4.4
Excellent

Summary of 5,926 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.4/5 based on reviews from all travelers.

"Very good luxury hotel. Good for sightseeing and located near shopping areas."

Location

3.4/5
427 reviews

"Location is ok. Shopping is ok." Close to the beach, restaurants, and bars. Accessible by car, but parking is a hassle.

Service

3.2/5
1375 reviews

"Restaurant service and general service expertise is OK, but housekeeping is poor." Friendly service, but poor management and reception. Room service could have been improved. Booking process should be better organized. Hotel security is ok. Shuttle service can be an issue. Good pool/beach service. Concierge service could be more helpful.

Room

3.0/5
669 reviews

"Big enough rooms with awesome views." Outdated rooms with complaints about minibars, A/C, and cleanliness. Rooms lacking maintenance, with poor quality kitchenettes, furniture and TV's. Bathrooms are large but with substandard cleaning.

Breakfast

2.9/5
63 reviews

"Affordable, fairly tasty breakfasts."

Food

2.9/5
878 reviews

"Poor dining experience with uninteresting menus and bad side dishes." Desserts & fruits are ok. Affordable restaurant with great pizza. No good fish & seafood. Bad snacks. Acceptable poultry dishes.

Bar

2.5/5
124 reviews

"Poor bar with subpar drinks. Affordable beverage prices."

WiFi

2.4/5
11 reviews

"Wifi quality could be improved."

Cleanliness

2.3/5
276 reviews

"Rooms and bathrooms are untidy, but pool area is clean." Moderately clean hotel facilities.

Rated 3.7/5 based on reviews from families.

"Clean beach. Affordable food."

Location

3.2/5
63 reviews

"Location is ok."

Amenities

2.9/5
82 reviews

"Hotel building and grounds are alright. Elevator in need of updating." Entrance area is not particularly attractive.

Service

2.9/5
189 reviews

"Staff is very friendly but not that professional, with mediocre restaurant service." Complaints about housekeeping and reception. Room service could have been improved. Booking process should be better organized.

Breakfast

2.8/5
9 reviews

"Breakfast is average."

Room

2.5/5
105 reviews

"Poorly-maintained rooms with inadequate A/C and bad minibars." Bathrooms and bedrooms are poorly cleaned and a bit old. Great view.

Value

2.4/5
32 reviews

"Value for money could be better."

Food

2.3/5
129 reviews

"Bad overall dining experience with a bad menu." Desserts & fruits are ok.

Bar

2.2/5
13 reviews

"Poor bar with subpar drinks."

Cleanliness

2.2/5
51 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Rated 3.9/5 based on reviews from couples.

"Luxurious Hotel."

Amenities

3.2/5
36 reviews

"Great grounds and decent buildings."

Service

3.1/5
74 reviews

"Staff are kind and fairly professional, but reception was lacking." Recreation staff is nice. Room service could have been improved.

Room

3.0/5
65 reviews

"A/C is deficient and the rooms need more maintenance, but overall okay." Large, yet old and poorly cleaned rooms with less well rated bathrooms.

Breakfast

3.0/5
9 reviews

"Breakfast is average."

Location

3.0/5
40 reviews

"Location is ok. Shopping is ok."

Food

2.5/5
64 reviews

"Food and menu are not highly reviewed."

Bar

2.4/5
8 reviews

"Poor bar with subpar drinks."

Cleanliness

2.2/5
25 reviews

"Rooms could be cleaner. Moderately clean hotel facilities."

Rated 3.4/5 based on reviews from solo travelers.

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Service

2.8/5
7 reviews

"Service is adequate."

Rated 4.3/5 based on reviews from all travelers.

"Very good luxury hotel. Good for sightseeing and located near shopping areas."

Beach

4.3/5
8 reviews

"Beautiful beach."

Pool

4.0/5
6 reviews

"Great pool."

Location

3.5/5
7 reviews

"Great location."

Service

3.5/5
10 reviews

"Service is adequate. Recreation staff is nice."

Amenities

3.4/5
9 reviews

"Pleasant hotel grounds and decent amenities."

Food

3.1/5
13 reviews

"Food is all right."

