3.6
Fair

Summary of 3,862 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 3.6/5 based on reviews from all travelers.

Fair luxury hotel. Close to Brooklyn Bridge. Good for sightseeing with access to public transportation.

Wellness Area

4.7/5
18 reviews

Awesome wellness and fitness areas.

Location

4.7/5
870 reviews

Great location. Close to public transport and the train. Near city centre with great sightseeing and nearby restaurants. Accessible by car, but parking is costly.

WiFi

3.1/5
25 reviews

Regular internet service. Wifi quality could be improved.

Room

2.9/5
1199 reviews

Great views from decent and clean enough rooms. Small and poorly maintained rooms. Small rooms and poorly cleaned bathrooms. Mediocre beds and TVs. Complaints about furnishing, kitchenettes, and A/C. Shower can be a problem.

Cleanliness

2.9/5
558 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Service

2.8/5
834 reviews

Guests complain about the professionalism of the staff and management. Service is welcoming but the reception is subpar. Room service could have been improved. Hotel security is ok. Booking process is sufficient. Recreation staff is ok.

Comfort

2.2/5
652 reviews

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

Breakfast

1.4/5
84 reviews

Some complaints about quality and price of breakfast.

Amenities

0.9/5
737 reviews

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating. Beautiful architecture.

Rated 3.4/5 based on reviews from couples.

Beautiful architecture. Train station is close.

Location

4.8/5
208 reviews

Great location. Close to public transport and the train. Shopping, restaurants and bars in the area are great.

Cleanliness

3.1/5
117 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Room

3.1/5
263 reviews

Moderately clean and modern rooms with great beds and views. Small rooms and poorly cleaned bathrooms. Small, badly maintained rooms with poor minibars. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

Service

2.8/5
156 reviews

Friendly but unprofessional service, with complaints about reception and housekeeping staff. Room service could have been improved.

WiFi

2.6/5
7 reviews

Regular internet service.

Breakfast

1.4/5
14 reviews

Breakfast can be improved.

Amenities

1.1/5
171 reviews

Low rated buildings and entrance area, with slightly outdated facilities. Elevator in need of updating. Beautiful architecture.

Rated 3.5/5 based on reviews from families.

Good accessibility by car.

Location

4.7/5
232 reviews

Good location, close to public transport. Great sightseeing, restaurants and shopping nearby. Parking is rare.

Service

2.8/5
190 reviews

Friendly but unprofessional service, with complaints about reception and housekeeping staff. Room service could have been improved.

Room

2.7/5
281 reviews

Standard rooms with picturesque views. Rooms are small and lacking maintenance, with average beds and poor furniture. Rooms in need of better cleaning, with poor quality TV's, minibars, and A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Cleanliness

2.6/5
135 reviews

Moderately clean hotel facilities. Bathrooms and rooms are untidy.

Comfort

1.9/5
153 reviews

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

Breakfast

1.7/5
25 reviews

Some complaints about quality and price of breakfast.

Amenities

0.7/5
179 reviews

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

Rated 3.5/5 based on reviews from solo travelers.

Great wellness & sports facilities. Good fitness area.

Location

5.0/5
71 reviews

Good location, close to public transport.

Room

3.3/5
86 reviews

Moderately clean and modern rooms with great beds and views. Rooms are poorly-furnished and cleaned, with insufficient A/C. Small and poorly maintained rooms. Shower can be a problem.

Service

3.0/5
57 reviews

Complaints about the reception staff, but the service is somewhat friendly.

Cleanliness

2.8/5
34 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Comfort

2.5/5
51 reviews

Relatively comfortable, with good beds. Small, noisy rooms with poor A/C.

Vibe

2.2/5
15 reviews

Vibe is not too good. Entrance area is not particularly attractive. Relatively modern hotel.

Amenities

0.9/5
56 reviews

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

Rated 3.0/5 based on reviews from business travelers.

Great location. Friendly service.

Location

4.6/5
21 reviews

Great location.

Room

2.9/5
30 reviews

Rooms are quite clean and beds are standard. Small rooms with below average bathrooms and poor maintenance.

Service

2.8/5
25 reviews

So-so, but friendly, service, but low rated reception.

Cleanliness

2.7/5
15 reviews

Room cleanliness is acceptable.

Vibe

2.5/5
7 reviews

Decent vibe.

