3.7
Fair

Summary of 3,923 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 3.7/5 based on reviews from all travelers.

Fair casino hotel. Close to Fallsview Casino. Great location.

Location

4.0/5
720 reviews

Good location, close to public transport. Pricey, inconvenient parking. Great for sightseeing, but not shopping. Far from city centre, but close to good restaurants and bars.

Service

3.7/5
650 reviews

Friendly and professional housekeepers. Average reception and restaurant service, but management is not great. Recreation staff is nice. Booking process is sufficient. Great hotel security.

Cleanliness

2.8/5
529 reviews

Untidy dining area but rooms are clean enough. Moderately clean hotel facilities. Bathrooms and pool area are inadequately clean. Wellness & sports facilities could use better cleaning.

Value

2.8/5
429 reviews

Fairly good value for money. Food and breakfast are well-priced.

Breakfast

2.7/5
627 reviews

Affordable, fairly tasty breakfasts.

Room

2.5/5
1049 reviews

Small, poorly maintained rooms with subpar minibars and kitchenettes. Old, adequately clean rooms with fine views and subpar A/C. Guests complain about the furniture, balconies, beds, and TVs. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Food

2.1/5
182 reviews

Dining is not great with untidy dining area and poor menu. Guests disliked the pork dishes, desserts, and fruits. Affordable food. Side dishes are all right.

Comfort

2.1/5
441 reviews

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

Vibe

1.9/5
130 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Good casino hotel. Awesome for families.

Amenities

1.5/5
284 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating.

WiFi

1.0/5
58 reviews

Wifi quality could be improved.

Rated 3.5/5 based on reviews from families.

Affordable food. Professional service.

Location

3.8/5
300 reviews

Great location. Pricey, inconvenient parking. Excellent sightseeing, restaurants and bars nearby.

Service

3.7/5
245 reviews

Friendly and professional housekeepers. Average reception and restaurant service, but management is not great.

Breakfast

2.7/5
270 reviews

Affordable, fairly tasty breakfasts.

Value

2.5/5
167 reviews

Value for money could be better. Food and breakfast are well-priced.

Cleanliness

2.4/5
206 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities. Dirty in the dining and pool areas. Wellness & sports facilities could use better cleaning.

Room

2.0/5
414 reviews

Outdated, rooms with poor cleanliness and maintenance. Too-small rooms with poor beds and no view. Small rooms and poorly cleaned bathrooms. Complaints about minibars and kitchenettes. Substandard furniture with poor A/C, TV's and balconies. Shower can be a problem.

Food

2.0/5
72 reviews

Unpleasant dining experience, with unappetizing desserts/fruits and a poorly cleaned dining area. Decent menu, and affordable food.

Vibe

1.8/5
56 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive.

Comfort

1.6/5
177 reviews

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

Amenities

1.2/5
134 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating.

WiFi

0.8/5
23 reviews

Wifi quality could be improved.

Rated 3.4/5 based on reviews from couples.

Recreation staff is nice.

Location

4.0/5
156 reviews

Great location. Pricey, inconvenient parking. Excellent sightseeing, restaurants and bars nearby.

Service

3.5/5
104 reviews

Great housekeeping with friendly and professional service, but mediocre reception.

Cleanliness

2.9/5
95 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Room

2.7/5
222 reviews

Acceptable beds, balconies, and cleanliness. Small rooms with poor furniture, A/C, and TV's. Rooms are old and poorly-maintained, although views are OK. Small rooms and poorly cleaned bathrooms. Complaints about minibars and kitchenettes.

Value

2.6/5
81 reviews

Fairly good value for money. Fair breakfast prices.

Breakfast

2.5/5
136 reviews

Breakfast affordable but not highly reviewed.

Comfort

2.4/5
107 reviews

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

Food

2.2/5
43 reviews

Poorly rated food, particularly desserts. Menu is alright but pork dishes are not great.

Vibe

1.6/5
17 reviews

Vibe is not too good. Hotel could use some updating.

Amenities

1.5/5
47 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

WiFi

0.8/5
9 reviews

Wifi quality could be improved.

Rated 3.5/5 based on reviews from solo travelers.

Friendly service. Great location.

Location

4.1/5
25 reviews

Great location.

Service

3.5/5
18 reviews

Friendly service.

Pool

3.2/5
6 reviews

Ordinary pool.

Cleanliness

2.9/5
6 reviews

Room cleanliness is acceptable.

Value

2.8/5
7 reviews

Fairly good value for money.

Breakfast

2.6/5
18 reviews

Breakfast is average.

Room

2.4/5
26 reviews

Room needs to be improved. Rooms are quite clean and beds are standard. Minibar can be a problem.

Comfort

2.2/5
11 reviews

Okay beds but not comfortable overall.

