3.4
Poor

Summary of 18,891 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.4/5 based on reviews from all travelers.

"Close to Canary Wharf. Room needs to be improved. Vibe is not too good. Great location."

Location

4.3/5
2977 reviews

"Great location. Close to public transport and the train." Reasonably close to the city center with good access to restaurants, bars and sightseeing. Pricey, inconvenient parking. Reasonably accessible by car. Airport access is difficult. Close to business sites.

Value

3.2/5
2249 reviews

"Fairly good value for money. Internet is affordable." High priced breakfast. Normally priced food. Affordable beverage prices.

Service

3.0/5
3390 reviews

"Service acceptably professional, with acceptable housekeeping and decent restaurant service." Service is relatively friendly. Guests complain about reception staff and management. Concierge service is average. The bar needs better service. Room service could have been improved. Booking process is sufficient. Recreation staff is ok. Hotel security can be an issue. Tour guide could be nicer.

WiFi

2.6/5
1132 reviews

"WiFi is decent and okay-priced. Wifi quality could be improved."

Food

2.5/5
986 reviews

"Poorly rated dining experience, overall, with particularly disliked pork dishes." Restaurant menu and prices are okay. Poorly rated desserts and fruits, and problems with dining area cleanliness. Pizza is ok. Low rated side dishes and snacks. Tasteless vegetables. Pasta is ok. Delicious beef dishes & steak. Poor vegetarian & vegan dishes.

Breakfast

2.4/5
1230 reviews

"Some complaints about quality and price of breakfast."

Room

2.3/5
6190 reviews

"Rooms are dirty and neglected with poor beds, although very spacious." Mediocre sized, poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Great balconies with great views, but there are complaints about the age of the rooms and the minibars. Shower can be a problem.

Comfort

2.0/5
3007 reviews

"Poor beds, with complaints about A/C and noise." Large rooms with typical bathrooms.

Cleanliness

1.9/5
1883 reviews

"Unclean rooms and pool area. Hotel facilities could use a good clean." The bathrooms and dining area need some cleaning. Wellness & sports facilities could use better cleaning.

Amenities

1.6/5
1802 reviews

"Outdated facilities, not accessible for those with handicaps." Architecture not so nice. Elevator in need of updating. Decent hotel grounds and entrance area. Smoking area is not nice. Adequate meeting & event facilities.

Vibe

1.6/5
2098 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish. Entrance area is ok. Hotel is relatively luxurious. Luxury hotel. Suitable for solo travelers. Good choice for a city trip.

Rated 3.4/5 based on reviews from couples.

"Good restaurants & bars in the area."

Location

4.2/5
173 reviews

"Great location. Close to public transport and the train." Reasonably close to the city center with good access to restaurants, bars and sightseeing. Pricey, inconvenient parking.

Service

3.0/5
214 reviews

"Fairly friendly, professional staff, but complaints about reception." Average bar service and housekeeping. Concierge service is average. Management should be more attentive.

Breakfast

2.8/5
90 reviews

"Breakfast is decent but expensive."

Food

2.5/5
53 reviews

"Mediocre dining with an ok menu but badly cleaned restaurant." Pizza is ok.

Room

2.2/5
365 reviews

"Outdated, rooms with poor cleanliness and maintenance." Guests disliked the beds, furniture, minibar, and A/C. Mediocre sized, poorly cleaned bathrooms. Spacious rooms with excellent views. Shower can be a problem.

Comfort

2.1/5
181 reviews

"Poor beds, with complaints about A/C and noise." Large rooms with typical bathrooms.

WiFi

2.0/5
44 reviews

"Wifi quality could be improved. Internet is affordable."

Amenities

1.6/5
115 reviews

"Outdated facilities with a decent entrance area." Elevator in need of updating. Architecture not so nice.

Cleanliness

1.5/5
126 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean.

Vibe

1.5/5
120 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish. Entrance area is ok.

Rated 3.4/5 based on reviews from families.

"Train station is close."

Location

4.2/5
108 reviews

"Well-located, although unfortunately the parking isn't easy." Good shopping and sightseeing.

Value

2.8/5
67 reviews

"Fairly good value for money. Internet is affordable." High priced breakfast.

Service

2.8/5
103 reviews

"Service is relatively friendly." Guests complained about the staff at reception and housekeeping.

Breakfast

2.6/5
56 reviews

"Breakfast is decent but expensive."

Room

2.4/5
196 reviews

"Untidy, outdated rooms with bad TV's and A/C." Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Spacious rooms with excellent views. Shower can be a problem.

