4.1
Very Good

Summary of 1,896 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.1/5 based on reviews from all travelers.

"Very good business hotel. Close to Heathrow Airport. Fantastic service. Great pool. Great location."

Service

4.1/5
480 reviews

"Friendly and professional bar service and reception." Shuttle service is ok. Room service is perfect. Poor management, but okay housekeeping.

Pool

4.0/5
85 reviews

"Great pool."

Breakfast

4.0/5
202 reviews

"Great and affordable breakfast."

Location

3.8/5
337 reviews

"Great location. Good access to airport. So-so car access and parking." Parking should be cheaper. Far from city centre but reasonably close to shopping. Adequate access to public transport. Good restaurants & bars in the area.

Food

3.1/5
250 reviews

"Reasonable dining experience with lovely desserts. Pricey, subpar menu." Side dishes are all right. Beef dishes & steaks are all right.

WiFi

3.1/5
30 reviews

"WiFi is good value. Wifi quality could be improved."

Cleanliness

3.0/5
163 reviews

"Cleanliness is lacking in rooms and bathrooms." Hotel facilities could use a good clean.

Room

3.0/5
586 reviews

"Rooms are large and mostly clean, with great beds." Poorly-maintained rooms with subpar furniture and TVs. Mediocre sized, poorly cleaned bathrooms. Rooms needing updating with poor quality A/C and minibars. Shower can be a problem.

Amenities

2.6/5
151 reviews

"Outdated facilities and entrance area."

Value for money

2.6/5
201 reviews

"Fairly good value for money. Food and beverages are pricey." Fair breakfast prices. Free internet.

Vibe

2.4/5
114 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive. Good for business people. Awesome for families. Luxury hotel.

Rated 4.2/5 based on reviews from couples.

"Great desserts & fruits."

Service

4.2/5
94 reviews

"Efficient, friendly service with a nice reception." Shuttle service is ok. Room service is perfect.

Pool

4.1/5
19 reviews

"Great pool."

Breakfast

4.0/5
39 reviews

"Tasty breakfast."

Location

4.0/5
57 reviews

"Great location near the airport. Pricey, inconvenient parking."

Comfort

3.7/5
78 reviews

"Great sized rooms, very comfortable with wonderful beds."

Room

3.4/5
113 reviews

"Rooms are large and mostly clean, with great beds." Rooms in need of maintenance, with poorly rated bathrooms and furniture. Shower can be a problem.

Cleanliness

2.9/5
25 reviews

"Room cleanliness is acceptable." Hotel facilities could use a good clean.

Food

2.9/5
43 reviews

"Average, but pricey, food. Snacks are ok."

WiFi

2.9/5
5 reviews

"Regular internet service."

Amenities

2.7/5
27 reviews

"Average hotel building."

Vibe

2.6/5
15 reviews

"Decent vibe."

Value for money

2.4/5
33 reviews

"Value for money could be better. Food is a bit overpriced."

Rated 4.1/5 based on reviews from solo travelers.

"Good fitness area."

Pool

4.0/5
9 reviews

"Great pool."

Breakfast

3.9/5
20 reviews

"Tasty breakfast."

Service

3.9/5
69 reviews

"Friendly service and great reception. Room service is perfect."

Location

3.7/5
37 reviews

"Great location near the airport. Pricey, inconvenient parking."

Comfort

3.6/5
58 reviews

"Great sized rooms, very comfortable with wonderful beds." Noise levels are OK, but A/C is poor.

Room

3.2/5
97 reviews

"Rooms are large and mostly clean, with great beds." Rooms in need of maintenance, with poorly rated bathrooms and furniture. Rooms need updating with bad TV's and A/C.

Food

3.1/5
36 reviews

"Poor menus and okay food."

Cleanliness

3.0/5
20 reviews

"Room cleanliness is acceptable."

Amenities

2.8/5
26 reviews

"Average hotel building."

Value for money

2.5/5
25 reviews

"Value for money could be better."

Vibe

2.4/5
19 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 4.0/5 based on reviews from families.

"Fair breakfast prices. Great pool."

Pool

4.2/5
19 reviews

"Great pool."

