4.1
Very Good

Summary of 3,020 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.1/5 based on reviews from all travelers.

"Very good for traveling with friends. Close to River Walk. Great location."

Location

4.2/5
1027 reviews

"Great location. Pricey, inconvenient parking." Central location with great sightseeing, dining out and shopping. Reasonably accessible by car.

Service

4.2/5
742 reviews

"Friendly service and great reception. Great concierge service." Management is alright, but housekeeping is not great. Hotel security is ok. Recreation staff is nice. Booking process should be better organized.

Breakfast

4.2/5
560 reviews

"Great and affordable breakfast."

WiFi

3.8/5
11 reviews

"Good internet service. Average wifi quality."

Room

3.2/5
856 reviews

"Average sized rooms." Great beds in acceptably clean rooms with good TV's. Bathrooms are large but with substandard cleaning. Outdated rooms with no views, poor A/C and furniture. Badly maintained rooms with poor minibars and kitchenettes. Shower can be a problem.

Value

2.5/5
324 reviews

"Value for money could be better. Fair breakfast prices."

Amenities

2.5/5
170 reviews

"Grounds are fine, but with outdated facilities. Beautiful architecture." Elevator in need of updating.

Rated 4.0/5 based on reviews from families.

"Luxurious Hotel. Good restaurants & bars in the area."

Service

4.3/5
95 reviews

"Service is great, except for some complaints about housekeeping." Great concierge service.

Location

4.0/5
148 reviews

"Great location. Pricey, inconvenient parking." Near downtown with great sightseeing and shopping. Reasonably accessible by car.

Breakfast

3.9/5
67 reviews

"Tasty breakfast."

Room

3.0/5
121 reviews

"Rooms are of average size, and moderately well-maintained, with nice beds." Bathrooms are dirty and rooms in need of maintenance. Outdated room and furniture, and problems with the A/C. Shower can be a problem.

Cleanliness

2.8/5
59 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Value

2.3/5
46 reviews

"Value for money could be better."

Rated 4.2/5 based on reviews from couples.

"Friendly atmosphere. Great concierge service."

Service

4.3/5
76 reviews

"Efficient, friendly service with a nice reception." Great concierge service.

Breakfast

4.3/5
75 reviews

"Tasty breakfast."

Location

4.2/5
134 reviews

"Great location. Pricey, inconvenient parking." Near downtown with great sightseeing and shopping. Reasonably accessible by car.

Room

3.1/5
88 reviews

"Rooms are of average size, and moderately well-maintained, with nice beds." Badly maintained and cleaned rooms with poor furnishings. Shower can be a problem.

Amenities

2.4/5
12 reviews

"Hotel buildings could use some improvement."

Value

2.2/5
33 reviews

"Value for money could be better."

Rated 4.1/5 based on reviews from solo travelers.

"Great reception. Friendly service."

Service

4.3/5
9 reviews

"Friendly service."

Location

3.8/5
9 reviews

"Great location."

Room

2.9/5
8 reviews

"Room is all right."

Value

2.2/5
7 reviews

"Value for money could be better."

Rated 3.7/5 based on reviews from all travelers.

"Very good for traveling with friends. Close to River Walk. Great location."

Location

4.2/5
17 reviews

"Well-located, although unfortunately the parking isn't easy."

Breakfast

4.1/5
9 reviews

"Tasty breakfast."

Service

3.9/5
11 reviews

"Friendly service and great reception."

Room

2.7/5
18 reviews

"Great beds in okay rooms."

Comfort

2.7/5
10 reviews

"Excellent beds, but only decently comfortable overall and somewhat noisy."

Value

2.1/5
7 reviews

"Value for money could be better."

Rated 4.0/5 based on reviews from all travelers.

"Very good for traveling with friends. Close to River Walk. Great location."

Service

4.2/5
684 reviews

"Friendly service and great reception. Great concierge service." Management is alright, but housekeeping is not great. Hotel security is ok. Recreation staff is nice. Booking process should be better organized.

Location

4.2/5
895 reviews

"Great location. Pricey, inconvenient parking." Central location with great sightseeing, dining out and shopping. Reasonably accessible by car.

Breakfast

4.2/5
479 reviews

"Great and affordable breakfast."

WiFi

3.4/5
7 reviews

"Average wifi quality."

Room

3.2/5
764 reviews

"Great beds in acceptably clean rooms with good TV's." Rooms are OK size, but old and neglected with poor furniture. Bathrooms are large but with substandard cleaning. Shower can be a problem. Complaints about minibars and kitchenettes.

Value

2.7/5
282 reviews

"Fairly good value for money. Fair breakfast prices."

Amenities

2.4/5
156 reviews

"Facilities in need of refurbishment." Decent hotel grounds and entrance area. Beautiful architecture.

