3.3
Poor

Summary of 18,781 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.3/5 based on reviews from all travelers.

"Close to Canary Wharf. Room needs to be improved. Vibe is not too good. Beach is not so nice. Great location."

Location

4.3/5
3177 reviews

"Great location. Reasonably central, close to sightseeing and shopping." Pricey, inconvenient parking. Train station is close. Reasonably accessible by car. Airport access is difficult.

Service

2.9/5
3809 reviews

"Fairly friendly, professional staff, but complaints about reception." Housekeeping and management are lacking. Old, neglected rooms with uncomfortable beds, yet lovely views. Room service could have been improved. Booking process should be better organized. Concierge service is average. Hotel security can be an issue. Recreation staff is ok. Tour guide could be nicer.

WiFi

2.6/5
1168 reviews

"WiFi is decent and okay-priced. Wifi quality could be improved."

Food

2.5/5
1026 reviews

"Acceptable restaurant prices, but poor overall dining experience." Guests dislike the cleanliness and menus in the restaurant. Pizza is ok. Guests disliked the pork dishes, desserts, and fruits. Low rated side dishes and snacks. Tasteless vegetables. Pasta is ok. Poor vegetarian & vegan dishes. Delicious beef dishes & steak.

Breakfast

2.4/5
1299 reviews

"Some complaints about quality and price of breakfast."

Room

2.2/5
6710 reviews

"Outdated, rooms with poor cleanliness and maintenance." Subpar beds and TVs and complaints about cleanliness of bathrooms. Large rooms with beautiful balconies and charming views. Kitchenette, minibar, A/C and furniture not great quality. Shower can be a problem.

Cleanliness

1.9/5
2171 reviews

"Unclean rooms and pool area. Hotel facilities could use a good clean." The bathrooms and dining area need some cleaning. Wellness & sports facilities could use better cleaning.

Comfort

1.9/5
3298 reviews

"Poor beds, with complaints about A/C and noise. Spacious rooms."

Beach

1.9/5
7 reviews

"Beach is not so nice. No good beach sports."

Vibe

1.6/5
2172 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish. Entrance area is ok. Hotel is relatively luxurious.

Amenities

1.6/5
1973 reviews

"Outdated facilities, not accessible for those with handicaps." Architecture not so nice. Elevator in need of updating. Decent hotel grounds and entrance area. Smoking area is not nice. Adequate meeting & event facilities.

Rated 3.3/5 based on reviews from couples.

"Affordable beverage prices."

Location

4.3/5
425 reviews

"Great location, close to the train station." Near enough to the city centre, with great sightseeing, shopping, and dining. Pricey, inconvenient parking. Reasonably accessible by car.

Service

3.0/5
528 reviews

"Fairly friendly, professional staff, but complaints about reception." Housekeeping and management are lacking. Old, neglected rooms with uncomfortable beds, yet lovely views. Concierge service is average. Booking process should be better organized. Room service could have been improved.

Food

2.5/5
125 reviews

"Poor dining experience with uninteresting menus and bad side dishes." Untasty pork dishes and an insufficiently clean dining area. Food prices are OK, but the desserts are poorly reviewed. Pizza is ok.

WiFi

2.4/5
107 reviews

"Wifi quality could be improved. Internet is affordable."

Room

2.2/5
957 reviews

"Outdated rooms with complaints about minibars, A/C, and cleanliness." Poorly-maintained rooms with low rated beds, furniture, and TVs. Mediocre sized, poorly cleaned bathrooms. Okay-sized rooms with good views. Shower can be a problem.

Breakfast

2.2/5
192 reviews

"Some complaints about quality and price of breakfast."

Comfort

2.1/5
494 reviews

"Poor beds, with complaints about A/C and noise." Room and bathroom sized adequately.

Cleanliness

1.9/5
341 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean.

Amenities

1.6/5
278 reviews

"Outdated facilities with a decent entrance area." Architecture not so nice. Elevator in need of updating. Adequate meeting & event facilities. Smoking area is not nice.

Vibe

1.6/5
285 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish. Entrance area is ok. Luxurious Hotel.

Rated 3.1/5 based on reviews from solo travelers.

"Wonderful sightseeing."

Location

4.3/5
236 reviews

"Great location, close to the train station." Good shopping and sightseeing. Pricey, inconvenient parking. Reasonably accessible by car.