Comfort

2.1/5
10 reviews

Uncomfortable, small rooms, with decent beds.

Amenities

0.9/5
25 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Rated 3.7/5 based on reviews from all travelers.

Fair luxury hotel. Close to Brooklyn Bridge. Good for sightseeing with access to public transportation.

Room

2.8/5
6 reviews

Room is all right.

Rated 3.4/5 based on reviews from all travelers.

Fair luxury hotel. Close to Brooklyn Bridge. Good for sightseeing with access to public transportation.

Location

4.5/5
35 reviews

Good location, close to public transport.

Cleanliness

2.8/5
32 reviews

Room cleanliness is acceptable.

Service

2.7/5
30 reviews

Service staff are friendly, yet unprofessional and reception is poor.

Room

2.5/5
44 reviews

Small rooms with low rated bathrooms. Rooms are quite clean and beds are standard.

Comfort

2.4/5
27 reviews

Rooms are average, though small, lacking comfort, and quite noisy.

Breakfast

1.4/5
6 reviews

Breakfast can be improved.

Amenities

1.1/5
28 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Rated 3.6/5 based on reviews from couples.

Location is great.

Location

4.4/5
12 reviews

Great location.

Cleanliness

2.9/5
10 reviews

Room cleanliness is acceptable.

Room

2.7/5
17 reviews

Room cleanliness is acceptable.

Service

2.6/5
10 reviews

Service is adequate.

Comfort

2.6/5
10 reviews

Decently comfortable but somewhat noisy.

Amenities

1.2/5
10 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Rated 3.4/5 based on reviews from families.

Friendly service.

Location

4.8/5
8 reviews

Great location.

Cleanliness

3.0/5
9 reviews

Quite clean.

Service

2.8/5
10 reviews

Great service, but bad reception.

Room

2.4/5
10 reviews

Rooms are subpar, but beds are decent.

Comfort

1.9/5
7 reviews

Okay beds but not comfortable overall.

Amenities

0.8/5
8 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Rated 3.6/5 based on reviews from solo travelers.

Great location.

Location

4.8/5
6 reviews

Great location.

Rated 3.2/5 based on reviews from all travelers.

Fair luxury hotel. Close to Brooklyn Bridge. Good for sightseeing with access to public transportation.

Location

4.7/5
631 reviews

Great location. Close to public transport and the train. Excellent sightseeing, restaurants and bars nearby. Pricey, inconvenient parking.

Wellness Area

4.7/5
14 reviews

Awesome wellness and fitness areas.

WiFi

3.0/5
20 reviews

Regular internet service. Wifi quality could be improved.

Cleanliness

2.9/5
434 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Room

2.9/5
920 reviews

Great views from decent, somewhat clean rooms with okay beds. Small and poorly maintained rooms. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

Service

2.8/5
653 reviews

Problems with management professionalism. Service friendliness is ok, but reception and housekeeping were substandard. Room service could have been improved. Hotel security is ok. Booking process is sufficient. Recreation staff is ok.

Vibe

2.5/5
138 reviews

Decent vibe. Entrance area is not particularly attractive. Relatively modern hotel. Atmosphere could be friendlier. Stylish hotel.

Comfort

2.0/5
484 reviews

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

Breakfast

1.4/5
52 reviews

Some complaints about quality and price of breakfast.

Amenities

1.0/5
577 reviews

Hotel grounds are okay, but the building is old and the entrance area is unimpressive. Elevator in need of updating. Beautiful architecture.

Rated 3.2/5 based on reviews from couples.

Beautiful architecture. Train station is close.

Location

4.8/5
131 reviews

Good location, close to public transport. Good restaurants & bars in the area.

Room

3.0/5
172 reviews

Moderately clean and modern rooms with great beds and views. Small, poorly maintained rooms with bathroom cleanliness issues. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

Cleanliness

3.0/5
79 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Service

2.9/5
98 reviews

Friendly but unprofessional service, with complaints about reception and housekeeping staff.

Vibe

2.6/5
23 reviews

Decent vibe. Relatively modern hotel. Entrance area is not particularly attractive. Stylish hotel.

WiFi

2.5/5
5 reviews

Regular internet service.

Breakfast

1.5/5
6 reviews

Breakfast can be improved.

Amenities

1.1/5
118 reviews

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating. Beautiful architecture.

