4.1
Very Good

Summary of 2,478 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.1/5 based on reviews from all travelers.

"Very good luxury hotel. Close to Heathrow Airport. Fantastic service. Great location."

Service

4.0/5
544 reviews

"Efficient, friendly service with a nice reception." Shuttle service is ok. Room service is average. Poor management, but okay housekeeping. Booking process should be better organized.

Breakfast

3.9/5
236 reviews

"Reasonably priced, tasty breakfasts."

Location

3.7/5
392 reviews

"Great location. Near to public transport and the airport." Pricey, inconvenient parking. Great for sightseeing, but not shopping. Reasonably accessible by car. Far from city centre, but close to good restaurants and bars.

WiFi

3.5/5
31 reviews

"WiFi is good value. Wifi quality could be improved."

Room

3.4/5
650 reviews

"Rooms are large and mostly clean, with great beds." Inadequate minibars in older, poorly-maintained rooms. Mediocre sized, poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

Food

3.4/5
288 reviews

"Snacks and dining are okay." Restaurant menu is fine but pricey, and desserts and fruits are so-so.

Cleanliness

3.0/5
201 reviews

"Rooms relatively clean, but bathroom and pool area not clean enough." Moderately clean hotel facilities.

Vibe

2.6/5
121 reviews

"Decent vibe. Hotel could use some updating." Relatively friendly Atmosphere. Entrance area is not particularly attractive. Stylish hotel. Luxury hotel. Good for business people. Awesome for families.

Value for money

2.4/5
221 reviews

"Value for money could be better. Food and beverages are pricey." Acceptable breakfast prices. Free internet.

Rated 4.2/5 based on reviews from couples.

"Professional service. Great reception."

Service

4.0/5
46 reviews

"Efficient, friendly service with a nice reception."

Breakfast

4.0/5
20 reviews

"Tasty breakfast."

Location

3.9/5
30 reviews

"Great location near the airport."

Pool

3.9/5
8 reviews

"Great pool."

Comfort

3.5/5
37 reviews

"Very comfortable, spacious, and quiet rooms with wonderful beds."

Room

3.2/5
54 reviews

"Rooms are large and mostly clean, with great beds." Poor maintenance in rooms and bathrooms.

Food

3.2/5
17 reviews

"Food is all right."

Cleanliness

2.9/5
20 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Value for money

2.5/5
12 reviews

"Fairly good value for money."

Vibe

2.5/5
7 reviews

"Vibe is not too good."

Rated 4.0/5 based on reviews from solo travelers.

"Great reception."

Service

4.0/5
38 reviews

"Beds and cleanliness are decent, but rooms look old and poorly-furnished."

Breakfast

3.9/5
10 reviews

"Tasty breakfast."

Pool

3.9/5
6 reviews

"Great pool."

Location

3.6/5
20 reviews

"Great location near the airport."

Comfort

3.5/5
32 reviews

"Very comfortable, large rooms with great beds but insufficient A/C."

Room

3.2/5
53 reviews

"Rooms are large and mostly clean, with great beds." Bad bathrooms in run down rooms, with deficient televisions and air conditioning.

Cleanliness

2.9/5
10 reviews

"Room cleanliness is acceptable."

Vibe

2.4/5
12 reviews

"Vibe is not too good. Hotel could use some updating."

Value for money

2.2/5
8 reviews

"Value for money could be better."

Rated 4.0/5 based on reviews from families.

"Tasty breakfast. Great location."

Breakfast

4.0/5
26 reviews

"Reasonably priced, tasty breakfasts."

Pool

4.0/5
12 reviews

"Great pool."

Service

3.9/5
27 reviews

"Friendly service."

Location

3.8/5
28 reviews

"Great location near the airport. Parking is rare."

Food

3.4/5
17 reviews

"Food is all right."

Room

3.1/5
37 reviews

"Rooms are large and mostly clean, with great beds." Deficient A/C in poorly-maintained rooms.

Cleanliness

3.0/5
12 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Amenities

2.9/5
7 reviews

"Average hotel building."

Value for money

2.4/5
17 reviews

"Value for money could be better. Acceptable breakfast prices."

Vibe

2.2/5
9 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.7/5 based on reviews from business travelers.

"Good access to airport. Spacious rooms."

Service

4.0/5
16 reviews

"Friendly service."

Breakfast

3.9/5
11 reviews

"Tasty breakfast."

Location

3.9/5
16 reviews

"Great location near the airport."

Comfort

3.5/5
13 reviews

"Spacious, comfortable room with acceptable beds."

Cleanliness

3.1/5
8 reviews

"Room cleanliness is acceptable."

Room

3.0/5
23 reviews

"Big rooms with mediocre maintenance and cleanliness and so-so beds."

Value for money

2.6/5
5 reviews

"Fairly good value for money."

Rated 3.9/5 based on reviews from all travelers.

"Very good luxury hotel. Close to Heathrow Airport. Fantastic service. Great location."

Service

4.1/5
5 reviews

"Fantastic service."

Location

3.6/5
5 reviews

"Great location."

Room

3.2/5
5 reviews

"Room is all right."

Rated 4.0/5 based on reviews from all travelers.

"Very good luxury hotel. Close to Heathrow Airport. Fantastic service. Great location."

Service

4.0/5
495 reviews

"Friendly service and great reception." Poorly-managed, moderately professional staff and housekeeping. Shuttle service is ok. Room service could have been improved. Booking process should be better organized.

Breakfast

3.8/5
202 reviews

"Reasonably priced, tasty breakfasts."

Location

3.8/5
354 reviews

"Great location. Near to public transport and the airport." Pricey, inconvenient parking. Great bars and restaurants nearby, but poor shopping. Reasonably accessible by car.

