4.0
Good

Summary of 1,910 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.0/5 based on reviews from all travelers.

"Very good business hotel. Close to Heathrow Airport. Fantastic service. Great pool. Great location."

Breakfast

4.1/5
213 reviews

"Reasonably priced, tasty breakfasts."

Service

4.0/5
472 reviews

"Friendly service, but poorly rated management." Reception, housekeeping and restaurant service were adequate. Great, professional bar service. Shuttle service is ok. Room service is average. Booking process is sufficient.

Location

3.9/5
329 reviews

"Great location. Good access to airport. Decent, but pricey, parking." Adequate access to public transport. Restaurants & bars in the area are ok. City centre is hard to reach. Not many options for shopping.

Pool

3.8/5
81 reviews

"Great pool."

WiFi

3.5/5
29 reviews

"Average wifi quality. Free internet."

Food

3.2/5
254 reviews

"Dining experience is ok with good snacks and desserts." Food is a bit overpriced. Menu and side dishes are decent. Beef dishes & steaks are all right.

Cleanliness

3.1/5
171 reviews

"Cleanliness is lacking in rooms and bathrooms." Hotel facilities could use a good clean.

Room

3.0/5
580 reviews

"Rooms are large and mostly clean, with great beds." Poorly-maintained rooms with subpar furniture and TVs. Bathrooms are large but with substandard cleaning. Rooms needing updating with poor quality A/C and minibars. Shower can be a problem.

Amenities

2.8/5
150 reviews

"Okay buildings and entrance area." Generally old facilities, although conference area was good. Architecture not so nice.

Vibe

2.3/5
115 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is ok. Hotel is relatively stylish. Good for business people. Awesome for families. Luxury hotel.

Value for money

2.2/5
199 reviews

"Value for money could be better. Food and beverages are pricey." Acceptable breakfast prices. Free internet.

Rated 4.2/5 based on reviews from couples.

"Friendly atmosphere. Very quiet."

Service

4.1/5
75 reviews

"Efficient, friendly service with a nice reception."

Breakfast

4.0/5
34 reviews

"Tasty breakfast."

Location

4.0/5
44 reviews

"Great location near the airport. Parking is rare."

Pool

3.9/5
18 reviews

"Great pool."

Comfort

3.7/5
65 reviews

"Very comfortable, spacious, and quiet rooms with wonderful beds."

Room

3.2/5
93 reviews

"Rooms are large and mostly clean, with great beds." Rooms in need of maintenance, with poorly rated bathrooms and furniture.

Food

3.1/5
34 reviews

"Average, but pricey, food. Snacks are ok."

Cleanliness

3.0/5
24 reviews

"Room cleanliness is acceptable." Hotel facilities could use a good clean.

Amenities

2.9/5
23 reviews

"Average hotel building."

Vibe

2.6/5
12 reviews

"OK vibe and a friendly atmosphere."

Value for money

2.2/5
21 reviews

"Value for money could be better. Food is a bit overpriced."

Rated 4.1/5 based on reviews from solo travelers.

"Breakfast is good. Good service."

Breakfast

4.1/5
15 reviews

"Tasty breakfast."

Service

4.0/5
63 reviews

"Beds and cleanliness are decent, but rooms look old and poorly-furnished." Room service is average.

Location

3.9/5
30 reviews

"Great location near the airport. Average parking."

Pool

3.8/5
7 reviews

"Great pool."

Comfort

3.6/5
54 reviews

"Very comfortable, spacious, and quiet rooms with wonderful beds." AC needs updating.

Room

3.2/5
83 reviews

"Rooms are large and mostly clean, with great beds." Rooms in need of maintenance, with poorly rated bathrooms and furniture. Rooms need updating with bad TV's and A/C.

Food

3.2/5
34 reviews

"Decent food and menu."

Cleanliness

3.1/5
18 reviews

"Room cleanliness is acceptable."

Amenities

2.9/5
22 reviews

"Average hotel building."

Vibe

2.4/5
17 reviews

"Vibe is not too good. Hotel could use some updating."

Value for money

2.2/5
20 reviews

"Value for money could be better."

Rated 4.0/5 based on reviews from families.

"Great pool. Great location."

Breakfast

4.0/5
25 reviews

"Reasonably priced, tasty breakfasts."

Pool

4.0/5
16 reviews

"Great pool."