Service

2.6/5
291 reviews

"Fairly friendly, professional staff, but complaints about reception." Housekeeping and management are lacking. Concierge service is average. Booking process should be better organized.

Breakfast

2.4/5
103 reviews

"Some complaints about quality and price of breakfast."

Food

2.4/5
67 reviews

"Food and menu are not highly reviewed. Normally priced food." Pizza is ok.

WiFi

2.1/5
112 reviews

"Wifi quality could be improved. Internet is affordable."

Room

2.0/5
496 reviews

"Bathrooms and bedrooms are poorly cleaned and a bit old." Guests complain about maintenance, beds, and TVs. Poorly rated A/C, minibars, and furniture. Okay-sized rooms with good views. Shower can be a problem.

Comfort

1.8/5
224 reviews

"Poor beds, with complaints about A/C and noise. Average sized rooms."

Wellness Area

1.6/5
9 reviews

"Wellness & sports facilities could be improved."

Cleanliness

1.4/5
156 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

1.4/5
147 reviews

"Outdated facilities with a decent entrance area." Elevator in need of updating. Architecture not so nice. Smoking area is not nice.

Vibe

1.3/5
151 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish. Entrance area is ok.

Rated 3.2/5 based on reviews from families.

"Great shopping."

Location

4.0/5
231 reviews

"Great location. Close to public transport and the train." Good shopping, and reasonably central location. Pricey, inconvenient parking.

Service

2.7/5
248 reviews

"Acceptably professional staff and mediocre bar service." Complaints about management, but acceptably friendly staff. Complaints about housekeeping and reception. Concierge service is average. Booking process should be better organized. Room service could have been improved.

Breakfast

2.6/5
111 reviews

"Breakfast is decent but expensive."

Room

2.0/5
429 reviews

"Untidy, outdated rooms with bad TV's and A/C." Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Spacious rooms with excellent views. Shower can be a problem.

Vibe

2.0/5
151 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish. Entrance area is ok.

WiFi

1.9/5
58 reviews

"Wifi quality could be improved. Internet is affordable."

Comfort

1.9/5
237 reviews

"Poor beds, with complaints about A/C and noise. Spacious rooms."

Cleanliness

1.8/5
153 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

1.4/5
137 reviews

"Outdated facilities with a decent entrance area." Elevator in need of updating. Architecture not so nice.

Rated 2.9/5 based on reviews from business travelers.

"Location is great."

Location

4.3/5
182 reviews

"Great location with excellent sightseeing." Accessible by car, but parking is a hassle.

WiFi

2.5/5
90 reviews

"WiFi is decent and okay-priced. Wifi quality could be improved."

Food

2.2/5
59 reviews

"Bad overall dining experience with a bad menu. Pizza is ok."

Service

2.2/5
245 reviews

"Complaints about reception service." Relatively friendly and professional service. Housekeeping and management are lacking. Concierge service is average.

Cleanliness

1.9/5
114 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Breakfast

1.9/5
54 reviews

"Some complaints about quality and price of breakfast."

Room

1.9/5
372 reviews

"Complaints about maintenance and cleanliness in rooms and bathrooms." Great views from large but outdated rooms with subpar beds. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

Vibe

1.6/5
112 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish. Entrance area is ok.

Comfort

1.4/5
163 reviews

"Poor beds, with complaints about A/C and noise. Spacious rooms."

Amenities

1.4/5
115 reviews

"Outdated facilities with a decent entrance area." Architecture not so nice. Elevator in need of updating.

Rated 3.6/5 based on reviews from all travelers.

"Close to Canary Wharf. Room needs to be improved. Vibe is not too good. Beach is not so nice. Great location."

Location

4.5/5
19 reviews

"Good location, close to public transport."

Value

3.3/5
14 reviews

"Fairly good value for money. Internet is affordable."

Service

3.2/5
15 reviews

"Service is relatively friendly."

Breakfast

2.5/5
8 reviews

"Breakfast can be improved."

Room

2.4/5
27 reviews

"Furnishings leave something to be desired, as does the cleanliness of the rooms." Spacious rooms with excellent views.

Comfort

2.1/5
10 reviews

"Big rooms but uncomfortable with subpar beds."

Cleanliness

2.1/5
11 reviews

"Rooms could be cleaner."

WiFi

1.9/5
14 reviews

"Wifi quality could be improved. Internet is affordable."

Amenities

1.6/5
7 reviews

"Hotel buildings could use some improvement."

