3.7
Fair

Summary of 4,775 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.7/5 based on reviews from all travelers.

"Fair for traveling with friends. Close to Hakata. Great location."

Location

4.8/5
1434 reviews

"Great location. Close to public transport and the train." Great sightseeing, restaurants and shopping nearby. Easy car access but inadequate parking.

Breakfast

4.2/5
186 reviews

"Tasty yet pricey breakfasts."

Service

3.2/5
490 reviews

"Reception and service are alright." Friendly, professional service, however housekeeping is less well rated. Booking process should be better organized. Laundry service can be improved.

WiFi

2.5/5
37 reviews

"Wifi quality could be improved."

Amenities

2.2/5
254 reviews

"Subpar entrance area and older facilities, but wonderful grounds." Elevator is ok. Smoking area is not nice.

Room

1.9/5
1140 reviews

"Guests complain about room maintenance, size, and cleanliness." Small rooms and poorly cleaned bathrooms. Poor beds, A/C, furniture, and kitchenettes. Shower can be a problem. Great view. Good minibar.

Comfort

1.6/5
514 reviews

"Room is acceptable, but beds have issues with comfort." Small rooms and bathrooms with inadequate A/C.

Cleanliness

1.5/5
338 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Vibe

1.1/5
477 reviews

"Vibe is not too good. Hotel could use some updating." Atmosphere could be friendlier. Entrance area is not particularly attractive. Luxurious Hotel. Good for traveling with friends. Good choice for a city trip.

Rated 3.8/5 based on reviews from families.

"Professional service."

Location

4.8/5
95 reviews

"Great location near lots of shopping." Close to public transport and the train.

Breakfast

4.2/5
14 reviews

"Tasty breakfast."

Service

3.1/5
50 reviews

"Reception and service are alright." Service is professional and friendly.

Amenities

2.3/5
15 reviews

"Hotel buildings could use some improvement."

Room

1.6/5
97 reviews

"Rooms have problems with size, cleanliness, and maintenance." Outdated rooms, with poor A/C, bathrooms and beds.

Comfort

1.5/5
56 reviews

"Small rooms, lacking comfort, with subpar beds and A/C." Noise level is acceptable.

Cleanliness

1.3/5
23 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Vibe

0.9/5
26 reviews

"Vibe is not too good. Hotel could use some updating." Atmosphere could be friendlier.

Rated 3.7/5 based on reviews from couples.

"Friendly service."

Location

4.9/5
40 reviews

"Great location. Close to public transport and the train."

Breakfast

4.1/5
7 reviews

"Tasty breakfast."

Service

3.3/5
16 reviews

"Acceptable service with impressive reception."

Amenities

2.3/5
10 reviews

"Hotel buildings could use some improvement."

Room

2.1/5
42 reviews

"Dated, poorly cleaned rooms." Small rooms with complaints about bathrooms and furniture.

Cleanliness

1.6/5
21 reviews

"Rooms could be cleaner."

Comfort

1.6/5
22 reviews

"Small and uncomfortable rooms."

Vibe

0.8/5
15 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.9/5 based on reviews from solo travelers.

"Great shopping."

Location

4.8/5
26 reviews

"Great location near lots of shopping. Train station is close."

Value for money

3.5/5
10 reviews

"Fairly good value for money."

Service

3.2/5
14 reviews

"Service is adequate."

Amenities

2.4/5
11 reviews

"Hotel buildings could use some improvement. Elevator is ok."

Room

2.0/5
16 reviews

"Small, old rooms with substandard bathrooms."

Comfort

2.0/5
9 reviews

"Small and uncomfortable rooms."

Vibe

0.7/5
9 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.8/5 based on reviews from business travelers.

"Tasty breakfast. Train station is close."

Location

4.9/5
32 reviews

"Great location, close to the train station."

Breakfast

4.2/5
8 reviews

"Tasty breakfast."

Service

3.4/5
6 reviews

"Service is adequate."

Amenities

2.5/5
7 reviews

"Hotel buildings could use some improvement."

Room

1.9/5
20 reviews

"Small rooms with low rated bathrooms."

Comfort

1.9/5
9 reviews

"Small and uncomfortable rooms."

Cleanliness

1.4/5
5 reviews

"Could use a good cleaning."

Vibe

1.1/5
11 reviews

"Vibe is not too good. Atmosphere could be friendlier." Hotel could use some updating.

Rated 3.8/5 based on reviews from all travelers.