Rated 4.0/5 based on reviews from families.

"Fair breakfast prices. Good restaurants & bars in the area."

Service

4.4/5
84 reviews

"Great service, especially at reception."

Location

4.0/5
124 reviews

"Great location. Pricey, inconvenient parking." Good shopping and sightseeing.

Breakfast

3.9/5
52 reviews

"Tasty breakfast."

Room

3.0/5
102 reviews

"Rooms are of average size, and moderately well-maintained, with nice beds." Guests complain about the room maintenance and furnishings, the bathroom cleanliness, and the A/C. Shower can be a problem.

Cleanliness

2.8/5
52 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Value

2.4/5
38 reviews

"Value for money could be better."

Rated 4.2/5 based on reviews from couples.

"Near city centre. Great concierge service."

Service

4.5/5
65 reviews

"Efficient, friendly service with a nice reception." Great concierge service.

Breakfast

4.2/5
58 reviews

"Tasty breakfast."

Location

4.2/5
102 reviews

"Great location. Pricey, inconvenient parking." Near downtown with great sightseeing and shopping.

Room

3.1/5
65 reviews

"Rooms are of average size, and moderately well-maintained, with nice beds." Badly maintained and cleaned rooms with poor furnishings. Shower can be a problem.

Cleanliness

2.8/5
33 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Amenities

2.4/5
11 reviews

"Hotel buildings could use some improvement."

Value

2.2/5
23 reviews

"Value for money could be better."

Rated 3.9/5 based on reviews from solo travelers.

"Great reception. Friendly service."

Service

4.3/5
9 reviews

"Friendly service."

Location

3.8/5
9 reviews

"Great location."

Room

2.9/5
8 reviews

"Room is all right."

Value

2.2/5
6 reviews

"Value for money could be better."

Rated 4.1/5 based on reviews from all travelers.

"Very good for traveling with friends. Close to River Walk. Great location."

Location

4.2/5
14 reviews

"Great location."

Breakfast

3.8/5
10 reviews

"Tasty breakfast."

Room

2.9/5
8 reviews

"Room is all right."

Comfort

2.7/5
5 reviews

"Comfortable."

Vibe

2.3/5
6 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 4.0/5 based on reviews from all travelers.

"Very good for traveling with friends. Close to River Walk. Great location."

Location

4.2/5
10 reviews

"Well-located, although unfortunately the parking isn't easy."

Breakfast

4.1/5
8 reviews

"Tasty breakfast."

Room

2.7/5
5 reviews

"Room is all right."

Comfort

2.5/5
5 reviews

"Comfortable."

Value

2.2/5
8 reviews

"Value for money could be better."

Rated 3.9/5 based on reviews from all travelers.

"Very good for traveling with friends. Close to River Walk. Great location."

Breakfast

4.2/5
28 reviews

"Tasty breakfast."

Location

4.2/5
48 reviews

"Near city centre in a great location." Not great access by car, with poorly rated parking.

Service

4.2/5
24 reviews

"Friendly service."

Room

3.2/5
35 reviews

"Large enough and decently clean rooms with complaints about maintenance and bathrooms."

Comfort

2.8/5
20 reviews

"Noisy, moderately comfortable, and modestly sized rooms."

Value

2.2/5
13 reviews

"Value for money could be better."

Vibe

2.2/5
6 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 4.0/5 based on reviews from families.

"Great location."

Breakfast

4.2/5
6 reviews

"Tasty breakfast."

Location

4.2/5
12 reviews

"Great location."

Room

3.0/5
10 reviews

"Room is all right."

Comfort

2.8/5
6 reviews

"Comfortable."

Rated 4.0/5 based on reviews from couples.

"Fantastic service. Tasty breakfast."

Location

4.2/5
14 reviews

"Great location."

Breakfast

4.2/5
7 reviews

"Tasty breakfast."

Service

4.2/5
8 reviews

"Fantastic service."

Room

3.0/5
9 reviews

"Room is all right."

Comfort

2.5/5
6 reviews

"Comfortable."

Value

2.2/5
6 reviews

"Value for money could be better."

Rated 4.0/5 based on reviews from all travelers.

"Very good for traveling with friends. Close to River Walk. Great location."

Location

4.2/5
7 reviews

"Great location."

Comfort

2.6/5
5 reviews

"Comfortable."

Rated 4.0/5 based on reviews from all travelers.

"Very good for traveling with friends. Close to River Walk. Great location."

Location

4.3/5
16 reviews

"Great location."

Breakfast

4.2/5
9 reviews

"Tasty breakfast."

Service

4.2/5
6 reviews

"Fantastic service."

Room

2.6/5
10 reviews

"Room is all right."

Comfort

2.5/5
7 reviews

"More comfort would be nice."