3.5
Fair

Summary of 1,707 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 3.5/5 based on reviews from all travelers.

Close to Chinatown. Good for sightseeing and located near shopping areas. Room needs to be improved. Vibe is not too good.

Location

4.5/5
452 reviews

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Close to public transport and the train.

Wellness Area

4.0/5
6 reviews

Awesome wellness and fitness areas.

WiFi

3.2/5
20 reviews

Regular internet service.

Value

3.1/5
114 reviews

Fairly good value for money.

Service

2.6/5
357 reviews

Problems with management professionalism. Service friendliness is ok, but reception and housekeeping were substandard. Booking process should be better organized. Great hotel security. Recreation staff is nice.

Room

2.5/5
621 reviews

Guests complain about maintenance, furnishing, TV's, and views. Spacious but not particularly clean rooms, and poorly rated beds. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem. Adequate balcony.

Amenities

2.2/5
126 reviews

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating. Nice smoking area.

Food

2.1/5
36 reviews

Poor dining experience with untidy dining area.

Breakfast

2.0/5
5 reviews

Breakfast can be improved.

Vibe

1.4/5
62 reviews

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Atmosphere could be friendlier. Good choice for a city trip. Suitable for solo travelers. Good for business people.

Cleanliness

1.1/5
260 reviews

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

Rated 3.2/5 based on reviews from couples.

Near city centre.

Location

4.5/5
86 reviews

Great location. Near downtown with great sightseeing and shopping. Pricey, inconvenient parking.

Comfort

2.8/5
63 reviews

Rooms are big and moderately comfortable. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

Service

2.6/5
55 reviews

Service friendliness is ok, but reception and housekeeping were substandard.

Room

2.2/5
116 reviews

Neglected rooms with poor air conditioning, TV's, and kitchenettes. Uncomfortable beds and furniture, and badly cleaned rooms and bathrooms. Spacious rooms. Shower can be a problem. Adequate balcony.

Amenities

2.2/5
25 reviews

Hotel buildings could use some improvement.

Food

2.0/5
9 reviews

Poor dining experience with untidy dining area.

Cleanliness

1.0/5
59 reviews

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

Vibe

0.9/5
11 reviews

Vibe is not too good. Hotel could use some updating.

Rated 3.1/5 based on reviews from families.

Train station is close. Wonderful sightseeing.

Location

4.5/5
69 reviews

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

Value

3.0/5
11 reviews

Fairly good value for money.

Comfort

2.6/5
46 reviews

Reasonably comfortable, large rooms, but disliked beds.

Service

2.4/5
54 reviews

Service and reception staff are unprofessional, but quite friendly.

Amenities

2.1/5
17 reviews

Hotel buildings could use some improvement.

Room

2.1/5
90 reviews

Older, poorly maintained rooms with subpar kitchenettes and furniture. Insufficiently well cleaned rooms and bathrooms, with poor beds and TV's. Spacious rooms. Shower can be a problem. Adequate balcony.

Cleanliness

1.1/5
43 reviews

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

Vibe

1.1/5
10 reviews

Vibe is not too good. Hotel could use some updating.

Rated 3.6/5 based on reviews from solo travelers.

Great shopping. Great location.

Location

4.5/5
43 reviews

Great location near lots of shopping.

Value

3.4/5
11 reviews

Fairly good value for money.

Service

2.8/5
42 reviews

Reception was relatively friendly but complaints about unprofessional service.

Room

2.6/5
61 reviews

Big, decent rooms. Rooms are poorly maintained and cleaned, with poorly rated beds. Guests disliked the TVs and furnishing, as well as bathroom cleanliness. Shower can be a problem.

Food

1.9/5
8 reviews

Food could be better.

Vibe

1.2/5
6 reviews

Vibe is not too good.

Cleanliness

1.1/5
25 reviews

Bathrooms and rooms are untidy.

Rated 3.4/5 based on reviews from business travelers.

Spacious rooms. Great location.

Location

4.5/5
16 reviews

Great location.

Comfort

2.7/5
14 reviews

Reasonably comfortable, large rooms, but disliked beds.

Service

2.5/5
12 reviews

Service is relatively friendly.

Room

2.4/5
26 reviews

Spacious but poorly cleaned bathrooms and rooms, with beds with comfort issues.

Amenities

2.2/5
6 reviews

Hotel buildings could use some improvement.

Cleanliness

1.1/5
11 reviews

Bathrooms and rooms are untidy.

Rated 3.1/5 based on reviews from all travelers.

Close to Chinatown. Good for sightseeing and located near shopping areas. Room needs to be improved. Vibe is not too good.

