4.6
Excellent

Summary of 3,031 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.6/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to Lancaster Gate. Good for sightseeing with access to public transportation. Great rooms and fantastic service. Awesome vibe."

Location

4.8/5
553 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Easy car access but inadequate parking.

Vibe

4.7/5
183 reviews

"Awesome vibe. Modern Hotel. Friendly atmosphere. Stylish hotel." Luxurious Hotel. Pleasant entrance area. Nice for romantic trips. Luxury hotel. Good for business people.

Cleanliness

4.6/5
171 reviews

"Clean hotel facilities. Clean rooms and bathrooms."

Service

4.4/5
678 reviews

"Generally friendly service, with decent bar service and excellent restaurant service." Professional service with great management and housekeeping. Room service is perfect. Recreation staff could be nicer.

Amenities

4.2/5
192 reviews

"New facilities with a great entrance area. Beautiful architecture." Pleasant hotel grounds. Adequate meeting & event facilities.

Food

4.0/5
179 reviews

"Great food and quite good dining experience." Affordable restaurant with great snacks and desserts.

Room

4.0/5
623 reviews

"Clean, modern rooms with relatively good A/C." Excellent beds and great views. Small rooms and badly rated minibars. Clean, reasonable sized, bathrooms. Great shower. Furniture needs more attention.

Breakfast

3.4/5
146 reviews

"Breakfast is decent but expensive."

Value

2.2/5
121 reviews

"Value for money could be better. High priced breakfast. Affordable food."

WiFi

2.1/5
9 reviews

"Wifi quality could be improved."

Rated 4.6/5 based on reviews from couples.

"Near city centre. Affordable food."

Location

4.8/5
64 reviews

"Great location with excellent sightseeing." Close to public transport and the train.

Vibe

4.7/5
21 reviews

"Awesome vibe. Modern Hotel. Stylish hotel. Luxurious Hotel."

Cleanliness

4.6/5
21 reviews

"Clean hotel facilities. Clean rooms."

Service

4.5/5
75 reviews

"Friendly and professional housekeepers."

Amenities

4.2/5
20 reviews

"Nice building."

Room

3.9/5
78 reviews

"Great bathrooms and beds in clean rooms with wonderful views." Rooms could be larger.

Breakfast

3.5/5
19 reviews

"Breakfast is average."

Value

2.2/5
18 reviews

"Value for money could be better."

Rated 4.5/5 based on reviews from families.

"Great shopping. Clean hotel facilities."

Location

4.7/5
55 reviews

"Great location. Close to public transport and the train." Good shopping and sightseeing.

Vibe

4.6/5
14 reviews

"Awesome vibe. Luxurious Hotel."

Cleanliness

4.5/5
23 reviews

"Clean hotel facilities. Clean rooms."

Service

4.4/5
70 reviews

"Service is professional and cheery, especially reception and housekeeping."

Amenities

4.2/5
21 reviews

"Nice building."

Room

3.9/5
63 reviews

"Great bathrooms and beds in clean rooms with wonderful views." Rooms could be larger.

Breakfast

3.6/5
22 reviews

"Tasty breakfast."

Value

2.5/5
12 reviews

"Value for money could be better."

Rated 4.6/5 based on reviews from business travelers.

"Luxurious Hotel. Very quiet."

Location

4.8/5
13 reviews

"Good location, close to public transport."

Cleanliness

4.7/5
6 reviews

"Clean."

Vibe

4.5/5
6 reviews

"Awesome vibe."

Service

4.3/5
14 reviews

"Friendly service."

Room

3.9/5
21 reviews

"Small but good rooms."

Breakfast

3.5/5
6 reviews

"Breakfast is average."

Value

2.0/5
7 reviews

"Value for money could be better."

Rated 4.4/5 based on reviews from solo travelers.

"New rooms. Modern Hotel."

Location

4.7/5
14 reviews

"Great location."

Vibe

4.6/5
7 reviews

"Awesome vibe."

Cleanliness

4.4/5
6 reviews

"Clean rooms."

Service

4.3/5
16 reviews

"Friendly service."

Amenities

4.3/5
6 reviews

"Nice building."

Room

3.9/5
21 reviews

"Small but clean rooms with great views and beds."

Breakfast

3.5/5
5 reviews

"Breakfast is average."

Rated 4.5/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to Lancaster Gate. Good for sightseeing with access to public transportation. Great rooms and fantastic service. Awesome vibe."

Location

4.7/5
8 reviews

"Great location."

