4.0
Good

Summary of 2,209 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.0/5 based on reviews from all travelers.

"Good romantic hotel. Close to Heathrow Airport. Fantastic service. Great location."

Location

4.0/5
471 reviews

"Great location. Near to public transport and the airport." Pricey, inconvenient parking. Far from city centre, but close to good shopping, restaurants, and bars.

Service

3.9/5
640 reviews

"Management seems lacking, with badly rated housekeeping, but friendly service." Service at reception and in restaurant are okay. Great, professional bar service. Good shuttle service. Room service is average. Booking process should be better organized.

Breakfast

3.9/5
214 reviews

"Tasty yet pricey breakfasts."

Room

3.4/5
685 reviews

"Tidy rooms with excellent beds." Bathrooms are large but with substandard cleaning. Dilapidated rooms, with bad kitchenettes, minibars, and furniture. No views, TV's and A/C substandard. Shower was ok.

Value for money

3.0/5
243 reviews

"Fairly good value for money. High priced breakfast." Normally priced food. Free internet.

WiFi

1.9/5
63 reviews

"Wifi quality could be improved. Free internet."

Rated 4.1/5 based on reviews from couples.

"Clean hotel facilities. Stylish hotel."

Location

4.1/5
78 reviews

"Great location. Near to public transport and the airport." Pricey, inconvenient parking.

Breakfast

4.0/5
40 reviews

"Tasty yet pricey breakfasts."

Service

4.0/5
127 reviews

"Reception is decent, with overall friendly and professional service."

Room

3.4/5
152 reviews

"Awesome beds, and reasonably clean rooms." Guests had problems with furnishing, A/C, and cleanliness of the bathrooms. Room need better maintenance, and minibars are not great. Shower can be a problem.

WiFi

1.9/5
13 reviews

"Wifi quality could be improved."

Rated 4.1/5 based on reviews from families.

"Modern Hotel. Great desserts & fruits."

Location

4.0/5
44 reviews

"Great location near the airport. Parking is rare."

Service

4.0/5
60 reviews

"Reception is decent, with overall friendly and professional service."

Breakfast

3.8/5
24 reviews

"Tasty breakfast."

Room

3.2/5
57 reviews

"Tidy rooms with excellent beds." Poor maintenance in rooms and bathrooms. Shower was ok.

Value for money

3.1/5
22 reviews

"Fairly good value for money."

Rated 4.0/5 based on reviews from solo travelers.

"Great shopping. Very quiet."

Location

4.0/5
36 reviews

"Great location near lots of shopping. Good access to airport."

Breakfast

3.9/5
15 reviews

"Tasty breakfast."

Service

3.8/5
54 reviews

"Friendly, more-or-less professional service, and so-so reception."

Comfort

3.7/5
36 reviews

"Okay room size, but comfortable and quiet with wonderful beds."

Room

3.5/5
60 reviews

"Clean, moderately-sized rooms with great beds but poor bathrooms."

Value for money

3.2/5
17 reviews

"Fairly good value for money."

WiFi

1.9/5
7 reviews

"Complaints about WiFi."

Rated 3.7/5 based on reviews from business travelers.

"Clean rooms. Good access to airport."

Location

4.0/5
22 reviews

"Great location near the airport."

Food

3.8/5
16 reviews

"Delicious food."

Service

3.8/5
23 reviews

"Beds and cleanliness are decent, but rooms look old and poorly-furnished."

Breakfast

3.5/5
7 reviews

"Tasty breakfast."

Comfort

3.5/5
15 reviews

"Comfortable rooms and beds."

Cleanliness

3.4/5
11 reviews

"Room cleanliness is acceptable."

Room

3.2/5
25 reviews

"Awesome beds, and reasonably clean rooms."

Value for money

3.0/5
10 reviews

"Fairly good value for money."

WiFi

1.8/5
6 reviews

"Wifi quality could be improved."

Rated 4.1/5 based on reviews from all travelers.

"Good romantic hotel. Close to Heathrow Airport. Fantastic service. Great location."

Service

4.0/5
11 reviews

"Friendly service."

Comfort

3.5/5
7 reviews

"Comfortable rooms and beds."

Room

3.5/5
10 reviews

"Great beds in okay rooms."

Rated 4.0/5 based on reviews from all travelers.

"Good romantic hotel. Close to Heathrow Airport. Fantastic service. Great location."

Location

4.0/5
426 reviews

"Great location. Near to public transport and the airport." Pricey, inconvenient parking. Far from city centre, but close to good shopping, restaurants, and bars.

Service

3.9/5
586 reviews

"Management seems lacking, with badly rated housekeeping, but friendly service." Service at reception and in restaurant are okay. Great, professional bar service. Good shuttle service. Booking process should be better organized. Room service is average.

Breakfast

3.8/5
183 reviews

"Tasty yet pricey breakfasts."

Room

3.4/5
612 reviews

"Tidy rooms with excellent beds." Bathrooms are large but with substandard cleaning. Badly maintained rooms with poor minibars and kitchenettes. No views, and furniture is not great, with insufficient A/C. Shower was ok.

