4.5
Excellent

Summary of 4,797 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.5/5 based on reviews from all travelers.

"Excellent family hotel. Close to Chiang Mai city. Close to restaurants, bars and shopping areas. Fantastic service."

Wellness Area

4.7/5
310 reviews

"Great fitness area, sauna and wellness. Great wellness staff."

Service

4.5/5
2134 reviews

"Excellent and friendly service from bar staff, reception, and management." Professional housekeeping, pool/beach service, and restaurant service. Great concierge service. Great hotel security. Great childcare and entertainment. Room service is average. Smooth booking process. Recreation staff is nice. Good shuttle service.

Location

4.5/5
534 reviews

"Great location near the airport." Near the city centre with nearby dining and shopping, and okay sightseeing. Excellent parking and car access.

Breakfast

4.1/5
526 reviews

"Reasonably priced, tasty breakfasts."

Amenities

3.6/5
510 reviews

"Great conference area and nice entrance area. Average hotel building." Nice grounds with great facilities for kids. Facilities are outdated, but outdoor sports facilities are top-notch. Beautiful architecture. Elevator in need of updating.

Room

3.5/5
943 reviews

"Large rooms with great views and nice kitchenettes." Rooms are quite clean and beds are standard. Bathrooms are moderately-sized, but substandard. Subpar balconies, A/C, and furniture in outdated rooms. Badly maintained rooms with subpar minibars and TVs. Shower can be a problem.

Cleanliness

3.3/5
337 reviews

"Rooms and pool are acceptably clean. Moderately clean hotel facilities."

WiFi

2.4/5
11 reviews

"Wifi quality could be improved."

Rated 4.5/5 based on reviews from families.

"Beautiful architecture. Great shopping."

Location

4.5/5
110 reviews

"Great location with good access by car." Great shopping and near the city centre with decent sightseeing.

Pool

4.3/5
71 reviews

"Great pool."

Service

4.2/5
181 reviews

"Professional, friendly service, and great reception and management." Housekeeping is satisfactory. Great hotel security.

Breakfast

4.0/5
89 reviews

"Tasty yet pricey breakfasts."

Room

3.5/5
114 reviews

"Okay beds and somewhat clean, big rooms with excellent views." Old, poorly-maintained rooms with deficient furniture and bathrooms.

Amenities

3.5/5
63 reviews

"Good kids facilities but outdated."

Cleanliness

3.4/5
29 reviews

"Room cleanliness is acceptable."

Rated 4.6/5 based on reviews from couples.

"Accessible parking. Great concierge service."

Service

4.7/5
57 reviews

"Professional service. Room service is average."

Location

4.3/5
25 reviews

"Near city centre in a great location."

Breakfast

4.2/5
31 reviews

"Tasty breakfast."

Amenities

3.5/5
23 reviews

"Good amenities and hotel building is acceptable."

Room

3.2/5
46 reviews

"Fairly clean rooms, if old. Spacious rooms."

Cleanliness

3.1/5
19 reviews

"Room cleanliness is acceptable."

Vibe

3.0/5
27 reviews

"Decent vibe. Hotel could use some updating."

Rated 4.6/5 based on reviews from business travelers.

"Great location. Great amenities."

Location

4.5/5
7 reviews

"Great location."

Service

4.3/5
10 reviews

"Fantastic service."

Pool

4.3/5
5 reviews

"Great pool."

Amenities

3.6/5
9 reviews

"Good amenities and hotel building is acceptable."

Room

3.4/5
5 reviews

"Room is all right."

Vibe

3.0/5
7 reviews

"Decent vibe."

Rated 4.7/5 based on reviews from solo travelers.

"Great wellness & sports facilities. Great room."

Service

4.2/5
7 reviews

"Fantastic service."

Food

4.0/5
5 reviews

"Delicious food."

Breakfast

3.9/5
5 reviews

"Tasty breakfast."

Room

3.3/5
9 reviews

"Room is all right."

Rated 4.4/5 based on reviews from all travelers.

"Excellent family hotel. Close to Chiang Mai city. Close to restaurants, bars and shopping areas. Fantastic service."

Location

4.8/5
208 reviews

"Great location. Near downtown with great sightseeing and shopping." Close to the airport, with easy car access.

Wellness Area

4.7/5
217 reviews

"Awesome wellness and fitness areas. Great wellness staff."

