4.3
Very Good

Summary of 4,025 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.3/5 based on reviews from all travelers.

"Very good luxury hotel. Close to Central London. Good for sightseeing and has nearby restaurants and bars. Fantastic service."

Location

4.8/5
694 reviews

"Great location. Good shopping and sightseeing." Easy car access but inadequate parking.

Service

4.2/5
1085 reviews

"Friendly, professional service, however housekeeping is less well rated." Great concierge service. Decent waitstaff and management. The bar needs better service. Room service could have been improved. Booking process is sufficient.

Breakfast

3.5/5
411 reviews

"Breakfast is decent but expensive."

Room

3.2/5
959 reviews

"Rooms are of average size, and moderately well-maintained, with nice beds." Mediocre sized, poorly cleaned bathrooms. Inadequate minibars in older, poorly-maintained rooms. No views, poor A/C, TV's and furniture. Shower can be a problem.

WiFi

2.4/5
26 reviews

"Wifi quality could be improved. Relatively high internet cost."

Value

2.2/5
199 reviews

"Value for money could be better. WiFi and breakfast pricey." Food and beverages are pricey.

Rated 4.2/5 based on reviews from couples.

"Professional service. Very quiet."

Location

4.9/5
47 reviews

"Great location."

Service

4.4/5
69 reviews

"Efficient, friendly service with a nice reception."

Breakfast

3.8/5
32 reviews

"Tasty breakfast."

Bar

3.6/5
8 reviews

"Bar is awesome."

Room

3.1/5
67 reviews

"Rooms are of average size, and moderately well-maintained, with nice beds." Bathrooms are moderately-sized, but substandard. Deficient A/C in poorly-maintained rooms.

Value

2.2/5
17 reviews

"Value for money could be better."

Rated 4.2/5 based on reviews from families.

"Wonderful sightseeing. Great concierge service."

Location

4.9/5
37 reviews

"Great location with excellent sightseeing."

Service

4.0/5
56 reviews

"Friendly service and great reception. Great concierge service."

Breakfast

3.6/5
31 reviews

"Tasty breakfast."

Room

3.0/5
50 reviews

"Rooms are of average size, and moderately well-maintained, with nice beds." Poor maintenance in rooms and bathrooms.

Value

2.1/5
10 reviews

"Value for money could be better."

Rated 4.0/5 based on reviews from business travelers.

"Friendly service. Great location."

Location

4.8/5
9 reviews

"Great location."

Service

4.1/5
7 reviews

"Fantastic service."

Vibe

3.0/5
6 reviews

"Decent vibe. Hotel could use some updating."

Room

2.9/5
9 reviews

"Room is all right."

Rated 3.7/5 based on reviews from solo travelers.

"Great location. Fantastic service."

Location

4.8/5
6 reviews

"Great location."

Room

2.6/5
7 reviews

"Room is all right."

Rated 3.8/5 based on reviews from all travelers.

"Very good luxury hotel. Close to Central London. Good for sightseeing and has nearby restaurants and bars. Fantastic service."

Location

4.8/5
14 reviews

"Great location."

Service

4.0/5
25 reviews

"Friendly service, and reception was okay."

Breakfast

3.5/5
9 reviews

"Tasty breakfast."

Comfort

3.0/5
12 reviews

"Comfy, quiet rooms with cozy beds."

Room

2.6/5
21 reviews

"Great beds in okay rooms."

Rated 4.2/5 based on reviews from all travelers.

"Very good luxury hotel. Close to Central London. Good for sightseeing and has nearby restaurants and bars. Fantastic service."

Location

4.8/5
573 reviews

"Good location, close to public transport." Great sightseeing, restaurants and shopping nearby. Easy car access but inadequate parking.

Service

4.2/5
929 reviews

"Friendly, professional service, however housekeeping is less well rated." Great concierge service. Decent waitstaff and management. Bar service is acceptable. Room service could have been improved. Booking process is sufficient.

Bar

3.5/5
141 reviews

"Good, but spendy, bar. Standard alcoholic drinks." Bar service is acceptable.

Breakfast

3.4/5
324 reviews

"Breakfast is decent but expensive."

Room

3.3/5
797 reviews

"Rooms are of average size, and moderately well-maintained, with nice beds." Inadequate minibars in older, poorly-maintained rooms. Poor furniture and views. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem. Standard TV.

WiFi

2.5/5
21 reviews

"Expensive but decent WiFi. Wifi quality could be improved."

Value

2.3/5
176 reviews

"Value for money could be better. Food and beverages are pricey." WiFi and breakfast pricey.

Rated 4.3/5 based on reviews from couples.

"Bar is awesome. Professional service."

Location

4.9/5
39 reviews

"Great location."

Service

4.4/5
61 reviews

"Efficient, friendly service with a nice reception."

Breakfast

3.7/5
26 reviews

"Tasty breakfast."

Bar

3.5/5
7 reviews

"Bar is awesome."

Room

3.2/5
55 reviews

"Fine room size and cleanliness. Beds are great, but A/C is lacking."

Value

2.2/5
16 reviews

"Value for money could be better."

Rated 4.2/5 based on reviews from families.

"Wonderful sightseeing. Luxurious Hotel."

