4.4
Excellent

Summary of 5,100 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.4/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to Hanoi City. Easily accessible by car and close to the city center. Fantastic service."

Service

4.5/5
923 reviews

"Friendly, professional service, especially at the bar and restaurant." Room service is average. Great concierge service. Management is acceptable. Smooth booking process.

Bar

4.5/5
90 reviews

"Nice bar with tasty alcoholic drinks. Good bar service."

Breakfast

4.2/5
251 reviews

"Tasty yet pricey breakfasts."

Location

4.2/5
377 reviews

"Great location with good access by car." Reasonably central, with shopping somewhat close by. Sufficient access to airport.

Room

3.8/5
788 reviews

"Clean rooms with great views and decent beds." Small, outdated rooms in need of better maintenance. Bathrooms are large but with substandard cleaning. Substandard furniture, A/C, minibar and TV's.

WiFi

2.8/5
17 reviews

"Regular internet service. Wifi quality could be improved."

Value

2.8/5
137 reviews

"Fairly good value for money. Pricey breakfast and dining."

Comfort

2.4/5
291 reviews

"Small, noisy, uncomfortable rooms with poor A/C." Spacious bathrooms and average beds.

Rated 4.2/5 based on reviews from business travelers.

"Good accessibility by car. Luxurious Hotel."

Service

4.5/5
234 reviews

"Efficient, cheerful service, particularly at the restaurant, and good reception." Housekeeping is satisfactory. Room service is average.

Breakfast

4.2/5
46 reviews

"Tasty breakfast."

Location

4.1/5
61 reviews

"Great location with good access by car."

Room

3.1/5
193 reviews

"Tidy rooms with nice views." Small rooms with below average bathrooms and poor maintenance. Outdated rooms with below average beds and A/C. Shower can be a problem.

Value

2.7/5
24 reviews

"Fairly good value for money."

WiFi

2.1/5
8 reviews

"Wifi quality could be improved."

Comfort

1.9/5
78 reviews

"Uncomfortable, cramped rooms, with poor beds." Deficient A/C and too noisy rooms.

Rated 4.4/5 based on reviews from couples.

"Awesome terrace. Great desserts & fruits."

Bar

4.5/5
16 reviews

"Bar is awesome."

Service

4.5/5
109 reviews

"Efficient, friendly service with a nice reception."

Breakfast

4.3/5
23 reviews

"Tasty breakfast."

Location

4.2/5
31 reviews

"Good location, more or less central."

Room

4.1/5
84 reviews

"Good rooms with great views." Outdated, poorly maintained rooms with average beds and poor A/C.

Amenities

3.8/5
33 reviews

"Great hotel buildings and entrance area."

Value

2.6/5
10 reviews

"Fairly good value for money."

Comfort

2.5/5
31 reviews

"Mediocre comfort, room sizes and beds." Deficient A/C and too noisy rooms.

Rated 4.4/5 based on reviews from families.

"Good alcoholic drinks. Clean hotel facilities."

Breakfast

4.2/5
25 reviews

"Tasty breakfast."

Service

4.2/5
86 reviews

"Reception is decent, with overall friendly and professional service."

Bar

4.2/5
8 reviews

"Bar is awesome."

Location

4.1/5
24 reviews

"Great location."

Room

3.6/5
55 reviews

"Tidy rooms with great views but outdated." Decent bathrooms and beds in average sized rooms.

Vibe

3.4/5
25 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating."

Value

2.7/5
12 reviews

"Fairly good value for money."

Comfort

2.4/5
20 reviews

"Rooms relatively spacious with acceptable beds but lacking in comfort."

Rated 4.6/5 based on reviews from solo travelers.

"Bar is awesome. Clean rooms."

Service

4.7/5
30 reviews

"Friendly service and great reception."

Bar

4.5/5
6 reviews

"Bar is awesome."

Location

4.2/5
9 reviews

"Great location."

Room

3.6/5
16 reviews

"Views are great and rooms are clean."

Rated 4.5/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to Hanoi City. Easily accessible by car and close to the city center. Fantastic service."

