Large rooms with nice views and OK beds. Outdated rooms with complaints about minibars, A/C, and cleanliness. Bathrooms are large but with substandard cleaning. Rooms lacking maintenance, with poor quality kitchenettes, furniture and TV's. Shower can be a problem.
Location is ok. Accessible by car, but parking is costly. Excellent sightseeing, restaurants and bars nearby. Reasonably central, with shopping somewhat close by.
General service, restaurant service and reception are decent. Management seems lacking, with badly rated housekeeping, but friendly service. Valet service is ok. Room service could have been improved. Booking process should be better organized. Concierge service could be more helpful. Recreation staff is nice. Hotel security is ok.
Expensive but decent WiFi. Wifi quality could be improved.
Outdated facilities and entrance area. Elevator in need of updating. Architecture not so nice. Adequate meeting & event facilities.
Breakfast is decent but expensive.
Complaints about dining experience with subpar desserts & fruits. Restaurant is pricey, and the menu is alright, but side dishes are not highly recommended. Untasty pork dishes and an insufficiently clean dining area. Beef dishes & steaks are all right.
Bathrooms and rooms are untidy. Moderately clean hotel facilities. Dirty in the dining and pool areas. Wellness & sports facilities could use better cleaning.
Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi. Affordable beverage prices.