"Fair for traveling with friends. Close to Hakata. Great location."

Location

4.8/5
72 reviews

"Great location."

Breakfast

4.2/5
17 reviews

"Tasty breakfast."

Value for money

3.9/5
18 reviews

"Best value for money."

Service

3.5/5
25 reviews

"Friendly service."

Room

2.2/5
69 reviews

"Rooms are older and poorly cleaned, with substandard beds." Great views but rooms are small and bathrooms not great.

Comfort

1.9/5
29 reviews

"Uncomfortable, cramped rooms, with poor beds."

Amenities

1.9/5
5 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.9/5
17 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Vibe

0.8/5
53 reviews

"Vibe is not too good. Hotel could use some updating." Atmosphere could be friendlier.

Rated 3.9/5 based on reviews from families.

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Room

1.4/5
6 reviews

"Room needs to be improved."

Rated 3.5/5 based on reviews from all travelers.

"Fair for traveling with friends. Close to Hakata. Great location."

Location

5.0/5
337 reviews

"Great location with good access by car." Close to public transport and the train. Shopping, restaurants and bars in the area are great.

Breakfast

4.0/5
24 reviews

"Tasty breakfast."

Service

3.1/5
95 reviews

"Reception and service are alright." Service is professional and friendly.

Amenities

1.9/5
40 reviews

"Older facilities and unpleasant entrance area."

WiFi

1.6/5
18 reviews

"Wifi quality could be improved."

Room

1.5/5
267 reviews

"Outdated, rooms with poor cleanliness and maintenance." Small rooms with poor A/C and substandard furniture and beds. Small rooms and poorly cleaned bathrooms.

Comfort

1.1/5
132 reviews

"Room is acceptable, but beds have issues with comfort." Small rooms and bathrooms with inadequate A/C.

Cleanliness

1.1/5
115 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Vibe

0.7/5
86 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive.

Rated 3.8/5 based on reviews from families.

"Great location."

Location

4.9/5
16 reviews

"Great location."

Service

3.3/5
8 reviews

"Service is adequate."

Room

1.6/5
18 reviews

"Room needs to be improved."

Cleanliness

1.4/5
5 reviews

"Could use a good cleaning."

Comfort

1.4/5
10 reviews

"More comfort would be nice."

Vibe

0.7/5
6 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.1/5 based on reviews from couples.

"Terrific location."

Location

4.9/5
6 reviews

"Great location."

Room

1.4/5
9 reviews

"Poorly cleaned rooms with uncomfortable furniture."

Cleanliness

1.3/5
7 reviews

"Rooms could be cleaner."

Rated 3.7/5 based on reviews from all travelers.

"Fair for traveling with friends. Close to Hakata. Great location."

Location

5.0/5
471 reviews

"Great location with good access by car." Great sightseeing, restaurants and shopping nearby. Close to public transport and the train.

Breakfast

4.0/5
37 reviews

"Tasty breakfast."

Service

2.6/5
142 reviews

"Reception and service are alright." Friendly, professional service, however housekeeping is less well rated. Laundry service can be improved.

Cleanliness

2.1/5
100 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

WiFi

2.0/5
10 reviews

"Wifi quality could be improved."

Amenities

1.9/5
47 reviews

"Older facilities and unpleasant entrance area."

Room

1.5/5
410 reviews

"Poorly cleaned, old, tiny rooms with inadequate A/C." Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness.

Comfort

1.1/5
185 reviews

"Uncomfortable, cramped rooms, with poor beds." Deficient A/C and too noisy rooms.

Vibe

0.8/5
166 reviews

"Vibe is not too good. Hotel could use some updating." Atmosphere could be friendlier. Entrance area is not particularly attractive.

Rated 4.0/5 based on reviews from families.

"Friendly service."

Location

4.8/5
46 reviews

"Great location near shopping and public transport."

Service

3.0/5
24 reviews

"Friendly service and acceptable reception."

Cleanliness

1.7/5
9 reviews

"Rooms could be cleaner."

Room

1.4/5
46 reviews

"Somewhat unclean rooms with uncomfortable beds and poor bathrooms." Older, small rooms with inadequate A/C.

Comfort

1.4/5
29 reviews

"Small rooms, lacking comfort, with subpar beds and A/C."

Vibe

0.9/5
9 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 4.2/5 based on reviews from couples.

"Terrific location."

Location

4.8/5
8 reviews

"Great location."

Room

1.6/5
6 reviews

"Room needs to be improved."