Service

4.5/5
7 reviews

"Friendly service."

Food

4.0/5
5 reviews

"Delicious food."

Room

3.5/5
7 reviews

"Great room."

Rated 4.5/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to Hanoi City. Easily accessible by car and close to the city center. Fantastic service."

Service

4.6/5
15 reviews

"Friendly service."

Location

4.1/5
8 reviews

"Great location."

Room

3.6/5
12 reviews

"Great room."

Comfort

2.5/5
7 reviews

"Comfortable."

Rated 4.3/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to Hanoi City. Easily accessible by car and close to the city center. Fantastic service."

Service

4.5/5
725 reviews

"Professional, friendly service, especially at the bar." Room service is average. Great concierge service. Booking process is sufficient.

Bar

4.5/5
74 reviews

"Bar is awesome. Standard alcoholic drinks. Good bar service."

Breakfast

4.4/5
138 reviews

"Tasty yet pricey breakfasts."

Location

4.2/5
232 reviews

"Great location with good access by car." Reasonably central, with shopping somewhat close by.

Room

3.9/5
553 reviews

"Clean, decently-sized rooms with average beds and lovely views." Poor quality, old rooms with low rated A/C and furniture. Bathrooms are large but with substandard cleaning. Shower can be a problem.

WiFi

2.9/5
15 reviews

"Regular internet service. Wifi quality could be improved."

Value

2.6/5
82 reviews

"Fairly good value for money. Pricey breakfast and dining."

Comfort

2.6/5
189 reviews

"Mediocre comfort, room sizes and beds." Spacious bathroom, but rooms are too noisy, with poor A/C.

Rated 4.2/5 based on reviews from business travelers.

"Stylish hotel."

Service

4.5/5
214 reviews

"Efficient, cheerful service, particularly at the restaurant, and good reception." Housekeeping is satisfactory. Room service is average.

Breakfast

4.2/5
33 reviews

"Tasty breakfast."

Location

4.0/5
46 reviews

"Great location."

Room

3.3/5
160 reviews

"Clean, decently-sized rooms with average beds and lovely views." Older, poorly maintained rooms, suboptimal bathrooms and A/C. Shower can be a problem.

Value

2.7/5
14 reviews

"Fairly good value for money."

Comfort

2.1/5
59 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Average-sized rooms with alright beds.

WiFi

2.1/5
7 reviews

"Wifi quality could be improved."

Rated 4.3/5 based on reviews from couples.

"Awesome terrace. Great desserts & fruits."

Service

4.5/5
101 reviews

"Service is professional and friendly."

Bar

4.5/5
16 reviews

"Bar is awesome."

Breakfast

4.3/5
15 reviews

"Tasty breakfast."

Location

4.3/5
25 reviews

"Good location, more or less central."

Room

4.0/5
72 reviews

"Good rooms with great views." Outdated, poorly maintained rooms with average beds and poor A/C.

Amenities

3.9/5
30 reviews

"Great hotel buildings and entrance area."

Value

2.6/5
9 reviews

"Fairly good value for money."

Comfort

2.5/5
24 reviews

"Some problems with A/C and room comfort." Average-sized rooms with alright beds.

Rated 4.3/5 based on reviews from families.

"Tasty breakfast. Clean rooms."

Breakfast

4.2/5
14 reviews

"Tasty breakfast."

Service

4.2/5
72 reviews

"Reception is decent, with overall friendly and professional service."

Bar

4.1/5
5 reviews

"Bar is awesome."

Location

4.0/5
13 reviews

"Great location."

Room

3.6/5
42 reviews

"Views are great and rooms are clean. Old rooms with average bathrooms."

Vibe

3.4/5
20 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating."

Value

2.6/5
9 reviews

"Fairly good value for money."

Comfort

2.4/5
12 reviews

"More comfort would be nice."

Rated 4.6/5 based on reviews from solo travelers.

"Bar is awesome. Friendly service."

Service

4.6/5
28 reviews

"Friendly service and great reception."

Location

4.2/5
5 reviews

"Great location."

Room

3.6/5
12 reviews

"Lovely rooms with pleasant views."

