3.8
Good

Summary of 8,353 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.8/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Central London. Located near shopping areas and has easy access to public transportation."

Location

4.7/5
1928 reviews

"Great location, near nice bars and restaurants." Close to public transport and the train. Decent, but pricey, parking. Good accessibility by car.

WiFi

3.8/5
80 reviews

"Good internet service. Wifi quality could be improved."

Service

3.7/5
1840 reviews

"Management seems lacking, with badly rated housekeeping, but friendly service." Reception is OK with acceptable service professionalism, although restaurant service is lacking. Great concierge service. Booking process should be better organized. Room service is average. Bar service is acceptable. Hotel security is ok.

Breakfast

3.1/5
839 reviews

"Decent and moderately priced breakfast."

Room

2.6/5
2317 reviews

"Great views, with average beds, relatively well-sized and tidy enough." Inadequate minibars in older, poorly-maintained rooms. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

Vibe

1.8/5
682 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Pleasant entrance area. Hotel could be more stylish. Hotel is relatively luxurious. Good for traveling with friends. Good for business people. Luxury hotel.

Amenities

1.8/5
763 reviews

"Facilities in need of refurbishment. Elevator in need of updating." Great hotel grounds with a beautiful entrance area. Architecture not so nice. Adequate meeting & event facilities. Handicap accessible facilities are all right.

Wellness

1.2/5
18 reviews

"Poorly reviewed fitness area."

Rated 3.8/5 based on reviews from couples.

"Great view."

Location

4.5/5
141 reviews

"Great location near shopping and public transport. Average parking."

Service

3.5/5
115 reviews

"Friendly, more-or-less professional service, and so-so reception."

Breakfast

3.1/5
75 reviews

"Decent and moderately priced breakfast."

Room

2.5/5
172 reviews

"Poorly-maintained rooms with inadequate A/C and bad minibars." Outdated room with substandard furniture, beds and TV. Rooms amply-sized and moderately tidy with excellent views. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Amenities

1.9/5
44 reviews

"Facilities in need of refurbishment. Elevator in need of updating." Architecture not so nice.

Vibe

1.3/5
53 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish.

Rated 3.7/5 based on reviews from families.

"Terrific location."

Location

4.8/5
121 reviews

"Great location, reasonable parking, and good sightseeing." Close to public transport and the train.

Service

3.5/5
112 reviews

"Friendly but only somewhat professional service with okay reception and poor housekeeping." Great concierge service.

Breakfast

2.8/5
59 reviews

"Decent and moderately priced breakfast."

Room

1.9/5
135 reviews

"Out-of-date, poorly maintained rooms with bad bathrooms and beds." Small rooms with poor furniture, A/C, and TV's. Room cleanliness is acceptable. Shower can be a problem.

Comfort

1.8/5
69 reviews

"Uncomfortable, cramped rooms, with poor beds." Deficient A/C and too noisy rooms.

Amenities

1.4/5
58 reviews

"Outdated facilities with a decent entrance area." Elevator in need of updating.

Vibe

1.2/5
50 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is ok.

Rated 3.5/5 based on reviews from solo travelers.

"Good internet service. Pleasant entrance area."

Location

4.5/5
39 reviews

"Good location, close to public transport."

Service

3.7/5
36 reviews

"Average reception, but good overall service."

Value

3.0/5
14 reviews

"Fairly good value for money."

Breakfast

3.0/5
18 reviews

"Breakfast is average."

Room

2.1/5
63 reviews

"Poorly-maintained rooms with poor furniture, A/C, and minibars." Rooms are old and bathrooms are poorly rated, but beds and room cleanliness are okay.

Amenities

1.6/5
24 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Vibe

1.5/5
19 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.7/5 based on reviews from business travelers.

"Good accessibility by car. Great concierge service."

Location

4.8/5
35 reviews

"Good location, close to public transport."

Service

3.6/5
35 reviews

"Friendly service, and reception was okay."

Breakfast

2.9/5
14 reviews

"Breakfast is average."

Food

2.5/5
11 reviews

"Food is all right."

Room

2.3/5
42 reviews

"Rooms are relatively clean, but badly-maintained and outdated, with poor bathrooms."