Comfort

3.1/5
5 reviews

"Comfortable."

Vibe

3.0/5
9 reviews

"Decent vibe. Hotel could use some updating."

Room

3.0/5
10 reviews

"Mediocre, old looking rooms."

Rated 3.6/5 based on reviews from all travelers.

"Very good luxury hotel. Good for sightseeing and located near shopping areas."

Beach

4.3/5
8 reviews

"Beautiful beach."

Location

3.4/5
9 reviews

"Location is ok."

Service

3.3/5
14 reviews

"Service is adequate."

Room

3.0/5
8 reviews

"Room is all right."

Comfort

2.9/5
7 reviews

"Comfortable."

Rated 3.7/5 based on reviews from all travelers.

"Very good luxury hotel. Good for sightseeing and located near shopping areas."

Location

3.4/5
214 reviews

"Location is ok. Good area for restaurants and bars, so-so for shopping." Relatively close to the beach.

Amenities

3.2/5
323 reviews

"Okay buildings and entrance area." Hotel grounds are pleasant, but facilities are outdated. Elevator in need of updating.

Service

3.0/5
713 reviews

"Friendly but somewhat unprofessional service, with complaints about housekeeping and management." Bad service from reception and mediocre waitstaff. Recreation staff is nice. Room service could have been improved. Booking process should be better organized. Hotel security is ok. Shuttle service can be an issue. Good pool/beach service.

Breakfast

3.0/5
35 reviews

"Breakfast is average."

Room

2.9/5
361 reviews

"Beds are fine, but rooms and furniture could be better-maintained." Untidy, outdated rooms with bad TV's and A/C. Large rooms with beautiful balconies and charming views. Bathrooms are large but with substandard cleaning. Shower can be a problem.

Food

2.8/5
486 reviews

"Dining is not great with untidy dining area and poor menu." Affordable restaurant with great pizza. Low rated side dishes and snacks. Beef dishes & steaks are all right. Desserts & fruits are ok. No good fish & seafood. Acceptable poultry dishes.

Bar

2.6/5
72 reviews

"Pretty standard, but affordable bar. Alcoholic drinks are not the best."

Cleanliness

2.5/5
162 reviews

"Moderately clean hotel facilities." Rooms, bathrooms and dining area all need more cleaning. Clean pool area.

Comfort

2.5/5
117 reviews

"Adequate beds but noisy rooms lacking in comfort, inadequately air-conditioned." Spacious rooms and bathrooms.

WiFi

2.5/5
8 reviews

"Regular internet service. Wifi quality could be improved."

Rated 3.6/5 based on reviews from families.

"Clean beach."

Location

3.5/5
34 reviews

"Great location."

Amenities

3.0/5
62 reviews

"Great grounds and decent buildings. Elevator in need of updating."

Service

3.0/5
116 reviews

"Staff is very friendly but not that professional, with mediocre restaurant service." Complaints about housekeeping and reception. Room service could have been improved. Booking process should be better organized.

Comfort

2.6/5
17 reviews

"Fairly comfortable, yet noisy rooms with poor A/C."

Food

2.5/5
77 reviews

"Poor menus and okay food."

Cleanliness

2.4/5
35 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Bar

2.3/5
9 reviews

"Poor bar with subpar drinks."

Room

2.0/5
58 reviews

"Poorly-maintained, with complaints about A/C and cleanliness in rooms and bathrooms."

Rated 3.6/5 based on reviews from couples.

"Recreation staff is nice. Friendly service."

Pool

4.2/5
11 reviews

"Great pool."

Amenities

3.2/5
22 reviews

"Average hotel building."

Location

3.1/5
16 reviews

"Location is ok."

Room

3.0/5
22 reviews

"Room is all right."

Service

3.0/5
36 reviews

"So-so, but friendly, service, but low rated reception."

Breakfast

2.9/5
5 reviews

"Breakfast is average."

Food

2.8/5
27 reviews

"Food is all right."

Value

2.6/5
9 reviews

"Fairly good value for money."

Cleanliness

2.5/5
8 reviews

"Quite clean."

Rated 4.3/5 based on reviews from all travelers.

