4.3
Very Good

Summary of 3,094 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.3/5 based on reviews from all travelers.

"Very good business hotel. Close to Smokey Mountains. Great pool. Great location."

Pool

4.0/5
335 reviews

"Great but poorly cleaned pool."

Service

4.0/5
658 reviews

"Service and bar service are friendly." Reception and management are fine. Service should be more professional. Room service is perfect. Booking process is sufficient.

Location

4.0/5
392 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Not great access by car, with poorly rated parking. Parking should be cheaper.

Room

3.8/5
1128 reviews

"Great rooms, with comfortable beds and lovely views." Fine room size and cleanliness. Small rooms and poorly cleaned bathrooms. Subpar balconies, A/C, and furniture in outdated rooms. Badly maintained rooms with poor minibars and kitchenettes. Shower can be a problem.

Comfort

3.4/5
389 reviews

"Room size and comfort are OK, but beds are great." Small bathrooms, noisy rooms, and deficient A/C.

Amenities

3.1/5
293 reviews

"Decent building with okay entrance area, if somewhat outdated facilities." Elevator in need of updating. Nice grounds with great facilities for kids. Unspectacular architecture. Good meeting & event facilities. Adequate terrace.

Vibe

3.1/5
197 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Entrance area is ok. Stylish hotel. Luxurious Hotel. Good for business people. Awesome for families.

Breakfast

3.1/5
160 reviews

"Decent and moderately priced breakfast."

Cleanliness

2.7/5
336 reviews

"Acceptably clean rooms and dining area." Moderately clean hotel facilities. Bathrooms and pool area are inadequately clean.

Value

2.5/5
195 reviews

"Fairly good value for money. Acceptable breakfast prices." Food is a bit overpriced.

WiFi

0.0/5
33 reviews

"Wifi quality could be improved."

Rated 4.2/5 based on reviews from families.

"Wonderful sightseeing. Near city centre."

Pool

4.2/5
63 reviews

"Great pool."

Service

4.0/5
85 reviews

"Welcoming service and reception and housekeeping are alright." Room service is average.

Location

4.0/5
55 reviews

"Awesome location near city centre, but inconvenient parking."

Room

3.5/5
146 reviews

"Great rooms, with comfortable beds and lovely views." Rooms are outdated, untidy, badly-maintained with substandard furniture. Small rooms and poorly cleaned bathrooms. Poorly reviewed kitchenettes and balconies. Average sized rooms. Shower can be a problem.

Breakfast

3.2/5
18 reviews

"Decent and moderately priced breakfast."

Amenities

2.9/5
44 reviews

"Okay buildings and entrance area." Hotel grounds are pleasant, but facilities are outdated.

Vibe

2.7/5
28 reviews

"Decent vibe. Hotel could use some updating. Entrance area is ok."

Value

2.5/5
29 reviews

"Fairly good value for money. Food is a bit overpriced." Acceptable breakfast prices.

Cleanliness

2.4/5
43 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Rated 4.3/5 based on reviews from couples.

"Friendly atmosphere. Great desserts & fruits."

Location

4.0/5
42 reviews

"Well-located, although unfortunately the parking isn't easy."

Room

4.0/5
90 reviews

"Great rooms, with comfortable beds and lovely views." Fine room size and cleanliness. Subpar furniture and balconies.

Service

4.0/5
52 reviews

"Friendly service, and reception was okay."

Amenities

3.1/5
20 reviews

"Average hotel building. Elevator in need of updating."

Breakfast

2.9/5
12 reviews

"Breakfast is average."

Vibe

2.9/5
15 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating."

Cleanliness

2.9/5
28 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Rated 4.2/5 based on reviews from all travelers.

"Very good business hotel. Close to Smokey Mountains. Great pool. Great location."

Pool

4.0/5
335 reviews

"Great but poorly cleaned pool."

Service

4.0/5
651 reviews

"Service and bar service are friendly." Management and reception are decent and somewhat professional. Room service is perfect. Booking process is sufficient.

Location

4.0/5
384 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Not great access by car, with poorly rated parking. Parking should be cheaper.

Room

3.8/5
1116 reviews

"Great rooms, with comfortable beds and lovely views." Fine room size and cleanliness. Small rooms and poorly cleaned bathrooms. Subpar balconies, A/C, and furniture in outdated rooms. Badly maintained rooms with poor minibars and kitchenettes. Shower can be a problem.

Breakfast

3.1/5
155 reviews

"Decent and moderately priced breakfast."

Amenities

3.1/5
292 reviews

"Decent building with okay entrance area, if somewhat outdated facilities." Elevator in need of updating. Nice grounds with great facilities for kids. Unspectacular architecture. Good meeting & event facilities. Adequate terrace.

Cleanliness

2.7/5
335 reviews

"Acceptably clean rooms and dining area." Moderately clean hotel facilities. Bathrooms and pool area are inadequately clean.

Value

2.5/5
191 reviews

"Fairly good value for money. Acceptable breakfast prices." Food is a bit overpriced.

WiFi

0.0/5
33 reviews

"Wifi quality could be improved."

Rated 4.2/5 based on reviews from families.

"Wonderful sightseeing. Near city centre."

Pool

4.2/5
63 reviews

"Great pool."

Service

4.0/5
84 reviews

"Welcoming service and reception and housekeeping are alright." Room service is average.

Location

4.0/5
53 reviews

"Awesome location near city centre, but inconvenient parking."

Room

3.5/5
146 reviews

"Great rooms, with comfortable beds and lovely views." Rooms are outdated, untidy, badly-maintained with substandard furniture. Small rooms and poorly cleaned bathrooms. Poorly reviewed kitchenettes and balconies. Average sized rooms. Shower can be a problem.

Breakfast

3.2/5
18 reviews

"Decent and moderately priced breakfast."

Amenities

2.9/5
44 reviews

"Okay buildings and entrance area." Hotel grounds are pleasant, but facilities are outdated.

Vibe

2.7/5
28 reviews

"Decent vibe. Hotel could use some updating. Entrance area is ok."

Value

2.5/5
29 reviews

"Fairly good value for money. Food is a bit overpriced." Acceptable breakfast prices.

Cleanliness

2.4/5
43 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Rated 4.2/5 based on reviews from couples.

"Friendly atmosphere. Great desserts & fruits."

Service

4.0/5
51 reviews

"Friendly service, and reception was okay."

Room

4.0/5
88 reviews

"Great rooms, with comfortable beds and lovely views." Fine room size and cleanliness. Subpar furniture and balconies.

Location

4.0/5
40 reviews

"Well-located, although unfortunately the parking isn't easy."

Amenities

3.1/5
20 reviews

"Average hotel building. Elevator in need of updating."

Breakfast

2.9/5
12 reviews

"Breakfast is average."

Vibe

2.9/5
14 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating."

Cleanliness

2.9/5
28 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Rated 4.2/5 based on reviews from all travelers.

"Very good business hotel. Close to Smokey Mountains. Great pool. Great location."

Room

3.7/5
5 reviews

"Lovely rooms with pleasant views."