Good location with shopping nearby but poor access to parking.
Awesome wellness and fitness areas. Wellness staff is ok.
Professional, friendly service, especially at the bar. Reception, housekeeping and restaurant service were adequate. Room service could have been improved. Booking process should be better organized. Great concierge service. Valet service could be better. Great hotel security. Childcare can be a problem. Recreation staff is nice. Wellness staff is ok.
Average rooms with standard beds. View is wonderful, but rooms are in need of maintenance with poor furniture and A/C. Small, insufficiently clean, old rooms and poor minibars. Mediocre sized, poorly cleaned bathrooms. Shower was ok.
Regular internet service. Wifi quality could be improved.
So-so bar with mediocre drinks. Good bar service. Standard beverage prices.
Guests complain about the dining, with a poor menu and high prices. Okay dessert, fruits, and snacks. Fish & seafood is acceptable.
Guests complained about room size, comfort, beds, and A/C. Average noise level with mediocre sized bathrooms.
Breakfast can be improved.
Problems with cleanliness in rooms, bathrooms, and pool area. Moderately clean hotel facilities.
Value for money could be better. Food is a bit overpriced. Standard beverage prices.