Cleanliness

2.0/5
67 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

WiFi

1.8/5
30 reviews

"Wifi quality could be improved. Internet is affordable."

Vibe

1.6/5
76 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish. Entrance area is ok.

Amenities

1.3/5
61 reviews

"Outdated facilities with a decent entrance area." Elevator in need of updating. Architecture not so nice.

Rated 3.3/5 based on reviews from solo travelers.

"Good restaurants & bars in the area. Wonderful sightseeing."

Location

4.4/5
84 reviews

"Great location with excellent sightseeing. Close to public transport."

Service

3.4/5
89 reviews

"The service was acceptably friendly and professional, with decent reception staff."

Value

3.2/5
64 reviews

"Fairly good value for money. Internet is affordable." High priced breakfast.

WiFi

2.4/5
48 reviews

"Wifi quality could be improved. Internet is affordable."

Breakfast

2.3/5
40 reviews

"Some complaints about quality and price of breakfast."

Room

2.2/5
182 reviews

"Poorly cleaned, old rooms and bathrooms, and insufficient A/C." Poorly-maintained rooms with low rated beds, furniture, and TVs. Okay-sized rooms with good views. Shower can be a problem.

Food

2.2/5
25 reviews

"Poorly rated food, particularly desserts."

Comfort

1.9/5
90 reviews

"Poor beds, with complaints about A/C and noise. Average sized rooms."

Cleanliness

1.5/5
53 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

1.4/5
59 reviews

"Facilities in need of refurbishment. Elevator in need of updating." Architecture not so nice.

Vibe

1.1/5
63 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish.

Rated 3.0/5 based on reviews from business travelers.

"Location is great."

Location

4.2/5
61 reviews

"Great location with excellent sightseeing."

Value

3.2/5
61 reviews

"Fairly good value for money. Internet is affordable." High priced breakfast.

Service

2.8/5
85 reviews

"Fairly friendly, professional staff, but complaints about reception."

Food

2.5/5
22 reviews

"Food could be better."

Breakfast

2.4/5
23 reviews

"Some complaints about quality and price of breakfast."

WiFi

2.2/5
39 reviews

"Wifi quality could be improved. Internet is affordable."

Cleanliness

2.0/5
47 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Room

1.9/5
127 reviews

"Outdated, rooms with poor cleanliness and maintenance." Weakness include A/C, furnishings, and bathroom cleanliness. Spacious rooms with excellent views. Shower can be a problem.

Comfort

1.6/5
58 reviews

"Poor beds, with complaints about A/C and noise. Spacious rooms."

Amenities

1.4/5
42 reviews

"Facilities in need of refurbishment. Elevator in need of updating." Architecture not so nice.

Vibe

1.4/5
41 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish.

Rated 3.3/5 based on reviews from all travelers.

"Close to Canary Wharf. Room needs to be improved. Vibe is not too good. Great location."

Location

4.0/5
114 reviews

"Good location, close to public transport." Reasonably central, close to sightseeing and shopping. Pricey, inconvenient parking.

Service

3.2/5
128 reviews

"Friendly, acceptably professional service." Complaints about housekeeping and reception. Concierge service is average.

Breakfast

2.5/5
51 reviews

"Breakfast is decent but expensive."

Value

2.4/5
91 reviews

"Value for money could be better. WiFi and breakfast pricey."

Room

2.3/5
241 reviews

"Outdated rooms with complaints about minibars, A/C, and cleanliness." Poorly-maintained rooms with low rated beds, furniture, and TVs. Mediocre sized, poorly cleaned bathrooms. Spacious rooms with excellent views. Shower can be a problem.

Cleanliness

1.9/5
62 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

WiFi

1.8/5
50 reviews

"Wifi quality could be improved. Relatively high internet cost."

Pool

1.6/5
20 reviews

"Pool should be renewed."

Amenities

1.6/5
43 reviews

"Facilities in need of refurbishment. Architecture not so nice." Elevator in need of updating.

Vibe

1.4/5
71 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish.

Rated 3.6/5 based on reviews from families.

"Great location."

Location

4.4/5
7 reviews

"Great location."

Service

2.9/5
10 reviews

"Complaints about the reception staff, but the service is somewhat friendly."

Comfort

2.5/5
6 reviews

"Comfortable."

Room

2.4/5
11 reviews

"Room needs to be improved."

Rated 3.5/5 based on reviews from couples.

"Location is great."

Location

4.2/5
7 reviews

"Great location."

