Score distribution

79
70
27
6
4
2/5
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Overall we like very much the Valamar hote chain. During our stay we had quite some troube: 1. the aplartment we booked was very dark. We went to the reception to ask for blanket for our little daughter as we were travelling with kids and all they could give us was 2 sheets, saying that is all they got. We managed to change to a room in the hotel with the help of the staff right the next day which is great. 2. In the hotel room we experienced unfortunately safety issues - the balcony fence was broken so any of our kids could have easily fallen from the 10th floor should my husband not have noticed in time. The shower “door” broke and fell on my husband and my 6 months old kid while he was showering him. We reported both issues and the fence was repaired quickly.

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Dear guest, Thank you for choosing Valamar Diamant Hotel & Residence and for sharing your experience. We are sorry to read that you were not satisfied with our service. We are sorry for everything wh…

Dear guest, Thank you for choosing Valamar Diamant Hotel & Residence and for sharing your experience. We are sorry to read that you were not satisfied with our service. We are sorry for everything what happen to you and your family, but I'm sure we reacted in time to fix all this and give you an unforgettable experience of staying with us at Valamar Diamant Hotel. We always strive to provide the best possible guest service and we will discuss and use your comments to improve. I'm always at your service, Best regards, Eduard Folo

3/5
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Supruga ,kćerka, zet, 2-godišnji unuk i ja smo boravili u apartmanu G-4. Užasno iskustvo u borbi sa mnogobrojnim žoharima u kuhinji je naprosto neopisivo. Budući da smo već dugi niz godina gosti u hotelu Diamant sa dobrim iskustvima, nismo ove traume sa žoharima dijeliti sa medijima i društvenim mrežama. U apartmanima nebismo htjeli više nikad boraviti dok se ne obavi temeljita rekonstrukcija...

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Poštovani gosp. B., Zahvalujemo se vam za vrijeme što ste odvojili za povratne informacije o Valamar Diamant Residence-u. Mi koristimo ovu informaciju da poboljšamo vaš boravak u našim apartmanima. T…

Poštovani gosp. B., Zahvalujemo se vam za vrijeme što ste odvojili za povratne informacije o Valamar Diamant Residence-u. Mi koristimo ovu informaciju da poboljšamo vaš boravak u našim apartmanima. Trudimo se pružiti iznimno iskustvo našim gostima ali u ovom slučaju nismo to uspjeli. Bili bi veoma sretni kada bi nam dozvolili da povratimo vaše povjerenje u Valamar. Srdačan pozdrav, Eduard Folo, Direktor hotela

3/5

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Dear Agnethe Rosell H., Thank you for booking Valamar Diamant Residence and for taking the time to rate us. Warm regards, Eduard Folo, General manager

Dear Agnethe Rosell H., Thank you for booking Valamar Diamant Residence and for taking the time to rate us. Warm regards, Eduard Folo, General manager

5/5
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Super für Familien mit Kindern. Aber auch als Paar zu empfehlen. Apartment mit den Vorzügen des Hotels.

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Sehr geehrte Frau Rosemarie, Vielen Dank, dass Sie sich Zeit für diese nette Bewertung genommen haben. Es freut uns, dass Sie eine wunderbare Zeit bei uns hatten und dass unser Valamar Diamant Resi…

Sehr geehrte Frau Rosemarie, Vielen Dank, dass Sie sich Zeit für diese nette Bewertung genommen haben. Es freut uns, dass Sie eine wunderbare Zeit bei uns hatten und dass unser Valamar Diamant Residence Ihnen so gefallen hat. Wir hoffen, Sie im unsere Valamar Diamant Residence wieder begrüßen zu dürfen. Herzliche Grüße, Eduard Folo, Hotel manager

5/5
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Struttura e location al top, cortesia, pulizia e tranquillità, nessuna nota negativa. Per chi piace il cicloturismo posto perfetto con la vicina Parenzana (tracciato vecchia ferrovia) ed escursioni lungo la bellissima costa. Consigliato no... consigliatissimo!

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Gentile Franco, Grazie per aver soggiornato al Valamar Diamant Residence e di aver condiviso la sua esperienza con noi. È un piacere sapere che i nostri ospiti sono soddisfatti e che portano a casa b…

Gentile Franco, Grazie per aver soggiornato al Valamar Diamant Residence e di aver condiviso la sua esperienza con noi. È un piacere sapere che i nostri ospiti sono soddisfatti e che portano a casa bei ricordi. Nell’attesa di darle nuovamente il benvenuto al Valamar Diamant Residence. Cordiali saluti, Eduard Folo, Direttore dell'hotel