4.0
Good

Summary of 1,684 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.0/5 based on reviews from all travelers.

"Good wellness hotel. Close to Heathrow Airport. Fantastic service. Great pool. Great location."

Breakfast

4.5/5
105 reviews

"Reasonably priced, tasty breakfasts."

Pool

4.3/5
53 reviews

"Great pool."

Service

3.9/5
301 reviews

"Good management evident, with friendly, efficient service, especially in the restaurant." Decent reception and housekeeping. Room service could have been improved. Shuttle service can be an issue.

Location

3.9/5
215 reviews

"Great location. Good car access, but so-so parking." Near to public transport and the airport. Far from city centre but reasonably close to shopping. Parking should be cheaper.

WiFi

3.5/5
10 reviews

"Good internet service. Wifi quality could be improved."

Room

3.4/5
375 reviews

"Rooms are large and mostly clean, with great beds." Guests disliked the TVs and furnishing, as well as bathroom cleanliness. Inadequate minibars in older, poorly-maintained rooms. Shower can be a problem.

Value

2.8/5
108 reviews

"Fairly good value for money. Food and beverages are pricey." Acceptable breakfast prices.

Amenities

2.6/5
102 reviews

"Adequate meeting & event facilities." Older facilities and unpleasant entrance area. Unspectacular architecture.

Cleanliness

2.5/5
124 reviews

"Cleanliness is lacking in rooms and bathrooms." Hotel facilities could use a good clean.

Vibe

2.4/5
94 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Great for a wellness holiday. Good for business people. Luxury hotel.

Rated 3.8/5 based on reviews from families.

"Friendly service. Great pool."

Breakfast

4.5/5
16 reviews

"Tasty breakfast."

Pool

4.5/5
13 reviews

"Great pool."

Location

4.0/5
23 reviews

"Great location."

Service

3.9/5
42 reviews

"Friendly service, and reception was okay."

Room

3.0/5
50 reviews

"Rooms are large and mostly clean, with great beds." Outdated, insufficiently maintained rooms with poorly rated bathrooms. Shower can be a problem.

Amenities

2.6/5
15 reviews

"Hotel buildings are substandard but amenities are OK."

Value

2.5/5
10 reviews

"Fairly good value for money."

Cleanliness

2.4/5
30 reviews

"Hotel facilities could use a good clean." Room cleanliness is acceptable.

Vibe

2.0/5
16 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.9/5 based on reviews from couples.

"Tasty breakfast."

Breakfast

4.5/5
16 reviews

"Tasty breakfast."

Pool

4.5/5
5 reviews

"Great pool."

Service

3.9/5
19 reviews

"Friendly service, and reception was okay."

Location

3.7/5
20 reviews

"Well-located, although unfortunately the parking isn't easy."

Food

3.1/5
22 reviews

"Decent food and menu."

Room

3.0/5
39 reviews

"Rooms are standard overall, but very spacious with comfortable beds." Inadequately cleaned and maintained rooms and bathrooms. Shower can be a problem.

Value

2.5/5
15 reviews

"Fairly good value for money."

Amenities

2.5/5
13 reviews

"Hotel buildings could use some improvement."

Cleanliness

2.3/5
12 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Vibe

2.0/5
7 reviews

"Vibe is not too good."

Rated 3.6/5 based on reviews from solo travelers.

"Comfortable beds."

Location

4.0/5
9 reviews

"Great location."

Comfort

3.8/5
8 reviews

"Comfortable rooms and beds."

Service

3.8/5
9 reviews

"Fantastic service."

Room

3.0/5
15 reviews

"Great beds in okay rooms." Outdated rooms and bathrooms not up to standard.

Value

2.9/5
5 reviews

"Fairly good value for money."

Vibe

1.9/5
8 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.6/5 based on reviews from business travelers.

"Fantastic service. Great location."

Location

3.9/5
9 reviews

"Great location."

Service

3.8/5
8 reviews

"Fantastic service."

Comfort

3.6/5
11 reviews

"Comfortable rooms, and not too noisy."

Food

3.4/5
9 reviews

"Food is all right."

Room

3.1/5
16 reviews

"Room is all right."

Amenities

2.5/5
6 reviews

"Hotel buildings are substandard but amenities are OK."

Rated 3.4/5 based on reviews from all travelers.

"Good wellness hotel. Close to Heathrow Airport. Fantastic service. Great pool. Great location."

Rated 3.5/5 based on reviews from all travelers.

"Good wellness hotel. Close to Heathrow Airport. Fantastic service. Great pool. Great location."

Breakfast

4.5/5
7 reviews

"Tasty breakfast."

Location

4.0/5
6 reviews

"Great location."