Service

4.0/5
34 reviews

"Friendly service. Shuttle service is ok."

Location

3.9/5
35 reviews

"Great location near the airport. Average parking."

Food

3.3/5
25 reviews

"Food is all right."

Cleanliness

3.1/5
15 reviews

"Room cleanliness is acceptable." Hotel facilities could use a good clean.

Room

3.0/5
40 reviews

"Awesome beds, and reasonably clean rooms." Deficient A/C in poorly-maintained rooms.

Amenities

2.5/5
9 reviews

"Hotel buildings are substandard but amenities are OK."

Vibe

2.5/5
10 reviews

"Vibe is not too good. Hotel could use some updating."

Value for money

2.4/5
16 reviews

"Value for money could be better. Acceptable breakfast prices."

Rated 3.6/5 based on reviews from business travelers.

"Professional service. Spacious rooms."

Location

4.0/5
18 reviews

"Great location near the airport."

Service

4.0/5
16 reviews

"Service is professional and friendly."

Breakfast

3.9/5
10 reviews

"Tasty breakfast."

Comfort

3.6/5
13 reviews

"Large, comfortable rooms."

Food

3.3/5
9 reviews

"Food is all right."

Cleanliness

3.1/5
7 reviews

"Room cleanliness is acceptable."

Room

3.0/5
23 reviews

"Rooms spacious and relatively tidy. Rooms need regular maintenance."

Amenities

3.0/5
5 reviews

"Average hotel building."

Value for money

2.2/5
7 reviews

"Value for money could be better."

Rated 4.0/5 based on reviews from all travelers.

"Very good business hotel. Close to Heathrow Airport. Fantastic service. Great pool. Great location."

Comfort

3.7/5
6 reviews

"Rather comfortable."

Room

3.2/5
6 reviews

"Room is all right."

Rated 4.0/5 based on reviews from all travelers.

"Very good business hotel. Close to Heathrow Airport. Fantastic service. Great pool. Great location."

Breakfast

4.0/5
185 reviews

"Reasonably priced, tasty breakfasts."

Service

4.0/5
432 reviews

"Friendly and professional bar service and reception." Shuttle service is ok. Room service is average. Reasonable restaurant, but questionable management. Booking process is sufficient.

Location

4.0/5
302 reviews

"Great location. Accessible by car, but parking is costly." Good access to airport. Restaurants & bars in the area are ok. Not many options for shopping. Difficult access to public transport.

Pool

3.8/5
77 reviews

"Great pool."

WiFi

3.5/5
27 reviews

"Fast and cheap WiFi. Average wifi quality."

Food

3.1/5
233 reviews

"Dining experience is ok with good snacks and desserts." Food is a bit overpriced. Menu and side dishes are decent. Untasty beef dishes & steak.

Cleanliness

3.1/5
155 reviews

"Cleanliness is lacking in rooms and bathrooms." Hotel facilities could use a good clean.

Room

3.0/5
526 reviews

"Rooms are large and mostly clean, with great beds." Poorly-maintained rooms with subpar furniture and TVs. Mediocre sized, poorly cleaned bathrooms. Rooms needing updating with poor quality A/C and minibars. Shower can be a problem.

Amenities

2.8/5
135 reviews

"Decent building with okay entrance area, if somewhat outdated facilities."

Vibe

2.2/5
99 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is ok. Stylish hotel.

Value for money

2.2/5
193 reviews

"Value for money could be better. Food and beverages are pricey." Acceptable breakfast prices. Free internet.

Rated 4.3/5 based on reviews from couples.

"Friendly atmosphere. Very quiet."

Service

4.2/5
66 reviews

"Efficient, friendly service with a nice reception."

Breakfast

4.1/5
30 reviews

"Tasty breakfast."

Location

4.0/5
38 reviews

"Great location near the airport. Average parking."

Pool

3.9/5
17 reviews

"Great pool."

Comfort

3.6/5
60 reviews

"Very comfortable, spacious, and quiet rooms with wonderful beds."

Room

3.2/5
82 reviews

"Rooms are large and mostly clean, with great beds." Poor maintenance in rooms and bathrooms.

Cleanliness

3.0/5
21 reviews

"Room cleanliness is acceptable." Hotel facilities could use a good clean.

Food

3.0/5
32 reviews

"Average, but pricey, food."

