3.6
Fair

Summary of 2,371 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 3.6/5 based on reviews from all travelers.

Close to Starbucks. Room needs to be improved. Vibe is not too good. Great location.

Location

3.8/5
205 reviews

Great location. Great nearby restaurants and okay shopping near city centre. Reasonably accessible by car. Affordable parking.

Service

3.1/5
485 reviews

Guests complain about the professionalism of the staff and management. Friendly service, especially in the restaurant, and decent reception. Room service could have been improved. Booking process is sufficient.

WiFi

2.4/5
17 reviews

Wifi quality could be improved.

Comfort

2.2/5
299 reviews

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

Room

2.1/5
698 reviews

Poorly-maintained and cleaned rooms with decent beds. Small rooms and poorly cleaned bathrooms. Excellent views from old, small rooms with inadequate A/C. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

Vibe

1.8/5
132 reviews

Atmosphere not particularly friendly, giving poor vibes. Entrance area is not particularly attractive. Hotel could use some updating. Hotel could be more stylish. Good choice for a city trip. Good for business people. Good resort hotel.

Cleanliness

1.8/5
450 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

Amenities

1.7/5
257 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating. Good meeting & event facilities.

Bar

1.6/5
51 reviews

Poor bar with subpar drinks.

Breakfast

1.5/5
89 reviews

Some complaints about quality and price of breakfast.

Rated 3.3/5 based on reviews from families.

Near city centre.

Location

4.0/5
50 reviews

Near city centre in a great location.

Service

3.4/5
107 reviews

Okay reception, poor housekeeping, and friendly but unprofessional service. Room service could have been improved.

Pool

3.1/5
52 reviews

Acceptable pools with some cleanliness complaints.

Comfort

2.2/5
66 reviews

Rooms with complaints about size, comfort, and A/C. A bit too noisy and some complaints about the size of the bathrooms.

Room

2.2/5
167 reviews

Rooms have problems with size, cleanliness, and maintenance. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

Cleanliness

1.8/5
109 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

Amenities

1.8/5
73 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating.

Bar

1.6/5
12 reviews

Bar could improve.

WiFi

1.6/5
5 reviews

Wifi quality could be improved.

Breakfast

1.5/5
24 reviews

Some complaints about quality and price of breakfast.

Vibe

1.4/5
33 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive.

Rated 3.3/5 based on reviews from couples.

Good location.

Location

3.8/5
26 reviews

Generally well-located with OK shopping options. Average parking.

Service

3.0/5
45 reviews

Decent reception, with friendly but unprofessional staff.

Value

2.5/5
13 reviews

Fairly good value for money. High priced breakfast.

Comfort

2.5/5
34 reviews

Problems with room size, comfort, and A/C. Average beds.

Room

2.2/5
71 reviews

The rooms need maintenance with poor A/C, furniture, and bathrooms. Beds are fine, in small and inadequately cleaned rooms. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Amenities

1.7/5
21 reviews

Poorly reviewed buildings and an uninspiring entrance area.

Cleanliness

1.7/5
46 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Bar

1.6/5
7 reviews

Bar could improve.

Vibe

1.6/5
12 reviews

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

Breakfast

1.4/5
14 reviews

Some complaints about quality and price of breakfast.

Rated 3.4/5 based on reviews from business travelers.

Friendly service. Great location.

Location

3.8/5
5 reviews

Great location.

Service

3.1/5
14 reviews

Service is average, but very friendly.

Comfort

2.2/5
6 reviews

More comfort would be nice.

Room

1.9/5
15 reviews

Rooms could be cleaner.

Cleanliness

1.9/5
13 reviews

Rooms could be cleaner.

Amenities

1.6/5
6 reviews

Hotel buildings could use some improvement.

Rated 3.6/5 based on reviews from solo travelers.

Good location.

Location

3.9/5
5 reviews

Great location.

Service

3.2/5
8 reviews

Service is adequate.

Comfort

2.2/5
6 reviews

More comfort would be nice.

Room

2.0/5
12 reviews

Room needs to be improved.

Cleanliness

1.6/5
6 reviews

Could use a good cleaning.