Rated 3.3/5 based on reviews from families.

Great wellness & sports facilities. Good fitness area.

Location

4.8/5
149 reviews

Great location, near nice bars and restaurants. Hard to park, but close to public transport.

Service

2.6/5
130 reviews

Unprofessional service, with poor housekeeping and reception. Service is relatively friendly. Room service could have been improved.

Cleanliness

2.5/5
87 reviews

Moderately clean hotel facilities. Bathrooms and rooms are untidy.

Room

2.5/5
190 reviews

Badly maintained rooms, with poor A/C and unclean bathrooms. Small rooms with cleanliness complaints. Lovely views and decent beds. Shower can be a problem.

Vibe

2.5/5
19 reviews

Vibe is not too good. Entrance area is not particularly attractive. Relatively modern hotel.

Comfort

1.9/5
96 reviews

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

Breakfast

1.6/5
11 reviews

Some complaints about quality and price of breakfast.

Amenities

0.8/5
124 reviews

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

Rated 3.4/5 based on reviews from solo travelers.

Great view.

Location

4.8/5
53 reviews

Good location, close to public transport.

Room

3.3/5
67 reviews

Beds and views are impressive, but cleanliness just so-so. Small, poorly-maintained rooms with subpar furniture. Insufficiently clean bathrooms and subpar kitchenettes.

Service

3.0/5
41 reviews

Complaints about the reception staff, but the service is somewhat friendly.

Cleanliness

2.9/5
29 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Comfort

2.5/5
36 reviews

Beds are good but rooms are small, noisy, with complaints about comfort.

Vibe

2.3/5
12 reviews

Vibe is not too good. Relatively modern hotel. Entrance area is not particularly attractive.

Amenities

0.9/5
43 reviews

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

Rated 2.8/5 based on reviews from business travelers.

Terrific location.

Location

4.7/5
15 reviews

Great location.

Cleanliness

2.9/5
10 reviews

Room cleanliness is acceptable.

Room

2.9/5
20 reviews

Rooms acceptably clean, but needing maintenance, with poor bathrooms.

Service

2.8/5
20 reviews

So-so, but friendly, service, but low rated reception.

Vibe

2.2/5
5 reviews

Vibe is not too good.

Comfort

2.1/5
5 reviews

More comfort would be nice.

Amenities

0.9/5
22 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Rated 3.7/5 based on reviews from all travelers.

Fair luxury hotel. Close to Brooklyn Bridge. Good for sightseeing with access to public transportation.

Location

4.8/5
11 reviews

Great location.

Room

2.9/5
15 reviews

Great beds in okay rooms.

Service

2.8/5
8 reviews

Service is adequate.

Vibe

2.6/5
6 reviews

Decent vibe.

Comfort

2.5/5
9 reviews

The beds are great, but otherwise not very comfortable.

Amenities

0.9/5
14 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Rated 3.5/5 based on reviews from couples.

Great location.

Room

2.7/5
8 reviews

Room is all right.

Vibe

2.7/5
5 reviews

Decent vibe.

Amenities

1.0/5
7 reviews

Hotel buildings could use some improvement.

Rated 3.7/5 based on reviews from all travelers.

Fair luxury hotel. Close to Brooklyn Bridge. Good for sightseeing with access to public transportation.

Location

4.7/5
11 reviews

Great location.

Service

3.0/5
5 reviews

Service is adequate.

Room

3.0/5
11 reviews

Room is all right.

Comfort

2.8/5
6 reviews

Comfortable.

Amenities

1.0/5
6 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Rated 3.7/5 based on reviews from couples.

Great location.

Service

3.0/5
5 reviews

Service is adequate.

Room

2.9/5
5 reviews

Room is all right.

Rated 3.3/5 based on reviews from all travelers.

Fair luxury hotel. Close to Brooklyn Bridge. Good for sightseeing with access to public transportation.

Location

4.6/5
48 reviews

Great location.

Room

3.4/5
44 reviews

Beds and views are impressive, but cleanliness just so-so. Small rooms with below average bathrooms and poor maintenance.

Service

3.1/5
27 reviews

Friendly service and acceptable reception.

Cleanliness

2.7/5
18 reviews

Room cleanliness is acceptable.

Comfort

2.5/5
29 reviews

Smaller, noisy rooms but comfortable beds.