Service

3.1/5
7 reviews

"Service is average, but very friendly."

Room

2.4/5
10 reviews

"Room needs to be improved."

Rated 3.2/5 based on reviews from all travelers.

"Close to Canary Wharf. Room needs to be improved. Vibe is not too good. Great location."

Location

4.3/5
2349 reviews

"Great location." Reasonably close to the city center with good access to restaurants, bars and sightseeing. Close to public transport and the train. Not great access by car, with poorly rated parking. Parking should be cheaper. Close to business sites.

Value

3.4/5
1873 reviews

"Fairly good value for money. Internet is affordable." High priced breakfast. Normally priced food. Affordable beverage prices.

Service

3.0/5
2797 reviews

"Fairly friendly, professional staff, but complaints about reception." Reasonable restaurant, but questionable management. The bar needs better service. Booking process is sufficient. Room service could have been improved. Concierge service is average. Recreation staff is nice. Hotel security can be an issue.

WiFi

2.6/5
881 reviews

"WiFi is decent and okay-priced. Wifi quality could be improved."

Breakfast

2.5/5
914 reviews

"Some complaints about quality and price of breakfast."

Food

2.5/5
819 reviews

"Poorly rated dining experience, overall, with particularly disliked pork dishes." Restaurant menu and prices are okay. Poorly rated desserts and fruits, and problems with dining area cleanliness. Pizza is ok. Low rated side dishes and snacks. Tasteless vegetables. Pasta is ok. Poor vegetarian & vegan dishes. Delicious beef dishes & steak.

Room

2.3/5
5030 reviews

"Rooms are dirty and neglected with poor beds, although very spacious." Mediocre sized, poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Great balconies with great views, but there are complaints about the age of the rooms and the minibars. Shower can be a problem.

Comfort

1.9/5
2433 reviews

"Poor beds, with complaints about A/C and noise." Large rooms with typical bathrooms.

Cleanliness

1.9/5
1535 reviews

"Unclean rooms and pool area. Hotel facilities could use a good clean." The bathrooms and dining area need some cleaning. Wellness & sports facilities could use better cleaning.

Amenities

1.6/5
1559 reviews

"Outdated facilities, not accessible for those with handicaps." Architecture not so nice. Elevator in need of updating. Decent hotel grounds and entrance area. Smoking area is not nice. Adequate meeting & event facilities.

Vibe

1.6/5
1621 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish. Entrance area is ok. Hotel is relatively luxurious.

Rated 3.3/5 based on reviews from couples.

"Location is great."

Location

4.2/5
130 reviews

"Great location. Close to public transport and the train." Pricey, inconvenient parking. Excellent sightseeing, restaurants and bars nearby.

Service

2.9/5
171 reviews

"Complaints about management, but acceptably friendly staff." Complaints about housekeeping and reception. Acceptably professional staff and mediocre bar service. Concierge service is average.

Breakfast

2.8/5
64 reviews

"Breakfast is average."

Food

2.5/5
41 reviews

"Average dining experience. Pizza is ok."

Room

2.1/5
290 reviews

"Outdated, rooms with poor cleanliness and maintenance." Guests disliked the beds, furniture, minibar, and A/C. Mediocre sized, poorly cleaned bathrooms. Spacious rooms with excellent views. Shower can be a problem.

Comfort

1.9/5
138 reviews

"Poor beds, with complaints about A/C and noise." Large rooms with typical bathrooms.

WiFi

1.9/5
31 reviews

"Wifi quality could be improved. Internet is affordable."

Vibe

1.6/5
91 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish. Entrance area is ok.

Cleanliness

1.5/5
104 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

1.4/5
96 reviews

"Outdated facilities with a decent entrance area." Elevator in need of updating. Architecture not so nice.

Rated 3.3/5 based on reviews from families.

"Train station is close."

Location

3.9/5
68 reviews

"Good location, close to public transport." Good shopping and sightseeing.

Value

3.0/5
54 reviews

"Fairly good value for money. Internet is affordable." High priced breakfast.

Breakfast

2.8/5
35 reviews

"Breakfast is decent but expensive."

Service

2.7/5
76 reviews

"Complaints about the reception staff, but the service is somewhat friendly."

Food

2.5/5
30 reviews

"Food is so-so, with low reviewed desserts."

Room

2.4/5
141 reviews

"Outdated, rooms with poor cleanliness and maintenance." Weakness include A/C, furnishings, and bathroom cleanliness. Spacious rooms with excellent views. Shower can be a problem.