Service

4.7/5
1317 reviews

"Excellent and friendly service from bar staff, reception, and management." Professional housekeeping, pool/beach service, and restaurant service. Great concierge service. Great childcare and entertainment. Room service is average. Great hotel security. Recreation staff is nice. Smooth booking process.

Breakfast

4.2/5
234 reviews

"Reasonably priced, tasty breakfasts."

Food

3.9/5
399 reviews

"Great dining with affordable prices, great desserts, and lovely snacks." Menu and side dishes are decent. Fish & seafood is acceptable. Yummy vegetarian & vegan dishes.

Room

3.8/5
466 reviews

"Large rooms with great views and nice kitchenettes." Poor maintenance in somewhat out-of-date rooms, with poor TVs and bathroom cleanliness. Room cleanliness is acceptable. Below average furnishing, balconies, and A/C.

Amenities

3.6/5
262 reviews

"Well-equipped conference area and lovely hotel grounds." Great entrance area, but outdated facilities. Nice grounds with great facilities for kids. Unspectacular architecture. Elevator in need of updating.

Cleanliness

3.1/5
181 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

WiFi

1.1/5
5 reviews

"Wifi quality could be improved."

Rated 4.3/5 based on reviews from families.

"Great wellness & sports facilities. Great reception."

Wellness Area

4.7/5
5 reviews

"Great wellness & sports facilities."

Location

4.7/5
24 reviews

"Great location near lots of shopping."

Service

4.4/5
44 reviews

"Friendly service and great reception."

Pool

4.2/5
13 reviews

"Great pool."

Breakfast

4.0/5
11 reviews

"Tasty breakfast."

Amenities

3.7/5
12 reviews

"Good amenities and hotel building is acceptable."

Room

3.4/5
27 reviews

"Rooms spacious and relatively tidy."

Cleanliness

3.2/5
10 reviews

"Room cleanliness is acceptable."

Rated 4.6/5 based on reviews from couples.

"Great concierge service. Spacious rooms."

Service

4.7/5
24 reviews

"Friendly service."

Pool

4.3/5
7 reviews

"Great pool."

Breakfast

4.2/5
10 reviews

"Tasty breakfast."

Amenities

3.8/5
6 reviews

"Nice building."

Cleanliness

3.5/5
8 reviews

"Quite clean."

Room

3.2/5
15 reviews

"Room is all right."

Rated 4.5/5 based on reviews from all travelers.

"Excellent family hotel. Close to Chiang Mai city. Close to restaurants, bars and shopping areas. Fantastic service."

Pool

4.3/5
107 reviews

"Great pool."

Location

4.3/5
259 reviews

"Great location." Sightseeing is decent, but the city centre and restaurants and bars are nearby. Excellent parking and car access.

Service

4.0/5
405 reviews

"Professional, friendly service, and great reception and management." Housekeeping is satisfactory. Great hotel security.

Breakfast

3.9/5
199 reviews

"Reasonably priced, tasty breakfasts."

Vibe

3.4/5
218 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Luxurious Hotel. Pleasant entrance area.

Cleanliness

3.2/5
57 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Amenities

3.1/5
156 reviews

"Mediocre building with old facilities." Nice grounds with great facilities for kids. Great sports facilities and a gorgeous entrance area.

Room

3.1/5
280 reviews

"Clean enough room with okay furniture, but lacking maintenance." Guests complain about bathrooms, A/C, and outdated rooms. Large rooms with great views and nice kitchenettes. Shower can be a problem.

Beach

1.5/5
8 reviews

"Beach is not so nice. No good beach sports."

Rated 4.6/5 based on reviews from families.

"Great pool. Good restaurants & bars in the area."

Location

4.4/5
77 reviews

"Great location with good access by car." Decent for sightseeing with lovely restaurants, bars and shopping nearby.

Pool

4.3/5
48 reviews

"Great pool."

Service

4.2/5
105 reviews

"Professional, friendly service, good reception, and decent housekeeping."

Breakfast

4.0/5
68 reviews

"Tasty yet pricey breakfasts."

Cleanliness

3.5/5
9 reviews

"Clean rooms."

Amenities

3.4/5
40 reviews

"Beautiful grounds, with okay amenities and somewhat outdated facilities."

Room

3.2/5
73 reviews

"Decent, but old rooms with poorly rated furniture and bathrooms." Great views from big, clean rooms, with decent beds.

Vibe

3.1/5
49 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Luxurious Hotel.

Rated 4.4/5 based on reviews from couples.

"Great location. Friendly atmosphere."

