3.7
Good

Summary of 2,821 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.7/5 based on reviews from all travelers.

"Fair casino hotel. Close to Fallsview Casino. Close to restaurants and bars with nearby parking areas."

Location

4.1/5
485 reviews

"Great location. Pricey, inconvenient parking." Near the city centre and great nearby nightlife. Not many options for shopping.

Service

3.9/5
478 reviews

"Friendly and professional housekeepers." Decent management, reception, and restaurant service. Booking process should be better organized.

Value

3.1/5
347 reviews

"Fairly good value for money. Food and breakfast are well-priced."

Breakfast

2.9/5
392 reviews

"Affordable, fairly tasty breakfasts."

Cleanliness

2.8/5
380 reviews

"Untidy dining area but rooms are clean enough." Moderately clean hotel facilities. Bathrooms and pool area are inadequately clean. Wellness & sports facilities could use better cleaning.

Room

2.6/5
770 reviews

"Views are okay, and rooms are old but decent-sized." Acceptable beds, balconies, and cleanliness. Poorly rated A/C, minibars, and furniture. Poorly-maintained rooms with bad TV's and kitchenettes. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Comfort

2.5/5
327 reviews

"Mediocre comfort, room sizes and beds." Small bathrooms, noisy rooms, and deficient A/C.

Food

2.0/5
123 reviews

"Food is affordable but dining experience is not great, with poorly reviewed desserts." Menu and side dishes are decent. Untasty pork dishes and an insufficiently clean dining area.

Amenities

1.8/5
188 reviews

"Outdated facilities, not accessible for those with handicaps." Elevator in need of updating. Entrance area is ok.

WiFi

1.7/5
43 reviews

"Wifi quality could be improved."

Rated 3.4/5 based on reviews from families.

"Affordable food. Professional service."

Location

4.0/5
157 reviews

"Great location, near nice bars and restaurants." Pricey, inconvenient parking.

Service

4.0/5
144 reviews

"Great housekeeping with friendly and professional service, but mediocre reception."

Breakfast

2.9/5
149 reviews

"Affordable, fairly tasty breakfasts."

Value

2.9/5
105 reviews

"Fairly good value for money. Fair breakfast prices."

Comfort

2.5/5
103 reviews

"Beds are alright and rooms are moderately-sized but too noisy and comfort is lacking."

Room

2.4/5
241 reviews

"Badly maintained rooms with poor minibars and kitchenettes." Acceptable beds, balconies, and cleanliness. Guests disliked the TVs and furnishing, as well as bathroom cleanliness. Views are okay, and rooms are old but decent-sized. Shower can be a problem.

Cleanliness

2.1/5
127 reviews

"Rooms relatively clean, but bathroom and pool area not clean enough." Moderately clean hotel facilities.

Food

1.9/5
45 reviews

"Poorly rated food, particularly desserts. Menu is adequate."

Amenities

1.6/5
66 reviews

"Uninspiring buildings and a so-so entrance area." Elevator in need of updating.

WiFi

1.1/5
17 reviews

"Wifi quality could be improved."

Rated 3.6/5 based on reviews from couples.

"Location is great. Good service."

Location

4.4/5
125 reviews

"Great location. Pricey, inconvenient parking." Excellent sightseeing, restaurants and bars nearby.

Service

4.0/5
85 reviews

"Reception is decent, with overall friendly and professional service."

Value

3.3/5
74 reviews

"Fairly good value for money. Fair breakfast prices."

Cleanliness

3.0/5
76 reviews

"Rooms relatively clean, but bathroom and pool area not clean enough." Moderately clean hotel facilities.

Room

2.9/5
182 reviews

"Bad furniture, with decent beds and views and acceptable cleanliness." Guests complained about kitchenettes, minibars, TV's, and A/C. Bathrooms are dirty and rooms in need of maintenance. Okay sized rooms with decent balconies.

Breakfast

2.9/5
96 reviews

"Affordable, fairly tasty breakfasts."

Food

2.4/5
27 reviews

"Poorly rated food, particularly desserts." Menu is alright but pork dishes are not great.

Vibe

2.0/5
13 reviews

"Vibe is not too good."

Amenities

1.6/5
42 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

WiFi

1.2/5
6 reviews

"Wifi quality could be improved."

Rated 3.5/5 based on reviews from solo travelers.

"Friendly service."

Location

4.1/5
20 reviews

"Great location."

Service

3.8/5
15 reviews

"Friendly service."

Pool

3.0/5
6 reviews

"Ordinary pool."

Value

3.0/5
9 reviews

"Fairly good value for money."

