4.0
Good

Summary of 1,218 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 4.0/5 based on reviews from all travelers.

Good airport hotel. Close to Gatwick Airport. Close to parking areas and the airport.

Location

4.5/5
124 reviews

Near city centre in a great location. Decent, but pricey, parking. Good access to airport. Good accessibility by car.

Cleanliness

4.0/5
122 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so. Dining area is relatively clean.

Service

4.0/5
303 reviews

Friendly and professional service with lovely management and decent housekeeping. Decent reception, but less impressive bar service. Room service is average. Booking process is sufficient. Shuttle service can be an issue.

Breakfast

3.8/5
108 reviews

Tasty breakfast.

Room

3.1/5
321 reviews

Rooms are tidy and of average size. Old rooms with poor beds, minibars, and A/C. Small but relatively clean bathrooms. Guests complain about maintenance, furnishing, TV's, and views. Shower can be a problem.

Amenities

3.0/5
80 reviews

Decent building with okay entrance area, if somewhat outdated facilities. Architecture not so nice. Elevator is ok.

WiFi

2.8/5
7 reviews

Regular internet service.

Comfort

2.7/5
155 reviews

Rooms are of average size, not too noisy, and comfortable enough. Small bathrooms, uncomfortable beds, and inadequate A/C.

Vibe

2.7/5
75 reviews

Decent vibe. Hotel could use some updating. Hotel is relatively stylish. Entrance area is ok. Relatively friendly Atmosphere. Perfect airport hotel. Good for business people.

Value

2.6/5
70 reviews

Fairly good value for money. Food is a bit overpriced.

Bar

2.4/5
38 reviews

Bar could improve. The bar needs better service.

Rated 3.8/5 based on reviews from couples.

Location is great. Great service.

Location

4.3/5
34 reviews

Great location. Decent, but pricey, parking.

Service

4.0/5
77 reviews

Efficient, friendly service with a nice reception. Bar service is acceptable.

Cleanliness

4.0/5
37 reviews

Clean hotel facilities. Clean rooms.

Breakfast

3.7/5
41 reviews

Tasty breakfast.

Room

2.9/5
103 reviews

Rooms are tidy and of average size. Poorly-maintained rooms, badly rated bathrooms and beds. No views, TV's and A/C substandard. Shower can be a problem.

Amenities

2.9/5
24 reviews

Okay buildings and entrance area.

Value

2.5/5
21 reviews

Value for money could be better.

Bar

2.4/5
13 reviews

Bar could improve. Bar service is acceptable.

Vibe

2.4/5
17 reviews

Vibe is not too good. Hotel could use some updating. Hotel is relatively stylish. Entrance area is ok.

Comfort

2.2/5
55 reviews

Generally poor comfort, particularly the beds, and A/C is lacking. Average noise and size.

Rated 3.6/5 based on reviews from families.

Good access to airport.

Location

4.5/5
23 reviews

Great location near the airport. Average parking.

Cleanliness

4.0/5
29 reviews

Clean hotel facilities. Clean rooms.

Service

3.8/5
56 reviews

Friendly service, especially in the restaurant, and decent reception.

Breakfast

3.8/5
23 reviews

Tasty breakfast.

Room

3.0/5
71 reviews

Clean, typically sized rooms with standard beds. Old rooms could use maintenance, with small bathrooms.

Amenities

2.8/5
16 reviews

Average hotel building.

Value

2.4/5
12 reviews

Value for money could be better.

Vibe

2.2/5
18 reviews

Vibe is not too good. Hotel could use some updating.

Bar

2.1/5
6 reviews

Bar could improve.

Rated 3.6/5 based on reviews from business travelers.

Great location. Fantastic service.

Location

4.5/5
12 reviews

Great location.

Service

3.8/5
28 reviews

Friendly service and great reception.

Cleanliness

3.8/5
10 reviews

Clean rooms.

Breakfast

3.6/5
7 reviews

Tasty breakfast.

Amenities

2.9/5
10 reviews

Average hotel building.

Room

2.8/5
26 reviews

Clean, reasonable rooms. Rooms need regular maintenance.

Comfort

2.5/5
9 reviews

Comfortable.

Vibe

2.4/5
10 reviews

Vibe is not too good.

Value

2.3/5
6 reviews

Value for money could be better.

Rated 3.7/5 based on reviews from solo travelers.

Friendly service. Tasty breakfast.

Location

4.3/5
9 reviews

Great location.

Cleanliness

4.0/5
9 reviews

Clean rooms.

Breakfast

3.9/5
11 reviews

Tasty breakfast.

Service

3.8/5
28 reviews

Friendly service, and reception was okay.

Room

3.2/5
32 reviews

Rooms are tidy and of average size. Poorly-maintained rooms, badly rated bathrooms and beds.

Food

3.0/5
11 reviews

Food is all right.

Comfort

2.7/5
15 reviews

Comfortable enough, average sized rooms but subpar beds.

Rated 3.6/5 based on reviews from all travelers.

