3.9
Good

Summary of 4,294 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.9/5 based on reviews from all travelers.

"Good water park hotel. Close to MRT. Great location. Beautiful beach."

Beach

5.0/5
12 reviews

"Beautiful beach."

Location

4.8/5
1550 reviews

"Great location with good access by car." Excellent sightseeing, restaurants and bars nearby. Near public transport, airport, and train station. Great shopping at the nearby city centre, and close to the beach.

Service

3.3/5
907 reviews

"Average professionalism from poor housekeeping staff and mediocre reception." Friendly service, and excellent management. Great concierge service. Room service is average. Booking process is sufficient. Hotel security can be an issue.

WiFi

2.9/5
45 reviews

"Regular internet service. Wifi quality could be improved."

Room

2.8/5
1374 reviews

"Okay room size, but subpar beds and furnishing." Wonderful views but complaints about room maintenance and cleanliness. Small rooms and poorly cleaned bathrooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

Breakfast

2.4/5
252 reviews

"Some complaints about quality and price of breakfast."

Amenities

2.3/5
484 reviews

"Hotel grounds are pleasant, but facilities are outdated." Elevator in need of updating. Architecture not so nice. Nice smoking area.

Comfort

2.2/5
646 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Small bathrooms, okay room size, but complaints about bed comfort.

Vibe

1.8/5
534 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Luxurious Hotel. Hotel could be more stylish. Great water park hotel. Suitable for solo travelers. Good choice for a city trip.

Cleanliness

1.6/5
389 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean.

Rated 3.9/5 based on reviews from families.

"Train station is close. Good management."

Location

4.8/5
455 reviews

"Great location with good access by car." Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

Service

3.0/5
235 reviews

"Average professionalism from poor housekeeping staff and mediocre reception." Friendly service, and excellent management.

Room

2.8/5
322 reviews

"Decent rooms with great views." Rooms are small and poorly cleaned and maintained with uncomfortable beds. Small rooms and poorly cleaned bathrooms. Outdated rooms with substandard TVs, kitchenettes and furnishings. Shower can be a problem.

Breakfast

2.5/5
67 reviews

"Some complaints about quality and price of breakfast."

Amenities

2.3/5
156 reviews

"Hotel grounds are pleasant, but facilities are outdated." Elevator in need of updating.

WiFi

2.1/5
6 reviews

"Wifi quality could be improved."

Comfort

1.9/5
175 reviews

"Uncomfortable, cramped rooms, with poor beds." A bit too noisy and some complaints about the size of the bathrooms.

Vibe

1.8/5
152 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Luxurious Hotel.

Cleanliness

1.6/5
84 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 3.8/5 based on reviews from couples.

"Good fitness area."

Location

4.8/5
165 reviews

"Good location, close to public transport." Central location with great sightseeing, dining out and shopping.

Service

3.3/5
97 reviews

"Friendly but only somewhat professional service with okay reception and poor housekeeping."

Value

3.1/5
32 reviews

"Fairly good value for money. High priced breakfast."

Room

2.9/5
170 reviews

"Excellent views from decently sized rooms with okay beds." Small rooms and poorly cleaned bathrooms. Rooms need more cleaning and maintenance, with poorly rated minibars. Old rooms with substandard TV's, furniture and air conditioning. Shower can be a problem.

Comfort

2.5/5
83 reviews

"Mediocre comfort, room sizes and beds." Small bathrooms, noisy rooms, and deficient A/C.

Amenities

2.5/5
48 reviews

"Facilities in need of refurbishment."

Breakfast

2.2/5
22 reviews

"Some complaints about quality and price of breakfast."

WiFi

2.1/5
8 reviews

"Wifi quality could be improved."

Vibe

1.5/5
50 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish.

Cleanliness

1.5/5
41 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 3.6/5 based on reviews from business travelers.

"Friendly atmosphere. Good restaurants & bars in the area."

Location

4.8/5
68 reviews

"Great location with good access by car." Excellent sightseeing, restaurants and bars nearby. Close to public transport.