Cleanliness

3.0/5
5 reviews

"Quite clean."

Breakfast

2.8/5
11 reviews

"Breakfast is average."

Room

2.4/5
22 reviews

"Rooms are subpar, but beds are decent. Minibar can be a problem."

Rated 3.0/5 based on reviews from business travelers.

"Fantastic service. Great location."

Location

4.2/5
6 reviews

"Great location."

Service

4.0/5
5 reviews

"Fantastic service."

Value

3.0/5
5 reviews

"Fairly good value for money."

Breakfast

2.8/5
7 reviews

"Breakfast is average."

Cleanliness

2.8/5
5 reviews

"Quite clean."

Comfort

2.5/5
7 reviews

"Comfortable."

Room

2.3/5
11 reviews

"Room needs to be improved."

Rated 3.2/5 based on reviews from all travelers.

"Fair casino hotel. Close to Fallsview Casino. Close to restaurants and bars with nearby parking areas."

Location

4.0/5
50 reviews

"Great location. Pricey, inconvenient parking."

Service

3.8/5
52 reviews

"Reception is decent, with overall friendly and professional service."

Value

3.0/5
42 reviews

"Fairly good value for money. Food and breakfast are well-priced."

Breakfast

2.6/5
20 reviews

"Affordable, fairly tasty breakfasts."

Cleanliness

2.5/5
35 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Comfort

2.5/5
40 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Average-sized rooms with alright beds.

Room

2.3/5
84 reviews

"Room needs to be improved." Untidy bathrooms and bad A/C, minibar and furniture. Rooms and beds are adequate.

Food

2.3/5
44 reviews

"Poorly rated food, particularly desserts." Decent menu, and affordable food.

Amenities

1.4/5
10 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

WiFi

1.3/5
7 reviews

"Wifi quality could be improved."

Rated 3.1/5 based on reviews from families.

"Good location. Good service."

Location

3.9/5
17 reviews

"Great location. Pricey, inconvenient parking."

Service

3.5/5
21 reviews

"Friendly service."

Breakfast

2.9/5
9 reviews

"Breakfast is average."

Value

2.9/5
13 reviews

"Fairly good value for money."

Comfort

2.5/5
14 reviews

"Beds are OK, but rooms generally uncomfortable and noisy."

Cleanliness

2.4/5
15 reviews

"Cleanliness is lacking in rooms and bathrooms."

Food

2.0/5
18 reviews

"Food could be better. Menu is adequate."

Room

1.9/5
39 reviews

"Inadequate cleaning and maintenance, with complaints about furnishing and bathrooms." Rooms are quite clean and beds are standard.

Amenities

1.5/5
5 reviews

"Hotel buildings could use some improvement."

Rated 3.6/5 based on reviews from couples.

"Great location."

Service

4.1/5
8 reviews

"Fantastic service."

Location

4.0/5
15 reviews

"Well-located, although unfortunately the parking isn't easy."

Value

3.0/5
10 reviews

"Fairly good value for money."

Cleanliness

2.9/5
8 reviews

"Room cleanliness is acceptable."

Comfort

2.6/5
14 reviews

"Noisy but acceptably comfortable rooms with okay beds."

Room

2.4/5
24 reviews

"Room needs to be improved. Rooms are quite clean and beds are standard." Guests complained about minibars and bathrooms.

Food

2.4/5
12 reviews

"Food could be better. Menu is adequate."

Rated 3.4/5 based on reviews from all travelers.

"Fair casino hotel. Close to Fallsview Casino. Close to restaurants and bars with nearby parking areas."

Location

4.2/5
412 reviews

"Great location. Pricey, inconvenient parking." Excellent sightseeing, restaurants and bars nearby. Not many options for shopping.

Service

4.0/5
415 reviews

"Friendly and professional housekeepers." Decent management, reception, and restaurant service.

Value

3.1/5
295 reviews

"Fairly good value for money. Fair breakfast prices."

Breakfast

3.0/5
349 reviews

"Affordable, fairly tasty breakfasts."

Cleanliness

2.9/5
341 reviews

"Untidy dining area but rooms are clean enough." Moderately clean hotel facilities. Bathrooms and pool area are inadequately clean. Wellness & sports facilities could use better cleaning.

Room

2.7/5
670 reviews

"Views are okay, and rooms are old but decent-sized." Acceptable beds, balconies, and cleanliness. Poorly rated A/C, minibars, and furniture. Poorly-maintained rooms with bad TV's and kitchenettes. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Comfort

2.5/5
278 reviews

"Mediocre comfort, room sizes and beds." Small bathrooms, noisy rooms, and deficient A/C.