Comfort

2.1/5
79 reviews

"Poor beds, with complaints about A/C and noise. Spacious rooms."

Cleanliness

2.0/5
53 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

WiFi

1.8/5
21 reviews

"Wifi quality could be improved. Internet is affordable."

Vibe

1.6/5
49 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish. Entrance area is ok.

Amenities

1.2/5
50 reviews

"Outdated facilities with a decent entrance area." Elevator in need of updating. Architecture not so nice.

Rated 3.1/5 based on reviews from solo travelers.

"Good restaurants & bars in the area."

Location

4.3/5
69 reviews

"Great location with excellent sightseeing. Close to public transport."

Service

3.4/5
77 reviews

"The service was acceptably friendly and professional, with decent reception staff."

Value

3.3/5
50 reviews

"Fairly good value for money. Internet is affordable."

WiFi

2.2/5
39 reviews

"Wifi quality could be improved. Internet is affordable."

Food

2.1/5
20 reviews

"Food could be better."

Breakfast

2.1/5
27 reviews

"Breakfast can be improved."

Room

2.1/5
146 reviews

"Outdated, rooms with poor cleanliness and maintenance." Weakness include A/C, furnishings, and bathroom cleanliness. Spacious rooms with excellent views. Shower can be a problem.

Comfort

1.9/5
78 reviews

"Poor beds, with complaints about A/C and noise. Spacious rooms."

Amenities

1.5/5
52 reviews

"Facilities in need of refurbishment. Elevator in need of updating." Architecture not so nice.

Cleanliness

1.4/5
46 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Vibe

1.2/5
45 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish.

Rated 2.9/5 based on reviews from business travelers.

"Location is great."

Location

4.3/5
47 reviews

"Great location with excellent sightseeing."

Value

3.1/5
53 reviews

"Fairly good value for money. Internet is affordable." High priced breakfast.

Service

2.7/5
77 reviews

"Fairly friendly, professional staff, but complaints about reception."

Food

2.4/5
19 reviews

"Food could be better."

Breakfast

2.3/5
20 reviews

"Some complaints about quality and price of breakfast."

WiFi

2.1/5
35 reviews

"Wifi quality could be improved. Internet is affordable."

Room

1.9/5
109 reviews

"Poorly cleaned, old rooms and bathrooms, and insufficient A/C." Spacious rooms but not well-kept, with subpar beds and furniture. Shower can be a problem.

Cleanliness

1.8/5
40 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Comfort

1.7/5
52 reviews

"Poor beds, with complaints about A/C and noise. Spacious rooms."

Vibe

1.4/5
36 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish.

Amenities

1.3/5
35 reviews

"Facilities in need of refurbishment. Elevator in need of updating." Architecture not so nice.

Rated 3.6/5 based on reviews from all travelers.

"Close to Canary Wharf. Room needs to be improved. Vibe is not too good. Great location."

Location

4.4/5
20 reviews

"Great location."

Value

3.4/5
23 reviews

"Fairly good value for money. Internet is affordable."

Service

3.1/5
24 reviews

"Service is friendly enough, with acceptable reception staff."

Breakfast

2.6/5
14 reviews

"Breakfast is average."

Room

2.5/5
37 reviews

"Poor cleanliness in outdated rooms, with bed and bathroom complaints." Spacious rooms.

Cleanliness

2.1/5
8 reviews

"Rooms could be cleaner."

WiFi

1.9/5
11 reviews

"Wifi quality could be improved. Internet is affordable."

Amenities

1.8/5
18 reviews

"Facilities in need of refurbishment."

Vibe

1.4/5
29 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating.

Rated 3.3/5 based on reviews from all travelers.

"Close to Canary Wharf. Room needs to be improved. Vibe is not too good. Great location."

Location

4.3/5
16 reviews

"Great location."

Service

2.8/5
26 reviews

"Friendly, acceptably professional service." Complaints about housekeeping and reception.

Breakfast

2.5/5
11 reviews

"Breakfast can be improved."

Food

2.5/5
7 reviews

"Food is all right."

Room

2.4/5
44 reviews

"Rooms need more cleaning and maintenance, with poorly rated minibars." Big but somewhat old rooms, and problems with the beds and bathrooms.

Cleanliness

2.2/5
8 reviews

"Rooms could be cleaner."

WiFi

1.8/5
16 reviews

"Wifi quality could be improved. Internet is affordable."

Amenities

1.6/5
9 reviews

"Facilities in need of refurbishment."

