3.9
Good

Summary of 4,606 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 3.9/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Fallsview. Fantastic service. Great location."

Location

4.0/5
956 reviews

"Good location, close to public transport." Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping.

Service

3.6/5
804 reviews

"Friendly and professional housekeepers." Average reception and restaurant service, but management is not great. Booking process is sufficient. Recreation staff is nice. Hotel security can be an issue.

Value

3.0/5
625 reviews

"Fairly good value for money. Food and breakfast are well-priced." Free internet.

Cleanliness

3.0/5
615 reviews

"Untidy dining area but rooms are clean enough." Hotel facilities could use a good clean. Bathrooms and pool area are inadequately clean. Wellness & sports facilities could use better cleaning.

Room

2.9/5
1449 reviews

"Rooms and beds are adequate." Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Rooms are old and poorly-maintained, although views are OK. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Nice balcony.

Comfort

2.6/5
655 reviews

"Mediocre comfort, room sizes and beds." A bit too noisy and some complaints about the size of the bathrooms.

WiFi

2.6/5
56 reviews

"WiFi is good value. Wifi quality could be improved."

Breakfast

2.5/5
928 reviews

"Breakfast affordable but not highly reviewed."

Vibe

2.2/5
179 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Good for traveling with friends. Good casino hotel.

Food

1.9/5
215 reviews

"Dining is not great with untidy dining area and poor menu." Desserts and fruits are so-so, pork dishes are poorly rated. Low rated side dishes and snacks. Affordable food.

Amenities

1.6/5
425 reviews

"Hotel grounds are okay, but the building is old and the entrance area is unimpressive." Elevator in need of updating. Unspectacular architecture.

Rated 3.8/5 based on reviews from families.

"Nice balcony. Wonderful housekeeping."

Location

3.9/5
63 reviews

"Great location, near nice bars and restaurants." Pricey, inconvenient parking.

Service

3.7/5
51 reviews

"Friendly service and great housekeeping, but so-so reception."

Value

3.0/5
36 reviews

"Fairly good value for money. Fair breakfast prices."

Breakfast

2.8/5
55 reviews

"Affordable, fairly tasty breakfasts."

Comfort

2.6/5
37 reviews

"Rooms adequately-sized but noisy with poor A/C."

Room

2.6/5
88 reviews

"Rooms are decently sized and clean enough, but bathrooms are low rated." Poorly maintained rooms with subpar A/C, minibars, and kitchenettes. Average view.

Vibe

2.1/5
14 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive.

Amenities

1.9/5
28 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Food

1.9/5
19 reviews

"Food could be better."

Rated 3.9/5 based on reviews from couples.

"Location is great. Good service."

Location

4.1/5
27 reviews

"Great location. Pricey, inconvenient parking."

Service

3.8/5
21 reviews

"Friendly service, and reception was okay."

Value

3.0/5
22 reviews

"Fairly good value for money."

Room

2.6/5
46 reviews

"Average-sized rooms with alright beds." Rooms are clean but complaints about the bathrooms. Complaints about minibars and kitchenettes.

Comfort

2.5/5
24 reviews

"Rooms adequately-sized and relatively comfortable but too noisy."

Breakfast

2.1/5
33 reviews

"Breakfast can be improved."

Food

1.6/5
10 reviews

"Food could be better."

Vibe

1.6/5
5 reviews

"Vibe is not too good."

Amenities

1.2/5
17 reviews

"Hotel buildings could use some improvement."

Rated 3.9/5 based on reviews from solo travelers.

"Wonderful sightseeing."

Location

4.0/5
5 reviews

"Great location."

Breakfast

2.5/5
5 reviews

"Breakfast is average."

Rated 3.9/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Fallsview. Fantastic service. Great location."

Location

4.0/5
52 reviews

"Great location. Pricey, inconvenient parking."

Service

3.5/5
38 reviews

"Friendly service, and reception was okay."

Comfort

2.9/5
37 reviews

"Rooms adequately-sized but noisy with poor A/C."

Room

2.9/5
63 reviews

"Decent rooms and views." Bathrooms are not up to standard, and rooms are lacking in maintenance, but of average size. Poorly rated A/C, minibars, and furniture.

Value

2.8/5
27 reviews

"Fairly good value for money."

Cleanliness

2.6/5
21 reviews

"Room cleanliness is acceptable."

Breakfast

2.4/5
40 reviews

"Breakfast can be improved."

Food

2.0/5
34 reviews

"Food could be better. Menu is adequate."

Vibe

1.6/5
6 reviews

"Vibe is not too good. Hotel could use some updating."

Amenities

1.4/5
23 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Rated 3.9/5 based on reviews from families.

""

Room

2.5/5
6 reviews

"Room needs to be improved."

Rated 3.8/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Fallsview. Fantastic service. Great location."

Location

4.0/5
796 reviews

"Good location, close to public transport. Pricey, inconvenient parking." Central location with great sightseeing, dining out and shopping. Reasonably accessible by car.

Service

3.7/5
710 reviews

"Friendly and professional housekeepers." Average reception and restaurant service, but management is not great. Booking process is sufficient. Recreation staff is nice. Hotel security can be an issue.

