Score distribution

74
69
25
5
4
5/5
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We had a great holiday but i did think the apartment was expensive for the time of year and i wasnt happy we were charged for a late check out as we stayed with you in sept 2015 it was our second time to stay in the diamant. Thank you

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Dear Brenda w., Thank you for booking Valamar Diamant Residence and for be our permanent guests. We are happy to hear you enjoyed your stay and I´m sorry for the late check-out, but if is possible o…

Dear Brenda w., Thank you for booking Valamar Diamant Residence and for be our permanent guests. We are happy to hear you enjoyed your stay and I´m sorry for the late check-out, but if is possible on guests request, until 6.p.m we charge it like "late ch-out". We hope to see you again at Valamar Diamant Hotel & Residence. Warm regards, Eduard Folo, general manager

2/5
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Dear Lukas, Thank you for choosing Valamar Diamant Residence and for sharing your experience. We are sorry to read that you were not satisfied with our service. We always strive to provide the best…

Dear Lukas, Thank you for choosing Valamar Diamant Residence and for sharing your experience. We are sorry to read that you were not satisfied with our service. We always strive to provide the best possible guest service and we will discuss and use your comments to improve. Warm regards, Eduard Folo, general manager

4/5

Fenster in Appartement (Schlafzimmer) gehört schon länger bei allen bisher bewohnten Appartements ausgetauscht. Man hat Angst beim ÖFFNEN!!!!! Auch die Holzschlagläden sind zu justieren (Gehänge und Sperre ölen). Die Schlafzimmerbetten sind sehr schmal und für ältere Personen zu tief gelegt. Einzelbetten sind überhaupt zu bevorzugen. Boxspringbetten sind anzustreben. Für Hotel- und Appartementgäste sollten Liegen und Schirme auch am Strand generell kostenfrei sein und zumindest Stunden- oder auch Halbtagstarife möglich sein. Vielleicht überlegen Sie das System wie bei den Badetüchern (Buchung über die Hotelkarte)

5/5

Sva usluga u hotelu je odlična. Ljubazni, komunikativni, voljni pomoći i nasmijani djelatnici.

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Poštovana Ana, Hvala na Vašoj lijepoj ocjeni našeg Valamar Diamant Hotel & Residence. Lijep pozdrav, Eduard Folo

Poštovana Ana, Hvala na Vašoj lijepoj ocjeni našeg Valamar Diamant Hotel & Residence. Lijep pozdrav, Eduard Folo

4/5
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Dear Horst B., Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Valamar Diamant Residence so much. We hope t…

Dear Horst B., Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Valamar Diamant Residence so much. We hope to welcome you again. Warm regards, Eduard Folo, general manager