"Great location." Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Near to public transport and the airport. Reasonably accessible by car.
"Menu is so-so, but food is great, particularly the desserts." Overpriced, badly cleaned restaurant makes for a poor experience. Delicious beef dishes & steak. Unappetizing pork dishes and side dishes. Snacks are ok. No good fish & seafood. Pizza is ok. Soups are ok. Salads are not good. Vegetables are average. Bad pasta. Good sushi. Bad poultry dishes. Poor vegetarian & vegan dishes.
"Outdated facilities and entrance area. Beautiful architecture." Nice grounds with great facilities for kids. Elevator in need of updating. Smoking area is not nice. Good meeting & event facilities. Awesome terrace. Outdoor sports facilities are ok.
"Okay beds and somewhat clean, big rooms with excellent views." Bathrooms are large but with substandard cleaning. Rooms are outdated and not well-kept with poor balconies and A/C. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.
"Alright but spendy bar. The bar needs better service."
"Beds are decent and generally comfortable." Big rooms and bathrooms, but noisy with insufficient A/C.
"Affordable, fairly tasty breakfasts."
"Relatively friendly and professional service." Guests complain about reception staff and management. Decent housekeeping, but poor restaurant service. Recreation staff is nice. Booking process should be better organized. The bar needs better service. Concierge service is average. Hotel security can be an issue. Valet service is ok. Shuttle service can be an issue. Service at the pool/beach should be improved. Average tour guide. Great wellness staff.
"Untidy dining area but rooms are clean enough." Moderately clean hotel facilities. Bathrooms and pool area are inadequately clean. Wellness & sports facilities could use better cleaning.
"WiFi is decent and okay-priced. Wifi quality could be improved."
"Wellness & sports facilities could use better cleaning." Average fitness area. Great wellness staff.
"Beach is not so nice."