Vibe

0.9/5
20 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.1/5 based on reviews from all travelers.

"Close to Canary Wharf. Room needs to be improved. Vibe is not too good. Great location."

Location

4.5/5
108 reviews

"Good location, close to public transport." Reasonably central, close to shopping, restaurants, and bars.

Service

3.4/5
106 reviews

"Fairly friendly, professional staff, but complaints about reception."

Value

2.7/5
68 reviews

"Fairly good value for money. Internet is affordable." High priced breakfast.

Breakfast

2.6/5
76 reviews

"Breakfast is decent but expensive."

Food

2.4/5
23 reviews

"Dining experience could be nicer."

Room

2.1/5
204 reviews

"Outdated, rooms with poor cleanliness and maintenance." Weakness include A/C, furnishings, and bathroom cleanliness. Spacious rooms with excellent views. Shower can be a problem.

Cleanliness

1.9/5
82 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Comfort

1.9/5
94 reviews

"Poor beds, with complaints about A/C and noise. Spacious rooms."

WiFi

1.9/5
42 reviews

"Wifi quality could be improved. Internet is affordable."

Vibe

1.7/5
89 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is ok. Hotel could be more stylish.

Amenities

1.7/5
28 reviews

"Uninspiring buildings and a so-so entrance area." Elevator in need of updating.

Rated 3.2/5 based on reviews from families.

"Great view."

Location

4.5/5
8 reviews

"Good location, close to public transport."

Service

3.2/5
10 reviews

"Service is relatively friendly."

Breakfast

2.4/5
6 reviews

"Breakfast can be improved."

Cleanliness

1.9/5
6 reviews

"Rooms could be cleaner."

Room

1.9/5
15 reviews

"Poorly maintained and cleaned rooms."

Comfort

1.8/5
7 reviews

"More comfort would be nice."

Vibe

1.4/5
6 reviews

"Vibe is not too good."

Rated 3.1/5 based on reviews from couples.

"Spacious rooms."

Location

4.3/5
6 reviews

"Great location."

Service

3.2/5
5 reviews

"Service is adequate."

Breakfast

2.7/5
6 reviews

"Breakfast is average."

Room

1.7/5
8 reviews

"Room needs to be improved."

Vibe

1.1/5
7 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.4/5 based on reviews from solo travelers.

"Great location."

Room

2.1/5
10 reviews

"Room needs to be improved."

Vibe

1.4/5
6 reviews

"Vibe is not too good."

Rated 3.2/5 based on reviews from all travelers.

"Close to Canary Wharf. Room needs to be improved. Vibe is not too good. Great location."

Location

4.5/5
89 reviews

"Great location near shopping and public transport."

Service

3.4/5
73 reviews

"Service professionalism and housekeeping are average." Service is welcoming but the reception is subpar.

Value

3.0/5
47 reviews

"Fairly good value for money. Internet is affordable." High priced breakfast.

Room

2.8/5
150 reviews

"Decent, but old rooms with poor maintenance and bad minibars." Uncomfortable beds and furniture, and badly cleaned rooms and bathrooms. Spacious rooms with excellent views. Shower can be a problem.

Food

2.4/5
17 reviews

"Food could be better."

Cleanliness

2.2/5
56 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Breakfast

2.1/5
31 reviews

"Some complaints about quality and price of breakfast."

Amenities

2.0/5
28 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

WiFi

1.6/5
24 reviews

"Wifi quality could be improved. Internet is affordable."

Vibe

1.4/5
65 reviews

"Vibe is not too good. Hotel could use some updating." Hotel could be more stylish.

Rated 3.5/5 based on reviews from couples.

"Great view. Great location."

Location

4.3/5
6 reviews

"Great location."

Service

3.4/5
6 reviews

"Service is adequate."

Room

2.6/5
13 reviews

"Poorly maintained, so-so rooms."

Comfort

2.5/5
7 reviews

"More comfort would be nice."

Rated 3.8/5 based on reviews from all travelers.

"Close to Canary Wharf. Room needs to be improved. Vibe is not too good. Great location."

Location

4.4/5
14 reviews

"Great location."

Service

3.3/5
11 reviews

"Service is average, but very friendly."

Room

2.5/5
26 reviews

"Somewhat unclean rooms with uncomfortable beds and poor bathrooms."

Breakfast

2.5/5
7 reviews

"Breakfast can be improved."

Cleanliness

1.9/5
5 reviews

"Rooms could be cleaner."

WiFi

1.7/5
5 reviews

"Wifi quality could be improved."