Breakfast

4.0/5
25 reviews

"Great and affordable breakfast."

Service

3.9/5
42 reviews

"Friendly service. Shuttle service can be an issue."

Location

3.8/5
39 reviews

"Great location near the airport. Average parking."

Food

3.4/5
28 reviews

"Food is all right."

Room

3.1/5
45 reviews

"Large, reasonably clean rooms and comfortable beds." Rooms needing maintenance, with bad bathrooms and A/C.

Cleanliness

3.1/5
16 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Value for money

2.7/5
18 reviews

"Fairly good value for money. Fair breakfast prices."

Vibe

2.5/5
10 reviews

"Decent vibe. Hotel could use some updating."

Amenities

2.4/5
10 reviews

"Hotel buildings could use some improvement."

Rated 3.7/5 based on reviews from business travelers.

"Professional service. Spacious rooms."

Service

4.1/5
17 reviews

"Service is professional and friendly."

Location

3.9/5
18 reviews

"Great location near the airport."

Breakfast

3.7/5
10 reviews

"Tasty breakfast."

Comfort

3.4/5
13 reviews

"Decently comfortable, spacious rooms with great beds."

Food

3.3/5
9 reviews

"Food is all right."

Cleanliness

3.1/5
7 reviews

"Room cleanliness is acceptable."

Room

3.0/5
23 reviews

"Rooms are fairly clean, though poorly-maintained." Comfortable beds in spacious rooms.

Amenities

2.9/5
5 reviews

"Average hotel building."

Value for money

2.8/5
6 reviews

"Fairly good value for money."

Rated 4.1/5 based on reviews from all travelers.

"Very good business hotel. Close to Heathrow Airport. Fantastic service. Great pool. Great location."

Comfort

3.6/5
6 reviews

"Rather comfortable."

Location

3.5/5
5 reviews

"Location is ok."

Room

3.2/5
6 reviews

"Room is all right."

Rated 3.8/5 based on reviews from all travelers.

"Very good business hotel. Close to Heathrow Airport. Fantastic service. Great pool. Great location."

Service

4.2/5
9 reviews

"Friendly service."

Breakfast

3.7/5
6 reviews

"Tasty breakfast."

Comfort

3.6/5
9 reviews

"Rather comfortable."

Food

3.4/5
13 reviews

"Food is all right."

Room

3.2/5
19 reviews

"Room cleanliness is acceptable."

Cleanliness

3.0/5
7 reviews

"Room cleanliness is acceptable."

Rated 4.1/5 based on reviews from all travelers.

"Very good business hotel. Close to Heathrow Airport. Fantastic service. Great pool. Great location."

Service

4.1/5
5 reviews

"Fantastic service."

Location

3.6/5
6 reviews

"Great location."

Room

3.1/5
6 reviews

"Room is all right."

Amenities

2.4/5
8 reviews

"Hotel buildings could use some improvement."

Vibe

2.4/5
5 reviews

"Vibe is not too good."

Rated 3.7/5 based on reviews from all travelers.

"Very good business hotel. Close to Heathrow Airport. Fantastic service. Great pool. Great location."

Service

4.1/5
7 reviews

"Fantastic service."

Breakfast

4.0/5
7 reviews

"Tasty breakfast."

Rated 4.0/5 based on reviews from all travelers.

"Very good business hotel. Close to Heathrow Airport. Fantastic service. Great pool. Great location."

Service

4.1/5
441 reviews

"Average restaurant service, but friendly overall." Service is professional, especially at the bar, and reception is top-notch. Shuttle service is ok. Room service is perfect. Housekeeping and management are lacking.

Pool

4.0/5
81 reviews

"Great pool."

Location

3.9/5
308 reviews

"Great location. Good access to airport." Good car access, but so-so parking. Parking should be cheaper. Good area for restaurants and bars, so-so for shopping. Adequate access to public transport.

Breakfast

3.9/5
177 reviews

"Great and affordable breakfast."

Cleanliness

3.1/5
147 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Food

3.1/5
228 reviews

"Dining experience is ok with good snacks and desserts." Food is pricey, and side dishes are average. Menu is not great. Untasty beef dishes & steak.