Vibe

1.4/5
12 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.1/5 based on reviews from all travelers.

"Close to Canary Wharf. Room needs to be improved. Vibe is not too good. Beach is not so nice. Great location."

Location

4.2/5
107 reviews

"Good location, more or less central. Pricey, inconvenient parking."

Service

2.9/5
148 reviews

"Relatively friendly and professional service." Complaints about housekeeping and reception. Concierge service is average.

Food

2.4/5
37 reviews

"Bad overall dining experience with a bad menu. Pizza is ok."

Value

2.3/5
95 reviews

"Value for money could be better. WiFi and breakfast pricey."

Breakfast

2.2/5
58 reviews

"Some complaints about quality and price of breakfast."

Room

2.0/5
248 reviews

"Complaints about maintenance and cleanliness in rooms and bathrooms." Great views from large but outdated rooms with subpar beds. Substandard furniture, A/C, minibar and TV's.

Cleanliness

1.8/5
69 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

WiFi

1.7/5
51 reviews

"Wifi quality could be improved. Relatively high internet cost."

Amenities

1.5/5
45 reviews

"Facilities in need of refurbishment. Architecture not so nice." Elevator in need of updating.

Vibe

1.4/5
82 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish.

Rated 3.5/5 based on reviews from couples.

"Location is great."

Location

4.3/5
16 reviews

"Good location, close to public transport."

Service

3.0/5
21 reviews

"Complaints about the reception staff, but the service is somewhat friendly."

Breakfast

2.2/5
5 reviews

"Breakfast can be improved."

Room

2.2/5
36 reviews

"Guests complain about cleanliness, maintenance, and furnishing." Big but somewhat old rooms, and problems with the beds and bathrooms.

Cleanliness

1.9/5
11 reviews

"Rooms could be cleaner."

Amenities

1.8/5
6 reviews

"Hotel buildings could use some improvement. Architecture not so nice."

WiFi

1.6/5
7 reviews

"WiFi isn't great although it's reasonably priced."

Vibe

1.4/5
9 reviews

"Vibe is not too good. Hotel could use some updating." Hotel could be more stylish.

Rated 3.0/5 based on reviews from families.

"Location is great."

Location

4.3/5
14 reviews

"Good location, close to public transport."

Service

2.8/5
23 reviews

"Service is friendly enough, with acceptable reception staff."

Breakfast

2.6/5
8 reviews

"Breakfast is average."

Food

2.4/5
5 reviews

"Food could be better."

Comfort

2.1/5
15 reviews

"Uncomfortable and noisy, but spacious, rooms with less than ideal beds."

Room

2.1/5
26 reviews

"Poorly cleaned and maintained rooms with poor beds and bathrooms." Spacious rooms.

Cleanliness

2.0/5
7 reviews

"Rooms could be cleaner."

Amenities

1.5/5
6 reviews

"Hotel buildings could use some improvement."

Vibe

1.2/5
8 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.0/5 based on reviews from solo travelers.

"Location is great."

Location

4.3/5
5 reviews

"Great location."

Service

3.0/5
6 reviews

"Service is adequate."

Value

2.8/5
7 reviews

"Fairly good value for money."

Room

1.9/5
10 reviews

"Room needs to be improved."

Vibe

1.2/5
5 reviews

"Vibe is not too good."

Rated 2.9/5 based on reviews from business travelers.

""

Room

1.6/5
7 reviews

"Room needs to be improved."

Rated 3.1/5 based on reviews from all travelers.

"Close to Canary Wharf. Room needs to be improved. Vibe is not too good. Beach is not so nice. Great location."

Location

4.3/5
2512 reviews

"Great location, close to the train station." Near enough to the city centre, with great sightseeing, shopping, and dining. Pricey, inconvenient parking. Reasonably accessible by car.

Service

2.9/5
3137 reviews

"Fairly friendly, professional staff, but complaints about reception." Housekeeping and management are lacking. Old, neglected rooms with uncomfortable beds, yet lovely views. Room service could have been improved. Booking process should be better organized. Concierge service is average. Hotel security can be an issue. Tour guide could be nicer.

WiFi

2.6/5
918 reviews

"WiFi is decent and okay-priced. Wifi quality could be improved."

Breakfast

2.5/5
956 reviews

"Some complaints about quality and price of breakfast."

