Location
"Great location and easy parking." Near to downtown with good options for sightseeing.
Service
"Friendly service staff, good service at the pool and beach and efficient management." Service is professional and excellent childcare is available. Average wait staff and housekeeping. The bar needs better service. Recreation staff is ok. Booking process is sufficient. Great hotel security. Room service is average.
Pool
"Good pool, acceptably clean."
Room
"Clean, spacious rooms, comfortable beds, and good views." Mediocre sized, poorly cleaned bathrooms. Old rooms with poor TV's and furniture but OK kitchenettes. Room need better maintenance, and minibars are not great. Shower can be a problem.
Cleanliness
"Very clean rooms and decently clean pool. Clean hotel facilities." The bathrooms and dining area need some cleaning. Moderately clean wellness & sports facilities.
WiFi
"Regular internet service. Wifi quality could be improved."
Breakfast
"Breakfast is average."
Food
"Poor dining experience with untidy dining area." Menu is alright, but snacks are not great. Guests disliked the pork dishes, desserts, and fruits. Side dishes and vegetables are not well rated. Untasty beef dishes & steak. Bad poultry dishes. No good fish & seafood. Poor vegetarian & vegan dishes. Pizza is not the best. Salads are not good.
Bar
"Guests complain about the price and quality of the bar." The bar needs better service. Standard alcoholic drinks.