4.4
Excellent

Summary of 5,476 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.4/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to Hanoi City. Easily accessible by car and close to the city center. Fantastic service."

Service

4.5/5
1035 reviews

"Great, friendly service at reception and bar." Well-managed, great restaurants and professional service. Great concierge service. Room service is average.

Bar

4.5/5
102 reviews

"Nice bar with tasty alcoholic drinks. Good bar service." Beverages could be cheaper.

Breakfast

4.3/5
275 reviews

"Tasty yet pricey breakfasts."

Location

4.2/5
398 reviews

"Great location. Medium distance to city centre." Shopping and sightseeing are mediocre. Close to the airport, with easy car access. Restaurants & bars in the area are ok.

Room

3.9/5
860 reviews

"Lovely rooms with pleasant views." Rooms are adequately-sized, with acceptable beds, but old and in need of maintenance. Bathroom could be optimized. Substandard furniture, A/C, minibar and TV's. Clean, large bathrooms.

Amenities

3.5/5
274 reviews

"Great buildings with nice entrance area and conference rooms." Grounds are fine, but with outdated facilities. Awesome terrace.

WiFi

3.2/5
22 reviews

"Regular internet service. Wifi quality could be improved."

Comfort

2.6/5
322 reviews

"Mediocre comfort, room sizes and beds." Spacious bathroom, but rooms are too noisy, with poor A/C.

Rated 4.2/5 based on reviews from business travelers.

"Good meeting & event facilities. Good accessibility by car."

Service

4.6/5
273 reviews

"Efficient, friendly service with a nice reception." Room service is average. Great concierge service.

Breakfast

4.2/5
51 reviews

"Tasty breakfast."

Location

4.2/5
64 reviews

"Great location with good access by car. Medium distance to city centre."

Room

3.0/5
214 reviews

"Clean, decently-sized rooms with average beds and lovely views." Rooms needing maintenance, with bad bathrooms and A/C. Older rooms and furniture. Shower can be a problem.

WiFi

2.5/5
7 reviews

"Wifi quality could be improved."

Comfort

2.0/5
91 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Average-sized rooms with alright beds.

Rated 4.5/5 based on reviews from couples.

"Spacious bathroom. Bar is awesome."

Service

4.5/5
135 reviews

"Reception is decent, with overall friendly and professional service."

Bar

4.5/5
20 reviews

"Bar is awesome."

Breakfast

4.3/5
27 reviews

"Tasty breakfast."

Room

4.2/5
89 reviews

"Medium sized, clean rooms with lovely views and comfortable beds." Outdated, insufficiently maintained rooms with poorly rated bathrooms.

Location

3.9/5
35 reviews

"Good location, more or less central."

Comfort

2.9/5
34 reviews

"Comfortable, reasonably large rooms with excellent beds, but noisy."

Rated 4.4/5 based on reviews from families.

"Pleasant entrance area. Good fitness area."

Bar

4.5/5
8 reviews

"Bar is awesome."

Service

4.3/5
77 reviews

"Efficient, friendly service with a nice reception."

Breakfast

4.3/5
17 reviews

"Tasty breakfast."

Location

4.2/5
20 reviews

"Great location."

Room

3.6/5
44 reviews

"Lovely rooms with pleasant views." Aged rooms with poor bathrooms, although beds are OK.

Vibe

3.4/5
19 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating."

Comfort

2.5/5
17 reviews

"Okay beds but not comfortable overall."

Rated 4.7/5 based on reviews from solo travelers.

"Nice building. Great amenities."

Service

4.7/5
29 reviews

"Friendly service and great reception."

Location

4.3/5
6 reviews

"Great location."

Amenities

3.9/5
5 reviews

"Nice building."

Room

3.8/5
13 reviews

"Lovely rooms with pleasant views."

Rated 4.5/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to Hanoi City. Easily accessible by car and close to the city center. Fantastic service."

Service

4.5/5
8 reviews

"Friendly service."

Room

3.5/5
7 reviews

"Great room."

Rated 4.4/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to Hanoi City. Easily accessible by car and close to the city center. Fantastic service."

Service

4.5/5
20 reviews

"Friendly service and great reception."

Breakfast

4.2/5
5 reviews

"Tasty breakfast."

Location

4.0/5
9 reviews

"Great location."

Room

3.6/5
13 reviews

"Great room."

Comfort

2.6/5
9 reviews

"Comfortable."

Rated 4.3/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to Hanoi City. Easily accessible by car and close to the city center. Fantastic service."

Service

4.6/5
842 reviews

"Friendly service, especially in the restaurant." Service is professional, especially at the bar, and reception is top-notch. Great concierge service. Room service is average.

Bar

4.5/5
89 reviews

"Nice bar with tasty alcoholic drinks. Good bar service."

Breakfast

4.4/5
166 reviews

"Tasty yet pricey breakfasts."

Location

4.2/5
266 reviews

"Great location with good access by car. Medium distance to city centre." Shopping and sightseeing are mediocre.

Room

3.8/5
633 reviews

"Views are great and rooms are clean." Average beds and room size, but needing some maintenance. Bathrooms are large and somewhat clean, but poor overall. Old rooms with substandard TV's, furniture and air conditioning. Shower can be a problem.

WiFi

3.3/5
20 reviews

"Regular internet service."

Comfort

2.8/5
229 reviews

"Mediocre comfort, room sizes and beds." Spacious bathroom, but rooms are too noisy, with poor A/C.

Rated 4.1/5 based on reviews from business travelers.

"Good meeting & event facilities. Great concierge service."