WiFi

3.5/5
29 reviews

"WiFi is good value. Wifi quality could be improved."

Room

3.4/5
595 reviews

"Rooms are large and mostly clean, with great beds." Inadequate minibars in older, poorly-maintained rooms. Mediocre sized, poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

Food

3.4/5
265 reviews

"Snacks and dining are okay." Restaurant menu is fine but pricey, and desserts and fruits are so-so.

Cleanliness

3.0/5
181 reviews

"Rooms relatively clean, but bathroom and pool area not clean enough." Moderately clean hotel facilities.

Vibe

2.7/5
103 reviews

"Decent vibe. Hotel could use some updating." Entrance area is not particularly attractive. Relatively friendly Atmosphere. Stylish hotel.

Value for money

2.4/5
208 reviews

"Value for money could be better. Food and beverages are pricey." Acceptable breakfast prices. Free internet.

Rated 4.3/5 based on reviews from couples.

"Comfortable beds. Great reception."

Breakfast

4.0/5
16 reviews

"Tasty breakfast."

Service

4.0/5
40 reviews

"Service is professional and friendly."

Location

3.9/5
25 reviews

"Great location near the airport."

Pool

3.9/5
7 reviews

"Great pool."

Comfort

3.5/5
36 reviews

"Very comfortable, spacious, and quiet rooms with wonderful beds."

Room

3.3/5
50 reviews

"Rooms are large and mostly clean, with great beds." Poor maintenance in rooms and bathrooms.

Food

3.2/5
17 reviews

"Food is all right."

Cleanliness

3.0/5
18 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Value for money

2.5/5
11 reviews

"Value for money could be better."

Vibe

2.4/5
6 reviews

"Vibe is not too good."

Rated 4.0/5 based on reviews from solo travelers.

"Great reception. Comfortable beds."

Service

4.0/5
34 reviews

"Beds and cleanliness are decent, but rooms look old and poorly-furnished."

Breakfast

3.9/5
6 reviews

"Tasty breakfast."

Pool

3.9/5
6 reviews

"Great pool."

Location

3.8/5
18 reviews

"Great location near the airport."

Comfort

3.6/5
26 reviews

"Very comfortable, large rooms with great beds but insufficient A/C."

Food

3.4/5
14 reviews

"Food is all right."

Room

3.2/5
43 reviews

"Rooms are large and mostly clean, with great beds." Rooms needing maintenance, with bad bathrooms and A/C.

Cleanliness

2.8/5
9 reviews

"Room cleanliness is acceptable."

Vibe

2.5/5
8 reviews

"Vibe is not too good."

Value for money

2.2/5
7 reviews

"Value for money could be better."

Rated 3.9/5 based on reviews from families.

"Tasty breakfast. Great location."

Breakfast

4.0/5
22 reviews

"Reasonably priced, tasty breakfasts."

Pool

4.0/5
12 reviews

"Great pool."

Service

3.9/5
21 reviews

"Friendly service."

Location

3.8/5
26 reviews

"Great location near the airport. Parking is rare."

Food

3.3/5
15 reviews

"Food is all right."

Room

3.2/5
34 reviews

"Rooms are large and mostly clean, with great beds." Deficient A/C in poorly-maintained rooms.

Cleanliness

3.1/5
11 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Amenities

2.9/5
5 reviews

"Average hotel building."

Value for money

2.5/5
16 reviews

"Value for money could be better. Acceptable breakfast prices."

Vibe

2.4/5
5 reviews

"Vibe is not too good."

Rated 3.6/5 based on reviews from business travelers.

"Spacious rooms. Good access to airport."

Service

4.0/5
13 reviews

"Fantastic service."

Breakfast

3.9/5
8 reviews

"Tasty breakfast."

Location

3.9/5
12 reviews

"Great location near the airport."

Comfort

3.5/5
11 reviews

"Rooms are big and moderately comfortable."

Room

3.0/5
19 reviews

"Big, decent rooms. Rooms need regular maintenance."

Value for money

2.6/5
5 reviews

"Fairly good value for money."

Rated 4.0/5 based on reviews from all travelers.

"Very good luxury hotel. Close to Heathrow Airport. Fantastic service. Great location."

Service

4.0/5
7 reviews

"Fantastic service."

Location

3.6/5
5 reviews

"Great location."

Room

3.1/5
7 reviews

"Room is all right."

Rated 3.7/5 based on reviews from all travelers.

"Very good luxury hotel. Close to Heathrow Airport. Fantastic service. Great location."

Service

4.0/5
12 reviews

"Friendly service."

Breakfast

3.9/5
7 reviews

"Tasty breakfast."

Location

3.6/5
8 reviews

"Great location near the airport."

Food

3.2/5
13 reviews

"Food is all right."

Room

3.1/5
18 reviews

"Fairly clean rooms, but inadequate bathrooms."

Cleanliness

3.1/5
12 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Value for money

2.2/5
5 reviews

"Value for money could be better."

Rated 4.2/5 based on reviews from all travelers.

"Very good luxury hotel. Close to Heathrow Airport. Fantastic service. Great location."

Location

3.6/5
7 reviews

"Great location near the airport."

Room

3.1/5
9 reviews

"Room is all right."

Amenities

3.0/5
5 reviews

"Average hotel building."

Vibe

2.2/5
5 reviews

"Vibe is not too good."

Rated 4.0/5 based on reviews from all travelers.

"Very good luxury hotel. Close to Heathrow Airport. Fantastic service. Great location."

Service

4.0/5
9 reviews

"Fantastic service."

Breakfast

4.0/5
8 reviews

"Tasty breakfast."

Location

3.8/5
7 reviews

"Great location."