Food

2.4/5
852 reviews

"Acceptable restaurant prices, but poor overall dining experience." Guests dislike the cleanliness and menus in the restaurant. Pizza is ok. Guests disliked the pork dishes, desserts, and fruits. Low rated side dishes and snacks. Tasteless vegetables. Pasta is ok. Poor vegetarian & vegan dishes. Delicious beef dishes & steak.

Room

2.2/5
5440 reviews

"Complaints about maintenance and cleanliness in rooms and bathrooms." Great views from large but outdated rooms with subpar beds. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

Cleanliness

1.9/5
1769 reviews

"Unclean rooms and pool area. Hotel facilities could use a good clean." The bathrooms and dining area need some cleaning. Wellness & sports facilities could use better cleaning.

Beach

1.9/5
7 reviews

"Beach is not so nice. No good beach sports."

Comfort

1.9/5
2668 reviews

"Poor beds, with complaints about A/C and noise. Spacious rooms."

Vibe

1.7/5
1650 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish. Entrance area is ok. Hotel is relatively luxurious.

Amenities

1.6/5
1698 reviews

"Outdated facilities, not accessible for those with handicaps." Architecture not so nice. Elevator in need of updating. Entrance area is ok. Adequate meeting & event facilities. Smoking area is not nice.

Rated 3.1/5 based on reviews from couples.

"Affordable beverage prices."

Location

4.3/5
329 reviews

"Great location. Pricey, inconvenient parking." Close to public transport and the train. Great sightseeing, restaurants and shopping nearby. Reasonably accessible by car.

Service

2.9/5
428 reviews

"Fairly friendly, professional staff, but complaints about reception." Housekeeping and management are lacking. Old, neglected rooms with uncomfortable beds, yet lovely views. Concierge service is average. Booking process should be better organized. Room service could have been improved.

Food

2.4/5
102 reviews

"Poor dining experience with uninteresting menus and bad side dishes." Untasty pork dishes and an insufficiently clean dining area. Food prices are OK, but the desserts are poorly reviewed. Pizza is ok.

Room

2.2/5
769 reviews

"Outdated rooms with complaints about minibars, A/C, and cleanliness." Poorly-maintained rooms with low rated beds, furniture, and TVs. Mediocre sized, poorly cleaned bathrooms. Okay-sized rooms with good views. Shower can be a problem.

Breakfast

2.2/5
143 reviews

"Some complaints about quality and price of breakfast."

WiFi

2.2/5
79 reviews

"Wifi quality could be improved. Internet is affordable."

Comfort

1.9/5
393 reviews

"Poor beds, with complaints about A/C and noise." Room and bathroom sized adequately.

Cleanliness

1.9/5
275 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean.

Vibe

1.6/5
218 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish. Entrance area is ok.

Amenities

1.5/5
237 reviews

"Outdated facilities with a decent entrance area." Architecture not so nice. Elevator in need of updating. Adequate meeting & event facilities. Smoking area is not nice.

Rated 2.9/5 based on reviews from solo travelers.

"Location is great."

Location

4.3/5
197 reviews

"Great location. Good shopping and sightseeing." Pricey, inconvenient parking.

Breakfast

2.5/5
77 reviews

"Breakfast is decent but expensive."

Service

2.5/5
259 reviews

"Fairly friendly, professional staff, but complaints about reception." Housekeeping and management are lacking. Concierge service is average. Booking process should be better organized.

Food

2.4/5
59 reviews

"Food and menu are not highly reviewed. Pizza is ok."

WiFi

2.0/5
94 reviews

"Wifi quality could be improved. Internet is affordable."

Room

1.9/5
422 reviews

"Bathrooms and bedrooms are poorly cleaned and a bit old." Guests complain about maintenance, beds, and TVs. Poorly rated A/C, minibars, and furniture. Okay-sized rooms with good views. Shower can be a problem.

Comfort

1.6/5
198 reviews

"Poor beds, with complaints about A/C and noise. Average sized rooms."

Amenities

1.4/5
135 reviews

"Outdated facilities with a decent entrance area." Elevator in need of updating. Architecture not so nice. Smoking area is not nice.

Cleanliness

1.4/5
140 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Vibe

1.4/5
115 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish. Entrance area is ok.

Rated 2.8/5 based on reviews from business travelers.

"Location is great."

Location

4.4/5
155 reviews

"Great location with excellent sightseeing." Hard to park, but close to public transport.

WiFi

2.4/5
81 reviews

"Wifi quality could be improved. Internet is affordable."