Service

4.6/5
252 reviews

"Efficient, friendly service with a nice reception." Room service is average. Great concierge service.

Breakfast

4.2/5
34 reviews

"Tasty breakfast."

Location

4.1/5
46 reviews

"Good location, more or less central."

Room

3.0/5
174 reviews

"Clean, decently-sized rooms with average beds and lovely views." Older, poorly maintained rooms, suboptimal bathrooms and A/C. Shower can be a problem.

WiFi

2.5/5
6 reviews

"Regular internet service."

Comfort

2.2/5
69 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Average-sized rooms with alright beds.

Rated 4.4/5 based on reviews from couples.

"Spacious bathroom. Good fitness area."

Service

4.7/5
128 reviews

"Reception is decent, with overall friendly and professional service."

Bar

4.5/5
19 reviews

"Bar is awesome."

Breakfast

4.4/5
18 reviews

"Tasty breakfast."

Location

4.2/5
28 reviews

"Good location, more or less central."

Room

4.1/5
81 reviews

"Clean, decently-sized rooms with average beds and lovely views." Outdated, insufficiently maintained rooms with poorly rated bathrooms.

Comfort

2.9/5
30 reviews

"Rooms adequately-sized and relatively comfortable but too noisy."

Rated 4.3/5 based on reviews from families.

"Pleasant entrance area. Professional service."

Bar

4.5/5
8 reviews

"Bar is awesome."

Service

4.3/5
67 reviews

"Efficient, friendly service with a nice reception."

Breakfast

4.3/5
11 reviews

"Tasty breakfast."

Location

4.0/5
12 reviews

"Great location."

Room

3.5/5
37 reviews

"Lovely rooms with pleasant views." Aged rooms with poor bathrooms, although beds are OK.

Vibe

3.4/5
18 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating."

Comfort

2.5/5
13 reviews

"Beds are decent and generally comfortable."

Rated 4.7/5 based on reviews from solo travelers.

"Nice building. Great view."

Service

4.7/5
27 reviews

"Friendly service and great reception."

Room

3.7/5
12 reviews

"Great room."

Rated 4.5/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to Hanoi City. Easily accessible by car and close to the city center. Fantastic service."

Service

4.7/5
50 reviews

"Efficient, friendly service with a nice reception."

Breakfast

4.5/5
53 reviews

"Tasty breakfast."

Location

4.3/5
55 reviews

"Great location with good access by car."

Vibe

3.6/5
48 reviews

"Awesome vibe. Luxurious Hotel. Hotel could use some updating." Friendly atmosphere. Pleasant entrance area.

Room

3.4/5
87 reviews

"Average rooms with standard beds." Small, yet clean rooms with lovely views.

Amenities

3.2/5
31 reviews

"Outdated facilities, but decent hotel building and pleasant surroundings."

Comfort

2.4/5
45 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Rated 4.4/5 based on reviews from business travelers.

"Tasty breakfast."

Service

4.5/5
18 reviews

"Fantastic service."

Breakfast

4.3/5
16 reviews

"Tasty breakfast."

Location

4.2/5
17 reviews

"Great location."

Vibe

3.3/5
17 reviews

"Decent vibe. Hotel could use some updating. Luxurious Hotel."

Room

3.2/5
38 reviews

"Average rooms with standard beds. Great views, but small rooms."

Comfort

2.4/5
21 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 4.5/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to Hanoi City. Easily accessible by car and close to the city center. Fantastic service."

Breakfast

4.3/5
6 reviews

"Tasty breakfast."

Service

4.2/5
9 reviews

"Friendly service."

Cleanliness

4.1/5
6 reviews

"Clean."

Room

3.8/5
14 reviews

"Lovely rooms with pleasant views."

Amenities

3.8/5
5 reviews

"Great amenities."

Vibe

3.2/5
5 reviews

"Decent vibe."

Rated 4.2/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to Hanoi City. Easily accessible by car and close to the city center. Fantastic service."

Pool

4.6/5
5 reviews

"Great pool."

Service

4.6/5
42 reviews

"Friendly service."

Breakfast

4.3/5
12 reviews

"Tasty breakfast."

Location

4.2/5
13 reviews

"Great location."

Cleanliness

4.2/5
13 reviews

"Clean rooms."

Room

3.8/5
39 reviews

"Small, yet clean rooms with lovely views."

Comfort

2.5/5
7 reviews

"Small, comfortable rooms."

Rated 4.3/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to Hanoi City. Easily accessible by car and close to the city center. Fantastic service."

Pool

4.6/5
7 reviews

"Great pool."

Service

4.3/5
47 reviews

"Efficient, friendly service with a nice reception."

Breakfast

4.0/5
21 reviews

"Tasty breakfast."

Location

4.0/5
33 reviews

"Good location with some sightseeing."

Room

3.6/5
51 reviews

"Lovely rooms with pleasant views." Aged rooms with poor bathrooms, although beds are OK. Shower was ok.

Amenities

3.4/5
26 reviews

"Outdated facilities, but decent hotel building and pleasant surroundings."

Vibe

3.3/5
26 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Pleasant entrance area.

Comfort

2.8/5
19 reviews

"Noisy but acceptably comfortable rooms with okay beds."

Rated 4.5/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to Hanoi City. Easily accessible by car and close to the city center. Fantastic service."

Service

4.6/5
9 reviews

"Fantastic service."

Location

3.9/5
8 reviews

"Great location."

Room

3.9/5
9 reviews

"Lovely rooms with pleasant views."

Comfort

3.0/5
6 reviews

"Comfortable."