4.5
Excellent

Summary of 3,953 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.5/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to Walmart. Great location. Awesome vibe."

Vibe

3.9/5
302 reviews

"Awesome vibe. Friendly atmosphere. Hotel could use some updating." Luxurious Hotel. Stylish hotel. Pleasant entrance area. Great for a wellness holiday. Awesome for families. Good resort hotel.

Location

3.9/5
242 reviews

"Great location. Not great access by car, with poorly rated parking." Good shopping and sightseeing.

Service

3.9/5
893 reviews

"Service is friendly and professional, especially the pool/beach service." Bad service from reception and mediocre waitstaff. Recreation staff is nice. Management should be more attentive. Booking process should be better organized. Bar service is acceptable. Room service could have been improved. Hotel security can be an issue.

Comfort

3.8/5
162 reviews

"Peaceful, comfortable and spacious rooms with large bathrooms." AC needs updating.

Food

3.7/5
647 reviews

"Affordable restaurant with good food, but dining areas aren't as clean as they should be." Dining experience and menu relatively good especially the fruits & desserts. No good fish & seafood. Bad snacks.

Room

3.6/5
418 reviews

"Large, clean rooms with wonderful views." Rooms are older and poorly maintained, but kitchenettes are OK. Bathrooms are large but with substandard cleaning. People dislike the TVs, A/C, and furniture. Shower can be a problem.

Cleanliness

3.6/5
119 reviews

"Clean hotel facilities. Very clean rooms and decently clean pool." The bathrooms and dining area need some cleaning.

Beach

2.5/5
202 reviews

"Reasonable beach. Good beach sports."

Breakfast

1.6/5
16 reviews

"Breakfast can be improved."

WiFi

1.2/5
51 reviews

"Wifi quality could be improved. Relatively high internet cost."

Rated 4.1/5 based on reviews from families.

"Great location. Friendly service."

Food

3.9/5
16 reviews

"Delicious food."

Service

3.4/5
17 reviews

"Service is average, but very friendly."

Room

3.0/5
13 reviews

"Room is all right."

Cleanliness

3.0/5
6 reviews

"Quite clean."

Pool

2.8/5
7 reviews

"Ordinary pool."

Rated 4.2/5 based on reviews from couples.

"Very comfortable. Delicious food."

Food

3.8/5
7 reviews

"Delicious food."

Service

3.8/5
6 reviews

"Fantastic service."

Room

3.4/5
5 reviews

"Room is all right."

Rated 4.3/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to Walmart. Great location. Awesome vibe."

Location

3.9/5
25 reviews

"Great location."

Comfort

3.8/5
26 reviews

"Big, comfortable, and quiet rooms."

Service

3.8/5
96 reviews

"Friendly service. Reasonable restaurant, but questionable management." Recreation staff is nice.

Room

3.3/5
58 reviews

"Rooms are large and clean enough, with great views." Rooms in need of maintenance, with poorly rated bathrooms and furniture.

Food

3.3/5
85 reviews

"Decent food and menu."

Pool

3.2/5
33 reviews

"Ordinary pool."

Beach

2.5/5
31 reviews

"Reasonable beach. Good beach sports."

Bar

2.2/5
14 reviews

"Poor bar with subpar drinks."

WiFi

0.9/5
7 reviews

"Complaints about WiFi."

Rated 4.0/5 based on reviews from families.

"Fantastic service. Very comfortable."

Service

3.8/5
5 reviews

"Fantastic service."

Rated 5.0/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to Walmart. Great location. Awesome vibe."

Rated 4.5/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to Walmart. Great location. Awesome vibe."

Vibe

4.0/5
275 reviews

"Awesome vibe. Friendly atmosphere. Hotel could use some updating." Luxurious Hotel. Stylish hotel. Entrance area is ok.

Service

3.9/5
789 reviews

"Housekeeping is typical but service staff are very professional." Old, neglected rooms with uncomfortable beds, yet lovely views. Guests complain about reception staff and management. Recreation staff is nice. Booking process should be better organized. Room service could have been improved.

Location

3.9/5
214 reviews

"Great location with excellent sightseeing." Not great access by car, with poorly rated parking.

Food

3.8/5
555 reviews

"Moderate dining experience with good food, yet unclean dining area." Menu and side dishes are decent. No good fish & seafood. Bad snacks.

Room

3.8/5
355 reviews

"Large, clean rooms with wonderful views." Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. People dislike the TVs, A/C, and furniture. Shower can be a problem.

Amenities

3.3/5
341 reviews

"Decent building with okay entrance area, if somewhat outdated facilities." Nice grounds with great facilities for kids. Elevator in need of updating. Beautiful architecture. Handicap accessible facilities can be a problem. Good meeting & event facilities.

Beach

2.6/5
167 reviews

"Reasonable beach. Good beach sports."

Breakfast

1.6/5
12 reviews

"Breakfast can be improved."

WiFi

1.1/5
44 reviews

"Wifi quality could be improved. Relatively high internet cost."

Rated 4.1/5 based on reviews from families.

"Fantastic service. Great location."

Food

3.9/5
12 reviews

"Delicious food."

Service

3.4/5
12 reviews

"Service is adequate."

Room

3.3/5
9 reviews

"Room is all right."

Cleanliness

3.0/5
5 reviews

"Quite clean."

Pool

2.8/5
7 reviews

"Ordinary pool."