Rated 4.4/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to Hanoi City. Easily accessible by car and close to the city center. Fantastic service."

Service

4.6/5
65 reviews

"Service is professional and friendly."

Breakfast

4.3/5
51 reviews

"Tasty breakfast."

Location

4.3/5
73 reviews

"Great location with good access by car."

Vibe

3.5/5
62 reviews

"Awesome vibe. Friendly atmosphere. Hotel could use some updating." Luxurious Hotel.

Value

2.9/5
29 reviews

"Fairly good value for money."

Room

2.8/5
87 reviews

"Decent rooms with great views." Small rooms with complaints about beds and bathrooms.

Comfort

1.6/5
52 reviews

"Small, uncomfortable rooms with subpar beds and too much noise."

Rated 4.2/5 based on reviews from business travelers.

"Fantastic service. Great location."

Service

4.4/5
18 reviews

"Fantastic service."

Location

4.2/5
15 reviews

"Great location."

Breakfast

4.2/5
12 reviews

"Tasty breakfast."

Vibe

3.3/5
14 reviews

"Decent vibe. Hotel could use some updating. Luxurious Hotel."

Room

3.0/5
30 reviews

"Decent rooms with great views. Small rooms, complaints about the beds."

Value

2.8/5
9 reviews

"Fairly good value for money."

Comfort

1.9/5
18 reviews

"Uncomfortable, cramped rooms, with poor beds."

Rated 4.2/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to Hanoi City. Easily accessible by car and close to the city center. Fantastic service."

Breakfast

4.3/5
5 reviews

"Tasty breakfast."

Service

4.3/5
10 reviews

"Friendly service."

Cleanliness

4.0/5
5 reviews

"Clean."

Amenities

3.9/5
5 reviews

"Great amenities."

Room

3.6/5
15 reviews

"Lovely rooms with pleasant views."

Vibe

3.3/5
6 reviews

"Decent vibe."

Rated 4.3/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to Hanoi City. Easily accessible by car and close to the city center. Fantastic service."

Service

4.6/5
37 reviews

"Friendly service."

Breakfast

4.2/5
14 reviews

"Tasty breakfast."

Location

4.1/5
12 reviews

"Great location."

Cleanliness

4.0/5
16 reviews

"Clean rooms."

Room

3.9/5
39 reviews

"Small, yet clean rooms with lovely views."

Value

2.9/5
10 reviews

"Fairly good value for money."

Comfort

2.5/5
7 reviews

"Small and uncomfortable rooms."

Rated 4.1/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to Hanoi City. Easily accessible by car and close to the city center. Fantastic service."

Bar

4.5/5
7 reviews

"Bar is awesome."

Service

4.3/5
42 reviews

"Reception is decent, with overall friendly and professional service."

Location

3.9/5
34 reviews

"Great location."

Breakfast

3.9/5
22 reviews

"Tasty breakfast."

Food

3.9/5
28 reviews

"Uninspiring menu, but good food nonetheless."

Room

3.7/5
53 reviews

"Lovely rooms with pleasant views. Bathrooms and beds are acceptable." Shower was ok.

Amenities

3.6/5
27 reviews

"Great hotel buildings and entrance area." Grounds are fine, but with outdated facilities.

Vibe

3.4/5
27 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Pleasant entrance area.

Value

3.0/5
8 reviews

"Fairly good value for money."

Comfort

2.5/5
20 reviews

"Beds are OK, but rooms generally uncomfortable and noisy."

Rated 4.4/5 based on reviews from families.

"Great room. Fantastic service."

Service

4.3/5
5 reviews

"Fantastic service."

Food

4.1/5
5 reviews

"Delicious food."

Room

3.5/5
5 reviews

"Room is all right."

Rated 4.3/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to Hanoi City. Easily accessible by car and close to the city center. Fantastic service."

Service

4.4/5
9 reviews

"Fantastic service."

Amenities

3.7/5
5 reviews

"Great amenities."

Room

3.5/5
11 reviews

"Decent rooms with great views."

Comfort

2.6/5
6 reviews

"Comfortable."