3.9
Good

Summary of 8,097 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.9/5 based on reviews from all travelers.

"Good water park hotel. Close to MRT. Great location."

Location

4.8/5
3357 reviews

"Great location with good access by car." Excellent sightseeing, restaurants and bars nearby. Near public transport, airport, and train station. Great shopping at the nearby city centre, and close to the beach. Close to business sites.

Service

3.4/5
1816 reviews

"Restaurant service, general service professionalism and management levels are average." Friendly service, but housekeeping was less impressive. Great concierge service. Good shuttle service. Room service is average. Booking process is sufficient. Recreation staff is nice. Hotel security can be an issue. Laundry service can be improved.

Room

2.7/5
2815 reviews

"Decent, but old rooms with poor maintenance and bad minibars." Fantastic views, but less well rated beds, room size, and cleanliness. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

Breakfast

2.5/5
522 reviews

"Breakfast is decent but expensive."

WiFi

2.5/5
83 reviews

"Wifi quality could be improved."

Amenities

2.4/5
1010 reviews

"Meeting & event facilities should be improved." Facilities are old, but the terrace is lovely. Elevator in need of updating. Great hotel grounds and outdoor sports facilities. Architecture not so nice. Nice smoking area.

Comfort

1.9/5
1366 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Vibe

1.9/5
1066 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Luxurious Hotel. Hotel could be more stylish. Great water park hotel. Suitable for solo travelers. Good choice for a city trip.

Cleanliness

1.7/5
791 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean. Clean pool area.

Rated 4.0/5 based on reviews from families.

"Train station is close. Good shuttle service."

Location

4.8/5
1021 reviews

"Great location with good access by car." Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

Breakfast

3.0/5
142 reviews

"Breakfast is decent but expensive."

Service

3.0/5
461 reviews

"Relatively friendly and professional service." Reception and management are fine, but housekeeping is below average. Good shuttle service. Great concierge service.

Room

2.5/5
693 reviews

"Outdated, rooms with poor cleanliness and maintenance." Great views from small rooms with subpar beds. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

Amenities

2.4/5
335 reviews

"Grounds are fine, but with outdated facilities." Elevator in need of updating.

WiFi

1.9/5
9 reviews

"Wifi quality could be improved."

Vibe

1.8/5
328 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Luxurious Hotel.

Cleanliness

1.8/5
175 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean.

Comfort

1.5/5
422 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Rated 3.8/5 based on reviews from couples.

"Terrific location."

Location

4.8/5
192 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Good car accessibility, and close to public transport.

Value

3.3/5
44 reviews

"Fairly good value for money."

Service

3.1/5
100 reviews

"Friendly, acceptably professional service." Complaints about housekeeping and reception.

Room

2.7/5
180 reviews

"Standard room overall with standard beds, although quite small with low rated minibars." Small rooms and poorly cleaned bathrooms. Old rooms with poor furniture and A/C, but wonderful views. Poorly maintained and cleaned rooms. Shower can be a problem.

Amenities

2.5/5
54 reviews

"Outdated facilities with a decent entrance area."

Comfort

2.4/5
84 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Breakfast

2.3/5
21 reviews

"Breakfast can be improved."

Vibe

1.8/5
53 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is ok. Luxurious Hotel.

WiFi

1.6/5
5 reviews

"Complaints about WiFi."

Cleanliness

1.4/5
46 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 3.8/5 based on reviews from business travelers.

"Good fitness area. Near city centre."

Location

4.8/5
151 reviews

"Great location." Near city centre with great sightseeing and nearby restaurants. Good car accessibility, and close to public transport.

Service

3.2/5
59 reviews

"Friendly, more-or-less professional service, and so-so reception."

Breakfast

2.6/5
30 reviews

"Breakfast is average."

Room

2.4/5
102 reviews

"Outdated, rooms with poor cleanliness and maintenance." Small rooms, and unpleasant bathrooms and beds, but great views. Shower can be a problem.

Amenities

2.4/5
48 reviews

"Outdated facilities with a decent entrance area."

Comfort

1.9/5
49 reviews

"Small, uncomfortable rooms with subpar beds and too much noise."

Vibe

1.6/5
67 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is ok. Luxurious Hotel.