Service

4.5/5
13 reviews

"Fantastic service."

Location

4.3/5
8 reviews

"Great location."

Breakfast

4.2/5
8 reviews

"Tasty breakfast."

Food

3.9/5
6 reviews

"Delicious food."

Value

3.6/5
7 reviews

"Best value for money."

Amenities

3.5/5
9 reviews

"Average hotel building."

Room

3.0/5
12 reviews

"Room is all right."

Vibe

2.9/5
13 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating."

Cleanliness

2.9/5
6 reviews

"Quite clean."

Rated 4.5/5 based on reviews from business travelers.

"Friendly atmosphere. Great location."

Location

4.4/5
5 reviews

"Great location."

Service

4.2/5
5 reviews

"Fantastic service."

Vibe

3.0/5
5 reviews

"Decent vibe."

Rated 4.3/5 based on reviews from all travelers.

"Excellent family hotel. Close to Chiang Mai city. Close to restaurants, bars and shopping areas. Fantastic service."

Service

4.5/5
12 reviews

"Fantastic service."

Location

4.5/5
7 reviews

"Great location."

Pool

4.3/5
8 reviews

"Great pool."

Food

4.1/5
8 reviews

"Delicious food."

Breakfast

4.1/5
6 reviews

"Tasty breakfast."

Amenities

3.7/5
8 reviews

"Great amenities."

Comfort

3.6/5
7 reviews

"Large, comfortable rooms."

Room

3.4/5
9 reviews

"Big, decent rooms."

Rated 4.0/5 based on reviews from all travelers.

"Excellent family hotel. Close to Chiang Mai city. Close to restaurants, bars and shopping areas. Fantastic service."

Service

4.6/5
19 reviews

"Friendly service."

Breakfast

4.2/5
6 reviews

"Tasty breakfast."

Room

3.4/5
7 reviews

"Room is all right."

Vibe

3.1/5
5 reviews

"Decent vibe."

Rated 4.6/5 based on reviews from all travelers.

"Excellent family hotel. Close to Chiang Mai city. Close to restaurants, bars and shopping areas. Fantastic service."

Wellness Area

4.8/5
45 reviews

"Awesome wellness and fitness areas."

Service

4.7/5
290 reviews

"Great, friendly housekeeping." Professional service at the reception and restaurant. Great hotel security.

Location

4.5/5
27 reviews

"Great location with good parking and shopping."

Breakfast

4.2/5
54 reviews

"Tasty breakfast."

Food

4.1/5
121 reviews

"Great dining experience, especially tasty snacks." Menu is okay and dining room is clean enough.

Room

3.9/5
128 reviews

"Large but poorly maintained rooms and bathrooms, with great beds." Fairly clean rooms, but old with inadequate A/C and furniture. Shower can be a problem.

Cleanliness

3.5/5
73 reviews

"Clean. Acceptably clean rooms and dining area." Moderately clean hotel facilities.

Rated 4.6/5 based on reviews from families.

"Great room. Luxurious Hotel."

Service

4.5/5
11 reviews

"Fantastic service."

Room

3.5/5
7 reviews

"Great room."

Cleanliness

3.2/5
6 reviews

"Quite clean."

Rated 4.5/5 based on reviews from all travelers.

"Excellent family hotel. Close to Chiang Mai city. Close to restaurants, bars and shopping areas. Fantastic service."

Location

4.5/5
25 reviews

"Great location near lots of shopping."

Service

4.3/5
59 reviews

"Efficient, friendly service with a nice reception."

Pool

4.3/5
13 reviews

"Great pool."

Breakfast

4.0/5
16 reviews

"Tasty breakfast."

Amenities

3.8/5
28 reviews

"Great buildings with exceptional entrance area, but outdated facilities." Nice grounds with great facilities for kids.

Cleanliness

3.4/5
18 reviews

"Room cleanliness is acceptable."

Vibe

3.3/5
26 reviews

"Decent vibe. Pleasant entrance area. Hotel could use some updating."

Room

3.2/5
34 reviews

"Rooms spacious and relatively tidy."

Rated 4.5/5 based on reviews from families.

"Fantastic service."

Service

4.5/5
10 reviews

"Fantastic service."

Rated 4.6/5 based on reviews from all travelers.

"Excellent family hotel. Close to Chiang Mai city. Close to restaurants, bars and shopping areas. Fantastic service."

Service

4.6/5
9 reviews

"Fantastic service."

Room

3.5/5
7 reviews

"Room is all right."