Breakfast

1.6/5
11 reviews

Breakfast can be improved.

Amenities

0.7/5
30 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Rated 3.6/5 based on reviews from families.

Comfortable beds.

Location

4.5/5
16 reviews

Great location.

Room

3.2/5
12 reviews

Fairly clean rooms, but inadequate bathrooms.

Cleanliness

3.0/5
6 reviews

Room cleanliness is acceptable.

Service

2.9/5
7 reviews

Service is adequate.

Comfort

2.5/5
11 reviews

Decently comfortable but somewhat noisy.

Breakfast

1.6/5
6 reviews

Breakfast can be improved.

Amenities

0.8/5
9 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Rated 3.3/5 based on reviews from couples.

Friendly service.

Location

4.7/5
19 reviews

Great location.

Service

3.0/5
9 reviews

Service is adequate.

Room

3.0/5
15 reviews

Rooms are alright, but bathrooms are not great.

Cleanliness

2.9/5
5 reviews

Quite clean.

Comfort

2.3/5
7 reviews

More comfort would be nice.

Amenities

0.8/5
13 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Rated 3.5/5 based on reviews from all travelers.

Fair luxury hotel. Close to Brooklyn Bridge. Good for sightseeing with access to public transportation.

Location

4.8/5
18 reviews

Good location, close to public transport.

Cleanliness

3.0/5
6 reviews

Room cleanliness is acceptable.

Room

3.0/5
22 reviews

Small and somewhat poorly cleaned rooms.

Service

2.8/5
12 reviews

Service is okay, but housekeeping is poorly reviewed.

Amenities

1.0/5
7 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Rated 3.3/5 based on reviews from couples.

Terrific location.

Location

4.7/5
6 reviews

Great location.

Room

2.6/5
8 reviews

Room is all right.

Service

2.5/5
5 reviews

Service is adequate.

Rated 3.4/5 based on reviews from families.

Great location.

Location

4.8/5
5 reviews

Great location.

Room

2.8/5
6 reviews

Room is all right.

Rated 3.6/5 based on reviews from all travelers.

Fair luxury hotel. Close to Brooklyn Bridge. Good for sightseeing with access to public transportation.

Location

4.8/5
100 reviews

Good location, close to public transport. Excellent sightseeing, restaurants and bars nearby.

Service

2.7/5
88 reviews

Friendly but unprofessional service, with complaints about reception and housekeeping staff.

Room

2.6/5
119 reviews

The relatively modern rooms are clean enough and the beds are excellent. Small rooms with insufficient A/C and subpar furniture. Poor maintenance in rooms and bathrooms. Shower can be a problem.

Cleanliness

2.5/5
51 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

Comfort

2.2/5
72 reviews

Small, noisy, uncomfortable rooms with poor A/C. Comfortable beds.

Breakfast

1.4/5
7 reviews

Breakfast can be improved.

Amenities

0.8/5
67 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Rated 3.7/5 based on reviews from families.

Wonderful sightseeing. Friendly service.

Location

4.7/5
42 reviews

Good location, close to public transport.

Service

2.9/5
34 reviews

Friendly but unprofessional service, with complaints about reception and housekeeping staff.

Cleanliness

2.5/5
23 reviews

Moderately clean hotel facilities. Rooms could be cleaner.

Room

2.5/5
51 reviews

Guests complain about room size, bathrooms, and maintenance. Comfortable beds.

Comfort

2.0/5
31 reviews

Beds are good but rooms are small, noisy, with complaints about comfort.

Amenities

0.9/5
31 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Rated 3.4/5 based on reviews from couples.

Good restaurants & bars in the area.

Location

4.8/5
27 reviews

Good location, close to public transport.

Cleanliness

2.9/5
13 reviews

Room cleanliness is acceptable.

Room

2.7/5
32 reviews

Awesome beds, and reasonably clean rooms. Small rooms with low rated bathrooms.

Service

2.6/5
26 reviews

So-so, but friendly, service, but low rated reception.

Amenities

0.9/5
17 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Rated 3.7/5 based on reviews from all travelers.

Fair luxury hotel. Close to Brooklyn Bridge. Good for sightseeing with access to public transportation.

Location

4.8/5
8 reviews

Great location.

Room

2.9/5
6 reviews

Room is all right.