3.9
Good

Summary of 2,714 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.9/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Hakata. Fantastic service. Great location."

Location

4.8/5
753 reviews

"Great location. Near public transport, airport, and train station." Great sightseeing, restaurants and shopping nearby. Good car access, but so-so parking.

Wellness

4.5/5
15 reviews

"Awesome wellness and fitness areas."

Breakfast

4.0/5
94 reviews

"Tasty breakfast."

Service

3.8/5
289 reviews

"Friendly and professional service, with great reception but subpar housekeeping." Standard laundry service.

Cleanliness

3.6/5
169 reviews

"Clean hotel facilities. Decently clean rooms and bathrooms."

Amenities

3.5/5
172 reviews

"Great terrace, but mediocre entrance area." Great grounds with decent facilities. Beautiful architecture. Elevator in need of updating.

Room

2.7/5
569 reviews

"Rooms are quite clean and beds and TV's are standard but A/C is lacking." Guests complain about maintenance, age, furnishing, and size of rooms. Small but relatively clean bathrooms. Shower can be a problem. Good minibar.

WiFi

2.4/5
9 reviews

"Wifi quality could be improved."

Comfort

1.5/5
296 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Pool

0.9/5
8 reviews

"Pool should be renewed."

Rated 4.2/5 based on reviews from families.

"Beautiful architecture. Train station is close."

Location

4.9/5
92 reviews

"Great location near lots of shopping." Close to public transport and the train.

Breakfast

4.1/5
9 reviews

"Tasty breakfast."

Amenities

4.0/5
23 reviews

"Nice buildings and decent facilities."

Service

3.8/5
44 reviews

"Friendly and professional service, with great reception but subpar housekeeping."

Food

3.8/5
12 reviews

"Delicious food."

Room

2.6/5
66 reviews

"Rooms are clean and decent overall with okay beds." Poorly maintained, old, small rooms with poor bathrooms.

Comfort

1.6/5
42 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Rated 4.2/5 based on reviews from couples.

"Awesome terrace. Great wellness & sports facilities."

Location

4.8/5
19 reviews

"Good location, close to public transport."

Service

3.9/5
6 reviews

"Fantastic service."

Amenities

3.7/5
5 reviews

"Nice building."

Room

2.5/5
24 reviews

"Rooms could be larger."

Comfort

1.4/5
16 reviews

"Small and uncomfortable rooms."

Rated 3.9/5 based on reviews from solo travelers.

"Clean. Fantastic service."

Location

4.8/5
9 reviews

"Great location."

Rated 4.1/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Hakata. Fantastic service. Great location."

Location

4.9/5
113 reviews

"Great location near lots of shopping. Train station is close."

Cleanliness

4.1/5
30 reviews

"Clean hotel facilities. Clean rooms."

Service

4.0/5
25 reviews

"Friendly service."

Breakfast

4.0/5
17 reviews

"Tasty breakfast."

Amenities

3.8/5
9 reviews

"Nice building."

Room

2.8/5
78 reviews

"Rooms are clean and decent overall with okay beds." Outdated rooms with poor furniture and small bathrooms.

Comfort

1.2/5
46 reviews

"Less comfortable, small bathrooms and rooms with average beds."

Rated 4.3/5 based on reviews from families.

"Fantastic service. Great location."

Location

4.8/5
12 reviews

"Great location."

Room

2.5/5
5 reviews

"Room needs to be improved."

Rated 4.1/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Hakata. Fantastic service. Great location."

Location

5.0/5
179 reviews

"Great location. Close to public transport and the train." Shopping, restaurants and bars in the area are great.

Vibe

4.2/5
37 reviews

"Awesome vibe. Modern Hotel. Stylish hotel."

Breakfast

4.0/5
13 reviews

"Tasty breakfast."

Service

4.0/5
76 reviews

"Service is professional and friendly."

Cleanliness

3.6/5
51 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are only so-so."

Value

3.1/5
15 reviews

"Fairly good value for money."

Room

2.8/5
135 reviews

"Standard rooms with OK beds, although quite small with poor air conditioning." Old and poorly-maintained rooms with shoddy furniture, but clean. Bathrooms are not great, but moderately clean.

