Score distribution

39
6
0
1
0

Types of travelers

2/5

"Não voltaria a ficar neste alojamento nem o recomendo"

Pontos Fortes: O banho era óptimo - a temperatura e a pressão da água e o equipamento foram os melhores que encontrámos nas Filipinas. A casa de banho parecia ter sido renovada há muito pouco tempo, apenas as janelas não eram isoladas, tinham buracos para o exterior; O espaço envolvente estava bem cuidado; As funcionárias eram simpáticas e prestáveis, mas não nos resolveram o problema dos mosquitos. Pontos Fracos: ^ Wi-Fi apenas na zona das refeições; O quarto cheirava a mofo permanentemente; O quarto tinha imensos mosquitos e não tinha forma de isolamento decente com o exterior; A decoração era muito pobre, só tinha uma cama e um móvel, o que torna o ambiente muito desconfortável; A iluminação é péssima, falta mesas de cabeceira com candeeiros; As janelas do quarto não tinham isolamento de luz, cortinas e sistema de fixação muito pobre, sempre a desmanchar-se e a cair ao chão; Pequenos-almoços com qualidade muito fraca e não estão incluídos no valor do quarto; As camas são muito mal feitas, apenas têm o lençol de baixo e o lençol de cima é deixado dobrado em cima da cama (para ser o cliente a fazer a cama?!?); Não existia qualquer tipo de manta, edredon ou cobertor; Água engarrafada no quarto também não existia. Foi o único alojamento nas Filipinas que não tinha este mimo; A limpeza ao quarto nunca foi feita, alegaram que não tinham mais chaves (?) - não sendo o quarto junto à recepção teria que ser o cliente a levar e a ir buscar a chave sempre que quisesse entrar no quarto (?); O valor / noite é exagerado para o serviço que oferecem.

5/5

"Fabulous - Transcendent"

Everything I wanted. The staff is like a big happy family - super friendly and laughing constantly. GREAT ENERGY.

5/5

"Feels like home."

Thank you for making our trip memorable. The place was so relaxing and the staff was very helpful and they made us feel like we were part of the family. Rico was the best host a visitor to this place can have he and the rest of the staff would take time to answer all our questions about what to do and where to go in Siargao. Our family has made new friends through this wonderful experience. The rooms were well kept and the surrounding areas of the resorts was well maintained. Hoping to go back soon. Big shout out to Stella and the staff for making our stay amazing.

4/5

"Fun, relaxing family trip"

Overall our stay was wonderful. The staff was friendly and helpful. We especially appreciated the kindness extended to our children. The restaurant offered a variety of good food. The location of the hotel was convenient. We would recommend the resort for anyone seeking a low key vacation. Suggestions would be minimal adjustments to the room. A hand towel and hand soap would be nice for the bathroom. Also we received both towels and sheets with stains.

5/5

"Amazing resort!"

I stayed here for 4 nights together with my boyfriend. It was amazing! Staff is amazing, always friendly and helpful. The dinners we had there were also really good. The room was very clean, spacious and had a balcony overlooking the ocean. And because of the continuous ocean breeze, it never got too warm and we also didn't have any mosquitoes which was very pleasant! The air con was very quiet and it was easy to keep the room at the right temperature. Only downside of the room was the occasional sewage odour coming from the tap and the toilet in the bathroom. The toilet also didn't flush very well. Overall, I would highly recommend this resort and hope to be coming back there in the future.