Service

3.2/5
36 reviews

"Poor quality housekeeping, but decent, friendly service staff."

Breakfast

2.5/5
17 reviews

"Breakfast can be improved."

Amenities

2.4/5
26 reviews

"Facilities in need of refurbishment."

Room

2.4/5
56 reviews

"Rooms are of average size, but lacking maintenance and outdated with below average beds." Great views but poorly cleaned rooms with subpar bathrooms. Shower can be a problem.

Comfort

2.2/5
22 reviews

"Room sizes are okay, but below average comfort and beds."

Vibe

1.5/5
40 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating.

Cleanliness

1.4/5
9 reviews

"Rooms could be cleaner."

Rated 3.8/5 based on reviews from solo travelers.

"Great shopping. Great view."

Location

4.8/5
59 reviews

"Great location. Good shopping and sightseeing."

Value

3.4/5
19 reviews

"Fairly good value for money."

Service

3.3/5
28 reviews

"Friendly, more-or-less professional service, and so-so reception."

Room

2.6/5
57 reviews

"Decent beds and rooms, great views." Small rooms and poorly cleaned bathrooms. Rooms have problems with size, cleanliness, and maintenance. Shower can be a problem.

Amenities

2.4/5
21 reviews

"Hotel buildings could use some improvement."

Breakfast

2.2/5
11 reviews

"Breakfast can be improved."

Comfort

2.1/5
25 reviews

"Small suites with problems of comfort and noise. Average beds."

Vibe

1.6/5
17 reviews

"Vibe is not too good. Hotel could use some updating."

Cleanliness

1.6/5
8 reviews

"Bathrooms and rooms are untidy."

Rated 3.8/5 based on reviews from all travelers.

"Good water park hotel. Close to MRT. Great location. Beautiful beach."

Location

4.8/5
13 reviews

"Great location."

Service

3.5/5
5 reviews

"Service is adequate."

Room

2.5/5
16 reviews

"Okay-sized rooms with good views. Rooms could be cleaner."

Comfort

2.2/5
7 reviews

"Rooms are decent sized but not rated very comfortable."

Cleanliness

1.4/5
5 reviews

"Rooms could be cleaner."

Vibe

1.4/5
5 reviews

"Vibe is not too good."

Rated 3.5/5 based on reviews from all travelers.

"Good water park hotel. Close to MRT. Great location. Beautiful beach."

Location

4.8/5
16 reviews

"Great location."

Service

3.4/5
13 reviews

"Service is average, but very friendly."

Value

3.1/5
10 reviews

"Fairly good value for money."

Room

2.5/5
26 reviews

"Guests complain about room size, bathrooms, and maintenance." Great view.

Amenities

2.5/5
6 reviews

"Hotel buildings are substandard but amenities are OK."

Breakfast

2.0/5
9 reviews

"Breakfast can be improved."

Comfort

2.0/5
12 reviews

"Small and uncomfortable rooms."

Cleanliness

1.6/5
9 reviews

"Rooms could be cleaner."

Rated 3.8/5 based on reviews from all travelers.

"Good water park hotel. Close to MRT. Great location. Beautiful beach."

Beach

5.0/5
8 reviews

"Beautiful beach."

Location

5.0/5
613 reviews

"Great location with good access by car." Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

Service

3.5/5
454 reviews

"Friendly service, and excellent management." Service is relatively professional, but reception and housekeeping are not great. Great concierge service. Room service is average. Booking process is sufficient.

Value

3.1/5
121 reviews

"Fairly good value for money. High priced breakfast." Normally priced food.

Room

2.8/5
663 reviews

"Average rooms with standard beds." View is wonderful, but rooms are in need of maintenance with poor furniture and A/C. Small rooms and poorly cleaned bathrooms. Guests complain about the age and cleanliness of the rooms, the minibars, and the TVs. Shower can be a problem.

WiFi

2.6/5
30 reviews

"Regular internet service. Wifi quality could be improved."

Comfort

2.6/5
281 reviews

"Beds are decent and generally comfortable." Small bathrooms, noisy rooms, and deficient A/C.