Value

3.1/5
552 reviews

"Fairly good value for money. Food and breakfast are well-priced." Free internet.

Cleanliness

3.0/5
548 reviews

"Untidy dining area but rooms are clean enough." Hotel facilities could use a good clean. Bathrooms and pool area are inadequately clean. Wellness & sports facilities could use better cleaning.

Room

2.8/5
1265 reviews

"Bad furniture, with decent beds and views and acceptable cleanliness." Rooms are small and old with poor minibars and kitchenettes. Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms with subpar TVs. Shower can be a problem.

WiFi

2.8/5
52 reviews

"WiFi is good value. Wifi quality could be improved."

Comfort

2.5/5
560 reviews

"Beds are decent and generally comfortable." Complaints about size and noisiness in rooms and bathrooms.

Breakfast

2.5/5
810 reviews

"Breakfast affordable but not highly reviewed."

Food

1.9/5
159 reviews

"Dining is not great with untidy dining area and poor menu." Desserts and fruits are so-so, pork dishes are poorly rated. Low rated side dishes and snacks. Affordable food.

Amenities

1.6/5
382 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating. Handicap accessible facilities can be a problem. Architecture not so nice.

Rated 3.7/5 based on reviews from families.

"Wonderful housekeeping."

Location

3.9/5
51 reviews

"Great location, near nice bars and restaurants." Pricey, inconvenient parking.

Service

3.5/5
43 reviews

"Friendly service and great housekeeping, but so-so reception."

Value

3.1/5
30 reviews

"Fairly good value for money. Fair breakfast prices."

Cleanliness

3.0/5
34 reviews

"Room cleanliness is acceptable." Hotel facilities could use a good clean.

Breakfast

2.8/5
47 reviews

"Affordable, fairly tasty breakfasts."

Comfort

2.5/5
30 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Room

2.5/5
73 reviews

"Badly maintained rooms with poor minibars and kitchenettes." Decent beds and views, and clean enough rooms. Small rooms with low rated bathrooms.

Vibe

2.2/5
11 reviews

"Vibe is not too good. Entrance area is not particularly attractive."

Amenities

1.9/5
25 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Food

1.8/5
15 reviews

"Food could be better."

Rated 3.8/5 based on reviews from couples.

"Location is great. Good service."

Location

4.1/5
25 reviews

"Great location. Pricey, inconvenient parking."

Service

3.7/5
18 reviews

"Friendly service."

Value

3.0/5
21 reviews

"Fairly good value for money."

Room

2.5/5
39 reviews

"Small, clean rooms with decent beds but poorly rated bathrooms." Complaints about minibars and kitchenettes.

Comfort

2.4/5
20 reviews

"Uncomfortable, small rooms, with decent beds."

Breakfast

2.1/5
27 reviews

"Breakfast can be improved."

Food

1.7/5
9 reviews

"Food could be better."

Amenities

1.3/5
16 reviews

"Hotel buildings could use some improvement."

Rated 3.9/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Fallsview. Fantastic service. Great location."

Room

2.4/5
5 reviews

"Room needs to be improved."

Rated 3.9/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Fallsview. Fantastic service. Great location."

Location

4.2/5
21 reviews

"Great location."

Service

3.8/5
9 reviews

"Friendly service."

Cleanliness

3.0/5
11 reviews

"Room cleanliness is acceptable."

Room

3.0/5
31 reviews

"Fine room size and cleanliness."

Value

3.0/5
9 reviews

"Fairly good value for money."

Breakfast

2.5/5
15 reviews

"Breakfast can be improved."

Vibe

1.8/5
5 reviews

"Vibe is not too good."

Rated 3.9/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Fallsview. Fantastic service. Great location."

Comfort

2.9/5
7 reviews

"Comfortable."

Room

2.8/5
8 reviews

"Room is all right."

Rated 4.2/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Fallsview. Fantastic service. Great location."

Location

3.8/5
6 reviews

"Great location."

Cleanliness

3.2/5
5 reviews

"Quite clean."

Room

2.8/5
6 reviews

"Room is all right."

Amenities

1.9/5
6 reviews

"Amenities are not the best."

Rated 3.7/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Fallsview. Fantastic service. Great location."

Location

4.1/5
12 reviews

"Great location."

Value

3.0/5
6 reviews

"Fairly good value for money."

Cleanliness

2.9/5
5 reviews

"Room cleanliness is acceptable."

Breakfast

2.7/5
10 reviews

"Breakfast is average."

Comfort

2.5/5
6 reviews

"Okay beds but not comfortable overall."

Room

2.3/5
14 reviews

"Room needs to be improved. Rooms are quite clean and beds are standard."

Rated 3.9/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Fallsview. Fantastic service. Great location."

Location

4.0/5
43 reviews

"Great location with excellent sightseeing." Pricey, inconvenient parking.

Service

3.7/5
27 reviews

"Friendly service."

Value

2.9/5
15 reviews

"Fairly good value for money."

Cleanliness

2.8/5
15 reviews

"Room cleanliness is acceptable."

Room

2.7/5
34 reviews

"Rooms and beds are adequate. Bathroom could be optimized."

Breakfast

2.6/5
25 reviews

"Breakfast is average."

Food

1.8/5
6 reviews

"Food could be better."