"Very good luxury hotel. Good for sightseeing and located near shopping areas."

Location

3.6/5
21 reviews

"Great location."

Wellness Area

3.5/5
6 reviews

"Great wellness & sports facilities."

Amenities

3.4/5
28 reviews

"Average hotel building."

Room

3.0/5
35 reviews

"Average rooms with standard beds." Big rooms, although there are complaints about cleanliness.

Breakfast

2.8/5
7 reviews

"Breakfast is average."

Food

2.8/5
38 reviews

"Food is all right."

Service

2.8/5
48 reviews

"Friendly, acceptably professional service."

Bar

2.5/5
5 reviews

"Poor bar with subpar drinks."

Cleanliness

2.3/5
18 reviews

"Rooms could be cleaner."

Value

2.2/5
17 reviews

"Value for money could be better."

Rated 4.1/5 based on reviews from couples.

""

Room

2.9/5
7 reviews

"Rooms are acceptable but need cleaning."

Cleanliness

2.1/5
6 reviews

"Rooms could be cleaner."

Rated 4.3/5 based on reviews from families.

"Friendly service."

Service

3.1/5
5 reviews

"Service is adequate."

Rated 4.2/5 based on reviews from all travelers.

"Very good luxury hotel. Good for sightseeing and located near shopping areas."

Beach

4.3/5
6 reviews

"Beautiful beach."

Service

3.6/5
16 reviews

"Friendly service."

Amenities

3.5/5
14 reviews

"Pleasant hotel grounds and decent amenities."

Room

2.6/5
8 reviews

"Room is all right."

Rated 4.2/5 based on reviews from all travelers.

"Very good luxury hotel. Good for sightseeing and located near shopping areas."

Vibe

3.9/5
169 reviews

"Awesome vibe. Friendly atmosphere. Luxurious Hotel." Hotel could use some updating. Stylish hotel. Entrance area is ok.

Service

3.6/5
571 reviews

"Service is great, except for some complaints about housekeeping." Service is quite professional and decent in the restaurant. Guests complain about reception staff and management. Room service is average. Booking process should be better organized. Hotel security is ok.

Location

3.3/5
169 reviews

"Location is ok. Close to the beach with great sightseeing." Shopping is ok. Reasonably accessible by car.

Room

3.1/5
242 reviews

"Decent beds and rooms, great views." Guests complain about cleanliness, maintenance, and A/C. Guests disliked the TVs and furnishing, as well as bathroom cleanliness.

Breakfast

2.9/5
18 reviews

"Breakfast is average."

Value

2.4/5
67 reviews

"Value for money could be better."

Bar

2.3/5
43 reviews

"Poor bar with subpar drinks."

Cleanliness

1.9/5
86 reviews

"Rooms and bathrooms are untidy, but pool area is clean." Moderately clean hotel facilities.

Rated 3.6/5 based on reviews from families.

"Luxurious Hotel."

Pool

3.5/5
15 reviews

"Great pool."

Amenities

3.1/5
16 reviews

"Average hotel building."

Location

3.0/5
26 reviews

"Location is ok."

Room

2.8/5
40 reviews

"Average rooms with standard beds." Outdated, rooms with poor cleanliness and maintenance.

Service

2.8/5
65 reviews

"Friendly, acceptably professional service."

Breakfast

2.8/5
5 reviews

"Breakfast is average."

Food

2.3/5
41 reviews

"Bad overall dining experience with a bad menu."

Value

2.2/5
10 reviews

"Value for money could be better."

Cleanliness

2.0/5
15 reviews

"Rooms could be cleaner."

Rated 3.8/5 based on reviews from couples.

"Nice building."

Service

3.5/5
29 reviews

"Friendly service."

Vibe

3.2/5
9 reviews

"Decent vibe."

Location

3.0/5
15 reviews

"Location is ok."

Comfort

2.6/5
7 reviews

"Comfortable."

Value

2.5/5
5 reviews

"Value for money could be better."

Food

2.4/5
30 reviews

"Food and menu are not highly reviewed."

Room

2.4/5
29 reviews

"Rooms could be cleaner."

Cleanliness

2.1/5
9 reviews

"Rooms could be cleaner."