4.0
Good

Summary of 9,659 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.0/5 based on reviews from all travelers.

"Good water park hotel. Close to MRT. Great location."

Location

4.8/5
4204 reviews

"Great location. Excellent sightseeing, restaurants and bars nearby." Near public transport, airport, and train station. Great shopping at the nearby city centre, and close to the beach. Accessible by car, but parking is costly. Close to business sites.

Service

3.4/5
1959 reviews

"Management and reception are decent and somewhat professional." Service is welcoming, but housekeeping is not great. Room service is perfect. Booking process is sufficient. Recreation staff is nice. Standard laundry service. Good shuttle service. Great hotel security.

Room

2.8/5
3327 reviews

"Average rooms with kitchenettes." Wonderful views but complaints about room maintenance and cleanliness. Small rooms and poorly cleaned bathrooms. Guests don't like the TVs, minibars, or A/C in the small rooms. Old, uncomfortable furniture and beds. Shower can be a problem.

Breakfast

2.8/5
723 reviews

"Breakfast is decent but expensive."

WiFi

2.8/5
108 reviews

"WiFi is decent and okay-priced. Wifi quality could be improved."

Amenities

2.1/5
1092 reviews

"Meeting & event facilities should be improved." Facilities are old, but the terrace is lovely. Great hotel grounds and outdoor sports facilities. Elevator in need of updating. Architecture not so nice. Smoking area is ok.

Cleanliness

2.0/5
889 reviews

"Rooms, bathrooms and dining area all need more cleaning." Moderately clean hotel facilities. Moderately clean pool area.

Vibe

1.9/5
1137 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Luxurious Hotel. Hotel could be more stylish. Great water park hotel. Suitable for solo travelers. Good choice for a city trip.

Comfort

1.8/5
1691 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Rated 4.2/5 based on reviews from families.

"Near city centre. Affordable food."

Location

4.8/5
959 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Good car accessibility, and close to public transport.

Breakfast

3.0/5
144 reviews

"Breakfast is decent but expensive."

Service

2.9/5
322 reviews

"Friendly but only somewhat professional service with okay reception and poor housekeeping."

Cleanliness

2.5/5
124 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Room

2.4/5
590 reviews

"Complaints about cleanliness and size of rooms, but the views are amazing." Small rooms and poorly cleaned bathrooms. Complaints about the furniture, TVs, A/C, and beds. Rooms are older and poorly maintained, but kitchenettes are OK. Shower can be a problem.

WiFi

2.1/5
9 reviews

"Wifi quality could be improved."

Amenities

1.9/5
244 reviews

"Hotel grounds are pleasant, but facilities are outdated."

Vibe

1.9/5
246 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Luxurious Hotel.

Comfort

1.3/5
372 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Rated 4.0/5 based on reviews from couples.

"Good access to airport."

Location

4.8/5
115 reviews

"Great location. Great sightseeing, restaurants and shopping nearby." Good car accessibility, and close to public transport.

Service

3.0/5
42 reviews

"Friendly but only somewhat professional service with okay reception and poor housekeeping."

Room

2.7/5
83 reviews

"Decent rooms with great views." Poorly cleaned and maintained old rooms with small bathrooms. Small rooms with poor A/C and substandard furniture and beds.

Breakfast

2.7/5
19 reviews

"Breakfast is average."

Amenities

2.2/5
25 reviews

"Facilities in need of refurbishment."

Cleanliness

2.0/5
25 reviews

"Rooms could be cleaner."

Comfort

1.9/5
42 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Vibe

1.5/5
34 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 4.0/5 based on reviews from business travelers.

"Terrific location. High value."

Location

4.8/5
126 reviews

"Great location. Great sightseeing, restaurants and shopping nearby." Good car accessibility, and close to public transport.

Value

3.6/5
29 reviews

"Best value for money."

Food

3.2/5
17 reviews

"Food is all right."

Service

3.1/5
51 reviews

"Friendly, more-or-less professional service, and so-so reception."

