4.5
Excellent

Summary of 11,755 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

Learn more

Rated 4.5/5 based on reviews from all travelers.

Excellent city hotel. Close to KLCC. Fantastic service. Great location.

Location

4.7/5
1503 reviews

Great location. Centrally located, near restaurants, bars, and shopping. Not great access by car, with poorly rated parking. Affordable parking.

Wellness Area

4.3/5
118 reviews

Great fitness area, sauna and wellness.

Service

4.2/5
4015 reviews

Friendly staff, especially pool/beach service and housekeeping. Reception is alright, but restaurant service is disappointing. Great, professional bar service. Room service is perfect. Great concierge service. Great hotel security. Great valet service. Recreation staff is nice. Shuttle service is ok.

Pool

4.1/5
273 reviews

Clean pool area.

WiFi

3.9/5
35 reviews

Fast and cheap WiFi. Average wifi quality.

Room

3.9/5
2738 reviews

Clean rooms with great views and decent beds. Small rooms and poorly cleaned bathrooms. Rooms needing updating with poor quality A/C and minibars. Poor quality TV's, furniture, and kitchenettes. Shower can be a problem.

Cleanliness

3.8/5
799 reviews

Clean hotel facilities. Pool surroundings and rooms are immaculate. The bathrooms and dining area need some cleaning.

Amenities

3.6/5
720 reviews

Great hotel grounds and outdoor sports facilities. Great buildings and decent entrance area. Unspectacular architecture. Generally old facilities, although conference area was good. Elevator in need of updating. Conventional kids facilities. Handicap accessible facilities are all right.

Food

3.5/5
1292 reviews

Complaints about dining experience with untidy dining area, but food otherwise good. Menu and snacks are alright. Seafood, desserts and fruits were delicious. Affordable restaurant with great pizza. Pasta is ok. Untasty beef dishes & steak. Nice lamb dishes.

Breakfast

3.5/5
1058 reviews

Decent and moderately priced breakfast.

Rated 4.3/5 based on reviews from families.

Great valet service. Recreation staff is nice.

Location

4.7/5
556 reviews

Great location with excellent nearby shopping and affordable parking.

Wellness Area

4.3/5
33 reviews

Great fitness area, sauna and wellness.

Service

4.3/5
1561 reviews

Service is friendly and professional, especially the pool/beach service. Reception is alright, but restaurant service is disappointing. Wonderful housekeeping. Great concierge service. Room service is perfect. Booking process is sufficient. Great hotel security. Recreation staff is nice.

Cleanliness

3.7/5
317 reviews

Clean hotel facilities. Pool surroundings and rooms are immaculate.

Room

3.7/5
1036 reviews

Great views from big, clean rooms, with decent beds. Small bathrooms and poor minibars. Rooms are older, with low rated A/C, TV's and kitchenettes. Shower can be a problem.

Breakfast

3.5/5
410 reviews

Decent and moderately priced breakfast.

WiFi

3.4/5
12 reviews

Average wifi quality.

Rated 4.3/5 based on reviews from couples.

Terrific location. Very nice wellness & sports facilities.

Location

4.7/5
293 reviews

Great location. Good shopping and sightseeing. Parking is rare. Affordable parking.

Wellness Area

4.4/5
23 reviews

Awesome wellness and fitness areas.

Service

4.2/5
786 reviews

Friendly staff, especially pool/beach service and housekeeping. Reception and management are fine. Great, professional bar service. Room service is perfect. Great concierge service. Restaurant could offer better service. Great hotel security.

Pool

4.2/5
49 reviews

Great pool.

Cleanliness

4.1/5
157 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are not.

Room

3.9/5
552 reviews

Clean rooms with lovely views, great beds, yet poor A/C. Small rooms and poorly cleaned bathrooms. Out-of-date rooms with complaints about the furniture, minibars, and TVs. Shower can be a problem.

Amenities

3.8/5
154 reviews

Great hotel grounds and buildings. Outdated facilities with a decent entrance area. Unspectacular architecture. Elevator in need of updating.

Breakfast

3.5/5
217 reviews

Reasonably priced, tasty breakfasts.

WiFi

3.2/5
7 reviews

Average wifi quality.

Rated 4.2/5 based on reviews from business travelers.

Good meeting & event facilities. Great concierge service.

Location

4.5/5
91 reviews

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

Pool

4.2/5
13 reviews

Great pool.

Service

3.9/5
313 reviews

Friendly and professional housekeepers. Reception is alright, but restaurant service is disappointing. Room service is average. Great concierge service.

Cleanliness

3.8/5
46 reviews

Clean hotel facilities. Clean rooms.

Room

3.7/5
174 reviews

Views are great and rooms are clean. Outdated room with poor bathrooms and substandard furniture. Shower can be a problem.

Amenities

3.5/5
70 reviews

Okay buildings and entrance area.

Bar

3.2/5
17 reviews

So-so bar with mediocre drinks.

Breakfast

2.8/5
59 reviews

Decent and moderately priced breakfast.