Comfort

1.6/5
79 reviews

"Small, noisy, uncomfortable rooms with poor A/C. Average beds."

Rated 4.2/5 based on reviews from families.

"Beautiful architecture. Clean."

Location

5.0/5
28 reviews

"Great location near shopping and public transport."

Service

4.0/5
13 reviews

"Fantastic service."

Amenities

3.8/5
7 reviews

"Nice building."

Cleanliness

3.7/5
9 reviews

"Relatively clean rooms."

Room

2.5/5
23 reviews

"Small and somewhat poorly cleaned rooms."

Comfort

1.6/5
13 reviews

"Small and uncomfortable rooms."

Rated 4.1/5 based on reviews from couples.

"Friendly service. Great location."

Location

4.8/5
5 reviews

"Great location."

Room

2.3/5
6 reviews

"Room needs to be improved."

Rated 4.0/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Hakata. Fantastic service. Great location."

Location

4.8/5
226 reviews

"Great location with good access by car." Close to public transport and the train. Shopping, restaurants and bars in the area are great.

Vibe

3.8/5
86 reviews

"Awesome vibe. Relatively modern hotel. Luxurious Hotel." Entrance area is ok.

Breakfast

3.7/5
23 reviews

"Tasty breakfast."

Food

3.7/5
23 reviews

"Delicious food."

Service

3.5/5
78 reviews

"Friendly and professional service, with great reception but subpar housekeeping." Standard laundry service.

Room

2.5/5
180 reviews

"Old, small rooms and bathrooms." Moderately tidy rooms and ok beds but poor furniture and A/C.

Comfort

1.1/5
101 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 4.0/5 based on reviews from families.

"Delicious food. Friendly service."

Location

4.9/5
41 reviews

"Great location near shopping and public transport."

Food

3.8/5
6 reviews

"Delicious food."

Service

3.6/5
15 reviews

"Friendly service."

Room

2.2/5
26 reviews

"Smaller rooms with average beds."

Comfort

1.4/5
21 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 3.8/5 based on reviews from couples.

"Awesome vibe."

Location

4.8/5
8 reviews

"Great location."

Room

2.1/5
9 reviews

"Rooms could be larger."

Comfort

1.3/5
7 reviews

"Small and uncomfortable rooms."

Rated 3.8/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Hakata. Fantastic service. Great location."

Wellness

4.7/5
11 reviews

"Awesome wellness and fitness areas."

Location

4.7/5
221 reviews

"Great location near lots of shopping." Close to public transport and the train.

Breakfast

4.4/5
38 reviews

"Tasty breakfast."

Food

3.7/5
62 reviews

"Uninspiring menu, but good food nonetheless."

Service

3.6/5
104 reviews

"Friendly and professional service, with great reception but subpar housekeeping."

Amenities

3.5/5
81 reviews

"Nice hotel grounds and entrance area is alright." Great terraces and okay facilities.

Value

3.1/5
40 reviews

"Fairly good value for money."

Room

2.8/5
165 reviews

"Beds, room cleanliness and maintenance are alright." Rooms are neither new nor spacious, with complaints about furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Comfort

2.0/5
65 reviews

"Small suites with problems of comfort and noise. Average beds."

Rated 4.0/5 based on reviews from families.

"Tasty breakfast. Awesome terrace."

Location

4.8/5
11 reviews

"Great location."

Breakfast

4.2/5
5 reviews

"Tasty breakfast."

Amenities

3.9/5
7 reviews

"Nice building."

Food

3.8/5
5 reviews

"Delicious food."

Service

3.6/5
12 reviews

"Great service, especially at reception."

Vibe

3.5/5
6 reviews

"Excellent vibe and pretty inviting atmosphere."

Room

2.6/5
12 reviews

"Small, but acceptable, rooms."

Comfort

1.6/5
7 reviews

"Small and uncomfortable rooms."

Rated 4.1/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Hakata. Fantastic service. Great location."

Location

4.8/5
6 reviews

"Great location."

Room

2.3/5
8 reviews

"Room needs to be improved."