Breakfast

2.4/5
91 reviews

"Some complaints about quality and price of breakfast."

Amenities

2.3/5
184 reviews

"Outdated facilities with a decent entrance area." Architecture not so nice. Elevator in need of updating. Nice smoking area.

Vibe

1.6/5
194 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is ok. Hotel could be more stylish. Luxurious Hotel.

Cleanliness

1.4/5
217 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 3.8/5 based on reviews from couples.

"Near city centre. Wonderful sightseeing."

Location

4.9/5
78 reviews

"Good location, close to public transport." Near downtown with great sightseeing and shopping.

Service

3.3/5
55 reviews

"Staff are kind and fairly professional, but reception was lacking."

Value

3.1/5
16 reviews

"Fairly good value for money."

Room

3.0/5
95 reviews

"Excellent views from decently sized rooms with okay beds." Bathrooms and bedrooms are poorly cleaned and a bit old. Poorly-maintained rooms with subpar furniture and TVs. Shower can be a problem.

Comfort

2.5/5
44 reviews

"Mediocre comfort, room sizes and beds."

Amenities

2.3/5
22 reviews

"Hotel buildings could use some improvement."

Breakfast

2.2/5
9 reviews

"Breakfast can be improved."

WiFi

1.9/5
5 reviews

"Complaints about WiFi."

Cleanliness

1.4/5
26 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Vibe

1.4/5
24 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.8/5 based on reviews from families.

"Good management. Good restaurants & bars in the area."

Location

4.9/5
68 reviews

"Good location, close to public transport." Great sightseeing, restaurants and shopping nearby.

Value

3.2/5
14 reviews

"Fairly good value for money."

Service

3.2/5
55 reviews

"Friendly service and acceptable reception." Management is alright, but housekeeping is not great.

Room

2.4/5
71 reviews

"Older, poorly maintained rooms with poorly rated furniture, although views are nice." Average sized but unclean rooms with unpopular beds. Shower can be a problem.

Breakfast

2.4/5
8 reviews

"Breakfast can be improved."

Amenities

2.2/5
29 reviews

"Hotel buildings could use some improvement."

Comfort

2.0/5
33 reviews

"Room sizes are okay, but below average comfort and beds."

Cleanliness

1.4/5
23 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Vibe

1.4/5
23 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.6/5 based on reviews from solo travelers.

"Great view."

Location

4.8/5
22 reviews

"Great location."

Service

3.4/5
12 reviews

"Friendly service and acceptable reception."

Food

3.1/5
5 reviews

"Food is all right."

Room

2.5/5
25 reviews

"Poorly-maintained rooms, and low rated bathrooms and beds, but great views." Shower can be a problem.

Comfort

2.3/5
9 reviews

"Not very comfortable, with poor beds."

Rated 3.3/5 based on reviews from business travelers.

"Terrific location."

Location

4.8/5
14 reviews

"Great location."

Service

3.4/5
14 reviews

"Service is average, but very friendly."

Breakfast

2.6/5
5 reviews

"Breakfast is average."

Amenities

2.5/5
6 reviews

"Hotel buildings could use some improvement."

Room

2.4/5
21 reviews

"Out-of-date, poorly maintained rooms with bad bathrooms and beds." Average sized rooms.

Comfort

2.4/5
8 reviews

"Room sizes are okay, but below average comfort and beds."

Vibe

1.2/5
8 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.6/5 based on reviews from all travelers.

"Good water park hotel. Close to MRT. Great location. Beautiful beach."

Location

4.7/5
57 reviews

"Good location, close to public transport." Near downtown with great sightseeing and shopping.

Service

3.4/5
29 reviews

"Friendly, more-or-less professional service, and so-so reception."

Room

2.8/5
51 reviews

"Excellent views from decently sized rooms with okay beds." Old rooms with problems in furnishing and bathroom cleanliness. Poorly maintained and cleaned rooms.

Amenities

2.4/5
10 reviews

"Hotel buildings could use some improvement."