Location

4.5/5
440 reviews

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Close to public transport and the train.

Wellness Area

4.0/5
6 reviews

Awesome wellness and fitness areas.

WiFi

3.4/5
17 reviews

Regular internet service.

Value

3.1/5
111 reviews

Fairly good value for money.

Comfort

2.6/5
303 reviews

Rooms are big and moderately comfortable. Noisy rooms, small bathrooms, uncomfortable beds, and inadequate A/C.

Service

2.6/5
350 reviews

Problems with management professionalism. Service friendliness is ok, but reception and housekeeping were substandard. Booking process should be better organized. Great hotel security. Recreation staff is nice.

Room

2.5/5
607 reviews

Guests complain about maintenance, furnishing, TV's, and views. Spacious but not particularly clean rooms, and poorly rated beds. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem. Adequate balcony.

Amenities

2.2/5
124 reviews

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating. Nice smoking area.

Food

2.1/5
36 reviews

Poor dining experience with untidy dining area.

Breakfast

2.0/5
5 reviews

Breakfast can be improved.

Vibe

1.4/5
61 reviews

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Atmosphere could be friendlier.

Cleanliness

1.1/5
256 reviews

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

Rated 2.9/5 based on reviews from couples.

Terrific location.

Location

4.5/5
83 reviews

Great location. Pricey, inconvenient parking. Good shopping and sightseeing.

Comfort

2.8/5
61 reviews

Rooms are big and moderately comfortable. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

Service

2.6/5
55 reviews

Service friendliness is ok, but reception and housekeeping were substandard.

Room

2.2/5
112 reviews

Neglected rooms with poor air conditioning, TV's, and kitchenettes. Uncomfortable beds and furniture, and badly cleaned rooms and bathrooms. Spacious rooms. Shower can be a problem. Adequate balcony.

Amenities

2.2/5
23 reviews

Hotel buildings could use some improvement.

Food

2.0/5
9 reviews

Poor dining experience with untidy dining area.

Cleanliness

0.9/5
56 reviews

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

Vibe

0.9/5
11 reviews

Vibe is not too good. Hotel could use some updating.

Rated 3.0/5 based on reviews from families.

Train station is close. Wonderful sightseeing.

Location

4.5/5
68 reviews

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

Value

3.0/5
11 reviews

Fairly good value for money.

Comfort

2.6/5
46 reviews

Reasonably comfortable, large rooms, but disliked beds.

Service

2.4/5
53 reviews

Service and reception staff are unprofessional, but quite friendly.

Amenities

2.1/5
17 reviews

Hotel buildings could use some improvement.

Room

2.1/5
90 reviews

Older, poorly maintained rooms with subpar kitchenettes and furniture. Insufficiently well cleaned rooms and bathrooms, with poor beds and TV's. Spacious rooms. Shower can be a problem. Adequate balcony.

Cleanliness

1.1/5
43 reviews

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

Vibe

1.1/5
10 reviews

Vibe is not too good. Hotel could use some updating.

Rated 3.5/5 based on reviews from solo travelers.

Terrific location.

Location

4.5/5
41 reviews

Great location near lots of shopping.

Value

3.4/5
10 reviews

Fairly good value for money.

Service

2.8/5
41 reviews

Reception was relatively friendly but complaints about unprofessional service.

Room

2.6/5
59 reviews

Big, decent rooms. Rooms are poorly maintained and cleaned, with poorly rated beds. Guests disliked the TVs and furnishing, as well as bathroom cleanliness. Shower can be a problem.

Food

1.9/5
8 reviews

Food could be better.

Vibe

1.2/5
6 reviews

Vibe is not too good.

Cleanliness

1.1/5
25 reviews

Bathrooms and rooms are untidy.

Rated 3.2/5 based on reviews from business travelers.

Spacious rooms.

Location

4.5/5
16 reviews

Great location.

Comfort

2.7/5
14 reviews

Reasonably comfortable, large rooms, but disliked beds.

Service

2.5/5
12 reviews

Service is relatively friendly.

Room

2.4/5
26 reviews

Spacious but poorly cleaned bathrooms and rooms, with beds with comfort issues.

Amenities

2.2/5
6 reviews

Hotel buildings could use some improvement.

Cleanliness

1.1/5
11 reviews

Bathrooms and rooms are untidy.

Rated 3.8/5 based on reviews from all travelers.

Close to Chinatown. Good for sightseeing and located near shopping areas. Room needs to be improved. Vibe is not too good.

Location

4.5/5
6 reviews

Great location.

Comfort

2.8/5
5 reviews

Comfortable.

Room

2.2/5
9 reviews

Room needs to be improved.