Rated 4.4/5 based on reviews from solo travelers.

Great wellness & sports facilities. Good fitness area.

Location

4.8/5
77 reviews

Great location near lots of shopping.

Wellness Area

4.4/5
17 reviews

Awesome wellness and fitness areas.

Pool

4.2/5
14 reviews

Great pool.

Room

4.2/5
118 reviews

Clean rooms with wonderful beds and stunning views. Outdated, insufficiently maintained rooms with poorly rated bathrooms.

Service

4.2/5
158 reviews

Friendly and professional housekeepers. Reception is alright, but restaurant service is disappointing. Room service is perfect.

Amenities

4.0/5
32 reviews

Nice building.

Cleanliness

4.0/5
29 reviews

Clean hotel facilities. Clean rooms.

Bar

3.9/5
7 reviews

Bar is awesome.

Breakfast

3.5/5
29 reviews

Breakfast is average.

Rated 4.5/5 based on reviews from all travelers.

Excellent city hotel. Close to KLCC. Fantastic service. Great location.

Location

4.8/5
8 reviews

Great location.

Service

4.5/5
25 reviews

Friendly service, and reception was okay.

Room

3.8/5
15 reviews

Great room.

Breakfast

3.6/5
5 reviews

Tasty breakfast.

Vibe

3.4/5
5 reviews

Decent vibe.

Rated 4.5/5 based on reviews from couples.

Tasty breakfast. Great location.

Location

4.7/5
5 reviews

Great location.

Service

4.3/5
9 reviews

Friendly service.

Room

3.9/5
7 reviews

Great room.

Rated 4.4/5 based on reviews from families.

Friendly service. Fantastic service.

Service

4.3/5
6 reviews

Friendly service.

Rated 4.3/5 based on reviews from all travelers.

Excellent city hotel. Close to KLCC. Fantastic service. Great location.

Location

4.7/5
1425 reviews

Great location. Central location with great sightseeing, dining out and shopping. Not great access by car, with poorly rated parking. Affordable parking.

Wellness Area

4.3/5
110 reviews

Great fitness area, sauna and wellness.

Service

4.2/5
3839 reviews

Friendly staff, especially pool/beach service and housekeeping. Reception is alright, but restaurant service is disappointing. Great, professional bar service. Room service is perfect. Great concierge service. Booking process is sufficient. Great hotel security. Great valet service. Recreation staff is nice. Shuttle service is ok.

Room

3.9/5
2596 reviews

Clean rooms with great views and decent beds. Small rooms and poorly cleaned bathrooms. Older rooms with subpar minibars. Substandard bathrooms, televisions, and air conditioning. Shower can be a problem.

Cleanliness

3.8/5
761 reviews

Clean hotel facilities. Pool surroundings and rooms are immaculate. The bathrooms and dining area need some cleaning.

WiFi

3.6/5
30 reviews

Good internet service. Average wifi quality.

Breakfast

3.4/5
1009 reviews

Decent and moderately priced breakfast.

Rated 4.3/5 based on reviews from families.

Great valet service. Nice sauna.

Location

4.7/5
538 reviews

Excellent location and well priced parking. Good shopping and sightseeing.

Wellness Area

4.3/5
31 reviews

Awesome wellness and fitness areas.

Service

4.2/5
1508 reviews

Service is friendly and professional, especially the pool/beach service. Reception is alright, but restaurant service is disappointing. Wonderful housekeeping. Great concierge service. Room service is perfect. Booking process is sufficient. Great hotel security. Recreation staff is nice.

Cleanliness

3.7/5
306 reviews

Clean hotel facilities. Pool surroundings and rooms are immaculate.

Room

3.7/5
996 reviews

Great views from big, clean rooms, with decent beds. Small bathrooms and poor minibars. Rooms are older, with low rated A/C, TV's and kitchenettes. Shower can be a problem.

Breakfast

3.4/5
397 reviews

Decent and moderately priced breakfast.

WiFi

3.1/5
10 reviews

Average wifi quality.

Rated 4.3/5 based on reviews from couples.

Terrific location. Very nice wellness & sports facilities.

Location

4.7/5
272 reviews

Great location. Good shopping and sightseeing. Parking is rare. Affordable parking.

Wellness Area

4.3/5
20 reviews

Awesome wellness and fitness areas.

Service

4.2/5
741 reviews

Friendly staff, especially pool/beach service and housekeeping. Reception and management are fine. Great, professional bar service. Room service is perfect. Great concierge service. Restaurant could offer better service. Great hotel security.

Cleanliness

4.0/5
142 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are not.

Room

3.8/5
511 reviews

Clean, spacious rooms, comfortable beds, and good views. Small rooms and poorly cleaned bathrooms. Old rooms with substandard TV's, furniture and air conditioning. Shower can be a problem. Minibar can be a problem.

Amenities

3.8/5
146 reviews

Great hotel grounds and buildings. Outdated facilities with a decent entrance area. Unspectacular architecture. Elevator in need of updating.