Vibe

1.5/5
7 reviews

"Vibe is not too good."

Rated 3.1/5 based on reviews from all travelers.

"Close to Canary Wharf. Room needs to be improved. Vibe is not too good. Great location."

Location

4.3/5
69 reviews

"Good location, close to public transport." Medium distance to city centre.

Service

2.9/5
58 reviews

"Fairly friendly, professional staff, but complaints about reception."

Value

2.6/5
39 reviews

"Fairly good value for money. Internet is affordable."

Food

2.2/5
16 reviews

"Food could be better."

Room

2.0/5
142 reviews

"Untidy, outdated rooms with bad TV's and A/C." Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Shower can be a problem. Great view.

Breakfast

1.9/5
44 reviews

"Breakfast can be improved."

Cleanliness

1.9/5
48 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Comfort

1.6/5
67 reviews

"Poor beds, with complaints about A/C and noise."

WiFi

1.6/5
25 reviews

"Wifi quality could be improved. Internet is affordable."

Amenities

1.3/5
45 reviews

"Facilities in need of refurbishment. Architecture not so nice." Elevator in need of updating.

Vibe

1.1/5
67 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish.

Rated 3.1/5 based on reviews from couples.

"Location is great."

Location

4.3/5
5 reviews

"Great location."

Breakfast

2.2/5
7 reviews

"Breakfast can be improved."

Room

2.1/5
13 reviews

"Poor beds in rooms needing some cleaning."

Comfort

2.0/5
9 reviews

"Not very comfortable, with poor beds."

Cleanliness

1.8/5
6 reviews

"Rooms could be cleaner."

Rated 3.1/5 based on reviews from families.

"Great location."

Location

4.3/5
6 reviews

"Great location."

Room

2.2/5
9 reviews

"Room needs to be improved."

Vibe

1.2/5
6 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.0/5 based on reviews from all travelers.

"Close to Canary Wharf. Room needs to be improved. Vibe is not too good. Great location."

Location

4.5/5
25 reviews

"Good location, close to public transport."

Service

3.0/5
16 reviews

"Service is relatively friendly."

Food

2.2/5
6 reviews

"Food could be better."

Breakfast

2.2/5
11 reviews

"Breakfast can be improved."

Room

2.1/5
38 reviews

"Big rooms with amazing views, but problems with cleanliness and bathrooms." Poorly maintained rooms with subpar beds and furniture, and inadequate A/C.

Comfort

2.0/5
23 reviews

"Spacious but uncomfortable rooms with poor beds and A/C."

Cleanliness

1.9/5
9 reviews

"Rooms could be cleaner."

Amenities

1.6/5
7 reviews

"Uninspiring buildings and a so-so entrance area."

Vibe

1.4/5
14 reviews

"Vibe is not too good. Entrance area is ok." Hotel could use some updating.

WiFi

1.4/5
6 reviews

"Wifi quality could be improved."

Rated 3.3/5 based on reviews from all travelers.

"Close to Canary Wharf. Room needs to be improved. Vibe is not too good. Great location."

Location

4.2/5
92 reviews

"Good location, close to public transport." Good shopping, and reasonably central location.

Service

3.0/5
83 reviews

"Friendly but only somewhat professional service with okay reception and poor housekeeping."

Food

2.5/5
26 reviews

"Poor dining with a standard menu."

Breakfast

2.3/5
37 reviews

"Breakfast can be improved."

Room

2.3/5
141 reviews

"Outdated, rooms with poor cleanliness and maintenance." Weakness include A/C, furnishings, and bathroom cleanliness. Spacious rooms with excellent views. Shower can be a problem.

WiFi

1.9/5
35 reviews

"Wifi quality could be improved. Internet is affordable."

Cleanliness

1.8/5
38 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

1.7/5
39 reviews

"Outdated facilities with a decent entrance area." Architecture not so nice. Elevator in need of updating.

Vibe

1.1/5
76 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish. Entrance area is ok.

Rated 3.4/5 based on reviews from couples.

"Spacious rooms."

Location

4.5/5
6 reviews

"Great location."

Service

3.4/5
7 reviews

"Service is adequate."

Breakfast

2.6/5
5 reviews

"Breakfast is average."

Comfort

2.1/5
6 reviews

"More comfort would be nice."

Room

2.1/5
9 reviews

"Room needs to be improved."

Amenities

1.6/5
5 reviews

"Hotel buildings could use some improvement."

Vibe

1.1/5
5 reviews

"Vibe is not too good."