Breakfast

2.9/5
20 reviews

"Breakfast is average."

Room

2.3/5
84 reviews

"Complaints about maintenance and cleanliness in rooms and bathrooms." Views are beautiful, but rooms are old and small with poor beds.

Amenities

2.2/5
33 reviews

"Facilities in need of refurbishment."

Cleanliness

2.0/5
25 reviews

"Bathrooms and rooms are untidy."

WiFi

1.9/5
5 reviews

"Wifi quality could be improved."

Vibe

1.7/5
35 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating.

Comfort

1.5/5
48 reviews

"Small, uncomfortable rooms with subpar beds and too much noise."

Rated 4.1/5 based on reviews from solo travelers.

"Friendly service. Great shopping."

Location

4.8/5
39 reviews

"Good location, close to public transport." Good shopping and sightseeing.

Value

3.5/5
9 reviews

"Best value for money."

Service

3.5/5
21 reviews

"Friendly service, and reception was okay."

Food

3.2/5
7 reviews

"Food is all right."

Breakfast

2.8/5
9 reviews

"Breakfast is average."

Room

2.2/5
30 reviews

"Poorly cleaned, small rooms with small bathrooms."

Amenities

2.1/5
14 reviews

"Hotel buildings could use some improvement."

Cleanliness

2.0/5
6 reviews

"Rooms could be cleaner."

Comfort

1.6/5
18 reviews

"Small suites with problems of comfort and noise."

Vibe

1.4/5
7 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.8/5 based on reviews from all travelers.

"Good water park hotel. Close to MRT. Great location."

Location

4.9/5
28 reviews

"Good location, close to public transport."

Value

3.3/5
7 reviews

"Fairly good value for money."

Service

3.3/5
19 reviews

"Poor quality housekeeping, but decent, friendly service staff."

Room

2.9/5
41 reviews

"Decent beds and rooms, great views." Small, outdated rooms with poor cleanliness and subpar bathrooms.

Breakfast

2.8/5
6 reviews

"Breakfast is average."

Amenities

2.5/5
6 reviews

"Hotel buildings could use some improvement."

Comfort

2.1/5
16 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Cleanliness

2.0/5
22 reviews

"Rooms could be cleaner."

Vibe

1.6/5
13 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.8/5 based on reviews from all travelers.

"Good water park hotel. Close to MRT. Great location."

Location

4.8/5
29 reviews

"Great location."

Value

3.3/5
12 reviews

"Fairly good value for money."

Service

3.2/5
30 reviews

"Friendly, more-or-less professional service, and so-so reception."

Food

3.0/5
9 reviews

"Food is all right."

Room

2.6/5
43 reviews

"Poorly-maintained rooms with substandard bathrooms and furniture." Fantastic views, but less well rated beds, room size, and cleanliness. Shower can be a problem.

Breakfast

2.5/5
14 reviews

"Breakfast can be improved."

Comfort

1.9/5
24 reviews

"Small, uncomfortable rooms with subpar beds and too much noise."

Amenities

1.9/5
15 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.8/5
11 reviews

"Rooms could be cleaner."

Vibe

1.6/5
10 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.8/5 based on reviews from all travelers.

"Good water park hotel. Close to MRT. Great location."

Location

4.8/5
1163 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Near public transport, airport, and train station. Easy car access but inadequate parking.

Service

3.6/5
832 reviews

"Friendly, somewhat professional service and acceptable management." Complaints about housekeeping and reception. Great concierge service. Room service is average. Booking process is sufficient. Recreation staff is nice.

Value

3.2/5
275 reviews

"Fairly good value for money. High priced breakfast." Normally priced food. Standard beverage prices.

Food

3.0/5
174 reviews

"Substandard dining experience and unpopular side dishes." Food reasonably-priced with good desserts.