Rated 3.1/5 based on reviews from business travelers.

Location is great. Good service.

Location

4.1/5
6 reviews

Great location.

Service

3.9/5
6 reviews

Fantastic service.

Value

3.0/5
5 reviews

Fairly good value for money.

Cleanliness

2.7/5
6 reviews

Room cleanliness is acceptable.

Room

2.4/5
13 reviews

Moderately clean, but low rated rooms and beds.

Breakfast

2.4/5
9 reviews

Breakfast can be improved.

Comfort

2.1/5
6 reviews

Not very comfortable, with poor beds.

Rated 3.3/5 based on reviews from all travelers.

Fair casino hotel. Close to Fallsview Casino. Great location.

Location

3.4/5
81 reviews

Location is ok. Pricey, inconvenient parking.

Service

3.0/5
48 reviews

Reception and service are alright. Service is professional and friendly.

Cleanliness

2.4/5
42 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Value

2.2/5
47 reviews

Value for money could be better. Food and breakfast are well-priced.

Breakfast

2.2/5
30 reviews

Breakfast affordable but not highly reviewed.

Room

1.8/5
113 reviews

Poorly maintained rooms with few views and insufficient A/C. Small, somewhat clean rooms, but bathrooms are less well cleaned. Substandard furniture, beds and balcony. Complaints about minibars and kitchenettes.

Comfort

1.7/5
56 reviews

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

Vibe

1.5/5
10 reviews

Vibe is not too good. Hotel could use some updating.

Amenities

1.2/5
19 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

WiFi

0.8/5
6 reviews

Wifi quality could be improved.

Rated 3.2/5 based on reviews from families.

Fair breakfast prices.

Location

3.4/5
51 reviews

Location is ok. Pricey, inconvenient parking.

Service

3.1/5
29 reviews

Service is average, but very friendly.

Breakfast

2.4/5
17 reviews

Breakfast can be improved.

Value

2.3/5
29 reviews

Value for money could be better. Affordable food.

Food

2.3/5
29 reviews

Food is affordable, but isn't well reviewed. Menu is adequate.

Cleanliness

2.2/5
26 reviews

Cleanliness is lacking in rooms and bathrooms.

Comfort

1.6/5
35 reviews

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

Room

1.5/5
70 reviews

Rooms are poorly-maintained with unclean bathrooms and poor beds. Rooms are small, with poor quality furniture, minibars and A/C.

Vibe

1.4/5
5 reviews

Vibe is not too good.

Amenities

1.2/5
14 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Rated 3.3/5 based on reviews from couples.

Good location.

Location

3.9/5
18 reviews

Great location. Pricey, inconvenient parking.

Service

3.5/5
9 reviews

Service is adequate.

Cleanliness

2.9/5
8 reviews

Room cleanliness is acceptable.

Value

2.6/5
10 reviews

Fairly good value for money.

Breakfast

2.4/5
6 reviews

Breakfast can be improved.

Room

2.3/5
26 reviews

Moderately clean, but low rated rooms and beds. Guests complained about minibars and bathrooms.

Food

2.3/5
12 reviews

Food could be better. Menu is adequate.

Comfort

2.2/5
15 reviews

Uncomfortable, noisy rooms with poor beds.

Rated 3.6/5 based on reviews from all travelers.

Fair casino hotel. Close to Fallsview Casino. Great location.

Location

4.0/5
7 reviews

Great location.

Breakfast

2.7/5
5 reviews

Breakfast is average.

Room

1.8/5
9 reviews

Room needs to be improved.

Rated 3.8/5 based on reviews from all travelers.

Fair casino hotel. Close to Fallsview Casino. Great location.

Location

4.0/5
16 reviews

Great location with excellent sightseeing. Pricey, inconvenient parking.

Service

3.2/5
9 reviews

Reception and service are alright.

Cleanliness

2.8/5
7 reviews

Quite clean.

Breakfast

2.7/5
12 reviews

Breakfast is average.

Value

2.6/5
6 reviews

Fairly good value for money.

Comfort

2.3/5
6 reviews

Not very comfortable, with poor beds.

Room

2.2/5
10 reviews

Guests complain about the rooms and subpar beds.

Rated 3.5/5 based on reviews from couples.

Wonderful sightseeing. Great location.

Location

3.9/5
8 reviews

Great location.

Breakfast

2.6/5
5 reviews

Breakfast is average.

Rated 3.9/5 based on reviews from families.

Great location. Wonderful sightseeing.

Location

4.0/5
8 reviews

Great location.

Breakfast

2.9/5
5 reviews

Breakfast is average.

Rated 3.4/5 based on reviews from all travelers.

Fair casino hotel. Close to Fallsview Casino. Great location.