Service

2.2/5
217 reviews

"Complaints about reception service." Relatively friendly and professional service. Management should be more attentive. Concierge service is average.

Food

2.1/5
53 reviews

"Bad overall dining experience with a bad menu. Pizza is ok."

Breakfast

1.9/5
42 reviews

"Some complaints about quality and price of breakfast."

Cleanliness

1.9/5
101 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Room

1.9/5
327 reviews

"Complaints about maintenance and cleanliness in rooms and bathrooms." Great views from large but outdated rooms with subpar beds. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

Vibe

1.6/5
95 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish. Entrance area is ok.

Comfort

1.3/5
144 reviews

"Poor beds, with complaints about A/C and noise. Spacious rooms."

Amenities

1.3/5
101 reviews

"Outdated facilities with a decent entrance area." Architecture not so nice. Elevator in need of updating.

Rated 3.1/5 based on reviews from families.

"Train station is close. Great shopping."

Location

4.2/5
156 reviews

"Great location, close to the train station." Pricey, inconvenient parking. Great shopping.

Service

2.6/5
185 reviews

"Acceptably professional staff and mediocre bar service." Complaints about management, but acceptably friendly staff. Complaints about housekeeping and reception. Concierge service is average. Booking process should be better organized. Room service could have been improved.

Breakfast

2.5/5
70 reviews

"Breakfast is decent but expensive."

Room

2.0/5
304 reviews

"Untidy, outdated rooms with bad TV's and A/C." Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Spacious rooms with excellent views. Shower can be a problem.

Vibe

2.0/5
95 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish. Entrance area is ok.

WiFi

1.9/5
33 reviews

"Wifi quality could be improved. Internet is affordable."

Cleanliness

1.8/5
112 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Comfort

1.7/5
171 reviews

"Poor beds, with complaints about A/C and noise. Spacious rooms."

Amenities

1.4/5
107 reviews

"Outdated facilities with a decent entrance area." Elevator in need of updating. Architecture not so nice.

Rated 3.5/5 based on reviews from all travelers.

"Close to Canary Wharf. Room needs to be improved. Vibe is not too good. Beach is not so nice. Great location."

Location

4.5/5
21 reviews

"Great location."

Value

3.2/5
21 reviews

"Fairly good value for money. Internet is affordable."

Service

2.6/5
30 reviews

"Complaints about the reception staff, but the service is somewhat friendly."

Room

2.5/5
42 reviews

"Big, decent rooms." Poor cleanliness in outdated rooms, with bed and bathroom complaints.

Breakfast

2.5/5
16 reviews

"Breakfast can be improved."

Comfort

2.2/5
22 reviews

"Big rooms but uncomfortable with subpar beds."

Cleanliness

2.1/5
7 reviews

"Rooms could be cleaner."

Amenities

1.9/5
23 reviews

"Outdated facilities with a decent entrance area."

WiFi

1.9/5
10 reviews

"Wifi quality could be improved. Internet is affordable."

Vibe

1.6/5
28 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is ok.

Rated 3.1/5 based on reviews from all travelers.

"Close to Canary Wharf. Room needs to be improved. Vibe is not too good. Beach is not so nice. Great location."

Location

4.5/5
17 reviews

"Great location."

Service

2.8/5
25 reviews

"Relatively friendly and professional service." Complaints about housekeeping and reception.

Breakfast

2.6/5
10 reviews

"Breakfast is average."

Food

2.4/5
7 reviews

"Food could be better."

Comfort

2.2/5
21 reviews

"Big rooms but uncomfortable with subpar beds."

Room

2.1/5
44 reviews

"Rooms need more cleaning and maintenance, with poorly rated minibars." Big but somewhat old rooms, and problems with the beds and bathrooms.

Cleanliness

1.9/5
12 reviews

"Rooms could be cleaner."

WiFi

1.7/5
13 reviews

"Wifi quality could be improved. Internet is affordable."

Amenities

1.6/5
9 reviews

"Facilities in need of refurbishment."

Vibe

1.1/5
21 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 2.8/5 based on reviews from couples.

"Great location."

Room

2.0/5
5 reviews

"Room needs to be improved."

Rated 3.0/5 based on reviews from families.

""

Room

1.7/5
6 reviews

"Room needs to be improved."

Vibe

1.2/5
5 reviews

"Vibe is not too good."