Good airport hotel. Close to Gatwick Airport. Close to parking areas and the airport.

Location

4.4/5
119 reviews

Near city centre in a great location. Decent, but pricey, parking. Good access to airport. Good accessibility by car.

Cleanliness

4.0/5
114 reviews

Rooms are clean, but bathrooms are not. Clean hotel facilities. Dining area is relatively clean.

Service

4.0/5
291 reviews

Friendly and professional service with lovely management and decent housekeeping. Great reception service, but subpar bar staff. Room service is average. Smooth booking process. Shuttle service can be an issue.

Breakfast

4.0/5
102 reviews

Tasty breakfast.

Room

3.1/5
301 reviews

Insufficiently maintained rooms with poor furniture. Tidy rooms, but outdated and small with uncomfortable beds. Small rooms and poorly cleaned bathrooms. Poor views, and A/C, TV and minibar are lacking. Shower can be a problem.

Amenities

3.0/5
79 reviews

Decent building with okay entrance area, if somewhat outdated facilities. Architecture not so nice. Elevator is ok.

Value

2.8/5
67 reviews

Fairly good value for money. Food is a bit overpriced.

WiFi

2.8/5
7 reviews

Regular internet service.

Vibe

2.8/5
69 reviews

Decent vibe. Hotel could use some updating. Hotel is relatively stylish. Entrance area is ok. Relatively friendly Atmosphere.

Comfort

2.5/5
146 reviews

Comfortable enough with an average noise level. Small rooms, and substandard A/C and beds.

Bar

2.2/5
37 reviews

Bar could improve. The bar needs better service.

Rated 3.7/5 based on reviews from couples.

Location is great. Great service.

Location

4.3/5
33 reviews

Great location. Decent, but pricey, parking.

Service

4.0/5
75 reviews

Efficient, friendly service with a nice reception. Bar service is acceptable.

Cleanliness

4.0/5
35 reviews

Clean hotel facilities. Clean rooms.

Breakfast

3.7/5
40 reviews

Tasty breakfast.

Room

2.9/5
98 reviews

Clean and reasonably-sized rooms, but substandard bathrooms. Rooms are poorly-maintained, with uncomfortable beds, poor TV's and below par air conditioning. Shower can be a problem.

Amenities

2.9/5
24 reviews

Okay buildings and entrance area.

Value

2.5/5
20 reviews

Fairly good value for money.

Bar

2.4/5
13 reviews

Bar could improve. Bar service is acceptable.

Vibe

2.4/5
16 reviews

Vibe is not too good. Hotel could use some updating. Hotel is relatively stylish. Entrance area is ok.

Comfort

2.2/5
53 reviews

Generally poor comfort, particularly the beds, and A/C is lacking. Average noise and size.

Rated 3.4/5 based on reviews from families.

Good access to airport.

Location

4.5/5
22 reviews

Great location near the airport. Average parking.

Cleanliness

4.0/5
27 reviews

Clean hotel facilities. Clean rooms.

Service

3.9/5
52 reviews

Friendly service, especially in the restaurant, and decent reception.

Breakfast

3.8/5
21 reviews

Tasty breakfast.

Room

2.9/5
64 reviews

Clean, typically sized rooms with standard beds. Old rooms could use maintenance, with small bathrooms.

Comfort

2.9/5
33 reviews

Average sized rooms with typical beds, noise and comfort levels. Bathroom could be bigger.

Amenities

2.8/5
15 reviews

Average hotel building.

Value

2.5/5
11 reviews

Value for money could be better.

Vibe

2.3/5
15 reviews

Vibe is not too good. Hotel could use some updating.

Bar

2.1/5
6 reviews

Bar could improve.

Rated 3.1/5 based on reviews from business travelers.

Great location. Fantastic service.

Location

4.5/5
12 reviews

Great location.

Breakfast

4.0/5
5 reviews

Tasty breakfast.

Service

3.9/5
27 reviews

Friendly service and great reception.

Cleanliness

3.7/5
9 reviews

Clean rooms.

Amenities

2.9/5
10 reviews

Average hotel building.

Room

2.8/5
24 reviews

Clean, reasonable rooms. Rooms need regular maintenance.

Comfort

2.4/5
8 reviews

More comfort would be nice.

Value

2.4/5
5 reviews

Value for money could be better.

Vibe

2.4/5
10 reviews

Vibe is not too good.

Rated 3.6/5 based on reviews from solo travelers.

Tasty breakfast. Friendly service.

Location

4.3/5
8 reviews

Great location.

Cleanliness

4.0/5
8 reviews

Clean rooms.

Breakfast

3.9/5
11 reviews

Tasty breakfast.

Service

3.9/5
25 reviews

Friendly service, and reception was okay.

Room

3.1/5
28 reviews

Clean, reasonable rooms. Poorly-maintained rooms, badly rated bathrooms and beds.

Food

3.0/5
11 reviews

Food is all right.

Comfort

2.6/5
13 reviews

Average comfort, but beds are not great.