Location

4.9/5
26 reviews

"Great location."

Service

4.1/5
40 reviews

"Friendly service, and reception was okay. Great concierge service."

Breakfast

3.7/5
17 reviews

"Tasty breakfast."

Room

2.9/5
34 reviews

"Rooms are of average size, and moderately well-maintained, with nice beds." Rooms need regular maintenance.

Value

2.1/5
6 reviews

"Value for money could be better."

Rated 4.1/5 based on reviews from business travelers.

"Friendly service. Great location."

Location

4.8/5
8 reviews

"Great location."

Service

4.1/5
7 reviews

"Fantastic service."

Room

3.0/5
8 reviews

"Room is all right."

Rated 3.7/5 based on reviews from solo travelers.

"Fantastic service."

Room

2.5/5
5 reviews

"Room is all right."

Rated 4.0/5 based on reviews from all travelers.

"Very good luxury hotel. Close to Central London. Good for sightseeing and has nearby restaurants and bars. Fantastic service."

Location

4.8/5
14 reviews

"Great location."

Service

4.1/5
21 reviews

"Friendly service."

Breakfast

3.3/5
11 reviews

"Breakfast is average."

Room

2.8/5
18 reviews

"Rooms are alright, but bathrooms are not great."

Rated 4.2/5 based on reviews from all travelers.

"Very good luxury hotel. Close to Central London. Good for sightseeing and has nearby restaurants and bars. Fantastic service."

Service

4.2/5
5 reviews

"Fantastic service."

Breakfast

3.6/5
6 reviews

"Tasty breakfast."

Room

3.0/5
7 reviews

"Room is all right."

Rated 4.4/5 based on reviews from all travelers.

"Very good luxury hotel. Close to Central London. Good for sightseeing and has nearby restaurants and bars. Fantastic service."

Location

4.8/5
6 reviews

"Great location."

Service

4.3/5
12 reviews

"Fantastic service."

Breakfast

3.7/5
11 reviews

"Tasty breakfast."

Comfort

3.0/5
6 reviews

"Comfortable."

Room

2.8/5
7 reviews

"Room is all right."

Rated 3.7/5 based on reviews from all travelers.

"Very good luxury hotel. Close to Central London. Good for sightseeing and has nearby restaurants and bars. Fantastic service."

Location

4.9/5
26 reviews

"Great location."

Service

4.2/5
22 reviews

"Friendly service and great reception."

Breakfast

3.5/5
15 reviews

"Breakfast is average."

Vibe

3.4/5
14 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating."

Wellness

3.0/5
5 reviews

"Sufficient wellness & sports facilities."

Room

2.7/5
26 reviews

"Rooms are decently sized and clean enough, but bathrooms are low rated."

Pool

2.3/5
5 reviews

"Pool should be renewed."

Rated 3.9/5 based on reviews from all travelers.

"Very good luxury hotel. Close to Central London. Good for sightseeing and has nearby restaurants and bars. Fantastic service."

Location

4.8/5
7 reviews

"Great location."

Service

4.3/5
10 reviews

"Fantastic service."

Vibe

3.0/5
6 reviews

"Decent vibe."

Room

3.0/5
11 reviews

"Room is all right."

Rated 4.1/5 based on reviews from all travelers.

"Very good luxury hotel. Close to Central London. Good for sightseeing and has nearby restaurants and bars. Fantastic service."

Location

4.7/5
9 reviews

"Great location."

Service

3.9/5
11 reviews

"Fantastic service."

Vibe

3.0/5
5 reviews

"Decent vibe."

Comfort

2.8/5
6 reviews

"Comfortable."

Room

2.5/5
12 reviews

"Room is all right."

Rated 4.1/5 based on reviews from all travelers.

"Very good luxury hotel. Close to Central London. Good for sightseeing and has nearby restaurants and bars. Fantastic service."

Location

4.8/5
7 reviews

"Great location."

Service

4.2/5
7 reviews

"Fantastic service."

Vibe

3.4/5
5 reviews

"Decent vibe."

Room

2.7/5
11 reviews

"Rooms are okay but needing better maintenance, with subpar bathrooms."

Rated 4.3/5 based on reviews from all travelers.

"Very good luxury hotel. Close to Central London. Good for sightseeing and has nearby restaurants and bars. Fantastic service."

Location

4.8/5
13 reviews

"Great location."

Service

4.2/5
15 reviews

"Friendly service."

Breakfast

3.5/5
7 reviews

"Tasty breakfast."

Room

3.0/5
17 reviews

"Fine room size and cleanliness."

Vibe

3.0/5
11 reviews

"Decent vibe. Hotel could use some updating."

Rated 4.1/5 based on reviews from all travelers.

"Very good luxury hotel. Close to Central London. Good for sightseeing and has nearby restaurants and bars. Fantastic service."

Location

4.8/5
6 reviews

"Great location."

Service

4.3/5
9 reviews

"Fantastic service."

Breakfast

3.5/5
6 reviews

"Tasty breakfast."

Comfort

2.7/5
7 reviews

"Small, comfortable rooms."

Room

2.5/5
9 reviews

"Small rooms with low rated bathrooms."