«Stunning view»leer valoración completa
We loved the location and the general vibe of the place. The staff was really nice apart from the lady at the spa (Spa receptionist), which was very bossy and not particularly accommodating, the 2 masseuses we had were very nice. We had a few meals there and they were really good. The staff that served us was super lovely. The rooms are amazing however will avoid plastic vases and these mirrors need to be painted white or changed. Why, why silver in these rooms. Also the orchid on the table should have a different vase that doesn't show the plastic.
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Dear Mrs Moncheri, Thank you dearly for your kind stay and visit and thank you for taking the time to share your experience and feedback with us. We are super happy to read that you have enjoyed you…
Dear Mrs Moncheri, Thank you dearly for your kind stay and visit and thank you for taking the time to share your experience and feedback with us. We are super happy to read that you have enjoyed your time with us and found the atmosphere and vibe of the resort quite special and enjoyable. Regarding your comment on the mirror frame colours, we painted them grey to match the grey floors. We will however pass your feedback onto our team. Likewise, for the orchid which is transparent to give the break-in view of the view. Lastly but not less important, we take into account your feedback about our Spa manager, which we will use to improve. All in all, we profoundly thank you for your kind visit and stay, and we very much hope to welcome you again! With our warmest, Victor & the Hacienda Na Xamena, Ibiza team <3