Value for money

3.0/5
221 reviews

"Fairly good value for money. High priced breakfast." Normally priced food. Free internet.

WiFi

1.8/5
53 reviews

"Wifi quality could be improved. Free internet."

Rated 4.0/5 based on reviews from couples.

"Clean hotel facilities."

Location

4.0/5
72 reviews

"Great location near the airport. Pricey, inconvenient parking."

Breakfast

4.0/5
35 reviews

"Tasty yet pricey breakfasts."

Service

3.9/5
118 reviews

"Reception is decent, with overall friendly and professional service."

Room

3.4/5
140 reviews

"Awesome beds, and reasonably clean rooms." Guests had problems with furnishing, A/C, and cleanliness of the bathrooms. Shower can be a problem. Room need better maintenance, and minibars are not great.

Value for money

3.0/5
45 reviews

"Fairly good value for money. Normally priced food." High priced breakfast.

WiFi

1.9/5
12 reviews

"Wifi quality could be improved."

Rated 4.1/5 based on reviews from families.

"Modern Hotel. Great desserts & fruits."

Location

4.0/5
37 reviews

"Great location near the airport. Parking is rare."

Service

4.0/5
51 reviews

"Reception is decent, with overall friendly and professional service."

Breakfast

3.8/5
18 reviews

"Tasty breakfast."

Room

3.1/5
49 reviews

"Great beds in clean and decently sized rooms." Poor maintenance in rooms and bathrooms. Shower was ok.

Value for money

3.0/5
19 reviews

"Fairly good value for money."

Rated 4.0/5 based on reviews from solo travelers.

"Very quiet. Professional service."

Location

4.0/5
27 reviews

"Great location near the airport."

Breakfast

3.9/5
13 reviews

"Tasty breakfast."

Service

3.8/5
49 reviews

"Friendly, more-or-less professional service, and so-so reception."

Comfort

3.7/5
31 reviews

"Okay room size, but comfortable and quiet with wonderful beds."

Room

3.5/5
51 reviews

"Clean, moderately-sized rooms with great beds but poor bathrooms."

Value for money

3.1/5
15 reviews

"Fairly good value for money."

WiFi

1.9/5
5 reviews

"Complaints about WiFi."

Rated 3.5/5 based on reviews from business travelers.

"Clean rooms. Good access to airport."

Location

4.0/5
21 reviews

"Great location near the airport."

Food

3.8/5
16 reviews

"Delicious food."

Service

3.8/5
22 reviews

"Beds and cleanliness are decent, but rooms look old and poorly-furnished."

Breakfast

3.5/5
7 reviews

"Tasty breakfast."

Comfort

3.5/5
14 reviews

"Comfortable rooms and beds."

Cleanliness

3.4/5
10 reviews

"Room cleanliness is acceptable."

Room

3.2/5
24 reviews

"Awesome beds, and reasonably clean rooms."

Value for money

3.0/5
9 reviews

"Fairly good value for money."

WiFi

1.8/5
5 reviews

"Wifi quality could be improved."

Rated 4.0/5 based on reviews from all travelers.

"Good romantic hotel. Close to Heathrow Airport. Fantastic service. Great location."

Room

3.2/5
5 reviews

"Room is all right."

Rated 4.0/5 based on reviews from all travelers.

"Good romantic hotel. Close to Heathrow Airport. Fantastic service. Great location."

Service

4.0/5
17 reviews

"Friendly service."

Breakfast

4.0/5
11 reviews

"Tasty breakfast."

Location

3.9/5
18 reviews

"Good location, but far from city centre." Near to public transport and the airport.

Cleanliness

3.5/5
12 reviews

"Relatively clean rooms."

Room

3.3/5
28 reviews

"Fairly clean, decent rooms. Bathroom could be optimized."

Value for money

3.3/5
11 reviews

"Fairly good value for money. Free internet."

WiFi

2.4/5
5 reviews

"WiFi's cheap, but of subpar quality."

Rated 3.9/5 based on reviews from solo travelers.

"Great location."

Location

4.0/5
5 reviews

"Great location."

Room

3.5/5
5 reviews

"Room is all right."

Rated 4.1/5 based on reviews from all travelers.

"Good romantic hotel. Close to Heathrow Airport. Fantastic service. Great location."

Location

3.8/5
5 reviews

"Great location."

Rated 4.0/5 based on reviews from all travelers.

"Good romantic hotel. Close to Heathrow Airport. Fantastic service. Great location."

Service

3.9/5
6 reviews

"Fantastic service."

Breakfast

3.6/5
5 reviews

"Tasty breakfast."

Cleanliness

3.6/5
5 reviews

"Clean rooms."

Room

3.4/5
9 reviews

"Clean, reasonable rooms."

Rated 4.4/5 based on reviews from all travelers.

"Good romantic hotel. Close to Heathrow Airport. Fantastic service. Great location."

Location

4.2/5
6 reviews

"Great location."

Service

4.0/5
5 reviews

"Fantastic service."