Rated 2.9/5 based on reviews from all travelers.

"Close to Canary Wharf. Room needs to be improved. Vibe is not too good. Beach is not so nice. Great location."

Location

4.5/5
119 reviews

"Great location somewhat accessible by car." Good shopping, and reasonably central location.

Service

2.8/5
123 reviews

"Fairly friendly, professional staff, but complaints about reception."

Value

2.6/5
74 reviews

"Fairly good value for money. Internet is affordable." High priced breakfast.

Food

2.5/5
30 reviews

"Bad overall dining experience with a bad menu. Bad desserts & fruits."

Breakfast

2.2/5
78 reviews

"Some complaints about quality and price of breakfast."

Room

2.0/5
226 reviews

"Complaints about maintenance and cleanliness in rooms and bathrooms." Great views from large but outdated rooms with subpar beds. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

Comfort

1.9/5
110 reviews

"Poor beds, with complaints about A/C and noise. Spacious rooms."

WiFi

1.9/5
43 reviews

"Wifi quality could be improved. Internet is affordable."

Cleanliness

1.9/5
88 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

1.7/5
32 reviews

"Uninspiring buildings and a so-so entrance area." Elevator in need of updating.

Wellness Area

1.6/5
8 reviews

"Wellness & sports facilities could be improved."

Vibe

1.4/5
96 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is ok. Hotel could be more stylish.

Rated 2.8/5 based on reviews from couples.

"Great shopping."

Location

4.4/5
17 reviews

"Good location, close to public transport."

Service

3.0/5
10 reviews

"Service is adequate."

Breakfast

2.4/5
12 reviews

"Breakfast can be improved."

Food

2.2/5
5 reviews

"Food could be better."

Comfort

2.0/5
14 reviews

"Not very comfortable, with poor beds."

Cleanliness

1.7/5
8 reviews

"Rooms could be cleaner."

Room

1.6/5
26 reviews

"Poorly cleaned, old rooms and bathrooms." Rooms not well-kept, with poor beds and furniture.

Amenities

1.6/5
6 reviews

"Hotel buildings could use some improvement."

Vibe

1.2/5
16 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.1/5 based on reviews from families.

"Great view."

Location

4.3/5
14 reviews

"Great location."

Value

3.1/5
12 reviews

"Fairly good value for money."

Service

2.8/5
16 reviews

"Service is relatively friendly."

Breakfast

2.4/5
7 reviews

"Breakfast can be improved."

Cleanliness

1.9/5
12 reviews

"Rooms could be cleaner."

Comfort

1.9/5
13 reviews

"Uncomfortable, noisy rooms with poor beds."

Room

1.9/5
26 reviews

"Poorly cleaned and maintained rooms with poor beds and bathrooms."

WiFi

1.7/5
5 reviews

"Complaints about WiFi."

Vibe

1.4/5
10 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.0/5 based on reviews from solo travelers.

"Spacious rooms."

Location

4.5/5
8 reviews

"Great location."

Service

2.8/5
9 reviews

"Service is relatively friendly."

Breakfast

2.3/5
5 reviews

"Breakfast can be improved."

Cleanliness

2.2/5
8 reviews

"Rooms could be cleaner."

Comfort

2.2/5
6 reviews

"More comfort would be nice."

Room

2.1/5
22 reviews

"Poorly cleaned, old rooms and bathrooms."

Vibe

1.3/5
12 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.0/5 based on reviews from business travelers.

"Great location."

Location

4.5/5
5 reviews

"Great location."

Service

2.6/5
7 reviews

"Service is adequate."

Room

1.9/5
5 reviews

"Room needs to be improved."

Rated 3.1/5 based on reviews from all travelers.

"Close to Canary Wharf. Room needs to be improved. Vibe is not too good. Beach is not so nice. Great location."

Location

4.8/5
91 reviews

"Good location, close to public transport."

Service

3.2/5
75 reviews

"Friendly, acceptably professional service." Complaints about housekeeping and reception.

Room

2.5/5
172 reviews

"Outdated, rooms with poor cleanliness and maintenance." Guests disliked the beds, furniture, minibar, and A/C. Mediocre sized, poorly cleaned bathrooms. Spacious rooms with excellent views. Shower can be a problem.

Cleanliness

2.4/5
66 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Breakfast

2.0/5
38 reviews

"Some complaints about quality and price of breakfast."

Amenities

1.9/5
29 reviews

"Uninspiring buildings and a so-so entrance area."