Amenities

1.6/5
15 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Vibe

1.4/5
10 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.8/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Central London. Located near shopping areas and has easy access to public transportation."

Location

4.5/5
40 reviews

"Good location, close to public transport."

Service

4.0/5
41 reviews

"Adequately professional and very friendly service with good reception."

Breakfast

3.5/5
28 reviews

"Breakfast is average."

Room

2.7/5
52 reviews

"Rooms and beds are adequate." Outdated, insufficiently maintained rooms with poorly rated bathrooms.

Comfort

2.6/5
39 reviews

"Rooms adequately-sized and relatively comfortable but too noisy."

Amenities

1.6/5
12 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Vibe

1.4/5
15 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.6/5 based on reviews from couples.

"Fantastic service. Great location."

Location

4.5/5
6 reviews

"Great location."

Comfort

2.7/5
6 reviews

"Somewhat comfortable and acceptably sized rooms."

Room

2.5/5
8 reviews

"Poor rooms but moderately-sized."

Rated 3.7/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Central London. Located near shopping areas and has easy access to public transportation."

Location

4.7/5
1472 reviews

"Great location, near nice bars and restaurants." Close to public transport and the train. Decent, but pricey, parking. Good accessibility by car.

WiFi

3.7/5
59 reviews

"Fast and cheap WiFi. Wifi quality could be improved."

Service

3.6/5
1456 reviews

"Lacking housekeeping and poor restaurant service, but friendly service overall." Service efficiency and reception are OK, but management are lacking. Great concierge service. Booking process should be better organized. Room service could have been improved. Bar service is acceptable. Hotel security is ok.

Breakfast

3.0/5
605 reviews

"Decent and moderately priced breakfast."

Room

2.5/5
1818 reviews

"Rooms and beds are adequate." Badly maintained rooms with subpar minibars and TVs. Small rooms and poorly cleaned bathrooms. Old rooms with poor furniture and A/C, but wonderful views. Shower can be a problem.

Vibe

1.9/5
506 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish. Pleasant entrance area. Hotel is relatively luxurious.

Amenities

1.8/5
635 reviews

"Outdated facilities, not accessible for those with handicaps." Elevator in need of updating. Great hotel grounds with a beautiful entrance area. Architecture not so nice. Adequate meeting & event facilities.

Wellness

1.1/5
16 reviews

"Poorly reviewed fitness area."

Rated 3.7/5 based on reviews from couples.

"Great view. Clean hotel facilities."

Location

4.5/5
111 reviews

"Great location near shopping and public transport. Average parking."

Service

3.4/5
92 reviews

"Friendly, more-or-less professional service, and so-so reception."

Breakfast

3.1/5
60 reviews

"Breakfast is average."

Room

2.4/5
133 reviews

"Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms." The beds, A/C, TV, and minibar are all disappointing. Fine room size and cleanliness. Shower can be a problem.

Comfort

2.1/5
69 reviews

"Poor beds, with complaints about A/C and noise. Average sized rooms."

Amenities

1.8/5
35 reviews

"Facilities in need of refurbishment. Elevator in need of updating." Architecture not so nice.

Vibe

1.3/5
41 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish.

Rated 3.6/5 based on reviews from families.

"Terrific location."

Location

4.8/5
92 reviews

"Great location with good parking availability." Close to public transport and the train.

Service

3.2/5
79 reviews

"Friendly but only somewhat professional service with okay reception and poor housekeeping." Great concierge service.

Breakfast

2.9/5
39 reviews

"Decent and moderately priced breakfast."

Value

2.7/5
26 reviews

"Fairly good value for money. Acceptable breakfast prices."

Comfort

1.8/5
49 reviews

"Small, noisy, uncomfortable rooms with poor A/C. Average beds."

Room

1.8/5
95 reviews

"Small, outdated rooms in need of better maintenance." Disappointing TV's, furnishings, air conditioning and bathrooms. Rooms are quite clean and beds are standard. Shower can be a problem.

Amenities

1.6/5
47 reviews

"Outdated facilities with a decent entrance area." Elevator in need of updating.

Vibe

1.4/5
30 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is ok.

Rated 3.5/5 based on reviews from solo travelers.

