评分分布

242
47
5
3
2

旅客类型

5/5
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My travel partner and I stayed only one night in this most magnificent hotel. For that reason we were given room 104. It was a maze of stairs, up and down several times which was very intriguing. When we finally reached our room we were awestruck. The hand stenciled quadripartite rib vault ceiling was stunning as was the spaciousness of the room. The windows looked out over a very narrow and quiet street. And as was expected, the bathroom was spacious, clean and very modern. I wondered what someone back in the 14th century would have thought of it. The only thing I would change is the placement of the shower head in the bath from the side wall to the end wall. The breakfast was great with all kinds of meats and cheeses as well as pastries and a self serve coffee machine. To top it all off was the restaurant in the catacombs beneath the hotel. We had a fabulous meal while listening to a lively and fun trio consisting of a base cello, an accordion and a clarinet. Lots of sing and laughter by all. I will definitely be staying here again if I am ever back in this magical city of Prague! I forgot to mention the staff! Everyone was of such good nature and helpful and made our stay that much more pleasurable.. thank you for the great experience!

评分类别

5.0/5
5.0/5
5.0/5
5.0/5

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Dear Geary, thank you very much for having shared this lovely review! I am delighted that we were able to provide you with such a wonderful experience . Thank you also for your comment regarding the s…

Dear Geary, thank you very much for having shared this lovely review! I am delighted that we were able to provide you with such a wonderful experience . Thank you also for your comment regarding the shower, we will immediately arrange correction according to your good idea. We look forward welcoming you back in the not too distant future.  Kind regards, Jana

4.5/5
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We stayed at your hotel for 5 nights and from the time we arrived we had an excellent experience. Tomas, at the people ,in the reception area made us feel very welcome and provided us with much information about Prague and things, to do in the area. Though we arrived early in the day, our room was ready and we were quickly checked in and brought to our room. We had one of the rooms overlooking the Old Town Square and the Astronomical Clock. It was a very large room, with beautiful antique furniture. The view was great and though the square was busy late into the night, the room was very quiet when the windows were closed. The breakfast each morning was substantial and got us going for the day. The central location allowed us to walk to many of the highlight areas of Prague. Everyone we dealt with at the hotel was very friendly and helpful. We felt very welcome and comfortable at the Grrand hotel Praha.

评分类别

4.5/5
5.0/5
5.0/5
3.5/5

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Dear James, thank you for your stay with us and your lovely feedback. We are glad that you were happy with our accommodation and services. We hope to meet you again in the near future. Kind regards,…

Dear James, thank you for your stay with us and your lovely feedback. We are glad that you were happy with our accommodation and services. We hope to meet you again in the near future. Kind regards, Jana Jarosova

5/5
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评分类别

5.0/5
5.0/5
5.0/5
5.0/5

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Dear Irena, thank you for your visit and high rating. Hope to see you again in the future. Kind regards, Jana

Dear Irena, thank you for your visit and high rating. Hope to see you again in the future. Kind regards, Jana

5/5
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Excellent customer service at concierge and check in but the wait staff in main dining room need to be more attentive to customers wishes

评分类别

4.5/5
5.0/5
4.0/5
4.0/5

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Dear Sue, thank you for your stay with us and your review which is very helpful for us. We hope to see you again in the near future. Kind regards, Jana

Dear Sue, thank you for your stay with us and your review which is very helpful for us. We hope to see you again in the near future. Kind regards, Jana

4.5/5
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Very nice hotel in a super location. Nice breakfast too!

评分类别

4.5/5
5.0/5
5.0/5
3.0/5

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Dear JR, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jana Jarosova

Dear JR, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jana Jarosova