WiFi

1.8/5
18 reviews

"Wifi quality could be improved. Internet is affordable."

Vibe

1.4/5
70 reviews

"Vibe is not too good. Hotel could use some updating." Hotel could be more stylish. Entrance area is ok.

Rated 3.3/5 based on reviews from couples.

"Friendly service."

Location

4.4/5
12 reviews

"Good location, close to public transport."

Value

3.4/5
7 reviews

"Fairly good value for money."

Service

3.0/5
16 reviews

"Service is relatively friendly."

Room

2.5/5
30 reviews

"Poorly cleaned and maintained rooms with poor beds and bathrooms." Spacious rooms.

Breakfast

2.5/5
5 reviews

"Breakfast can be improved."

Cleanliness

2.2/5
12 reviews

"Rooms could be cleaner."

Comfort

2.1/5
16 reviews

"Big rooms but uncomfortable with subpar beds."

Vibe

1.6/5
8 reviews

"Vibe is not too good."

Rated 3.2/5 based on reviews from families.

"Great location."

Location

4.3/5
12 reviews

"Good location, close to public transport."

Service

3.0/5
5 reviews

"Service is adequate."

Cleanliness

2.1/5
5 reviews

"Rooms could be cleaner."

Comfort

2.0/5
6 reviews

"More comfort would be nice."

Room

1.9/5
16 reviews

"Guests complain about cleanliness, maintenance, and furnishing."

Vibe

1.1/5
6 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.3/5 based on reviews from solo travelers.

""

Room

1.8/5
11 reviews

"Rooms need regular maintenance."

Vibe

1.4/5
7 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.5/5 based on reviews from all travelers.

"Close to Canary Wharf. Room needs to be improved. Vibe is not too good. Beach is not so nice. Great location."

Location

4.3/5
17 reviews

"Great location."

Service

3.1/5
13 reviews

"Service is relatively friendly."

Breakfast

2.5/5
9 reviews

"Breakfast can be improved."

Room

2.2/5
31 reviews

"Somewhat unclean rooms with uncomfortable beds and poor bathrooms."

Cleanliness

1.9/5
7 reviews

"Rooms could be cleaner."

WiFi

1.6/5
6 reviews

"Wifi quality could be improved."

Vibe

1.6/5
8 reviews

"Vibe is not too good."

Rated 3.4/5 based on reviews from couples.

""

Service

3.0/5
5 reviews

"Service is adequate."

Room

2.1/5
6 reviews

"Room needs to be improved."

Rated 3.0/5 based on reviews from all travelers.

"Close to Canary Wharf. Room needs to be improved. Vibe is not too good. Beach is not so nice. Great location."

Location

4.0/5
77 reviews

"Good location, close to public transport."

Service

2.9/5
62 reviews

"Complaints about the reception staff, but the service is somewhat friendly."

Value

2.6/5
39 reviews

"Fairly good value for money. Internet is affordable."

Food

2.4/5
16 reviews

"Food could be better."

Breakfast

1.9/5
54 reviews

"Breakfast can be improved."

Room

1.8/5
156 reviews

"Poorly cleaned, old rooms and bathrooms, and insufficient A/C." Poorly-maintained rooms with low rated beds, furniture, and TVs. Okay-sized rooms with good views. Shower can be a problem.

Cleanliness

1.7/5
48 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Comfort

1.6/5
79 reviews

"Poor beds, with complaints about A/C and noise. Average sized rooms."

WiFi

1.6/5
26 reviews

"Wifi quality could be improved. Internet is affordable."

Amenities

1.3/5
45 reviews

"Outdated facilities with a decent entrance area." Architecture not so nice. Elevator in need of updating.

Vibe

1.2/5
67 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish. Entrance area is ok. Hotel is relatively luxurious.

Rated 3.0/5 based on reviews from couples.

"Location is great."

Location

4.4/5
12 reviews

"Good location, close to public transport."

Service

3.1/5
10 reviews

"Service is average, but very friendly."

Food

2.4/5
5 reviews

"Food could be better."

Breakfast

2.0/5
14 reviews

"Breakfast can be improved."

Comfort

1.9/5
18 reviews

"Room sizes are okay, but below average comfort and beds."

Cleanliness

1.7/5
9 reviews

"Rooms could be cleaner."

Room

1.7/5
28 reviews

"Poorly cleaned and maintained rooms with poor beds and bathrooms." Average sized rooms.

