3.7
Fair

Summary of 1,339 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.7/5 based on reviews from all travelers.

"Fair city hotel. Close to Chinatown. Located near shopping areas with easy access to parking."

Location

4.3/5
358 reviews

"Great location. Pricey, inconvenient parking." Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

Room

3.0/5
447 reviews

"Average rooms with kitchenettes." Spacious rooms but not well-kept, with subpar beds and furniture. Outdated rooms with complaints about minibars, A/C, and cleanliness. Small rooms and poorly cleaned bathrooms. TV's not great and no view. Shower can be a problem. Adequate balcony.

Value

3.0/5
108 reviews

"Fairly good value for money."

Service

2.7/5
268 reviews

"Guests complain about reception and service professionalism." Management seems lacking, with badly rated housekeeping, but friendly service. Booking process is sufficient.

WiFi

2.6/5
13 reviews

"Regular internet service. Wifi quality could be improved."

Amenities

2.2/5
104 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating. Nice smoking area.

Vibe

1.9/5
43 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive. Stylish hotel. Good choice for a city trip. Good for business people. Suitable for solo travelers.

Cleanliness

1.6/5
153 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 3.2/5 based on reviews from couples.

"Good restaurants & bars in the area. Wonderful sightseeing."

Location

4.5/5
59 reviews

"Well-located, although unfortunately the parking isn't easy." Good shopping and sightseeing.

Comfort

2.9/5
39 reviews

"Overall comfort is OK and rooms are large, yet with problems with noise and beds."

Value

2.8/5
11 reviews

"Fairly good value for money."

Room

2.8/5
63 reviews

"Average rooms, with okay balconies." Spacious rooms, but poorly maintained and cleaned with subpar bathrooms. Badly rated beds and TVs.

Service

2.5/5
41 reviews

"So-so, but friendly, service, but low rated reception."

Amenities

2.2/5
17 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.4/5
25 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Vibe

1.4/5
7 reviews

"Vibe is not too good."

Rated 3.2/5 based on reviews from families.

"Location is great."

Location

4.2/5
42 reviews

"Good location with shopping nearby but poor access to parking."

Pool

3.0/5
7 reviews

"Ordinary pool."

Value

3.0/5
15 reviews

"Fairly good value for money."

Comfort

2.9/5
26 reviews

"Overall comfort is OK and rooms are large, yet with problems with noise and beds."

Room

2.9/5
45 reviews

"Big, decent rooms." Poorly cleaned and maintained rooms with poor beds and bathrooms.

Service

2.6/5
22 reviews

"So-so, but friendly, service, but low rated reception."

Amenities

2.4/5
11 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.7/5
15 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 3.6/5 based on reviews from solo travelers.

"Friendly service. Great shopping."

Location

4.5/5
25 reviews

"Great location."

Room

3.1/5
39 reviews

"Decent rooms, but guests complain about cleanliness, beds, and bathrooms." Shower can be a problem.

Value

2.9/5
5 reviews

"Fairly good value for money."

Service

2.6/5
33 reviews

"Service staff are friendly, yet unprofessional and reception is poor."

Amenities

2.4/5
7 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.7/5
16 reviews

"Rooms could be cleaner."

Rated 3.6/5 based on reviews from business travelers.

"Spacious rooms. Friendly service."

Location

4.2/5
11 reviews

"Great location."

Comfort

3.1/5
10 reviews

"Large rooms with average comfort and standard beds."

Room

3.0/5
14 reviews

"Well-sized, typical rooms with mediocre beds."

Service

2.9/5
7 reviews

"Service is adequate."

Rated 3.2/5 based on reviews from all travelers.

"Fair city hotel. Close to Chinatown. Located near shopping areas with easy access to parking."

Location

4.3/5
339 reviews

"Great location. Pricey, inconvenient parking." Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

Room

3.0/5
425 reviews

"Average rooms, with okay balconies." Poorly-maintained rooms with low rated beds, furniture, and TVs. Outdated rooms with complaints about minibars, A/C, and cleanliness. Small rooms and poorly cleaned bathrooms. Spacious rooms. No view and poor quality kitchenette. Shower can be a problem.

Value

3.0/5
103 reviews

"Fairly good value for money."

WiFi

2.9/5
11 reviews

"Regular internet service. Wifi quality could be improved."

Service

2.6/5
259 reviews

"Problems with management professionalism." Service friendliness is ok, but reception and housekeeping were substandard. Booking process is sufficient.

Amenities

2.1/5
101 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating. Nice smoking area.

Vibe

1.9/5
42 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive. Stylish hotel.

Cleanliness

1.6/5
148 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 3.0/5 based on reviews from couples.

"Good restaurants & bars in the area. Wonderful sightseeing."

Location

4.4/5
54 reviews

"Good location with shopping nearby but poor access to parking."

Value

2.8/5
10 reviews

"Fairly good value for money."

Room

2.8/5
59 reviews

"Average rooms, with okay balconies." Spacious rooms, but poorly maintained and cleaned with subpar bathrooms. Badly rated beds and TVs.

Service

2.5/5
41 reviews

"So-so, but friendly, service, but low rated reception."

Amenities

2.1/5
16 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.4/5
25 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Vibe

1.4/5
7 reviews

"Vibe is not too good."

Rated 3.0/5 based on reviews from families.

"Great shopping."

Location

4.2/5
41 reviews

"Good location with shopping nearby but poor access to parking."

Pool

3.0/5
7 reviews

"Ordinary pool."

Value

2.9/5
14 reviews

"Fairly good value for money."

Comfort

2.9/5
24 reviews

"Overall comfort is OK and rooms are large, yet with problems with noise and beds."

Room

2.9/5
42 reviews

"Big, decent rooms." Poorly cleaned and maintained rooms with poor beds and bathrooms.

Service

2.6/5
22 reviews

"So-so, but friendly, service, but low rated reception."

Amenities

2.2/5
9 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.7/5
14 reviews

"Rooms could be cleaner."

Rated 3.5/5 based on reviews from solo travelers.

"Location is great."

Location

4.4/5
23 reviews

"Great location."

Room

3.1/5
38 reviews

"Decent rooms, but guests complain about cleanliness, beds, and bathrooms." Shower can be a problem.

Service

2.5/5
32 reviews

"Service staff are friendly, yet unprofessional and reception is poor."

Amenities

2.4/5
7 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.7/5
16 reviews

"Rooms could be cleaner."

Rated 3.5/5 based on reviews from business travelers.

"Spacious rooms. Great location."

Location

4.2/5
11 reviews

"Great location."

Comfort

3.1/5
9 reviews

"Beds are decent and generally comfortable."

Room

2.9/5
13 reviews

"Average rooms with standard beds."

Service

2.9/5
7 reviews

"Service is adequate."

Rated 3.8/5 based on reviews from all travelers.

"Fair city hotel. Close to Chinatown. Located near shopping areas with easy access to parking."

Location

4.3/5
8 reviews

"Great location."

Comfort

3.0/5
8 reviews

"Comfortable."

Service

3.0/5
5 reviews

"Service is adequate."

Room

2.8/5
10 reviews

"Room is all right."