Room

3.0/5
1273 reviews

"Excellent views from decently sized rooms with okay beds." Small rooms and poorly cleaned bathrooms. Rooms need more cleaning and maintenance, with poorly rated minibars. Old rooms with substandard TV's, furniture and air conditioning. Shower can be a problem.

Breakfast

2.4/5
229 reviews

"Some complaints about quality and price of breakfast."

Comfort

2.4/5
555 reviews

"Rooms too loud and lacking comfort, with small bathrooms and deficient A/C." Average-sized rooms with alright beds.

Amenities

2.2/5
360 reviews

"Facilities are old, but the terrace is lovely." Nice hotel grounds and entrance area is alright. Architecture not so nice. Elevator in need of updating. Smoking area is ok.

WiFi

2.1/5
72 reviews

"Wifi quality could be improved."

Vibe

2.0/5
323 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is ok. Hotel could be more stylish. Luxurious Hotel.

Cleanliness

1.9/5
386 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Rated 3.4/5 based on reviews from business travelers.

"Terrific location. High value."

Location

4.7/5
17 reviews

"Great location."

Value

3.6/5
7 reviews

"Best value for money."

Service

3.5/5
8 reviews

"Fantastic service."

Amenities

2.2/5
5 reviews

"Hotel buildings could use some improvement."

Room

2.1/5
18 reviews

"Inadequately cleaned and maintained rooms and bathrooms."

Cleanliness

1.9/5
8 reviews

"Rooms could be cleaner."

Comfort

1.7/5
7 reviews

"More comfort would be nice."

Rated 3.9/5 based on reviews from couples.

"Friendly service."

Location

4.8/5
12 reviews

"Great location."

Service

3.1/5
5 reviews

"Service is adequate."

Room

2.6/5
11 reviews

"Room is all right."

Rated 3.6/5 based on reviews from families.

"Great view."

Location

4.8/5
10 reviews

"Great location."

Room

2.6/5
6 reviews

"Room is all right."

Rated 3.5/5 based on reviews from all travelers.

"Good water park hotel. Close to MRT. Great location."

Location

4.6/5
108 reviews

"Good location, close to public transport." Near downtown with great sightseeing and shopping.

Service

3.7/5
44 reviews

"Reception is decent, with overall friendly and professional service."

Food

3.1/5
9 reviews

"Food is all right."

Room

2.8/5
100 reviews

"Rooms are okay, but run-down and old with bad furniture." Fantastic views, but less well rated beds, room size, and cleanliness. Small rooms and poorly cleaned bathrooms.

Breakfast

2.6/5
38 reviews

"Breakfast is average."

Amenities

2.2/5
10 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.9/5
37 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Comfort

1.6/5
48 reviews

"Uncomfortable, cramped rooms, with poor beds." A bit too noisy and some complaints about the size of the bathrooms.

Vibe

1.2/5
25 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.3/5 based on reviews from couples.

"Fantastic service. Great location."

Location

4.8/5
13 reviews

"Great location with excellent sightseeing."

Service

3.3/5
7 reviews

"Service is adequate."

Room

2.5/5
12 reviews

"Rooms are alright, but bathrooms are not great."

Cleanliness

2.1/5
6 reviews

"Could use a good cleaning."

Comfort

1.9/5
5 reviews

"More comfort would be nice."

Vibe

1.4/5
5 reviews

"Vibe is not too good."

Rated 3.7/5 based on reviews from all travelers.

"Good water park hotel. Close to MRT. Great location."

Location

4.8/5
51 reviews

"Great location."

Value

3.6/5
10 reviews

"Best value for money."

Service

3.5/5
14 reviews

"Service is average, but very friendly."

Breakfast

2.8/5
9 reviews

"Breakfast is average."

Room

2.7/5
24 reviews

"Decent rooms with great views. Small rooms with cleanliness complaints."

Cleanliness

2.5/5
5 reviews

"Rooms could be cleaner."

Comfort

1.9/5
10 reviews

"Small and uncomfortable rooms."

Vibe

1.6/5
12 reviews

"Atmosphere not particularly friendly, giving poor vibes."