Cleanliness

1.6/5
26 reviews

"Rooms could be cleaner."

Rated 3.7/5 based on reviews from solo travelers.

"Great view. Great shopping."

Location

4.8/5
74 reviews

"Good location, close to public transport." Good shopping and sightseeing.

Service

3.3/5
32 reviews

"Staff are kind and fairly professional, but reception was lacking."

Value

3.1/5
20 reviews

"Fairly good value for money."

Breakfast

2.4/5
12 reviews

"Breakfast can be improved."

Amenities

2.4/5
24 reviews

"Hotel buildings could use some improvement."

Room

2.2/5
67 reviews

"Rooms are small and poorly cleaned and maintained with uncomfortable beds." Small rooms and poorly cleaned bathrooms. Great view. Shower can be a problem.

Comfort

1.8/5
32 reviews

"Uncomfortable, cramped rooms, with poor beds." A bit too noisy and some complaints about the size of the bathrooms.

Cleanliness

1.6/5
12 reviews

"Bathrooms and rooms are untidy."

Vibe

1.6/5
17 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.8/5 based on reviews from all travelers.

"Good water park hotel. Close to MRT. Great location."

Location

4.8/5
24 reviews

"Good location, close to public transport."

Service

3.4/5
15 reviews

"Poor quality housekeeping, but decent, friendly service staff."

Breakfast

2.6/5
5 reviews

"Breakfast is average."

Room

2.5/5
34 reviews

"Small, poorly cleaned rooms and subpar bathrooms." Lovely views and decent beds.

Comfort

2.0/5
14 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Cleanliness

1.7/5
14 reviews

"Rooms could be cleaner."

Vibe

1.3/5
10 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.6/5 based on reviews from all travelers.

"Good water park hotel. Close to MRT. Great location."

Location

4.8/5
32 reviews

"Great location."

Service

3.4/5
26 reviews

"Friendly service and acceptable reception."

Food

3.0/5
7 reviews

"Food is all right."

Value

3.0/5
13 reviews

"Fairly good value for money."

Room

2.7/5
44 reviews

"Average rooms, poorly cleaned and maintained." Small rooms, and unpleasant bathrooms and beds, but great views. Shower can be a problem.

Amenities

2.2/5
15 reviews

"Hotel buildings could use some improvement."

Breakfast

2.1/5
14 reviews

"Breakfast can be improved."

Comfort

1.9/5
24 reviews

"Small, uncomfortable rooms with subpar beds and too much noise."

Cleanliness

1.7/5
10 reviews

"Rooms could be cleaner."

Vibe

1.4/5
9 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.8/5 based on reviews from all travelers.

"Good water park hotel. Close to MRT. Great location."

Location

4.9/5
1072 reviews

"Great location with good access by car." Central location with great sightseeing, dining out and shopping. Near public transport, airport, and train station.

Service

3.6/5
818 reviews

"Reception and restaurant service are not great, but is friendly." Somewhat professional service, okay management, but subpar housekeeping. Great concierge service. Room service is average. Booking process is sufficient. Recreation staff is nice.

Value

3.0/5
235 reviews

"Fairly good value for money. High priced breakfast." Normally priced food.

Room

2.8/5
1186 reviews

"Excellent views from decently sized rooms with okay beds." Small rooms and poorly cleaned bathrooms. Rooms need more cleaning and maintenance, with poorly rated minibars. Old rooms with substandard TV's, furniture and air conditioning. Shower can be a problem.

Comfort

2.4/5
502 reviews

"Rooms too loud and lacking comfort, with small bathrooms and deficient A/C." Average-sized rooms with alright beds.

Breakfast

2.3/5
188 reviews

"Some complaints about quality and price of breakfast."

Amenities

2.3/5
332 reviews

"Meeting & event facilities should be improved." Hotel grounds are pleasant, but facilities are outdated. Great terrace, but mediocre entrance area. Architecture not so nice. Elevator in need of updating. Nice smoking area.

WiFi

2.1/5
57 reviews

"Wifi quality could be improved."

Vibe

1.9/5
320 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is ok. Hotel could be more stylish.

Cleanliness

1.6/5
370 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 3.7/5 based on reviews from families.