Amenities

1.9/5
177 reviews

"Outdated facilities, not accessible for those with handicaps." Elevator in need of updating. Entrance area is ok.

Food

1.6/5
75 reviews

"Poorly rated dining experience, overall, with particularly disliked pork dishes." Poorly rated desserts and fruits, and problems with dining area cleanliness. Side dishes are all right.

WiFi

1.4/5
36 reviews

"Wifi quality could be improved."

Rated 3.3/5 based on reviews from families.

"Great service. Location is great."

Service

4.2/5
119 reviews

"Service is professional and cheery, especially reception and housekeeping."

Location

4.0/5
130 reviews

"Great location, near nice bars and restaurants." Pricey, inconvenient parking.

Value

3.0/5
89 reviews

"Fairly good value for money. Fair breakfast prices."

Breakfast

3.0/5
133 reviews

"Affordable, fairly tasty breakfasts."

Pool

2.9/5
55 reviews

"Acceptable pools with some cleanliness complaints."

Room

2.5/5
195 reviews

"Guests had problems with room cleanliness and maintenance, and complained about minibars." Acceptable beds, balconies, and cleanliness. Views are okay, and rooms are old but decent-sized. Substandard bathrooms, televisions, and air conditioning. Shower can be a problem.

Cleanliness

2.3/5
111 reviews

"Rooms relatively clean, but bathroom and pool area not clean enough." Moderately clean hotel facilities.

Food

1.9/5
27 reviews

"Poorly rated food, particularly desserts."

Amenities

1.7/5
61 reviews

"Uninspiring buildings and a so-so entrance area." Elevator in need of updating.

WiFi

1.2/5
15 reviews

"Wifi quality could be improved."

Rated 3.5/5 based on reviews from couples.

"Terrific location. Good service."

Location

4.5/5
105 reviews

"Great location, near nice bars and restaurants." Pricey, inconvenient parking.

Service

3.9/5
75 reviews

"Reception is decent, with overall friendly and professional service."

Value

3.4/5
62 reviews

"Fairly good value for money. Fair breakfast prices."

Breakfast

3.0/5
86 reviews

"Affordable, fairly tasty breakfasts."

Room

3.0/5
155 reviews

"Decent beds and views, and clean enough rooms." Guests complain about bathrooms, minibars, and general room maintenance. Okay sized rooms with decent balconies. Substandard bathrooms, televisions, and air conditioning.

Cleanliness

2.9/5
66 reviews

"Rooms are moderately tidy but pool area could use more attention." Moderately clean hotel facilities.

Food

1.9/5
12 reviews

"Food could be better. Pork dishes are not good."

Vibe

1.9/5
10 reviews

"Vibe is not too good."

Amenities

1.6/5
41 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Rated 3.3/5 based on reviews from solo travelers.

"Friendly service."

Location

4.0/5
16 reviews

"Great location."

Service

3.8/5
11 reviews

"Friendly service."

Pool

3.0/5
6 reviews

"Ordinary pool."

Value

3.0/5
6 reviews

"Fairly good value for money."

Breakfast

2.8/5
6 reviews

"Breakfast is average."

Comfort

2.5/5
9 reviews

"Beds are decent and generally comfortable."

Room

2.3/5
19 reviews

"Rooms are subpar, but beds are decent. Minibar can be a problem."

Rated 3.2/5 based on reviews from business travelers.

"Fantastic service. Great location."

Location

4.2/5
6 reviews

"Great location."

Service

4.0/5
5 reviews

"Fantastic service."

Value

3.0/5
5 reviews

"Fairly good value for money."

Breakfast

2.8/5
7 reviews

"Breakfast is average."

Cleanliness

2.8/5
5 reviews

"Quite clean."

Comfort

2.5/5
7 reviews

"Comfortable."

Room

2.3/5
11 reviews

"Room needs to be improved."

Rated 3.4/5 based on reviews from all travelers.

"Fair casino hotel. Close to Fallsview Casino. Close to restaurants and bars with nearby parking areas."

Rated 3.4/5 based on reviews from all travelers.

"Fair casino hotel. Close to Fallsview Casino. Close to restaurants and bars with nearby parking areas."

Location

4.0/5
10 reviews

"Great location."

Service

3.8/5
6 reviews

"Fantastic service."

Value

3.2/5
6 reviews

"Fairly good value for money."

Breakfast

2.7/5
10 reviews

"Breakfast is average."

Room

2.4/5
6 reviews

"Room needs to be improved."