Rated 3.6/5 based on reviews from all travelers.

"Good water park hotel. Close to MRT. Great location."

Location

4.9/5
39 reviews

"Good location, close to public transport."

Value

3.5/5
7 reviews

"Fairly good value for money."

Service

3.5/5
20 reviews

"Service is average, but very friendly."

Breakfast

2.9/5
13 reviews

"Breakfast is average."

Room

2.5/5
34 reviews

"Small, old, poorly cleaned rooms with smaller bathrooms. Great view."

Amenities

2.0/5
5 reviews

"Hotel buildings could use some improvement."

Cleanliness

2.0/5
8 reviews

"Rooms could be cleaner."

Comfort

1.9/5
13 reviews

"Small rooms and bathrooms with comfort issues."

Vibe

1.4/5
12 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 4.4/5 based on reviews from all travelers.

"Good water park hotel. Close to MRT. Great location."

Location

4.8/5
8 reviews

"Great location."

Service

3.6/5
21 reviews

"Friendly service."

Room

3.1/5
41 reviews

"Room is all right. Small rooms with cleanliness complaints."

Amenities

2.5/5
11 reviews

"Beautiful grounds but poor buildings, with so-so amenities."

Cleanliness

2.5/5
23 reviews

"Rooms could be cleaner. Moderately clean hotel facilities."

Comfort

2.2/5
20 reviews

"Small and uncomfortable rooms."

Vibe

2.0/5
8 reviews

"Atmosphere is friendly but the vibe is low."

Rated 4.2/5 based on reviews from all travelers.

"Good water park hotel. Close to MRT. Great location."

Location

4.8/5
2463 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Near to public transport and the airport. Easy car access but inadequate parking.

Breakfast

3.1/5
364 reviews

"Breakfast is decent but expensive."

Service

3.0/5
802 reviews

"Management and reception are decent and somewhat professional." Service is welcoming, but housekeeping is not great. Good shuttle service.

Cleanliness

2.5/5
322 reviews

"Moderately clean hotel facilities." Rooms, bathrooms and dining area all need more cleaning. Clean pool area.

Room

2.4/5
1440 reviews

"Fantastic views, but less well rated beds, room size, and cleanliness." Small rooms and poorly cleaned bathrooms. Rooms are older and poorly maintained, but kitchenettes are OK. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

WiFi

2.2/5
20 reviews

"Wifi quality could be improved."

Vibe

2.0/5
605 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Luxurious Hotel.

Amenities

1.9/5
560 reviews

"Hotel grounds are pleasant, but facilities are outdated." Elevator in need of updating.

Comfort

1.2/5
870 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Rated 4.2/5 based on reviews from families.

"Near city centre. Luxurious Hotel."

Location

4.8/5
945 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Good car accessibility, and close to public transport.

Breakfast

3.1/5
141 reviews

"Breakfast is decent but expensive."

Service

2.9/5
315 reviews

"Friendly but only somewhat professional service with okay reception and poor housekeeping."

Cleanliness

2.5/5
123 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Room

2.3/5
580 reviews

"Poorly cleaned, old, tiny rooms with inadequate A/C." Poorly-maintained rooms with low rated beds, furniture, and TVs. Small rooms and poorly cleaned bathrooms. Kitchenette is acceptable. Shower can be a problem.

WiFi

2.0/5
8 reviews

"Wifi quality could be improved."

Amenities

2.0/5
238 reviews

"Hotel grounds and lobby are nice, but facilities are outdated."

Vibe

1.8/5
241 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Luxurious Hotel. Entrance area is ok.

Comfort

1.3/5
367 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Rated 4.3/5 based on reviews from couples.

"Great desserts & fruits. Good restaurants & bars in the area."

Location

4.8/5
87 reviews

"Great location. Great sightseeing, restaurants and shopping nearby." Good car accessibility, and close to public transport.

