3.9
Good

Summary of 1,656 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 3.9/5 based on reviews from all travelers.

Good airport hotel. Close to Central London. Fantastic service. Great location.

WiFi

4.1/5
14 reviews

Good internet service. Average wifi quality.

Location

4.0/5
231 reviews

Great location. Near to public transport and the airport. Good car access, but so-so parking. Parking should be cheaper. Far from city centre, but close to good restaurants and bars.

Service

3.5/5
383 reviews

Friendly and professional service with decent reception and housekeeping. Room service is average. Shuttle service can be an issue.

Breakfast

3.4/5
166 reviews

Decent and moderately priced breakfast.

Cleanliness

3.2/5
170 reviews

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

Room

2.9/5
417 reviews

Reasonably clean rooms with standard beds and TV's. Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. No view, with subpar minibars, furniture and air conditioning. Average sized rooms. Shower can be a problem.

Comfort

2.8/5
211 reviews

Rooms are average sized and somewhat comfortable with okay beds but deficient A/C.

Value

2.7/5
107 reviews

Fairly good value for money. Acceptable breakfast prices. Affordable food.

Vibe

2.5/5
75 reviews

Decent vibe. Hotel could use some updating. Entrance area is ok. Relatively friendly Atmosphere. Hotel could be more stylish. Perfect airport hotel. Good for business people. Suitable for solo travelers.

Rated 3.6/5 based on reviews from families.

Clean hotel facilities. Good internet service.

Location

4.0/5
40 reviews

Great location near the airport. Average parking.

Breakfast

3.5/5
31 reviews

Breakfast is average.

Service

3.0/5
68 reviews

Friendly service and acceptable reception.

Cleanliness

3.0/5
33 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

Amenities

2.9/5
12 reviews

Average hotel building.

Value

2.7/5
18 reviews

Fairly good value for money.

Comfort

2.6/5
38 reviews

Somewhat comfortable and acceptably sized rooms. Subpar beds and ineffective A/C.

Room

2.3/5
80 reviews

Poorly-maintained rooms with problem bathrooms, beds, and A/C. Fine room size and cleanliness. Shower can be a problem.

Vibe

2.2/5
10 reviews

Vibe is not too good.

Rated 3.6/5 based on reviews from couples.

Location is great.

Location

4.1/5
30 reviews

Great location near the airport. Average parking.

Service

3.4/5
38 reviews

Friendly service and acceptable reception.

Breakfast

3.2/5
23 reviews

Breakfast is average.

Cleanliness

3.1/5
23 reviews

Room cleanliness is acceptable.

Comfort

2.9/5
34 reviews

Average sized rooms with typical beds, noise and comfort levels.

Room

2.7/5
59 reviews

Rooms and beds are adequate. Old, poorly-maintained rooms with deficient furniture and bathrooms.

Value

2.6/5
14 reviews

Fairly good value for money.

Vibe

2.4/5
14 reviews

Vibe is not too good. Hotel could use some updating.

Rated 3.6/5 based on reviews from solo travelers.

Good access to airport. Friendly service.

Location

3.9/5
18 reviews

Great location near the airport. Average parking.

Service

3.5/5
27 reviews

Friendly service, and reception was okay.

Cleanliness

3.3/5
10 reviews

Room cleanliness is acceptable.

Breakfast

3.1/5
12 reviews

Breakfast is average.

Comfort

3.0/5
16 reviews

Mediocre comfort, room sizes and beds.

Amenities

2.9/5
5 reviews

Average hotel building.

Room

2.9/5
31 reviews

Rooms and beds are adequate. Bathroom could be optimized.

Value

2.6/5
7 reviews

Fairly good value for money.

Rated 3.6/5 based on reviews from business travelers.

Professional service. Fantastic service.

Location

4.0/5
13 reviews

Great location.

Service

3.5/5
17 reviews

Friendly service.

Cleanliness

3.2/5
6 reviews

Room cleanliness is acceptable.

Breakfast

3.1/5
6 reviews

Breakfast is average.

Comfort

2.8/5
6 reviews

Comfortable.

Value

2.6/5
8 reviews

Fairly good value for money.

