Location
Good location, close to public transport. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping.
Service
Efficient, friendly service with a nice reception. Management is alright, but housekeeping is not great. Room service could have been improved.
Room
Great beds, decent views, and reasonably clean rooms. Big but outdated and poorly-maintained rooms, with insufficiently cleaned bathrooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.
Cleanliness
Cleanliness is lacking in rooms and bathrooms.
WiFi
Wifi quality could be improved.
Breakfast
Breakfast can be improved.
Wellness Area
Poorly reviewed fitness area.