3.7
Fair

Summary of 4,788 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 3.7/5 based on reviews from all travelers.

"Fair for traveling with friends. Close to Hakata. Great location."

Location

4.8/5
1435 reviews

"Great location. Close to public transport and the train." Great sightseeing, restaurants and shopping nearby. Easy car access but inadequate parking.

Breakfast

4.2/5
189 reviews

"Tasty yet pricey breakfasts."

Service

3.2/5
512 reviews

"Reception and service are alright." Professional and warm service and acceptable housekeeping. Booking process should be better organized. Laundry service can be improved.

WiFi

2.5/5
35 reviews

"Wifi quality could be improved."

Amenities

2.4/5
268 reviews

"Hotel grounds and lobby are nice, but facilities are outdated." Elevator is ok. Smoking area is not nice.

Room

2.0/5
1167 reviews

"Poorly cleaned, old, tiny rooms with inadequate A/C." Room maintenance is lacking, as are beds, kitchenettes and furnishings. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Views are decent, and so are the TV's. Good minibar.

Comfort

1.8/5
519 reviews

"Uncomfortable, cramped rooms, with poor beds." Small bathrooms and inadequate A/C.

Cleanliness

1.4/5
311 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Vibe

1.1/5
476 reviews

"Vibe is not too good. Hotel could use some updating." Atmosphere could be friendlier. Entrance area is ok. Luxurious Hotel. Hotel is relatively stylish. Good for traveling with friends. Good choice for a city trip.

Rated 3.8/5 based on reviews from families.

"Good accessibility by car. Good restaurants & bars in the area."

Location

5.0/5
96 reviews

"Great location with good access by car." Shopping, restaurants and bars in the area are great. Close to public transport and the train.

Breakfast

4.3/5
15 reviews

"Tasty breakfast."

Service

3.2/5
60 reviews

"Service is friendly and professional but overall average." Decent reception and housekeeping.

Amenities

2.5/5
19 reviews

"Amenities and facilities adequate but in need of updating."

Room

1.7/5
102 reviews

"Rooms have problems with size, cleanliness, and maintenance." Outdated rooms, with poor A/C, bathrooms and beds.

Comfort

1.6/5
56 reviews

"Small rooms, lacking comfort, with subpar beds and A/C."

Cleanliness

1.2/5
25 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Vibe

0.9/5
29 reviews

"Vibe is not too good. Hotel could use some updating." Atmosphere could be friendlier.

Rated 3.7/5 based on reviews from couples.

"Terrific location. Breakfast is good."

Location

4.9/5
48 reviews

"Great location near lots of shopping. Train station is close."

Breakfast

4.2/5
8 reviews

"Tasty breakfast."

Service

3.2/5
20 reviews

"Friendly service and acceptable reception."

Amenities

2.5/5
14 reviews

"Hotel buildings could use some improvement."

Room

2.3/5
49 reviews

"Poorly cleaned, small rooms with small bathrooms." Outdated, badly maintained rooms with poor furniture.

Comfort

1.8/5
25 reviews

"Small rooms and bathrooms with comfort issues."

Cleanliness

1.5/5
20 reviews

"Rooms could be cleaner."

Vibe

0.9/5
19 reviews

"Vibe is not too good. Hotel could use some updating." Atmosphere could be friendlier.

Rated 3.8/5 based on reviews from solo travelers.

"Professional service."

Location

4.8/5
37 reviews

"Great location near lots of shopping. Train station is close."

Service

3.4/5
20 reviews

"Service is adequate. Efficient, friendly service with a nice reception."

Amenities

2.5/5
12 reviews

"Hotel buildings are substandard but amenities are OK. Elevator is ok."

Room

2.2/5
27 reviews

"Small, outdated rooms with poor cleanliness and subpar bathrooms."

Comfort

2.1/5
9 reviews

"Small and uncomfortable rooms."

Cleanliness

1.2/5
8 reviews

"Rooms could be cleaner."

Vibe

0.7/5
12 reviews

"Vibe is not too good. Hotel could use some updating." Atmosphere could be friendlier.

Rated 3.8/5 based on reviews from business travelers.

"Train station is close. Tasty breakfast."

Location

4.9/5
36 reviews

"Great location, close to the train station."

Breakfast

4.2/5
8 reviews

"Tasty breakfast."

Service

3.4/5
8 reviews

"Service is adequate."

Amenities

2.5/5
7 reviews

"Hotel buildings are substandard but amenities are OK."

Room

2.0/5
23 reviews

"Small rooms with low rated bathrooms."

Comfort

2.0/5
10 reviews

"Small and uncomfortable rooms."