"Good restaurants & bars in the area. Great shopping."

Location

5.0/5
57 reviews

"Good location, close to public transport." Good shopping and sightseeing.

Value

3.1/5
9 reviews

"Fairly good value for money."

Service

3.1/5
50 reviews

"Service is average, but very friendly." Complaints about housekeeping and reception.

Breakfast

2.5/5
6 reviews

"Breakfast can be improved."

Amenities

2.2/5
27 reviews

"Hotel buildings could use some improvement."

Room

2.1/5
62 reviews

"Lovely view, although rooms are small, old and poorly cleaned." Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Shower can be a problem.

Comfort

1.7/5
28 reviews

"Uncomfortable, cramped rooms, with poor beds."

Cleanliness

1.4/5
22 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Vibe

1.2/5
20 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.8/5 based on reviews from couples.

"Near city centre. Good fitness area."

Location

4.9/5
67 reviews

"Good location, close to public transport." Near downtown with great sightseeing and shopping.

Service

3.4/5
49 reviews

"So-so, but friendly, service, but low rated reception."

Value

3.0/5
15 reviews

"Fairly good value for money."

Room

2.7/5
83 reviews

"Room is all right." Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Complaints about cleanliness and size of rooms, but the views are amazing. Shower can be a problem.

Comfort

2.5/5
35 reviews

"Uncomfortable, cramped rooms, with poor beds."

Breakfast

2.3/5
7 reviews

"Breakfast can be improved."

Amenities

2.3/5
14 reviews

"Hotel buildings could use some improvement."

Vibe

1.5/5
15 reviews

"Vibe is not too good. Hotel could use some updating."

Cleanliness

1.4/5
20 reviews

"Bathrooms and rooms are untidy."

Rated 3.6/5 based on reviews from solo travelers.

"Terrific location."

Location

4.7/5
20 reviews

"Great location."

Service

3.3/5
9 reviews

"Service is average, but very friendly."

Room

2.0/5
21 reviews

"Views are great but rooms are poorly-maintained and bathroom is substandard." Shower can be a problem.

Comfort

1.9/5
5 reviews

"More comfort would be nice."

Rated 3.2/5 based on reviews from business travelers.

"Terrific location."

Location

4.8/5
16 reviews

"Great location."

Service

3.5/5
16 reviews

"Service is average, but very friendly."

Amenities

2.5/5
6 reviews

"Hotel buildings could use some improvement."

Room

2.3/5
25 reviews

"Rooms are old, poorly cleaned, and small." Poorly-maintained rooms, badly rated bathrooms and beds.

Comfort

2.1/5
12 reviews

"Uncomfortable, cramped rooms, with poor beds."

Cleanliness

1.6/5
8 reviews

"Rooms could be cleaner."

Vibe

1.4/5
10 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.5/5 based on reviews from all travelers.

"Good water park hotel. Close to MRT. Great location."

Location

4.7/5
89 reviews

"Good location, close to public transport." Near downtown with great sightseeing and shopping.

Service

3.6/5
40 reviews

"Friendly service, and reception was okay."

Food

3.0/5
8 reviews

"Food is all right."

Room

2.6/5
84 reviews

"Rooms are okay, but run-down and old with bad furniture." Fantastic views, but less well rated beds, room size, and cleanliness. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Breakfast

2.5/5
25 reviews

"Breakfast can be improved."

Amenities

2.4/5
9 reviews

"Hotel buildings could use some improvement."

Comfort

1.9/5
39 reviews

"Uncomfortable, cramped rooms, with poor beds." A bit too noisy and some complaints about the size of the bathrooms.

Cleanliness

1.6/5
33 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Vibe

1.2/5
24 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.4/5 based on reviews from couples.

"Terrific location."

Location

4.7/5
12 reviews

"Great location."

Service

3.5/5
8 reviews

"Reception and service are alright."

Room

2.4/5
13 reviews

"Poor rooms and bathrooms."

Comfort

2.2/5
5 reviews

"More comfort would be nice."

Cleanliness

1.6/5
7 reviews

"Could use a good cleaning."

Rated 3.2/5 based on reviews from all travelers.

"Good water park hotel. Close to MRT. Great location."