Location

4.0/5
595 reviews

Good location, close to public transport. Pricey, inconvenient parking. Excellent sightseeing, restaurants and bars nearby. Not many options for shopping.

Service

3.9/5
587 reviews

Friendly and professional housekeepers. Average reception and restaurant service, but management is not great. Recreation staff is nice. Booking process is sufficient. Great hotel security.

Value

3.0/5
367 reviews

Fairly good value for money. Food and breakfast are well-priced.

Cleanliness

2.9/5
472 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities. Dirty in the dining and pool areas. Wellness & sports facilities could use better cleaning.

Breakfast

2.8/5
567 reviews

Affordable, fairly tasty breakfasts.

Room

2.6/5
900 reviews

Acceptable beds, balconies, and cleanliness. Small rooms and bathrooms, with poor quality minibars. Rooms are old and poorly-maintained, although views are OK. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

Comfort

2.2/5
367 reviews

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

Food

1.9/5
121 reviews

Dining is not great with untidy dining area and poor menu. Guests disliked the pork dishes, desserts, and fruits. Affordable food. Side dishes are all right.

Amenities

1.6/5
261 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating.

WiFi

0.9/5
49 reviews

Wifi quality could be improved.

Rated 3.4/5 based on reviews from families.

Affordable food.

Service

3.9/5
210 reviews

Friendly and professional housekeepers. Average reception and restaurant service, but management is not great.

Location

3.9/5
227 reviews

Great location. Pricey, inconvenient parking. Excellent sightseeing, restaurants and bars nearby.

Breakfast

2.9/5
239 reviews

Affordable, fairly tasty breakfasts.

Value

2.8/5
132 reviews

Fairly good value for money. Fair breakfast prices.

Cleanliness

2.6/5
173 reviews

Rooms relatively clean, but bathroom and pool area not clean enough. Moderately clean hotel facilities. Wellness & sports facilities could use better cleaning.

Room

2.2/5
326 reviews

Small, inadequately maintained rooms with poor beds and views. Outdated rooms with poor kitchenettes, minibars and A/C. Room cleanliness is acceptable. Small rooms and poorly cleaned bathrooms. Poorly furnished with bad TV's and balconies. Shower can be a problem.

Vibe

1.9/5
45 reviews

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive.

Comfort

1.9/5
134 reviews

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

Food

1.8/5
39 reviews

Poorly rated food, particularly desserts.

Amenities

1.4/5
116 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating.

WiFi

0.8/5
21 reviews

Wifi quality could be improved.

Rated 3.4/5 based on reviews from couples.

Recreation staff is nice.

Location

4.1/5
124 reviews

Great location. Pricey, inconvenient parking. Excellent sightseeing, restaurants and bars nearby.

Service

3.8/5
90 reviews

Great housekeeping with friendly and professional service, but mediocre reception.

Cleanliness

2.9/5
81 reviews

Room cleanliness is acceptable. Hotel facilities could use a good clean.

Value

2.9/5
66 reviews

Fairly good value for money. Fair breakfast prices.

Room

2.7/5
186 reviews

Acceptable beds, balconies, and cleanliness. Small rooms and bathrooms, with poor quality minibars. Rooms are old and poorly-maintained, although views are OK. Substandard furniture, A/C, TV's and kitchenettes.

Breakfast

2.5/5
120 reviews

Affordable, fairly tasty breakfasts.

Comfort

2.2/5
87 reviews

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

Food

2.1/5
29 reviews

Food could be better. Pork dishes are not good.

Vibe

1.6/5
15 reviews

Vibe is not too good. Hotel could use some updating.

Amenities

1.5/5
46 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Rated 3.5/5 based on reviews from solo travelers.

Friendly service. Great location.

Location

4.0/5
23 reviews

Great location.

Service

3.5/5
18 reviews

Friendly service.

Pool

3.2/5
6 reviews

Ordinary pool.

Cleanliness

2.8/5
5 reviews

Quite clean.

Value

2.8/5
6 reviews

Fairly good value for money.

Breakfast

2.7/5
17 reviews

Breakfast is average.

Room

2.3/5
25 reviews

Rooms are subpar, but beds are decent. Minibar can be a problem.

Comfort

2.2/5
11 reviews

Okay beds but not comfortable overall.

Rated 3.2/5 based on reviews from business travelers.

Location is great. Good service.

Location

4.0/5
5 reviews

Great location.

Service

3.9/5
6 reviews

Fantastic service.

Value

3.0/5
5 reviews

Fairly good value for money.

Cleanliness

2.7/5
6 reviews

Room cleanliness is acceptable.

Room

2.4/5
13 reviews

Moderately clean, but low rated rooms and beds.

Breakfast

2.4/5
9 reviews

Breakfast can be improved.

Comfort

2.1/5
6 reviews

Not very comfortable, with poor beds.