Breakfast

2.4/5
16 reviews

"Breakfast can be improved."

Comfort

2.2/5
24 reviews

"Rooms relatively spacious with acceptable beds but lacking in comfort."

Cleanliness

1.7/5
17 reviews

"Bathrooms and rooms are untidy."

Vibe

1.2/5
18 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.5/5 based on reviews from couples.

"Terrific location."

Location

4.7/5
15 reviews

"Great location with excellent sightseeing."

Service

3.4/5
11 reviews

"Reception and service are alright."

Comfort

2.5/5
8 reviews

"Mediocre comfort, room sizes and beds."

Room

2.5/5
18 reviews

"Average-sized rooms with alright beds." Inadequately cleaned and maintained rooms and bathrooms.

Amenities

2.4/5
6 reviews

"Amenities are not the best."

Breakfast

2.4/5
6 reviews

"Breakfast can be improved."

Cleanliness

1.6/5
8 reviews

"Rooms could be cleaner."

Vibe

1.4/5
5 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.1/5 based on reviews from all travelers.

"Good water park hotel. Close to MRT. Great location. Beautiful beach."

Location

4.7/5
25 reviews

"Great location."

Service

3.5/5
6 reviews

"Fantastic service."

Room

2.4/5
12 reviews

"Room needs to be improved."

Vibe

1.4/5
7 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.8/5 based on reviews from all travelers.

"Good water park hotel. Close to MRT. Great location. Beautiful beach."

Location

4.8/5
9 reviews

"Great location."

Room

2.4/5
8 reviews

"Room needs to be improved."

Vibe

1.5/5
5 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 4.6/5 based on reviews from all travelers.

"Good water park hotel. Close to MRT. Great location. Beautiful beach."

Service

3.5/5
12 reviews

"Service is average, but very friendly."

Room

2.9/5
16 reviews

"Average sized rooms."

Comfort

2.5/5
9 reviews

"Rooms are decent sized but not rated very comfortable."

Rated 4.1/5 based on reviews from all travelers.

"Good water park hotel. Close to MRT. Great location. Beautiful beach."

Location

4.8/5
681 reviews

"Great location with good access by car." Central location with great sightseeing, dining out and shopping. Near to public transport and the airport.

Service

3.0/5
296 reviews

"Average professionalism from poor housekeeping staff and mediocre reception." Friendly service, and excellent management.

Room

2.6/5
438 reviews

"Average rooms, poorly cleaned and maintained." Views are beautiful, but rooms are old and small with poor beds. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

Breakfast

2.5/5
98 reviews

"Some complaints about quality and price of breakfast."

Amenities

2.4/5
234 reviews

"Hotel grounds are pleasant, but facilities are outdated." Elevator in need of updating.

WiFi

2.0/5
10 reviews

"Wifi quality could be improved."

Vibe

2.0/5
250 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Luxurious Hotel.

Comfort

1.7/5
245 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Cleanliness

1.6/5
99 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 4.2/5 based on reviews from families.

"Near city centre."

Location

4.7/5
350 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Good car accessibility, and close to public transport.

Value

4.0/5
101 reviews

"Best value for money. High priced breakfast."

Service

3.0/5
159 reviews

"Friendly but only somewhat professional service with okay reception and poor housekeeping."

Room

2.9/5
217 reviews

"Outdated rooms with poor beds." Complaints about cleanliness and size of rooms, but the views are amazing. Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms with subpar kitchenettes. Shower can be a problem.

Breakfast

2.5/5
53 reviews

"Breakfast is decent but expensive."

Amenities

2.3/5
121 reviews

"Hotel grounds are pleasant, but facilities are outdated."

WiFi

2.0/5
5 reviews

"Wifi quality could be improved."

Comfort

2.0/5
128 reviews

"Uncomfortable, cramped rooms, with poor beds." A bit too noisy and some complaints about the size of the bathrooms.

Vibe

1.8/5
120 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Luxurious Hotel.

Cleanliness

1.6/5
56 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 4.1/5 based on reviews from couples.