Location

4.7/5
48 reviews

"Good location, close to public transport."

Service

3.5/5
10 reviews

"Friendly service."

Breakfast

2.5/5
5 reviews

"Breakfast is average."

Room

2.4/5
20 reviews

"Great views, but small rooms."

Comfort

1.9/5
5 reviews

"Small and uncomfortable rooms."

Vibe

1.4/5
10 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.7/5 based on reviews from all travelers.

"Good water park hotel. Close to MRT. Great location."

Location

4.8/5
26 reviews

"Good location, close to public transport."

Service

3.5/5
12 reviews

"Service is average, but very friendly."

Breakfast

2.6/5
7 reviews

"Breakfast is average."

Room

2.4/5
20 reviews

"Small, poorly cleaned rooms and subpar bathrooms."

Comfort

2.0/5
10 reviews

"Small and uncomfortable rooms."

Cleanliness

1.6/5
6 reviews

"Rooms could be cleaner."

Vibe

1.5/5
10 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 4.5/5 based on reviews from all travelers.

"Good water park hotel. Close to MRT. Great location."

Service

3.5/5
16 reviews

"Service is average, but very friendly."

Room

2.8/5
20 reviews

"Room is all right. Small rooms with cleanliness complaints."

Amenities

2.5/5
7 reviews

"Pleasant hotel grounds and decent amenities."

Comfort

2.2/5
11 reviews

"Small and uncomfortable rooms."

Cleanliness

2.0/5
10 reviews

"Rooms could be cleaner. Moderately clean hotel facilities."

Vibe

1.9/5
5 reviews

"Vibe is not too good."

Rated 4.1/5 based on reviews from all travelers.

"Good water park hotel. Close to MRT. Great location."

Location

4.8/5
1796 reviews

"Great location with good access by car." Excellent sightseeing, restaurants and bars nearby. Near to public transport and the airport. Great shopping at the nearby city centre, and close to the beach. Close to business sites.

Breakfast

3.0/5
236 reviews

"Breakfast is decent but expensive."

Service

3.0/5
718 reviews

"Restaurant service, general service professionalism and management levels are average." Friendly service, but housekeeping was less impressive. Good shuttle service. Great concierge service.

Room

2.5/5
1123 reviews

"Complaints about cleanliness and size of rooms, but the views are amazing." Small rooms and poorly cleaned bathrooms. Complaints about the furniture, TVs, A/C, and beds. Rooms are older and poorly maintained, but kitchenettes are OK. Shower can be a problem.

Amenities

2.4/5
548 reviews

"Hotel grounds are pleasant, but facilities are outdated." Elevator in need of updating.

Vibe

2.0/5
567 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Luxurious Hotel.

WiFi

2.0/5
18 reviews

"Wifi quality could be improved."

Cleanliness

1.9/5
282 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean. Clean pool area.

Comfort

1.4/5
650 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Rated 4.2/5 based on reviews from families.

"Terrific location."

Location

4.7/5
936 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Good car accessibility, and close to public transport.

Breakfast

3.0/5
133 reviews

"Breakfast is decent but expensive."

Service

2.9/5
397 reviews

"Friendly but only somewhat professional service with okay reception and poor housekeeping." Good shuttle service.

Room

2.5/5
605 reviews

"Outdated, rooms with poor cleanliness and maintenance." Great views from small rooms with subpar beds. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

Amenities

2.4/5
305 reviews

"Grounds are fine, but with outdated facilities."

Cleanliness

2.1/5
149 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean.

Vibe

1.9/5
300 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Luxurious Hotel.

WiFi

1.9/5
8 reviews

"Wifi quality could be improved."

Comfort

1.5/5
381 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Rated 4.2/5 based on reviews from couples.

"Good restaurants & bars in the area."

Location

4.8/5
95 reviews

"Great location. Great sightseeing, restaurants and shopping nearby." Good car accessibility, and close to public transport.

Service

3.1/5
31 reviews

"Average professionalism from poor housekeeping staff and mediocre reception."

Breakfast

2.6/5
7 reviews

"Breakfast is average."

Amenities

2.5/5
34 reviews

"Amenities and facilities adequate but in need of updating."