Cleanliness

1.3/5
5 reviews

"Could use a good cleaning."

Vibe

1.0/5
11 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.8/5 based on reviews from all travelers.

"Fair for traveling with friends. Close to Hakata. Great location."

Location

4.7/5
66 reviews

"Great location."

Breakfast

4.3/5
17 reviews

"Tasty breakfast."

Value for money

3.9/5
17 reviews

"Best value for money."

Service

3.5/5
28 reviews

"Fantastic service."

Amenities

2.2/5
6 reviews

"Facilities in need of refurbishment."

Room

2.1/5
66 reviews

"Dated, poorly cleaned rooms." Small rooms with complaints about beds and bathrooms. Average view.

Comfort

2.1/5
29 reviews

"Small rooms with subpar beds, lacking comfort but not too loud."

Cleanliness

1.4/5
9 reviews

"Rooms could be cleaner."

Vibe

0.7/5
50 reviews

"Vibe is not too good. Hotel could use some updating." Atmosphere could be friendlier.

Rated 3.9/5 based on reviews from families.

""

Room

1.7/5
6 reviews

"Room needs to be improved."

Rated 3.5/5 based on reviews from all travelers.

"Fair for traveling with friends. Close to Hakata. Great location."

Location

4.9/5
337 reviews

"Great location with good access by car." Close to public transport and the train. Shopping, restaurants and bars in the area are great.

Breakfast

4.0/5
23 reviews

"Tasty breakfast."

Service

3.1/5
97 reviews

"Reception and service are alright." Service is professional and friendly.

Amenities

1.9/5
41 reviews

"Outdated facilities with a decent entrance area."

WiFi

1.6/5
17 reviews

"Wifi quality could be improved."

Room

1.5/5
264 reviews

"Poorly cleaned, old, tiny rooms with inadequate A/C." Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness.

Comfort

1.2/5
130 reviews

"Small rooms, lacking comfort, with subpar beds and A/C."

Cleanliness

1.0/5
114 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Vibe

0.8/5
85 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is ok.

Rated 3.7/5 based on reviews from families.

"Great shopping. Train station is close."

Location

4.9/5
18 reviews

"Great location, close to the train station."

Service

3.4/5
9 reviews

"Service is adequate."

Room

1.7/5
20 reviews

"Rooms could be cleaner."

Comfort

1.6/5
10 reviews

"More comfort would be nice."

Cleanliness

1.4/5
6 reviews

"Rooms could be cleaner."

Vibe

0.7/5
7 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.1/5 based on reviews from couples.

"Terrific location."

Location

4.9/5
6 reviews

"Great location."

Room

1.6/5
9 reviews

"Poorly cleaned rooms with uncomfortable furniture."

Cleanliness

1.1/5
7 reviews

"Rooms could be cleaner."

Rated 3.7/5 based on reviews from all travelers.

"Fair for traveling with friends. Close to Hakata. Great location."

Location

5.0/5
437 reviews

"Great location with good access by car." Great sightseeing, restaurants and shopping nearby. Close to public transport and the train.

Breakfast

4.0/5
35 reviews

"Tasty breakfast."

Service

2.8/5
139 reviews

"Reception and service are alright." Professional and warm service and acceptable housekeeping. Laundry service can be improved.

Amenities

2.4/5
46 reviews

"Outdated facilities with a decent entrance area."

Cleanliness

2.1/5
82 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

WiFi

2.1/5
10 reviews

"Wifi quality could be improved."

Room

1.8/5
412 reviews

"Poorly cleaned, old, tiny rooms with inadequate A/C." Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness.

Comfort

1.4/5
185 reviews

"Small rooms, lacking comfort, with subpar beds and A/C." Noise level is acceptable.

Vibe

1.0/5
160 reviews

"Vibe is not too good. Hotel could use some updating." Atmosphere could be friendlier. Luxurious Hotel. Entrance area is ok.

Rated 3.9/5 based on reviews from families.

"Friendly service."

Location

4.9/5
37 reviews

"Great location, with good shopping nearby and easy access by car."

Service

3.0/5
23 reviews

"Service is average, but very friendly."

Room

1.5/5
45 reviews

"Somewhat unclean rooms with uncomfortable beds and poor bathrooms." Older, small rooms with inadequate A/C.

Comfort

1.5/5
28 reviews

"Small rooms, lacking comfort, with subpar beds and A/C."

Cleanliness

1.4/5
8 reviews

"Rooms could be cleaner."

Vibe

0.8/5
8 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 4.2/5 based on reviews from couples.

"Terrific location."

Location

4.8/5
8 reviews

"Great location."