Bar

3.6/5
30 reviews

Bar is awesome. Good bar service.

Breakfast

3.5/5
204 reviews

Reasonably priced, tasty breakfasts.

WiFi

3.0/5
6 reviews

Average wifi quality.

Rated 4.2/5 based on reviews from business travelers.

Good meeting & event facilities. Good internet service.

Location

4.5/5
88 reviews

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

Pool

4.2/5
12 reviews

Great pool.

Service

3.9/5
299 reviews

Friendly and professional housekeepers. Reception is alright, but restaurant service is disappointing. Room service is average. Great concierge service.

Cleanliness

3.8/5
46 reviews

Clean hotel facilities. Clean rooms.

Room

3.7/5
167 reviews

Clean rooms with great views but outdated, with poor bathrooms.

Bar

3.5/5
16 reviews

Standard bar.

Amenities

3.5/5
68 reviews

Okay buildings and entrance area.

Breakfast

2.9/5
53 reviews

Decent and moderately priced breakfast.

Rated 4.4/5 based on reviews from solo travelers.

Great wellness & sports facilities. Good alcoholic drinks.

Location

4.8/5
69 reviews

Great location near lots of shopping.

Wellness Area

4.4/5
16 reviews

Awesome wellness and fitness areas.

Service

4.3/5
142 reviews

Friendly and professional housekeepers. Reception is alright, but restaurant service is disappointing. Room service is perfect.

Pool

4.2/5
10 reviews

Great pool.

Room

4.2/5
109 reviews

Clean rooms with wonderful beds and stunning views. Outdated, insufficiently maintained rooms with poorly rated bathrooms.

Cleanliness

4.0/5
29 reviews

Clean hotel facilities. Clean rooms.

Amenities

4.0/5
32 reviews

Nice building.

Bar

3.9/5
7 reviews

Bar is awesome.

Breakfast

3.5/5
23 reviews

Breakfast is average.

Rated 4.2/5 based on reviews from all travelers.

Excellent city hotel. Close to KLCC. Fantastic service. Great location.

Location

4.7/5
20 reviews

Great location near lots of shopping.

Cleanliness

3.9/5
7 reviews

Clean rooms.

Breakfast

3.5/5
9 reviews

Tasty breakfast.

Value

3.5/5
8 reviews

Best value for money.

Service

3.5/5
20 reviews

Average reception, but good overall service.

Food

3.5/5
14 reviews

Delicious food.

Room

3.4/5
24 reviews

Acceptable rooms - tidy, but bathrooms are not great.

Rated 4.4/5 based on reviews from families.

Delicious food. Great location.

Service

4.3/5
6 reviews

Fantastic service.

Room

3.5/5
7 reviews

Room is all right.

Rated 4.0/5 based on reviews from couples.

Clean. Fantastic service.

Room

3.3/5
5 reviews

Room is all right.

Rated 4.5/5 based on reviews from all travelers.

Excellent city hotel. Close to KLCC. Fantastic service. Great location.

Service

4.2/5
24 reviews

Friendly service.

Cleanliness

4.0/5
11 reviews

Clean hotel facilities. Clean rooms.

Room

3.9/5
28 reviews

Views are great and rooms are clean.

Amenities

3.6/5
6 reviews

Nice building.

Food

3.4/5
8 reviews

Food is all right.

Rated 4.5/5 based on reviews from couples.

Clean rooms. Clean.

Room

3.7/5
5 reviews

Great room.

Rated 4.5/5 based on reviews from families.

Fantastic service. Great room.

Service

4.3/5
7 reviews

Fantastic service.

Room

3.7/5
7 reviews

Great room.

Rated 4.2/5 based on reviews from all travelers.

Excellent city hotel. Close to KLCC. Fantastic service. Great location.

Location

4.5/5
18 reviews

Great location near lots of shopping.

Pool

4.2/5
7 reviews

Great pool.

Service

4.2/5
49 reviews

Service is professional and friendly.

Food

3.7/5
21 reviews

Delicious food.

Breakfast

3.5/5
10 reviews

Tasty breakfast.

Cleanliness

3.5/5
11 reviews

Quite clean.

Room

3.5/5
33 reviews

Rooms are alright, with great views, but poorly rated bathrooms.

Amenities

3.4/5
21 reviews

Okay buildings and entrance area.

Vibe

3.2/5
19 reviews

OK vibe and a friendly atmosphere. Entrance area is ok.

Rated 4.3/5 based on reviews from families.

Friendly service. Great view.

Location

4.6/5
5 reviews

Great location.

Service

4.2/5
20 reviews

Friendly service.

Room

3.3/5
11 reviews

Rooms are alright, but bathrooms are not great.

Amenities

3.2/5
7 reviews

Average hotel building.

Vibe

3.0/5
7 reviews

Decent vibe.

Rated 4.0/5 based on reviews from couples.

Great pool. Great shopping.

Service

4.2/5
8 reviews

Fantastic service.

Room

3.5/5
8 reviews

Great room.