Room

3.0/5
533 reviews

"Rooms are large and mostly clean, with great beds." Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard. Inadequate minibars in older, poorly-maintained rooms. Shower can be a problem.

WiFi

2.9/5
28 reviews

"WiFi is good value. Wifi quality could be improved."

Amenities

2.7/5
133 reviews

"Hotel has an average building, generally, but an excellent conference centre." Older facilities and unpleasant entrance area.

Value for money

2.6/5
195 reviews

"Fairly good value for money. Food and beverages are pricey." Fair breakfast prices. Free internet.

Vibe

2.4/5
97 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is not particularly attractive. Stylish hotel.

Rated 4.2/5 based on reviews from couples.

"Great desserts & fruits."

Service

4.2/5
85 reviews

"Efficient, friendly service with a nice reception." Room service is perfect. Shuttle service is ok.

Pool

4.1/5
18 reviews

"Great pool."

Breakfast

4.0/5
35 reviews

"Tasty breakfast."

Location

4.0/5
51 reviews

"Great location near the airport. Pricey, inconvenient parking."

Comfort

3.6/5
73 reviews

"Great sized rooms, very comfortable with wonderful beds."

Room

3.4/5
102 reviews

"Rooms are large and mostly clean, with great beds." Poor maintenance in rooms and bathrooms. Shower can be a problem.

Cleanliness

3.0/5
22 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Food

2.9/5
41 reviews

"Average, but pricey, food."

WiFi

2.9/5
5 reviews

"Regular internet service."

Amenities

2.8/5
24 reviews

"Average hotel building."

Vibe

2.6/5
12 reviews

"Decent vibe."

Value for money

2.4/5
32 reviews

"Value for money could be better. Food is a bit overpriced."

Rated 4.1/5 based on reviews from solo travelers.

"Good fitness area."

Pool

4.0/5
9 reviews

"Great pool."

Service

3.9/5
64 reviews

"Friendly service and great reception. Room service is perfect."

Breakfast

3.9/5
16 reviews

"Tasty breakfast."

Location

3.8/5
32 reviews

"Great location near the airport. Pricey, inconvenient parking."

Comfort

3.6/5
52 reviews

"Very comfortable, large rooms with great beds but insufficient A/C."

Room

3.3/5
83 reviews

"Fairly clean rooms, but old with inadequate A/C and furniture." Large but poorly maintained rooms and bathrooms, with great beds.

Cleanliness

3.0/5
19 reviews

"Room cleanliness is acceptable."

Food

3.0/5
31 reviews

"Poor menus and okay food."

Amenities

2.8/5
22 reviews

"Average hotel building."

Value for money

2.5/5
23 reviews

"Value for money could be better."

Vibe

2.5/5
15 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.8/5 based on reviews from families.

"Fair breakfast prices. Great pool."

Pool

4.2/5
18 reviews

"Great pool."

Breakfast

4.0/5
22 reviews

"Great and affordable breakfast."

Service

3.9/5
36 reviews

"Friendly service."

Location

3.7/5
37 reviews

"Great location near the airport. Average parking."

Food

3.4/5
25 reviews

"Food is all right."

Cleanliness

3.1/5
15 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Room

3.1/5
43 reviews

"Large, reasonably clean rooms and comfortable beds." Rooms needing maintenance, with bad bathrooms and A/C.

Value for money

2.7/5
18 reviews

"Fairly good value for money. Fair breakfast prices."

Vibe

2.5/5
7 reviews

"Decent vibe."

Amenities

2.5/5
8 reviews

"Hotel buildings could use some improvement."

Rated 3.6/5 based on reviews from business travelers.

"Professional service. Spacious rooms."

Service

4.1/5
13 reviews

"Professional service."

Location

3.9/5
14 reviews

"Great location near the airport."

Breakfast

3.8/5
7 reviews

"Tasty breakfast."

Comfort

3.4/5
11 reviews

"Rooms are big and moderately comfortable."

Food

3.2/5
8 reviews

"Food is all right."

Room

2.9/5
18 reviews

"Big, decent rooms. Rooms need regular maintenance."

Value for money

2.8/5
6 reviews

"Fairly good value for money."