Service

3.1/5
26 reviews

"Reception and service are alright." Service is welcoming, but housekeeping is not great.

Breakfast

3.0/5
13 reviews

"Breakfast is average."

Room

2.4/5
59 reviews

"Older and poorly cleaned rooms with inadequate A/C." Cramped rooms and bathrooms with great views, but poor beds.

Amenities

2.2/5
21 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.9/5
18 reviews

"Rooms could be cleaner."

Comfort

1.8/5
34 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Vibe

1.7/5
24 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 4.2/5 based on reviews from business travelers.

"Friendly atmosphere."

Location

4.9/5
102 reviews

"Great location with good access by car. Good shopping and sightseeing." Close to public transport.

Value

3.6/5
22 reviews

"Best value for money."

Service

3.1/5
35 reviews

"Average reception and service professionalism is typical."

Breakfast

2.8/5
16 reviews

"Breakfast is average."

Room

2.4/5
56 reviews

"Rooms are older and poorly cleaned, with substandard beds." Great views but rooms are small and bathrooms not great.

Amenities

2.1/5
25 reviews

"Facilities in need of refurbishment."

Cleanliness

2.1/5
14 reviews

"Rooms could be cleaner."

Vibe

1.7/5
30 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating.

Comfort

1.6/5
33 reviews

"Small, uncomfortable rooms with subpar beds and too much noise."

Rated 4.2/5 based on reviews from solo travelers.

"Friendly service."

Location

4.8/5
34 reviews

"Great location with excellent sightseeing."

Service

3.5/5
18 reviews

"Service is adequate."

Breakfast

2.8/5
6 reviews

"Breakfast is average."

Room

2.2/5
25 reviews

"Small rooms with low rated bathrooms."

Amenities

2.1/5
14 reviews

"Hotel buildings could use some improvement."

Comfort

1.6/5
15 reviews

"Rooms are described as uncomfortable, loud and cramped."

Vibe

1.5/5
6 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.6/5 based on reviews from all travelers.

"Good water park hotel. Close to MRT. Great location."

Location

4.7/5
235 reviews

"Great location with good access by car. Good shopping and sightseeing." Close to public transport and the train.

Service

3.5/5
128 reviews

"Friendly but only somewhat professional service with okay reception and poor housekeeping." Standard laundry service.

Value

3.5/5
78 reviews

"Fairly good value for money."

Room

3.3/5
238 reviews

"Okay-sized rooms with good views." Small rooms and poorly cleaned bathrooms. Rooms are older and poorly cleaned, with substandard beds. Poorly-maintained rooms, with substandard A/C and televisions. Shower can be a problem.

Breakfast

2.6/5
25 reviews

"Breakfast is average."

Amenities

2.2/5
107 reviews

"Facilities in need of refurbishment." Decent hotel grounds and entrance area. Elevator in need of updating.

Comfort

2.1/5
95 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Small bathrooms, okay room size, but complaints about bed comfort.

WiFi

2.0/5
5 reviews

"Complaints about WiFi."

Cleanliness

1.6/5
50 reviews

"Bathrooms and rooms are untidy."

Vibe

1.6/5
108 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is ok.

Rated 4.1/5 based on reviews from all travelers.

"Good water park hotel. Close to MRT. Great location."

Location

4.8/5
24 reviews

"Good location, close to public transport."

Value

3.5/5
9 reviews

"Best value for money."

Service

3.3/5
15 reviews

"Service is average, but very friendly."

Breakfast

2.6/5
5 reviews

"Breakfast is average."

Room

2.6/5
30 reviews

"Decent rooms with great views." Poorly-maintained rooms, badly rated bathrooms and beds.

Amenities

2.2/5
6 reviews

"Hotel buildings could use some improvement."

Comfort

2.1/5
11 reviews

"Not very comfortable, with poor beds."

Cleanliness

2.0/5
5 reviews

"Could use a good cleaning."

Vibe

1.4/5
7 reviews

"Vibe is not too good. Hotel could use some updating."