Amenities

2.9/5
21 reviews

"Average hotel building."

Vibe

2.5/5
10 reviews

"OK vibe and a friendly atmosphere."

Value for money

2.2/5
20 reviews

"Value for money could be better. Food is a bit overpriced."

Rated 4.1/5 based on reviews from solo travelers.

"Great reception. Friendly service."

Breakfast

4.1/5
11 reviews

"Tasty breakfast."

Location

4.0/5
27 reviews

"Great location near the airport. Average parking."

Service

3.9/5
59 reviews

"Beds and cleanliness are decent, but rooms look old and poorly-furnished." Room service is average.

Pool

3.8/5
7 reviews

"Great pool."

Comfort

3.7/5
48 reviews

"Very comfortable, spacious, and quiet rooms with wonderful beds." AC needs updating.

Room

3.3/5
72 reviews

"Rooms are large and mostly clean, with great beds." Poorly-maintained rooms with substandard bathrooms, A/C, and furnishing.

Cleanliness

3.1/5
17 reviews

"Room cleanliness is acceptable."

Food

3.1/5
29 reviews

"Decent food and menu."

Amenities

2.9/5
18 reviews

"Average hotel building."

Vibe

2.5/5
13 reviews

"Vibe is not too good."

Value for money

2.2/5
18 reviews

"Value for money could be better."

Rated 3.9/5 based on reviews from families.

"Great pool."

Breakfast

4.0/5
22 reviews

"Reasonably priced, tasty breakfasts."

Service

4.0/5
28 reviews

"Friendly service."

Pool

3.9/5
15 reviews

"Great pool."

Location

3.9/5
33 reviews

"Great location near the airport. Average parking."

Food

3.3/5
22 reviews

"Food is all right."

Cleanliness

3.1/5
14 reviews

"Room cleanliness is acceptable." Hotel facilities could use a good clean.

Room

3.0/5
38 reviews

"Awesome beds, and reasonably clean rooms." Deficient A/C in poorly-maintained rooms.

Amenities

2.6/5
7 reviews

"Average hotel building."

Vibe

2.5/5
7 reviews

"Vibe is not too good."

Value for money

2.4/5
16 reviews

"Value for money could be better. Acceptable breakfast prices."

Rated 3.5/5 based on reviews from business travelers.

"Professional service. Spacious rooms."

Location

4.0/5
14 reviews

"Great location near the airport."

Service

4.0/5
12 reviews

"Professional service."

Breakfast

3.9/5
7 reviews

"Tasty breakfast."

Comfort

3.6/5
11 reviews

"Large, comfortable rooms."

Food

3.2/5
8 reviews

"Food is all right."

Room

2.9/5
18 reviews

"Big, decent rooms. Rooms need regular maintenance."

Value for money

2.2/5
7 reviews

"Value for money could be better."

Rated 3.9/5 based on reviews from all travelers.

"Very good business hotel. Close to Heathrow Airport. Fantastic service. Great pool. Great location."

Service

3.9/5
7 reviews

"Fantastic service."

Room

3.2/5
5 reviews

"Room is all right."

Rated 3.8/5 based on reviews from all travelers.

"Very good business hotel. Close to Heathrow Airport. Fantastic service. Great pool. Great location."

Service

4.1/5
9 reviews

"Friendly service."

Breakfast

3.9/5
6 reviews

"Tasty breakfast."

Comfort

3.7/5
9 reviews

"Rather comfortable."

Food

3.5/5
13 reviews

"Food is all right."

Room

3.2/5
20 reviews

"Room cleanliness is acceptable."

Cleanliness

3.0/5
8 reviews

"Room cleanliness is acceptable."

Rated 4.2/5 based on reviews from all travelers.

"Very good business hotel. Close to Heathrow Airport. Fantastic service. Great pool. Great location."

Location

3.8/5
6 reviews

"Great location."

Room

3.2/5
7 reviews

"Room is all right."

Amenities

2.6/5
5 reviews

"Average hotel building."

Rated 3.9/5 based on reviews from all travelers.

"Very good business hotel. Close to Heathrow Airport. Fantastic service. Great pool. Great location."

Breakfast

4.2/5
8 reviews

"Tasty breakfast."

Service

4.0/5
8 reviews

"Fantastic service."

Room

3.1/5
5 reviews

"Room is all right."