Vibe

1.3/5
8 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.1/5 based on reviews from families.

"Good location."

Location

4.0/5
11 reviews

"Great location."

Breakfast

2.2/5
8 reviews

"Breakfast can be improved."

Comfort

2.0/5
8 reviews

"Not very comfortable, with poor beds."

Room

1.9/5
16 reviews

"Guests complain about the rooms and subpar beds."

Vibe

1.3/5
10 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.2/5 based on reviews from solo travelers.

"Great location."

Location

4.5/5
6 reviews

"Great location."

Room

1.8/5
9 reviews

"Room needs to be improved."

Comfort

1.7/5
5 reviews

"More comfort would be nice."

Rated 3.1/5 based on reviews from business travelers.

""

Room

1.9/5
7 reviews

"Room needs to be improved."

Comfort

1.8/5
5 reviews

"More comfort would be nice."

Rated 3.0/5 based on reviews from all travelers.

"Close to Canary Wharf. Room needs to be improved. Vibe is not too good. Beach is not so nice. Great location."

Location

4.5/5
24 reviews

"Good location, close to public transport."

Service

2.7/5
19 reviews

"Complaints about the reception staff, but the service is somewhat friendly."

Food

2.2/5
6 reviews

"Food could be better."

Breakfast

2.1/5
11 reviews

"Breakfast can be improved."

Cleanliness

2.0/5
12 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Comfort

2.0/5
23 reviews

"Spacious but uncomfortable rooms with poor beds and A/C."

Room

1.9/5
37 reviews

"Big rooms with amazing views, but problems with cleanliness and bathrooms." Poorly maintained rooms with subpar beds and furniture, and inadequate A/C.

Amenities

1.4/5
6 reviews

"Uninspiring buildings and a so-so entrance area."

Vibe

1.4/5
12 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is ok.

WiFi

1.3/5
7 reviews

"Wifi quality could be improved."

Rated 3.0/5 based on reviews from all travelers.

"Close to Canary Wharf. Room needs to be improved. Vibe is not too good. Beach is not so nice. Great location."

Location

4.2/5
108 reviews

"Great location. Good shopping, and reasonably central location."

Service

2.6/5
110 reviews

"Relatively friendly and professional service." Complaints about housekeeping and reception.

Food

2.5/5
27 reviews

"Bad overall dining experience with a bad menu."

Room

2.3/5
183 reviews

"Outdated rooms with complaints about minibars, A/C, and cleanliness." Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Spacious rooms with excellent views. Shower can be a problem.

Breakfast

2.2/5
40 reviews

"Some complaints about quality and price of breakfast."

Cleanliness

1.9/5
61 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

WiFi

1.8/5
39 reviews

"Wifi quality could be improved. Internet is affordable."

Amenities

1.5/5
53 reviews

"Outdated facilities with a decent entrance area." Architecture not so nice. Elevator in need of updating.

Vibe

1.1/5
90 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish. Entrance area is ok.

Rated 3.1/5 based on reviews from couples.

"Spacious rooms. Great shopping."

Location

4.5/5
20 reviews

"Great location."

Service

3.0/5
18 reviews

"Service is relatively friendly."

Breakfast

2.5/5
7 reviews

"Breakfast can be improved."

Comfort

2.0/5
18 reviews

"Big rooms but uncomfortable with subpar beds."

Cleanliness

1.9/5
16 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Room

1.7/5
34 reviews

"Rooms have complaints with cleanliness, bathrooms, beds, and furniture." Spacious rooms.

Amenities

1.5/5
12 reviews

"Hotel buildings could use some improvement."

Vibe

1.1/5
15 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 2.9/5 based on reviews from families.

"Location is great."

Location

4.1/5
12 reviews

"Good location, close to public transport."

Service

2.9/5
12 reviews

"Service is adequate."

Comfort

2.0/5
12 reviews

"Not very comfortable, with poor beds."

Room

1.9/5
19 reviews

"Rooms are older and poorly cleaned, with substandard beds." Poorly maintained rooms with low quality furniture.

Cleanliness

1.7/5
8 reviews

"Rooms could be cleaner."

Amenities

1.6/5
8 reviews

"Hotel buildings could use some improvement."

Vibe

1.4/5
9 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.2/5 based on reviews from solo travelers.

""

Room

1.8/5
5 reviews

"Room needs to be improved."