Service

4.4/5
6 reviews

"Fantastic service."

Room

3.9/5
5 reviews

"Great room."

Rated 4.4/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to Lancaster Gate. Good for sightseeing with access to public transportation. Great rooms and fantastic service. Awesome vibe."

Location

4.8/5
8 reviews

"Great location with excellent sightseeing."

Vibe

4.5/5
5 reviews

"Awesome vibe."

Service

4.3/5
11 reviews

"Friendly service."

Room

4.0/5
15 reviews

"Great room."

Rated 4.5/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to Lancaster Gate. Good for sightseeing with access to public transportation. Great rooms and fantastic service. Awesome vibe."

Vibe

4.8/5
136 reviews

"Awesome vibe. Friendly atmosphere. Modern Hotel. Stylish hotel." Luxurious Hotel. Pleasant entrance area.

Location

4.8/5
400 reviews

"Great location. Great sightseeing, restaurants and shopping nearby." Close to public transport and the train. Easy car access but inadequate parking.

Cleanliness

4.5/5
119 reviews

"Clean hotel facilities. Clean rooms and bathrooms."

Amenities

4.5/5
157 reviews

"New facilities with a great entrance area. Beautiful architecture." Adequate meeting & event facilities. Pleasant hotel grounds.

Service

4.5/5
539 reviews

"Generally friendly service, with decent bar service and excellent restaurant service." Professional service with great management and housekeeping. Room service is perfect. Great concierge service. Booking process should be better organized. Recreation staff could be nicer.

Food

4.3/5
154 reviews

"Menu is excellent with tasty food." Affordable restaurant with great snacks and desserts.

Room

4.2/5
457 reviews

"New, adequately maintained rooms with great beds." Clean rooms and bathrooms, and great views. Some don't like the size or furnishing of the rooms. Great shower. Standard air conditioning.

Breakfast

3.0/5
98 reviews

"Breakfast is decent but expensive."

Value

2.4/5
89 reviews

"Value for money could be better. High priced breakfast. Affordable food."

WiFi

0.6/5
7 reviews

"Wifi quality could be improved."

Rated 4.6/5 based on reviews from couples.

"Friendly atmosphere. Train station is close."

Location

4.8/5
41 reviews

"Great location with excellent sightseeing." Close to public transport and the train.

Vibe

4.7/5
16 reviews

"Awesome vibe. Stylish hotel."

Cleanliness

4.5/5
16 reviews

"Clean rooms."

Service

4.5/5
54 reviews

"Reception is decent, with overall friendly and professional service."

Amenities

4.3/5
17 reviews

"Nice building."

Room

4.0/5
52 reviews

"Great bathrooms and beds in clean rooms with wonderful views." Rooms could be larger.

Breakfast

3.3/5
11 reviews

"Breakfast is average."

Value

2.4/5
10 reviews

"Value for money could be better."

Rated 4.4/5 based on reviews from families.

"Wonderful housekeeping. Impressive bathroom."

Location

4.8/5
36 reviews

"Good location, close to public transport."

Vibe

4.7/5
7 reviews

"Awesome vibe."

Cleanliness

4.5/5
12 reviews

"Clean rooms."

Service

4.5/5
51 reviews

"Service is professional and friendly."

Amenities

4.2/5
11 reviews

"Nice building."

Room

3.8/5
41 reviews

"Great bathrooms and beds in clean rooms with wonderful views." Rooms could be larger.

Breakfast

3.5/5
12 reviews

"Breakfast is average."

Value

2.4/5
8 reviews

"Value for money could be better."

Rated 4.2/5 based on reviews from solo travelers.

"Comfortable beds. Delicious food."

Location

4.7/5
9 reviews

"Great location."

Service

4.3/5
13 reviews

"Fantastic service."

Room

3.7/5
13 reviews

"Great room."

Comfort

2.6/5
9 reviews

"Comfortable."

Rated 4.5/5 based on reviews from business travelers.

"Awesome vibe. Clean rooms."

Location

4.8/5
7 reviews

"Great location."

Service

4.3/5
11 reviews

"Friendly service."

Room

4.0/5
16 reviews

"Great room."

Breakfast

3.4/5
5 reviews

"Breakfast is average."

Value

2.0/5
6 reviews

"Value for money could be better."

Rated 4.6/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to Lancaster Gate. Good for sightseeing with access to public transportation. Great rooms and fantastic service. Awesome vibe."

Service

4.5/5
5 reviews

"Friendly service."