"Luxurious Hotel."

Location

4.8/5
50 reviews

"Good location, close to public transport." Good shopping and sightseeing.

Service

3.4/5
20 reviews

"Service is relatively professional."

Amenities

2.5/5
17 reviews

"Hotel buildings could use some improvement."

Room

2.3/5
34 reviews

"Cramped rooms and bathrooms with great views, but poor beds."

Comfort

1.9/5
21 reviews

"Uncomfortable, cramped rooms, with poor beds." A bit too noisy and some complaints about the size of the bathrooms.

Vibe

1.6/5
14 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 4.1/5 based on reviews from business travelers.

"Friendly atmosphere. Good restaurants & bars in the area."

Location

4.8/5
49 reviews

"Great location with good access by car." Excellent sightseeing, restaurants and bars nearby. Close to public transport.

Value

3.6/5
14 reviews

"Best value for money."

Service

3.2/5
17 reviews

"Service is adequate."

Room

2.5/5
27 reviews

"Great views, but small rooms."

Breakfast

2.3/5
10 reviews

"Breakfast can be improved."

Amenities

2.2/5
20 reviews

"Facilities in need of refurbishment."

Comfort

2.1/5
13 reviews

"Small and uncomfortable rooms."

Vibe

1.6/5
30 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating.

Rated 4.2/5 based on reviews from solo travelers.

"Great shopping."

Location

4.8/5
23 reviews

"Great location. Good shopping and sightseeing."

Value

3.5/5
11 reviews

"Best value for money."

Service

3.3/5
10 reviews

"Service is adequate."

Room

2.4/5
20 reviews

"Small rooms with low rated bathrooms."

Amenities

2.4/5
14 reviews

"Hotel buildings could use some improvement."

Comfort

1.9/5
10 reviews

"Small and uncomfortable rooms."

Vibe

1.8/5
8 reviews

"Vibe is not too good."

Rated 3.5/5 based on reviews from all travelers.

"Good water park hotel. Close to MRT. Great location. Beautiful beach."

Location

4.8/5
99 reviews

"Great location with good access by car. Good shopping and sightseeing." Close to public transport and the train.

Service

3.2/5
72 reviews

"Friendly but only somewhat professional service with okay reception and poor housekeeping."

Room

3.0/5
109 reviews

"Excellent views from decently sized rooms with okay beds." Bathrooms and bedrooms are poorly cleaned and a bit old. Poorly-maintained rooms, with substandard A/C and televisions. Shower can be a problem.

Breakfast

2.4/5
13 reviews

"Breakfast can be improved."

Comfort

2.1/5
40 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Average-sized rooms with alright beds.

Amenities

2.1/5
43 reviews

"Outdated facilities with a decent entrance area." Elevator in need of updating.

Vibe

1.5/5
41 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is ok.

Cleanliness

1.4/5
26 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 3.5/5 based on reviews from families.

"Friendly service. Great shopping."

Location

4.8/5
16 reviews

"Great location, close to the train station."

Service

3.4/5
14 reviews

"Service is average, but very friendly."

Room

2.5/5
11 reviews

"Rooms need regular maintenance."

Amenities

2.4/5
6 reviews

"Hotel buildings could use some improvement."

Vibe

1.6/5
5 reviews

"Vibe is not too good."

Rated 3.8/5 based on reviews from solo travelers.

"Great location."

Location

4.8/5
5 reviews

"Great location."

Room

2.5/5
5 reviews

"Room is all right."

Rated 3.6/5 based on reviews from business travelers.

"Great location."

Room

2.2/5
7 reviews

"Room needs to be improved."

Rated 3.8/5 based on reviews from couples.

"Great location."

Location

4.8/5
7 reviews

"Great location."

Room

2.5/5
7 reviews

"Room needs to be improved."

Rated 3.9/5 based on reviews from all travelers.

"Good water park hotel. Close to MRT. Great location. Beautiful beach."

Location

4.8/5
9 reviews

"Great location."

Room

2.6/5
7 reviews

"Room is all right."