Amenities

1.5/5
5 reviews

Hotel buildings could use some improvement.

Rated 3.1/5 based on reviews from all travelers.

Close to Starbucks. Room needs to be improved. Vibe is not too good. Great location.

Location

3.8/5
203 reviews

Great location. Great nearby restaurants and okay shopping near city centre. Reasonably accessible by car. Affordable parking.

Service

3.1/5
482 reviews

Guests complain about the professionalism of the staff and management. Friendly service, especially in the restaurant, and decent reception. Room service could have been improved. Booking process is sufficient.

WiFi

2.4/5
17 reviews

Wifi quality could be improved.

Comfort

2.2/5
297 reviews

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

Room

2.1/5
692 reviews

Outdated, rooms with poor cleanliness and maintenance. Small rooms and poorly cleaned bathrooms. Small rooms and poor A/C, but decent beds. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

Vibe

1.8/5
131 reviews

Atmosphere not particularly friendly, giving poor vibes. Entrance area is not particularly attractive. Hotel could use some updating. Hotel could be more stylish.

Cleanliness

1.8/5
449 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

Amenities

1.6/5
255 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating. Good meeting & event facilities.

Bar

1.6/5
51 reviews

Poor bar with subpar drinks.

Breakfast

1.5/5
89 reviews

Some complaints about quality and price of breakfast.

Rated 3.1/5 based on reviews from families.

Near city centre.

Location

4.0/5
49 reviews

Near city centre in a great location.

Service

3.4/5
107 reviews

Okay reception, poor housekeeping, and friendly but unprofessional service. Room service could have been improved.

Pool

3.1/5
52 reviews

Acceptable pools with some cleanliness complaints.

Comfort

2.3/5
65 reviews

Rooms with complaints about size, comfort, and A/C. A bit too noisy and some complaints about the size of the bathrooms.

Room

2.2/5
165 reviews

Rooms have problems with size, cleanliness, and maintenance. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

Cleanliness

1.8/5
109 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

Amenities

1.8/5
72 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating.

Bar

1.6/5
12 reviews

Bar could improve.

WiFi

1.6/5
5 reviews

Wifi quality could be improved.

Breakfast

1.5/5
24 reviews

Some complaints about quality and price of breakfast.

Vibe

1.4/5
32 reviews

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

Rated 3.1/5 based on reviews from couples.

Good location.

Location

3.8/5
26 reviews

Generally well-located with OK shopping options. Average parking.

Service

3.0/5
45 reviews

Decent reception, with friendly but unprofessional staff.

Value

2.5/5
13 reviews

Fairly good value for money. High priced breakfast.

Comfort

2.5/5
34 reviews

Problems with room size, comfort, and A/C. Average beds.

Room

2.2/5
71 reviews

The rooms need maintenance with poor A/C, furniture, and bathrooms. Beds are fine, in small and inadequately cleaned rooms. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Amenities

1.7/5
21 reviews

Poorly reviewed buildings and an uninspiring entrance area.

Cleanliness

1.7/5
46 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Bar

1.6/5
7 reviews

Bar could improve.

Vibe

1.6/5
12 reviews

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

Breakfast

1.4/5
14 reviews

Some complaints about quality and price of breakfast.

Rated 3.1/5 based on reviews from business travelers.

Friendly service. Great location.

Location

3.8/5
5 reviews

Great location.

Service

3.1/5
13 reviews

Service is average, but very friendly.

Comfort

2.2/5
6 reviews

More comfort would be nice.

Room

1.9/5
15 reviews

Rooms could be cleaner.

Cleanliness

1.9/5
13 reviews

Rooms could be cleaner.

Amenities

1.6/5
6 reviews

Hotel buildings could use some improvement.

Rated 3.4/5 based on reviews from solo travelers.

Good location.

Location

3.9/5
5 reviews

Great location.

Service

3.2/5
8 reviews

Service is adequate.

Comfort

2.2/5
6 reviews

More comfort would be nice.

Room

2.0/5
12 reviews

Room needs to be improved.

Cleanliness

1.6/5
6 reviews

Could use a good cleaning.

Amenities

1.5/5
5 reviews

Hotel buildings could use some improvement.