4.5
Excellent

Summary of 7,089 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.5/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Lazy River. Located near shopping areas and the beach."

Wellness Area

4.4/5
128 reviews

"Awesome wellness and fitness areas."

WiFi

4.2/5
22 reviews

"Good internet service. Average wifi quality."

Location

4.2/5
468 reviews

"Great location with good parking availability." Great shopping and the beach nearby. Sightseeing is average. Airport access is difficult.

Service

3.9/5
1180 reviews

"Service professional and friendly except at the restaurant." Average management, reception and housekeeping. Recreation staff is nice. Room service is perfect. Good service at bar and pool. Booking process should be better organized. Childcare can be a problem.

Room

3.8/5
646 reviews

"Spacious rooms with great balconies and views, and nice furniture." Badly cleaned and maintained rooms with poorly rated A/C and TVs. Bathrooms are large but with substandard cleaning. Acceptable minibar. Shower was ok.

Breakfast

3.3/5
31 reviews

"Breakfast is average."

Cleanliness

2.8/5
197 reviews

"Buildings are reasonably clean, but less well kept up rooms." Clean hotel facilities. Pool area is clean, but dining area and rooms are not.

Rated 4.4/5 based on reviews from families.

"Clean hotel facilities. Great shopping."

Beach

4.3/5
10 reviews

"Beautiful beach."

Amenities

4.2/5
9 reviews

"Great amenities."

Location

4.0/5
12 reviews

"Great location."

Pool

4.0/5
6 reviews

"Great pool."

Service

4.0/5
11 reviews

"Fantastic service."

Room

3.7/5
13 reviews

"Spacious rooms."

Comfort

3.5/5
9 reviews

"Large, comfortable rooms."

Cleanliness

3.0/5
7 reviews

"Quite clean."

Rated 4.2/5 based on reviews from couples.

"Friendly service. Recreation staff is nice."

Wellness Area

4.5/5
5 reviews

"Great wellness & sports facilities."

Location

4.0/5
11 reviews

"Great location."

Amenities

4.0/5
8 reviews

"Great amenities."

Service

3.9/5
22 reviews

"Friendly, acceptably professional service."

Room

3.6/5
17 reviews

"Great room."

Rated 4.6/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Lazy River. Located near shopping areas and the beach."

Beach

4.3/5
21 reviews

"Beautiful beach."

Location

4.3/5
15 reviews

"Great location."

Amenities

4.2/5
21 reviews

"Great amenities."

Service

4.1/5
15 reviews

"Wonderful service and decent housekeepers. Recreation staff is nice." Good bar service.

Pool

4.0/5
11 reviews

"Great pool."

Room

3.9/5
18 reviews

"Spacious rooms with lovely furniture and beautiful views." Large, so-so bathroom. Relatively new rooms.

Comfort

3.8/5
12 reviews

"Very comfortable, large rooms with sizeable bathrooms."

Rated 4.4/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Lazy River. Located near shopping areas and the beach."

Beach

4.2/5
5 reviews

"Beautiful beach."

Location

4.2/5
7 reviews

"Great location."

Service

3.8/5
13 reviews

"Friendly service."

Food

3.5/5
9 reviews

"Food is all right."

Vibe

3.4/5
5 reviews

"Decent vibe."

Rated 4.2/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Lazy River. Located near shopping areas and the beach."

Wellness Area

4.2/5
90 reviews

"Awesome wellness and fitness areas."

Location

4.0/5
237 reviews

"Great location." Close to the beach, with great shopping and sightseeing nearby. Airport access is difficult.

Amenities

4.0/5
237 reviews

"Hotel buildings and kids facilities are excellent." Hotel grounds and lobby are nice, but facilities are outdated. Outdoor sports facilities are ok.

WiFi

3.9/5
11 reviews

"Good internet service. Average wifi quality."