Room

3.9/5
5 reviews

"Great room."

Breakfast

3.5/5
6 reviews

"Tasty breakfast."

Rated 4.6/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to Lancaster Gate. Good for sightseeing with access to public transportation. Great rooms and fantastic service. Awesome vibe."

Location

4.8/5
8 reviews

"Great location."

Service

4.5/5
8 reviews

"Fantastic service."

Room

4.0/5
9 reviews

"Great room."

Rated 4.4/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to Lancaster Gate. Good for sightseeing with access to public transportation. Great rooms and fantastic service. Awesome vibe."

Location

4.8/5
6 reviews

"Great location."

Service

4.5/5
7 reviews

"Fantastic service."

Room

3.9/5
6 reviews

"Great room."

Rated 4.6/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to Lancaster Gate. Good for sightseeing with access to public transportation. Great rooms and fantastic service. Awesome vibe."

Location

4.8/5
16 reviews

"Great location with excellent sightseeing."

Service

4.5/5
10 reviews

"Friendly service."

Room

3.6/5
13 reviews

"Great room."

Breakfast

3.5/5
5 reviews

"Breakfast is average."

Rated 4.6/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to Lancaster Gate. Good for sightseeing with access to public transportation. Great rooms and fantastic service. Awesome vibe."

Location

4.8/5
6 reviews

"Great location."

Rated 4.7/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to Lancaster Gate. Good for sightseeing with access to public transportation. Great rooms and fantastic service. Awesome vibe."

Rated 4.7/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to Lancaster Gate. Good for sightseeing with access to public transportation. Great rooms and fantastic service. Awesome vibe."

Location

4.7/5
10 reviews

"Great location."

Service

4.5/5
7 reviews

"Fantastic service."

Room

3.8/5
6 reviews

"Great room."

Rated 4.5/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to Lancaster Gate. Good for sightseeing with access to public transportation. Great rooms and fantastic service. Awesome vibe."

Location

4.8/5
32 reviews

"Great location."

Cleanliness

4.6/5
9 reviews

"Clean rooms."

Service

4.4/5
35 reviews

"Reception and housekeeping are great and service is attentive."

Room

2.9/5
47 reviews

"Rooms and bathrooms are alright." Cramped but clean rooms with cozy beds.

Comfort

2.1/5
34 reviews

"Small rooms with complaints about comfort, but good beds."

Value

2.0/5
11 reviews

"Value for money could be better."

Rated 4.5/5 based on reviews from couples.

"Great location. Wonderful housekeeping."

Location

4.8/5
9 reviews

"Great location."

Service

4.5/5
8 reviews

"Fantastic service."

Room

3.4/5
8 reviews

"Small, but acceptable, rooms."

Comfort

2.4/5
6 reviews

"Small and uncomfortable rooms."

Rated 4.7/5 based on reviews from families.

"Great reception. Fantastic service."

Service

4.4/5
9 reviews

"Fantastic service."

Room

3.6/5
9 reviews

"Great room."

Rated 4.6/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to Lancaster Gate. Good for sightseeing with access to public transportation. Great rooms and fantastic service. Awesome vibe."

Location

4.8/5
14 reviews

"Good location, close to public transport."

Cleanliness

4.7/5
5 reviews

"Clean."

Vibe

4.7/5
6 reviews

"Awesome vibe."

Service

4.4/5
12 reviews

"Friendly service."

Room

3.7/5
17 reviews

"Excellent rooms with wonderful beds. Rooms could be larger."

Breakfast

3.6/5
8 reviews

"Tasty breakfast."

Rated 4.7/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to Lancaster Gate. Good for sightseeing with access to public transportation. Great rooms and fantastic service. Awesome vibe."

Location

4.8/5
21 reviews

"Great location near lots of shopping. Train station is close."

Vibe

4.5/5
9 reviews

"Awesome vibe."

Cleanliness

4.5/5
8 reviews

"Clean hotel facilities."

Amenities

4.2/5
7 reviews

"Nice building."

Service

4.2/5
11 reviews

"Fantastic service."

Room

4.0/5
18 reviews

"Lovely rooms with pleasant views. Rooms could be larger."

Rated 4.7/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to Lancaster Gate. Good for sightseeing with access to public transportation. Great rooms and fantastic service. Awesome vibe."

Location

4.8/5
5 reviews

"Great location."

Service

4.5/5
12 reviews

"Fantastic service."

Room

3.9/5
5 reviews

"Great room."