Rated 3.6/5 based on reviews from all travelers.

"Fair for traveling with friends. Close to Hakata. Great location."

Location

4.8/5
524 reviews

"Great location. Close to public transport and the train." Good shopping and sightseeing. Good car access, but so-so parking.

Breakfast

4.3/5
103 reviews

"Tasty breakfast."

Service

3.5/5
217 reviews

"Friendly and professional service, with great reception but subpar housekeeping." Booking process is sufficient.

Amenities

2.7/5
159 reviews

"Decent building with okay entrance area, if somewhat outdated facilities." Elevator is ok. Smoking area is not nice.

Room

2.5/5
356 reviews

"Outdated, rooms with poor cleanliness and maintenance." Small rooms with poor A/C and substandard furniture and beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Decent views and okay minibars.

Comfort

2.2/5
155 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

WiFi

1.9/5
8 reviews

"Wifi quality could be improved."

Vibe

1.6/5
158 reviews

"Vibe is not too good. Hotel could use some updating." Atmosphere could be friendlier. Entrance area is ok.

Cleanliness

0.9/5
95 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 3.3/5 based on reviews from families.

"Friendly service. Great reception."

Location

4.8/5
30 reviews

"Great location near lots of shopping. Train station is close."

Breakfast

4.3/5
6 reviews

"Tasty breakfast."

Service

3.4/5
17 reviews

"Acceptable service with impressive reception."

Amenities

2.3/5
9 reviews

"Hotel buildings could use some improvement."

Comfort

1.8/5
13 reviews

"Small and uncomfortable rooms."

Room

1.8/5
25 reviews

"Small, poorly cleaned rooms and subpar bathrooms."

Cleanliness

1.2/5
9 reviews

"Rooms could be cleaner."

Vibe

0.9/5
8 reviews

"Vibe is not too good."

Rated 3.5/5 based on reviews from solo travelers.

"Great shopping."

Location

4.8/5
20 reviews

"Great location near lots of shopping."

Value for money

3.5/5
9 reviews

"Fairly good value for money."

Service

3.3/5
13 reviews

"Service is adequate."

Amenities

2.4/5
11 reviews

"Hotel buildings could use some improvement. Elevator is ok."

Room

2.0/5
16 reviews

"Small, old rooms with substandard bathrooms."

Comfort

2.0/5
9 reviews

"Small and uncomfortable rooms."

Vibe

0.7/5
9 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.6/5 based on reviews from couples.

"Great reception. Tasty breakfast."

Location

4.9/5
24 reviews

"Great location, close to the train station."

Breakfast

4.1/5
7 reviews

"Tasty breakfast."

Service

3.3/5
12 reviews

"Acceptable service with impressive reception."

Amenities

2.4/5
9 reviews

"Hotel buildings could use some improvement."

Room

2.1/5
23 reviews

"Small, poorly cleaned rooms and subpar bathrooms."

Comfort

1.8/5
14 reviews

"Small and uncomfortable rooms."

Cleanliness

1.7/5
8 reviews

"Rooms could be cleaner."

Vibe

0.9/5
6 reviews

"Vibe is not too good."

Rated 3.6/5 based on reviews from business travelers.

"Train station is close. Tasty breakfast."

Location

4.9/5
29 reviews

"Great location, close to the train station."

Breakfast

4.2/5
7 reviews

"Tasty breakfast."

Service

3.4/5
6 reviews

"Service is adequate."

Amenities

2.5/5
7 reviews

"Hotel buildings could use some improvement."

Room

1.9/5
19 reviews

"Small rooms with low rated bathrooms."

Comfort

1.9/5
9 reviews

"Small and uncomfortable rooms."

Vibe

1.1/5
11 reviews

"Vibe is not too good. Atmosphere could be friendlier." Hotel could use some updating.

Rated 4.1/5 based on reviews from all travelers.

"Fair for traveling with friends. Close to Hakata. Great location."

Location

4.9/5
14 reviews

"Great location."

Food

4.0/5
8 reviews

"Delicious food."

Service

3.5/5
5 reviews

"Service is adequate."

Cleanliness

1.9/5
9 reviews

"Rooms could be cleaner."

Room

1.9/5
30 reviews

"Rooms are old, poorly cleaned, and small."

Comfort

1.6/5
8 reviews

"Small and uncomfortable rooms."

Vibe

0.8/5
11 reviews

"Vibe is not too good. Hotel could use some updating."