Distribución de las puntuaciones

391
154
57
13
11
5/5

«fabulous place to relax and unwind»

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incredible setting, fabulous views and service to match

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Dear Simon, A very bin thank you for your kind words about our service and hotel. We love you enjoyed your stay in our home and your time to share with us your experience. We would love to welcome y…

Dear Simon, A very bin thank you for your kind words about our service and hotel. We love you enjoyed your stay in our home and your time to share with us your experience. We would love to welcome you in the future again and be part of another perfect holidays in Ibiza. Wishing all the best from Ibiza, Irene M. Aranguren & Hacienda Na Xamena Team ❤

5/5

«wunderschön»

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Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dü…

Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Irene M. Aranguren & Hacienda Na Xamena, Ibiza Team ❤

5/5

«An amazing stay in an amazing place with an amazing staff!»

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The experience in the hotel was beyond my exepctations. I found staff who were really customer focused and always did the extra mile to ensure my wife and I were having a great stay. From small attentions (choice of food as i am on a gluten free diet) to high professionalism when it came to make a surprise to my wife for our wedding anniversary (so she could not see it coming :)). Also, we were offered a bottle of Cava for the occasion and we really appreicated the gesture. The rooms (Standard and Eden) we have been spending the week in were amazing. It was always sparkling clean, and the decoration was simply beautiful. Now the view.... well i guess it is one of the gems of this hotel: it was stunning to wake up and end the days looking at this beautiful real picture... We had the opportunity to go to the hotel Spa and here again we were amazed: the Cascadas Suspendidas are a great experience, the view is stunning while going through the different pools... We also had an amazing massage session both of us. It was the best deep tissue massage i have ever had and i an sorry i cannot remember the name of the masseuses... i remember they were both french. they were great! Every member of the staff was smiley, welcoming, helpful in any ways i could possibly imagine. The staff also helped us to book a nice table in a nice restaurant which we could probably have not been able to do on our own and the place was awesome, as well as the food :) I also would like to personally thank Cassandra, Tiziana and Tiago for their amazing service and attentions provided during our stay. it certainly helped us feeling awesome and nearly at home :)

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Dear Samuel, Thank you very much for choose our home to celebrate your wedding anniversary and let us be part of this special occasion. We very appreciate the time you dedicated to share your feedba…

Dear Samuel, Thank you very much for choose our home to celebrate your wedding anniversary and let us be part of this special occasion. We very appreciate the time you dedicated to share your feedback with us, we very much appreciated. We are happy to read that you have enjoyed our magical views, it is one of the advantages to be located in a Natural Park, enjoy the Ibiza’s nature and environment. One of our goals is make our guests discover Ibiza’s Soul and we are delighted you have enjoyed our little paradise and found the resort peaceful and comfortable. On the other hand, know that your stay was beyond your expectations and every services that you and your wife enjoyed from the breakfast to the spa was perfect give us a motivation push to keep working for propose the excellence. In name of Hacienda Na Xamena team and specially from Cassandra, Tiago and Tiziana we wish you all the best and we hope to see you again soon :) Very best, Irene M. Aranguren & Hacienda Na Xamena, Ibiza Team ❤

4/5

«Good, but with some downsides»

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A luxury stay, at luxury prices. However, standard of cooking (langoustine served raw, anyone?) and service not up to expectations, probably due to it being their end of season. Value for money not great, but nevertheless a lovely hotel with an incredible view.

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Dear Mr. Dominic, Thank you very much for your stay and visit, and your trust in our Hacienda and for taking time to share with us your feedback, we are very grateful for it On the other hand, we…

Dear Mr. Dominic, Thank you very much for your stay and visit, and your trust in our Hacienda and for taking time to share with us your feedback, we are very grateful for it On the other hand, we apologize for the mismatch in your expectations and the experience with the restaurant. We will pass your comment to our F&B team in order to avoid any similar feeling in future guests. Thank you for your trust, we hope to see you again in the future and offer you the perfect stay in all of our areas. Wishing you a very beautiful day, Irene M. Aranguren & Hacienda Na Xamena, Ibiza Team ❤

5/5

«Great relaxing stay, location & attentive staff»

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Took my wife here for a relaxing 3 night break away together, everything was great & shame we had to come home

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Dear Nigel, Read your review is the best way to start our day, thank you very much for your kind words we love you and your wife enjoyed your romantic 3 nights stay in our home and we would love to …

Dear Nigel, Read your review is the best way to start our day, thank you very much for your kind words we love you and your wife enjoyed your romantic 3 nights stay in our home and we would love to welcome you for another break time in Ibiza. We wish you all the best, Irene M. Aranguren & Hacienda Na Xamena, Ibiza Team ❤