4.3
Very Good

Summary of 2,318 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.3/5 based on reviews from all travelers.

"Very good water park hotel. Good for sightseeing with nearby parking areas. Great rooms and fantastic service. Great pool."

Service

4.1/5
448 reviews

"Service is welcoming, but housekeeping is not great." General service, restaurant service and reception are decent. Good shuttle service. Service at the pool/beach should be improved. Room service is perfect. Recreation staff is nice. Hotel security can be an issue. Booking process should be better organized.

Pool

3.9/5
282 reviews

"Great but poorly cleaned pool."

Food

3.9/5
194 reviews

"Excellent dining, especially the beef." Good menu, and so-so desserts and fruits. Food is pricey and snacks are subpar. No good fish & seafood.

Breakfast

3.9/5
24 reviews

"Great and affordable breakfast."

Room

3.7/5
599 reviews

"Okay beds and somewhat clean, big rooms with excellent views." Poorly-kept rooms, with unpopular balconies and poorly rated furniture. Bathrooms are not clean enough, and TV's are poor. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

Location

3.2/5
283 reviews

"Location is ok. Not great access by car, with poorly rated parking." Great sightseeing, restaurants and shopping nearby.

Comfort

3.1/5
177 reviews

"Large rooms with average comfort and standard beds." Deficient A/C and too noisy rooms.

Wellness

3.0/5
27 reviews

"Fitness area is subpar but wellness area/options are acceptable."

Vibe

2.9/5
111 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Hotel is relatively stylish. Pleasant entrance area. Great water park hotel. Fine for golfers. Good resort hotel.

Bar

2.6/5
18 reviews

"So-so bar with mediocre drinks."

Value

2.5/5
122 reviews

"Fairly good value for money. Food is a bit overpriced." Fair breakfast prices.

WiFi

1.5/5
17 reviews

"Wifi quality could be improved."

Rated 4.0/5 based on reviews from families.

"Tasty breakfast."

Service

4.0/5
42 reviews

"Friendly service, and reception was okay."

Pool

3.8/5
36 reviews

"Great pool."

Food

3.5/5
15 reviews

"Delicious food."

Room

3.5/5
60 reviews

"Views are good, menus are average, and rooms are acceptably clean." Guests complain about bathrooms, minibars, and general room maintenance.

Comfort

3.1/5
14 reviews

"Beds are decent and generally comfortable."

Location

3.0/5
24 reviews

"Decent location, but problems with parking."

Value

2.3/5
15 reviews

"Value for money could be better."

Vibe

2.2/5
8 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.9/5 based on reviews from couples.

"Clean hotel facilities."

Service

3.8/5
19 reviews

"Friendly service."

Pool

3.8/5
16 reviews

"Great pool."

Room

3.4/5
30 reviews

"Clean enough rooms and wonderful views, but the bathrooms are below average."

Comfort

3.2/5
11 reviews

"Decently comfortable but somewhat noisy."

Location

3.0/5
16 reviews

"Decent location, but problems with parking."

Cleanliness

2.9/5
15 reviews

"Room cleanliness is acceptable."

Vibe

2.2/5
5 reviews

"Vibe is not too good."

Rated 3.8/5 based on reviews from business travelers.

"Great pool. Great room."

Room

3.1/5
5 reviews

"Room is all right."

Rated 4.1/5 based on reviews from all travelers.

"Very good water park hotel. Good for sightseeing with nearby parking areas. Great rooms and fantastic service. Great pool."

Service

4.1/5
439 reviews

"Service is welcoming, but housekeeping is not great." General service, restaurant service and reception are decent. Good shuttle service. Service at the pool/beach should be improved. Room service is perfect. Recreation staff is nice. Hotel security can be an issue.

Pool

3.9/5
276 reviews

"Great but poorly cleaned pool."

Breakfast

3.8/5
22 reviews

"Great and affordable breakfast."

Room

3.7/5
581 reviews

"Okay beds and somewhat clean, big rooms with excellent views." Poorly-kept rooms, with unpopular balconies and poorly rated furniture. Bathrooms are not clean enough, and TV's are poor. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

Location

3.2/5
277 reviews

"Location is ok. Not great access by car, with poorly rated parking." Great sightseeing, restaurants and shopping nearby.

Comfort

3.0/5
168 reviews

"Large rooms with average comfort and standard beds." Deficient A/C and too noisy rooms.

Wellness

3.0/5
27 reviews

"Fitness area is subpar but wellness area/options are acceptable."

Vibe

2.9/5
109 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Hotel is relatively stylish. Pleasant entrance area.

Bar

2.6/5
18 reviews

"So-so bar with mediocre drinks."

Value

2.5/5
119 reviews

"Fairly good value for money. Food is a bit overpriced." Fair breakfast prices.

WiFi

1.2/5
16 reviews

"Wifi quality could be improved."

Rated 3.9/5 based on reviews from families.

"Tasty breakfast."

Service

4.0/5
41 reviews

"Friendly service, and reception was okay."

Pool

3.8/5
36 reviews

"Great pool."

Food

3.5/5
15 reviews

"Delicious food."

Room

3.5/5
60 reviews

"Views are good, menus are average, and rooms are acceptably clean." Guests complain about bathrooms, minibars, and general room maintenance.

Comfort

3.1/5
14 reviews

"Beds are decent and generally comfortable."

Location

3.0/5
24 reviews

"Decent location, but problems with parking."

Value

2.3/5
15 reviews

"Value for money could be better."

Vibe

2.2/5
7 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.9/5 based on reviews from couples.

"Clean hotel facilities."

Pool

3.8/5
15 reviews

"Great pool."

Service

3.8/5
17 reviews

"Friendly service."

Room

3.5/5
27 reviews

"Rooms are somewhat clean but have fantastic views."

Comfort

3.4/5
10 reviews

"Decently comfortable but somewhat noisy."

Cleanliness

3.0/5
12 reviews

"Room cleanliness is acceptable."

Location

3.0/5
15 reviews

"Decent location, but problems with parking."

Vibe

2.2/5
5 reviews

"Vibe is not too good."