Service

3.9/5
13 reviews

"Fantastic service."

Comfort

3.7/5
7 reviews

"Very comfortable."

Room

3.0/5
11 reviews

"Room is all right."

Value

2.9/5
5 reviews

"Fairly good value for money."

Rated 3.7/5 based on reviews from all travelers.

"Good wellness hotel. Close to Heathrow Airport. Fantastic service. Great pool. Great location."

Service

3.8/5
6 reviews

"Friendly service."

Room

3.0/5
6 reviews

"Room is all right."

Rated 3.9/5 based on reviews from all travelers.

"Good wellness hotel. Close to Heathrow Airport. Fantastic service. Great pool. Great location."

Service

4.0/5
5 reviews

"Fantastic service."

Rated 3.8/5 based on reviews from all travelers.

"Good wellness hotel. Close to Heathrow Airport. Fantastic service. Great pool. Great location."

Breakfast

4.4/5
88 reviews

"Reasonably priced, tasty breakfasts."

Pool

4.2/5
46 reviews

"Great pool."

Location

4.0/5
192 reviews

"Great location near the airport. Decent, but pricey, parking." Good accessibility by car.

Service

3.8/5
265 reviews

"Good management evident, with friendly, efficient service, especially in the restaurant." Reception is OK but housekeeping is substandard. Room service could have been improved. Shuttle service can be an issue.

WiFi

3.5/5
9 reviews

"Good internet service. Wifi quality could be improved."

Room

3.3/5
337 reviews

"Great beds in large, decently cleaned rooms, but less well cleaned in the bathrooms." Poor quality, old rooms with low rated A/C and furniture. Shower can be a problem.

Value

2.9/5
98 reviews

"Fairly good value for money. Food is a bit overpriced." Acceptable breakfast prices.

Amenities

2.5/5
95 reviews

"Adequate meeting & event facilities." Older facilities and unpleasant entrance area. Architecture not so nice.

Cleanliness

2.4/5
112 reviews

"Cleanliness is lacking in rooms and bathrooms." Hotel facilities could use a good clean.

Vibe

2.2/5
81 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish.

Rated 3.7/5 based on reviews from families.

"Great pool. Friendly service."

Breakfast

4.5/5
12 reviews

"Tasty breakfast."

Pool

4.5/5
11 reviews

"Great pool."

Location

4.0/5
20 reviews

"Great location."

Service

3.8/5
36 reviews

"Friendly service, and reception was okay."

Room

2.9/5
43 reviews

"Rooms are large and mostly clean, with great beds." Outdated, insufficiently maintained rooms with poorly rated bathrooms.

Amenities

2.6/5
13 reviews

"Hotel buildings are substandard but amenities are OK."

Value

2.5/5
9 reviews

"Fairly good value for money."

Cleanliness

2.4/5
28 reviews

"Hotel facilities could use a good clean." Room cleanliness is acceptable.

Vibe

2.0/5
14 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.7/5 based on reviews from couples.

"Tasty breakfast."

Breakfast

4.4/5
13 reviews

"Tasty breakfast."

Service

3.9/5
16 reviews

"Friendly service, and reception was okay."

Location

3.8/5
18 reviews

"Well-located, although unfortunately the parking isn't easy."

Food

3.1/5
21 reviews

"Decent food and menu."

Room

3.0/5
36 reviews

"Rooms are large and mostly clean, with great beds." Poor maintenance in rooms and bathrooms. Shower can be a problem.

Value

2.5/5
15 reviews

"Fairly good value for money."

Amenities

2.4/5
12 reviews

"Hotel buildings could use some improvement."

Cleanliness

2.2/5
10 reviews

"Hotel facilities could use a good clean." Room cleanliness is acceptable.

Vibe

2.0/5
7 reviews

"Vibe is not too good."

Rated 3.3/5 based on reviews from business travelers.

"Fantastic service. Great location."

Location

4.0/5
7 reviews

"Great location."

Service

3.7/5
7 reviews

"Fantastic service."

Comfort

3.6/5
10 reviews

"Very comfortable."

Food

3.4/5
8 reviews

"Food is all right."

Room

3.1/5
14 reviews

"Room is all right."

Amenities

2.5/5
5 reviews

"Ordinary amenities."

Rated 3.6/5 based on reviews from solo travelers.

"Comfortable beds. Great location."

Location

3.9/5
5 reviews

"Great location."

Service

3.6/5
6 reviews

"Fantastic service."

Comfort

3.5/5
5 reviews

"Very comfortable with alright beds."

Room

2.9/5
9 reviews

"Rooms are mediocre with standard beds, however there are complaints about bathrooms."