"Service is welcoming, but housekeeping is not great." General service, restaurant service and reception are decent. Good shuttle service. Service at the pool/beach should be improved. Room service is perfect. Recreation staff is nice. Hotel security can be an issue. Booking process should be better organized.
"Great but poorly cleaned pool."
"Excellent dining, especially the beef." Good menu, and so-so desserts and fruits. Food is pricey and snacks are subpar. No good fish & seafood.
"Great and affordable breakfast."
"Okay beds and somewhat clean, big rooms with excellent views." Poorly-kept rooms, with unpopular balconies and poorly rated furniture. Bathrooms are not clean enough, and TV's are poor. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.
"Location is ok. Not great access by car, with poorly rated parking." Great sightseeing, restaurants and shopping nearby.
"Large rooms with average comfort and standard beds." Deficient A/C and too noisy rooms.
"Fitness area is subpar but wellness area/options are acceptable."
"OK vibe and a friendly atmosphere. Hotel could use some updating." Hotel is relatively stylish. Pleasant entrance area. Great water park hotel. Fine for golfers. Good resort hotel.
"So-so bar with mediocre drinks."
"Fairly good value for money. Food is a bit overpriced." Fair breakfast prices.
"Wifi quality could be improved."