Room

2.4/5
66 reviews

"Outdated, rooms with poor cleanliness and maintenance." Cramped rooms and bathrooms with great views, but poor beds.

Vibe

1.7/5
29 reviews

"Vibe is not too good. Hotel could use some updating. Luxurious Hotel."

Comfort

1.6/5
35 reviews

"Uncomfortable, cramped rooms, with poor beds." A bit too noisy and some complaints about the size of the bathrooms.

Cleanliness

1.6/5
17 reviews

"Rooms could be cleaner."

Rated 4.2/5 based on reviews from business travelers.

"Good fitness area. Near city centre."

Location

4.8/5
130 reviews

"Great location." Near city centre with great sightseeing and nearby restaurants. Good car accessibility, and close to public transport.

Service

3.2/5
37 reviews

"Great service, but bad reception."

Room

2.6/5
70 reviews

"Overall, rooms are average, yet poorly cleaned with complaints about bathrooms." Views are beautiful, but rooms are old and small with poor beds.

Breakfast

2.5/5
24 reviews

"Breakfast is average."

Amenities

2.3/5
41 reviews

"Facilities in need of refurbishment."

Comfort

1.8/5
34 reviews

"Small, uncomfortable rooms with subpar beds and too much noise."

Vibe

1.8/5
56 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Luxurious Hotel.

Cleanliness

1.8/5
17 reviews

"Rooms could be cleaner."

Rated 4.1/5 based on reviews from solo travelers.

"Great shopping. Great view."

Location

4.8/5
38 reviews

"Good location, close to public transport." Good shopping and sightseeing.

Service

3.3/5
18 reviews

"Service is adequate."

Breakfast

2.4/5
5 reviews

"Breakfast can be improved."

Amenities

2.4/5
16 reviews

"Hotel buildings could use some improvement."

Room

2.2/5
33 reviews

"Cramped rooms and bathrooms with great views, but poor beds."

Vibe

1.7/5
10 reviews

"Vibe is not too good. Hotel could use some updating."

Comfort

1.6/5
19 reviews

"Uncomfortable, cramped rooms, with poor beds." A bit too noisy and some complaints about the size of the bathrooms.

Rated 3.5/5 based on reviews from all travelers.

"Good water park hotel. Close to MRT. Great location."

Location

4.7/5
201 reviews

"Great location with good access by car." Near downtown with great sightseeing and shopping. Close to public transport and the train.

Service

3.5/5
120 reviews

"Friendly but only somewhat professional service with okay reception and poor housekeeping."

Room

3.1/5
207 reviews

"Excellent views from decently sized rooms with okay beds." Small rooms and poorly cleaned bathrooms. Poorly maintained and cleaned rooms. Rooms need updating with bad TV's and A/C. Shower can be a problem.

Breakfast

2.5/5
23 reviews

"Breakfast is average."

Comfort

2.2/5
75 reviews

"Rooms too loud and lacking comfort, with small bathrooms and deficient A/C." Average-sized rooms with alright beds.

Amenities

2.2/5
83 reviews

"Facilities in need of refurbishment." Decent hotel grounds and entrance area. Elevator in need of updating.

Vibe

1.6/5
91 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is ok.

Cleanliness

1.4/5
42 reviews

"Bathrooms and rooms are untidy."

Rated 3.8/5 based on reviews from solo travelers.

"Terrific location."

Location

4.7/5
6 reviews

"Great location."

Room

2.6/5
6 reviews

"Room is all right."

Rated 3.5/5 based on reviews from families.

"Friendly service. Great shopping."

Location

4.8/5
12 reviews

"Great location."

Service

3.3/5
9 reviews

"Service is adequate."

Room

2.4/5
8 reviews

"Room needs to be improved."

Rated 3.9/5 based on reviews from all travelers.

"Good water park hotel. Close to MRT. Great location."

Location

4.8/5
15 reviews

"Great location."

Service

3.0/5
11 reviews

"Friendly, acceptably professional service."

Room

2.6/5
18 reviews

"Rooms are alright, with great views, but poorly rated bathrooms."

Comfort

2.3/5
5 reviews

"More comfort would be nice."

Vibe

1.6/5
6 reviews

"Vibe is not too good. Hotel could use some updating."