews

"Clean, reasonable rooms."

Value for money

3.2/5
5 reviews

"Fairly good value for money."

WiFi

2.0/5
5 reviews

"Wifi quality could be improved."

Rated 4.1/5 based on reviews from all travelers.

"Very good airport hotel. Close to Heathrow Airport. Fantastic service. Great location."

Service

4.0/5
5 reviews

"Fantastic service."

Breakfast

3.9/5
7 reviews

"Tasty breakfast."

Location

3.8/5
5 reviews

"Great location."

Room

3.2/5
5 reviews

"Room is all right."

Rated 3.9/5 based on reviews from all travelers.

"Very good airport hotel. Close to Heathrow Airport. Fantastic service. Great location."

Breakfast

3.9/5
13 reviews

"Tasty breakfast."

Service

3.9/5
21 reviews

"Friendly, more-or-less professional service, and so-so reception."

Location

3.9/5
22 reviews

"Good location, close to public transport. City centre is hard to reach."

Cleanliness

3.8/5
15 reviews

"Clean rooms."

Value for money

3.4/5
9 reviews

"Fairly good value for money."

Vibe

3.4/5
7 reviews

"Decent vibe. Relatively modern hotel."

Room

3.2/5
28 reviews

"Clean, decent rooms. Bathroom could be optimized."

Rated 3.8/5 based on reviews from solo travelers.

"Fantastic service. Great location."

Location

3.9/5
7 reviews

"Great location."

Room

3.1/5
6 reviews

"Room is all right."

Rated 4.0/5 based on reviews from all travelers.

"Very good airport hotel. Close to Heathrow Airport. Fantastic service. Great location."

Location

4.0/5
5 reviews

"Great location."

Room

3.3/5
6 reviews

"Room is all right."

Rated 3.9/5 based on reviews from all travelers.

"Very good airport hotel. Close to Heathrow Airport. Fantastic service. Great location."

Service

4.0/5
7 reviews

"Fantastic service."

Location

4.0/5
11 reviews

"Great location near the airport."

Breakfast

3.8/5
6 reviews

"Tasty breakfast."

Value for money

3.2/5
7 reviews

"Fairly good value for money."

Room

3.0/5
9 reviews

"Room is all right."