"Good internet service. Pleasant entrance area."

Location

4.5/5
29 reviews

"Good location, close to public transport."

Service

3.6/5
30 reviews

"Average reception, but good overall service."

Value

3.0/5
14 reviews

"Fairly good value for money."

Breakfast

3.0/5
13 reviews

"Breakfast is average."

Comfort

2.1/5
31 reviews

"Adequate beds but noisy rooms lacking in comfort, inadequately air-conditioned."

Room

2.0/5
53 reviews

"Poorly-maintained rooms with poor furniture, A/C, and minibars." Rooms are old and bathrooms are poorly rated, but beds and room cleanliness are okay.

Amenities

1.6/5
20 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Vibe

1.4/5
15 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.5/5 based on reviews from business travelers.

"Great concierge service. Friendly service."

Location

4.7/5
28 reviews

"Good location, close to public transport."

Service

3.6/5
31 reviews

"Friendly service, and reception was okay."

Breakfast

2.7/5
10 reviews

"Breakfast is average."

Room

2.2/5
34 reviews

"Outdated, insufficiently maintained rooms with poorly rated bathrooms." Fine room size and cleanliness.

Amenities

1.5/5
13 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Vibe

1.4/5
8 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.6/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Central London. Located near shopping areas and has easy access to public transportation."

Location

4.8/5
29 reviews

"Great location."

Service

3.8/5
19 reviews

"Friendly service."

Breakfast

2.9/5
13 reviews

"Breakfast is average."

Room

2.8/5
31 reviews

"Rooms are quite clean and beds are standard." Older, poorly maintained rooms, suboptimal bathrooms and A/C.

Amenities

1.9/5
7 reviews

"Hotel buildings could use some improvement."

Vibe

1.2/5
11 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 4.1/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Central London. Located near shopping areas and has easy access to public transportation."

Location

4.8/5
11 reviews

"Good location, close to public transport."

Service

3.8/5
12 reviews

"Fantastic service."

Breakfast

3.4/5
8 reviews

"Breakfast is average."

Room

2.5/5
15 reviews

"Average rooms with standard beds."

Comfort

2.5/5
10 reviews

"Okay beds but not comfortable overall."

Rated 3.8/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Central London. Located near shopping areas and has easy access to public transportation."

Location

4.6/5
28 reviews

"Good location, close to public transport."

Service

3.9/5
28 reviews

"Friendly service."

Breakfast

3.3/5
25 reviews

"Breakfast is average."

Comfort

2.6/5
24 reviews

"Rooms adequately-sized and relatively comfortable but too noisy."

Room

2.5/5
38 reviews

"Room size is average, as are the beds, though old looking."

Amenities

1.8/5
7 reviews

"Amenities are not the best."

Vibe

1.6/5
8 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.4/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Central London. Located near shopping areas and has easy access to public transportation."

Location

4.8/5
66 reviews

"Great location near shopping and public transport."

Service

3.9/5
58 reviews

"Friendly service, and reception was okay."

Breakfast

3.0/5
33 reviews

"Breakfast is average."

Cleanliness

3.0/5
36 reviews

"Room cleanliness is acceptable."

Room

2.3/5
84 reviews

"Okay beds and poor furnishing in decently clean, poorly-maintained rooms." Old, small rooms with poor quality bathrooms and A/C.

Amenities

1.9/5
19 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Vibe

1.6/5
28 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating.

Rated 3.7/5 based on reviews from families.

"Friendly service."

Location

4.8/5
9 reviews

"Great location."

Service

3.9/5
6 reviews

"Friendly service."

Breakfast

3.0/5
5 reviews

"Breakfast is average."

Cleanliness

2.9/5
6 reviews

"Room cleanliness is acceptable."

Room

2.2/5
10 reviews

"Clean enough, but low rated, rooms."

Rated 3.4/5 based on reviews from couples.

"Terrific location. Good service."

Location

4.8/5
7 reviews

"Great location."

Service

3.6/5
7 reviews

"Friendly service."

Comfort

2.5/5
5 reviews

"Comfortable."

Room

2.0/5
9 reviews

"Room needs to be improved."

Rated 3.9/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Central London. Located near shopping areas and has easy access to public transportation."

