4.3
Very Good

Summary of 6,337 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.3/5 based on reviews from all travelers.

"Very good luxury hotel. Great location."

Service

3.8/5
1169 reviews

"Pool, beach and restaurant service is efficient and friendly." Service is professional and excellent childcare is available. Recreation staff is nice. Poor reception but decent management. Room service is average. Booking process should be better organized. Shuttle service can be an issue. Hotel security is ok. Great valet service.

Location

3.8/5
374 reviews

"Great location. Great shopping and the beach nearby." Airport access is difficult.

Amenities

3.4/5
381 reviews

"Hotel building and grounds are alright." Older facilities and unpleasant entrance area. Beautiful architecture. Elevator in need of updating. Conventional kids facilities.

Room

3.4/5
535 reviews

"Great balconies and views, comfortable beds, and clean enough rooms." Old rooms with complaints about bathroom cleanliness, TVs, and A/C. Room need better maintenance, and minibars are not great. Shower can be a problem.

WiFi

3.2/5
15 reviews

"Regular internet service. Wifi quality could be improved."

Cleanliness

3.0/5
193 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities." Pool and dining areas are clean.

Bar

3.0/5
89 reviews

"So-so bar with mediocre drinks. Affordable beverage prices."

Breakfast

3.0/5
36 reviews

"Breakfast is average."

Value

2.8/5
209 reviews

"Fairly good value for money. Well-priced food and beverages."

Rated 3.7/5 based on reviews from families.

"Beautiful architecture. Luxurious Hotel."

Amenities

3.5/5
52 reviews

"Pleasant surroundings and charming hotel buildings."

Service

3.5/5
125 reviews

"Friendly and professional housekeepers. Recreation staff is nice." Bad service from reception and mediocre waitstaff.

Location

3.4/5
38 reviews

"Location is ok."

Vibe

3.0/5
29 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating."

Cleanliness

3.0/5
27 reviews

"Buildings are reasonably clean, but less well kept up rooms." Clean hotel facilities.

Value

2.8/5
22 reviews

"Fairly good value for money."

Room

2.8/5
63 reviews

"Great beds in okay rooms." Older, poorly cleaned and maintained rooms and bathrooms.

Food

2.8/5
87 reviews

"Dining experience is alright but menu is not great."

Rated 3.5/5 based on reviews from couples.

"Friendly atmosphere. Friendly service."

Pool

4.2/5
21 reviews

"Great pool."

Wellness Area

4.2/5
8 reviews

"Great wellness & sports facilities."

Service

3.5/5
79 reviews

"Service is friendly and professional but overall average." Room service is average.

Amenities

3.5/5
43 reviews

"Hotel building and grounds are alright."

Location

3.5/5
26 reviews

"Location is ok."

Vibe

3.1/5
20 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating."

Bar

3.0/5
6 reviews

"Standard bar."

Room

3.0/5
52 reviews

"Rooms are large and mostly clean, with great beds." Rooms needing maintenance, with bad bathrooms and A/C.

Cleanliness

2.9/5
21 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Food

2.7/5
70 reviews

"Poor menus and okay food."

Value

2.6/5
18 reviews

"Fairly good value for money."

Rated 4.1/5 based on reviews from all travelers.

"Very good luxury hotel. Great location."

Service

4.0/5
16 reviews

"Great service and housekeeping. Recreation staff is nice."

Location

3.8/5
10 reviews

"Great location."

Comfort

3.5/5
10 reviews

"Rooms are big and moderately comfortable."

Room

3.2/5
17 reviews

"Big, decent rooms. Older rooms and furniture."

Amenities

3.1/5
9 reviews

"Ordinary amenities."

Vibe

3.0/5
6 reviews

"Decent vibe. Hotel could use some updating."

Rated 3.5/5 based on reviews from all travelers.

"Very good luxury hotel. Great location."

Beach

4.3/5
5 reviews

"Beautiful beach."

Pool

4.2/5
6 reviews

"Great pool."

Service

3.8/5
11 reviews

"Friendly service."

Amenities

3.6/5
5 reviews

"Great amenities."

Location

3.5/5
7 reviews

"Great location."

Comfort

3.4/5
6 reviews

"Decently comfortable but somewhat noisy."

Room

3.2/5
6 reviews

"Room is all right."

Vibe

3.1/5
6 reviews

"OK vibe and a friendly atmosphere."

Rated 3.9/5 based on reviews from all travelers.

"Very good luxury hotel. Great location."

Service

3.7/5
566 reviews

"Service is friendly, and housekeeping is good, but reception is not up to standard." Recreation staff is nice. Service is professional and excellent childcare is available. Decent waitstaff and management. Room service is average. Good service at bar and pool. Shuttle service can be an issue. Booking process should be better organized. Hotel security is ok.

Location

3.5/5
156 reviews

"Great location. Good shopping nearby and not so far from the beach."

Amenities

3.2/5
206 reviews

"Hotel building and grounds are alright." Older facilities and unpleasant entrance area. Elevator in need of updating. Beautiful architecture. Conventional kids facilities.

Room

3.2/5
294 reviews

"Big rooms with great beds and views, acceptably clean." Old rooms with complaints about bathroom cleanliness, TVs, and A/C. Room need better maintenance, and minibars are not great. Shower was ok.

Cleanliness

3.1/5
109 reviews

"Rooms and pool area moderately clean but bathrooms are poorly cleaned." Clean hotel facilities.

Bar

3.0/5
50 reviews

"So-so bar with mediocre drinks. Good bar service." Affordable beverage prices.

Breakfast

2.9/5
20 reviews

"Breakfast is average."

WiFi

2.6/5
7 reviews

"Regular internet service. Wifi quality could be improved."

Rated 3.7/5 based on reviews from families.

