"An excellent experience with our reservation"
You may recall that we had to cancel our reservation due to the Covid-19 virus. We were not allowed to travel to Italy. I can, however, rate the way the hotel staff handled our reservations and cancellation as superior. Our booking was perfect, and the staff answered our questions promptly. Wewill be traveling to Italy next year and will stay with the Hotel Napoleon for our days in Rome. I highly recommend this Hotel and will ensure that my travel agent knows of it.