Room

2.5/5
17 reviews

Rooms are fairly clean, though poorly-maintained.

Rated 3.6/5 based on reviews from all travelers.

Good airport hotel. Close to Central London. Fantastic service. Great location.

WiFi

4.1/5
14 reviews

Good internet service. Average wifi quality.

Location

4.0/5
213 reviews

Good location, but far from city centre. Near to public transport and the airport. Decent, but pricey, parking. Good accessibility by car.

Service

3.5/5
369 reviews

Friendly and professional service with decent reception and housekeeping. Room service is average. Shuttle service can be an issue.

Breakfast

3.4/5
155 reviews

Affordable, fairly tasty breakfasts.

Cleanliness

3.3/5
166 reviews

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

Room

2.9/5
407 reviews

Reasonably clean rooms with standard beds and TV's. Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. No view, with subpar minibars, furniture and air conditioning. Average sized rooms. Shower can be a problem.

Comfort

2.8/5
206 reviews

Rooms are average sized and somewhat comfortable with okay beds but deficient A/C.

Value

2.7/5
98 reviews

Fairly good value for money. Food and breakfast are well-priced.

Vibe

2.5/5
73 reviews

Decent vibe. Hotel could use some updating. Entrance area is ok. Relatively friendly Atmosphere. Hotel could be more stylish.

Rated 3.4/5 based on reviews from families.

Clean hotel facilities. Good internet service.

Location

4.1/5
36 reviews

Great location near the airport. Average parking.

Breakfast

3.5/5
29 reviews

Breakfast is average.

Service

3.0/5
64 reviews

Reception and service are alright. Service is professional and friendly.

Cleanliness

2.9/5
32 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

Amenities

2.8/5
11 reviews

Average hotel building.

Value

2.7/5
18 reviews

Fairly good value for money.

Comfort

2.6/5
36 reviews

Somewhat comfortable and acceptably sized rooms. Subpar beds and ineffective A/C.

Room

2.3/5
76 reviews

Poorly-maintained rooms with problem bathrooms, beds, and A/C. Fine room size and cleanliness.

Vibe

2.2/5
9 reviews

Vibe is not too good.

Rated 3.4/5 based on reviews from couples.

Location is great.

Location

4.0/5
29 reviews

Great location near the airport. Average parking.

Service

3.4/5
37 reviews

Friendly service and acceptable reception.

Breakfast

3.2/5
22 reviews

Breakfast is average.

Cleanliness

3.1/5
23 reviews

Room cleanliness is acceptable.

Comfort

2.9/5
33 reviews

Average sized rooms with typical beds, noise and comfort levels.

Room

2.7/5
58 reviews

Rooms and beds are adequate. Old, poorly-maintained rooms with deficient furniture and bathrooms.

Value

2.6/5
13 reviews

Fairly good value for money.

Vibe

2.4/5
14 reviews

Vibe is not too good. Hotel could use some updating.

Rated 3.6/5 based on reviews from solo travelers.

Friendly service. Great location.

Location

3.8/5
15 reviews

Great location with good parking availability.

Service

3.5/5
26 reviews

Friendly service, and reception was okay.

Cleanliness

3.3/5
9 reviews

Room cleanliness is acceptable.

Breakfast

3.1/5
9 reviews

Breakfast is average.

Comfort

3.0/5
16 reviews

Mediocre comfort, room sizes and beds.

Amenities

2.9/5
5 reviews

Average hotel building.

Room

2.9/5
31 reviews

Rooms and beds are adequate. Bathroom could be optimized.

Value

2.5/5
6 reviews

Fairly good value for money.

Rated 3.1/5 based on reviews from business travelers.

Professional service. Fantastic service.

Location

4.0/5
12 reviews

Great location.

Service

3.5/5
17 reviews

Friendly service.

Cleanliness

3.2/5
6 reviews

Room cleanliness is acceptable.

Breakfast

3.1/5
6 reviews

Breakfast is average.

Comfort

2.8/5
6 reviews

Comfortable.

Value

2.6/5
8 reviews

Fairly good value for money.

Room

2.5/5
17 reviews

Rooms are fairly clean, though poorly-maintained.