"Recreation staff is nice. Professional service."

Service

3.6/5
72 reviews

"Service is professional, but reception is not great." Recreation staff is nice.

Location

3.6/5
22 reviews

"Great location."

Amenities

3.5/5
34 reviews

"Good amenities and hotel building is acceptable."

Vibe

3.1/5
12 reviews

"OK vibe and a friendly atmosphere."

Cleanliness

3.0/5
18 reviews

"Buildings are reasonably clean, but less well kept up rooms." Clean hotel facilities.

Food

3.0/5
48 reviews

"Poor menus and okay food."

Room

2.7/5
38 reviews

"Run-down, dingy, but decent rooms with poor bathrooms."

Rated 3.4/5 based on reviews from couples.

"Clean hotel facilities. Friendly service."

Pool

4.2/5
9 reviews

"Great pool."

Wellness Area

4.2/5
5 reviews

"Great wellness & sports facilities."

Location

3.6/5
7 reviews

"Great location."

Service

3.6/5
33 reviews

"Friendly service."

Food

3.4/5
25 reviews

"Food is all right."

Amenities

3.4/5
20 reviews

"Average hotel building."

Comfort

3.3/5
10 reviews

"Comfortable."

Vibe

3.2/5
5 reviews

"Decent vibe."

Room

3.1/5
18 reviews

"Room cleanliness is acceptable."

Cleanliness

3.0/5
7 reviews

"Room cleanliness is acceptable."

Value

2.9/5
7 reviews

"Fairly good value for money."

Rated 4.6/5 based on reviews from all travelers.

"Very good luxury hotel. Great location."

Pool

4.2/5
15 reviews

"Great pool."

Location

3.9/5
22 reviews

"Great location."

Service

3.6/5
58 reviews

"Service is professional and friendly."

Amenities

3.4/5
24 reviews

"Average hotel building."

Room

3.2/5
26 reviews

"Large, relatively tidy rooms but bathrooms are not great."

Cleanliness

3.1/5
16 reviews

"Room cleanliness is acceptable."

Vibe

3.1/5
15 reviews

"Decent vibe. Hotel could use some updating."

Breakfast

3.0/5
6 reviews

"Breakfast is average."

Value

2.5/5
12 reviews

"Fairly good value for money."

Rated 4.3/5 based on reviews from families.

"Fantastic service."

Service

3.7/5
6 reviews

"Fantastic service."

Rated 3.9/5 based on reviews from couples.

"Great pool. Fantastic service."

Service

3.9/5
5 reviews

"Fantastic service."

Rated 3.8/5 based on reviews from all travelers.

"Very good luxury hotel. Great location."

Service

4.0/5
11 reviews

"Friendly service."

Location

3.6/5
7 reviews

"Great location."

Amenities

3.5/5
10 reviews

"Great amenities. Hotel grounds are ok."

Food

3.2/5
14 reviews

"Food is all right."

Room

3.0/5
6 reviews

"Room is all right."

Cleanliness

3.0/5
5 reviews

"Quite clean."

Vibe

2.9/5
5 reviews

"Decent vibe."

Rated 4.2/5 based on reviews from all travelers.

"Very good luxury hotel. Great location."

Service

4.0/5
501 reviews

"Service, restaurant staff, and housekeeping are good and professional." Room service is average. Poor reception but decent management. Hotel security is ok. Booking process should be better organized. Recreation staff is nice.

Vibe

4.0/5
157 reviews

"Awesome vibe. Friendly atmosphere. Luxurious Hotel." Hotel could use some updating. Stylish hotel. Entrance area is not particularly attractive.

Location

4.0/5
172 reviews

"Great location somewhat accessible by car." Close to the beach, with great shopping and sightseeing nearby.

Room

3.5/5
183 reviews

"Great beds, views, and large rooms, but so-so furniture." Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Room need better maintenance, and minibars are not great.

Food

3.2/5
318 reviews

"Average dining experience." Great dessert and fruit, but overall a subpar menu.

Cleanliness

3.1/5
56 reviews

"Rooms and bathrooms inadequately cleaned. Clean hotel facilities."

Breakfast

3.0/5
8 reviews

"Breakfast is average."

Bar

2.8/5
28 reviews

"So-so bar with mediocre drinks."

Value

2.5/5
70 reviews

"Value for money could be better."

Rated 3.6/5 based on reviews from families.

"Luxurious Hotel. Comfortable beds."

Service

3.6/5
40 reviews

"Professional service."

Amenities

3.5/5
14 reviews

"Good amenities and hotel building is acceptable."

Location

3.5/5
12 reviews

"Location is ok."

Vibe

3.1/5
13 reviews

"OK vibe and a friendly atmosphere."

Cleanliness

3.1/5
7 reviews

"Quite clean."

Room

3.1/5
18 reviews

"Room is all right."

Food

2.9/5
32 reviews

"Poor menus and okay food."

Value

2.6/5
12 reviews

"Fairly good value for money."

Rated 3.2/5 based on reviews from couples.

"Friendly atmosphere. Great location."

Beach

4.2/5
9 reviews

"Beautiful beach."

Service

3.6/5
38 reviews

"Service is professional and friendly."

Location

3.5/5
12 reviews

"Great location."

Amenities

3.5/5
16 reviews

"Good amenities and hotel building is acceptable."

Vibe

3.2/5
10 reviews

"OK vibe and a friendly atmosphere."

Cleanliness

2.9/5
9 reviews

"Buildings are reasonably clean, but less well kept up rooms."

Room

2.9/5
25 reviews

"Rooms are acceptable but need cleaning."

Value

2.6/5
8 reviews

"Fairly good value for money."

Food

2.5/5
36 reviews

"Food and menu are not highly reviewed."