Location

4.8/5
68 reviews

"Good location, close to public transport."

Service

4.0/5
57 reviews

"Friendly but only somewhat professional service with okay reception and poor housekeeping."

Breakfast

3.5/5
29 reviews

"Tasty breakfast."

Room

2.5/5
60 reviews

"Out-of-date, poorly maintained rooms with bad bathrooms and beds." Fine room size and cleanliness.

Amenities

1.6/5
12 reviews

"Hotel buildings could use some improvement."

Vibe

1.2/5
25 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.8/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Central London. Located near shopping areas and has easy access to public transportation."

Location

4.7/5
10 reviews

"Great location."

Service

3.8/5
10 reviews

"Friendly service."

Breakfast

3.1/5
8 reviews

"Breakfast is average."

Room

2.5/5
9 reviews

"Room is all right."

Rated 3.7/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Central London. Located near shopping areas and has easy access to public transportation."

Location

4.7/5
13 reviews

"Great location."

Service

3.9/5
11 reviews

"Fantastic service."

Comfort

2.2/5
14 reviews

"Room sizes are okay, but below average comfort and beds."

Room

2.2/5
17 reviews

"Okay sized but subpar rooms with poor beds."

Rated 3.8/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Central London. Located near shopping areas and has easy access to public transportation."

Location

4.7/5
26 reviews

"Good location, close to public transport."

Service

3.8/5
21 reviews

"Fantastic service."

Breakfast

3.2/5
21 reviews

"Breakfast is average."

Cleanliness

2.8/5
10 reviews

"Room cleanliness is acceptable."

Comfort

2.5/5
26 reviews

"Okay beds but not comfortable overall."

Room

2.2/5
36 reviews

"Room needs to be improved." Complaints about bathrooms and furnishing, but okay beds and decently clean.

Amenities

1.8/5
14 reviews

"Uninspiring buildings and a so-so entrance area."

Vibe

1.6/5
12 reviews

"Vibe is not too good. Entrance area is ok."

Rated 3.9/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Central London. Located near shopping areas and has easy access to public transportation."

Location

4.7/5
19 reviews

"Good location, close to public transport. Good accessibility by car."

Service

3.4/5
16 reviews

"Service is average, but very friendly."

Breakfast

3.2/5
11 reviews

"Breakfast is average."

Room

2.1/5
20 reviews

"Room needs to be improved. Average-sized rooms with alright beds."

Amenities

1.8/5
7 reviews

"Hotel buildings could use some improvement."

Vibe

1.6/5
10 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.9/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Central London. Located near shopping areas and has easy access to public transportation."

Location

4.8/5
47 reviews

"Great location near lots of shopping. Train station is close."

Service

3.7/5
32 reviews

"Friendly service, but housekeeping was less impressive."

Breakfast

3.2/5
12 reviews

"Breakfast is average."

Room

2.9/5
44 reviews

"Rooms acceptably clean, but needing maintenance, with poor bathrooms."

Amenities

1.7/5
21 reviews

"Facilities in need of refurbishment. Elevator in need of updating."

Vibe

1.6/5
20 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating.

Rated 4.0/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Central London. Located near shopping areas and has easy access to public transportation."

Location

4.5/5
42 reviews

"Good location, close to public transport."

Service

3.7/5
39 reviews

"Friendly service, and reception was okay."

Breakfast

3.2/5
18 reviews

"Breakfast is average."

Room

2.5/5
38 reviews

"Rooms and beds are adequate." Outdated rooms and bathrooms not up to standard.

Amenities

1.6/5
9 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Vibe

1.1/5
12 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.8/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Central London. Located near shopping areas and has easy access to public transportation."

Location

4.5/5
19 reviews

"Great location."

Service

3.9/5
18 reviews

"Fantastic service."

Cleanliness

3.1/5
6 reviews

"Quite clean."

Breakfast

3.0/5
8 reviews

"Breakfast is average."

Comfort

2.6/5
14 reviews

"Somewhat comfortable and acceptably sized rooms."

Room

2.5/5
21 reviews

"Average sized but overall poor rooms."

Vibe

1.2/5
9 reviews

"Vibe is not too good. Hotel could use some updating."