Service

3.7/5
670 reviews

"Reception and restaurant service are not great, but is friendly." So-so management, housekeeping, and service professionalism. Room service is perfect. Good service at bar and pool. Booking process should be better organized. Shuttle service is ok.

Room

3.5/5
393 reviews

"Spacious rooms with charming balconies." Badly cleaned and maintained rooms with poorly rated A/C and TVs. Furniture and beds are acceptable. Bathrooms are large but with substandard cleaning. Acceptable minibar.

Breakfast

3.1/5
14 reviews

"Breakfast is average."

Cleanliness

2.5/5
144 reviews

"Rooms, bathrooms and dining area all need more cleaning." Clean hotel facilities. Moderately clean pool area.

Rated 4.4/5 based on reviews from families.

"Great shopping. Nice building."

Beach

4.2/5
5 reviews

"Beautiful beach."

Service

4.0/5
6 reviews

"Fantastic service."

Location

4.0/5
7 reviews

"Great location."

Food

3.8/5
7 reviews

"Delicious food."

Room

3.6/5
6 reviews

"Great room."

Rated 4.6/5 based on reviews from couples.

"Great room. Great location."

Pool

4.2/5
5 reviews

"Great pool."

Service

4.0/5
8 reviews

"Fantastic service."

Room

3.6/5
7 reviews

"Great room."

Food

3.5/5
7 reviews

"Delicious food."

Rated 4.7/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Lazy River. Located near shopping areas and the beach."

Wellness Area

4.5/5
6 reviews

"Great wellness & sports facilities."

Location

4.3/5
24 reviews

"Great location with good parking availability."

Room

4.0/5
43 reviews

"Amply-sized rooms with excellent beds and superb views."

Service

4.0/5
41 reviews

"Friendly, acceptably professional service."

Comfort

3.9/5
17 reviews

"Great sized rooms, very comfortable with wonderful beds."

Breakfast

3.6/5
7 reviews

"Tasty breakfast."

Rated 4.1/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Lazy River. Located near shopping areas and the beach."

Wellness Area

4.5/5
11 reviews

"Awesome wellness and fitness areas."

Beach

4.5/5
17 reviews

"Beautiful beach."

Amenities

4.2/5
19 reviews

"Great amenities."

Pool

4.0/5
6 reviews

"Great pool."

Location

4.0/5
13 reviews

"Great location."

Service

3.9/5
26 reviews

"Friendly, acceptably professional service. Recreation staff is nice."

Room

3.6/5
22 reviews

"Spacious rooms with standard bathrooms."

Value for money

3.6/5
9 reviews

"Best value for money."

Rated 4.1/5 based on reviews from couples.

"Great room. Beautiful beach."

Location

4.0/5
5 reviews

"Great location."

Service

3.9/5
7 reviews

"Fantastic service."

Room

3.4/5
7 reviews

"Room is all right."

Rated 4.6/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Lazy River. Located near shopping areas and the beach."

Vibe

4.5/5
159 reviews

"Awesome vibe. Friendly atmosphere. Luxurious Hotel." Hotel could use some updating. Entrance area is ok.

Wellness Area

4.5/5
14 reviews

"Great wellness & sports facilities."

Service

4.3/5
405 reviews

"Complaints about the wait staff but overall friendly service." Service, housekeeping and reception are all fine. Room service is perfect. Recreation staff is nice.

Location

4.2/5
168 reviews

"Great location somewhat accessible by car." Particularly good for shopping with average sightseeing options closeby.

Room

4.2/5
155 reviews

"Spacious rooms with lovely furniture and beautiful views." Poorly maintained and cleaned rooms with substandard A/C. Bathroom is ok.

WiFi

3.8/5
8 reviews

"Good internet service. Average wifi quality."

Breakfast

3.2/5
9 reviews

"Breakfast is average."

Bar and Beverages

3.0/5
32 reviews

"So-so bar with mediocre drinks."

Cleanliness

2.8/5
26 reviews

"Buildings are reasonably clean, but less well kept up rooms." Clean hotel facilities.