Score distribution

666
269
41
7
3

Types of travelers

4/5

"Very attentive & helpful staff"

The people at Hotel Napoleon were extremely friendly and helpful. They provided restaurant suggestions, directions and had a ”to go” breakfast box prepared for us. They were do kind with every request!

5/5

"Parfait"

Tout était parfait. Un petit conseil cependant... Du savon liquide dans la salle de bain manque un peu... Je mettai systématiquement un petit savon pour les mains sur le lavabo, celui ci était jeté tous les jours lors du nettoyage... Cela doit coûter une fortune en savon à l'hôtel...

3/5

"Old old hotel but centrally located"

The hotel is pretty old and it’s showing it’s age. I think it’s been in service for over 70 years. It is a family run business, which is nice, but the rooms, hallways, staircase, elevator etc needs to be updated. What was disappointing was the room was pretty small for the price you pay (even in shoulder season). What was great was the bathroom - super clean despite the age of the hotel. Also, the staff, namely Adolfo (the Secretary whom i asked questions and he answered them patiently) and Roberto (the concierge) were both really nice and helpful. However, perhaps overall the staff could add in some warmth and personality, instead of being so formal and firm.

5/5

"Friendly hotel, centrally located"

Staff were very friendly, nothing was too much trouble. Breakfast was plentiful with lots of choice. We didnt personally eat dinner in the hotel but heard from other guests that it was good. The only negative thing is that the decor is looking very tired in places.

5/5

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