Room

1.7/5
6 reviews

"Room needs to be improved."

Rated 3.6/5 based on reviews from all travelers.

"Fair for traveling with friends. Close to Hakata. Great location."

Location

4.8/5
561 reviews

"Great location. Close to public transport and the train." Good shopping and sightseeing. Easy car access but inadequate parking.

Breakfast

4.4/5
109 reviews

"Tasty breakfast."

Service

3.5/5
236 reviews

"Professional, friendly service, good reception, and decent housekeeping." Booking process should be better organized.

Amenities

2.8/5
172 reviews

"Okay buildings and entrance area." Hotel grounds are pleasant, but facilities are outdated. Elevator is ok. Smoking area is not nice.

Room

2.6/5
384 reviews

"Old, small, poorly maintained, but ultimately okay rooms." Rooms have cleanliness complaints and low rated A/C, furniture, and beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Views are decent, and so are the TV's. Good minibar.

Comfort

2.5/5
159 reviews

"Comfortable enough with an average noise level." Small rooms, and substandard A/C and beds.

WiFi

1.6/5
7 reviews

"Wifi quality could be improved."

Vibe

1.4/5
167 reviews

"Vibe is not too good. Hotel could use some updating." Atmosphere could be friendlier. Entrance area is ok.

Cleanliness

1.0/5
101 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 3.4/5 based on reviews from families.

"Professional service. Friendly service."

Location

4.9/5
38 reviews

"Great location near lots of shopping. Train station is close."

Breakfast

4.3/5
7 reviews

"Tasty breakfast."

Service

3.5/5
24 reviews

"Acceptable and friendly service with a great reception."

Amenities

2.6/5
12 reviews

"Hotel buildings are substandard but amenities are OK."

Comfort

1.9/5
13 reviews

"Small and uncomfortable rooms."

Room

1.9/5
29 reviews

"Small, outdated rooms with poor cleanliness and subpar bathrooms."

Cleanliness

1.1/5
11 reviews

"Rooms could be cleaner."

Vibe

1.0/5
11 reviews

"Vibe is not too good. Hotel could use some updating." Atmosphere could be friendlier.

Rated 3.6/5 based on reviews from solo travelers.

"Terrific location."

Location

4.8/5
32 reviews

"Great location near lots of shopping. Train station is close."

Service

3.4/5
19 reviews

"Service is adequate. Efficient, friendly service with a nice reception."

Amenities

2.5/5
12 reviews

"Hotel buildings are substandard but amenities are OK. Elevator is ok."

Room

2.2/5
27 reviews

"Small, outdated rooms with poor cleanliness and subpar bathrooms."

Comfort

2.1/5
9 reviews

"Small and uncomfortable rooms."

Cleanliness

1.2/5
8 reviews

"Rooms could be cleaner."

Vibe

0.7/5
12 reviews

"Vibe is not too good. Hotel could use some updating." Atmosphere could be friendlier.

Rated 3.6/5 based on reviews from couples.

"Tasty breakfast. Great reception."

Location

4.9/5
32 reviews

"Great location, close to the train station."

Breakfast

4.2/5
8 reviews

"Tasty breakfast."

Service

3.2/5
16 reviews

"Reception and service are alright."

Amenities

2.5/5
13 reviews

"Hotel buildings could use some improvement."

Room

2.4/5
30 reviews

"Guests complain about size, cleanliness, and maintenance of rooms and bathrooms."

Comfort

1.9/5
17 reviews

"Small rooms and bathrooms with comfort issues."

Cleanliness

1.6/5
8 reviews

"Rooms could be cleaner."

Vibe

1.1/5
10 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.6/5 based on reviews from business travelers.

"Train station is close. Great location."

Location

4.9/5
33 reviews

"Great location, close to the train station."

Breakfast

4.2/5
7 reviews

"Tasty breakfast."

Service

3.4/5
8 reviews

"Service is adequate."

Amenities

2.5/5
7 reviews

"Hotel buildings are substandard but amenities are OK."

Room

2.1/5
22 reviews

"Small rooms with low rated bathrooms."

Comfort

2.0/5
10 reviews

"Small and uncomfortable rooms."

Vibe

1.0/5
11 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 4.1/5 based on reviews from all travelers.

"Fair for traveling with friends. Close to Hakata. Great location."

Location

4.9/5
18 reviews

"Great location."

Food

3.9/5
8 reviews

"Delicious food."

Value for money

3.7/5
5 reviews

"Best value for money."

Service

3.4/5
6 reviews

"Service is adequate."

Room

2.0/5
33 reviews

"Small, old rooms."

Comfort

1.7/5
11 reviews

"Small and uncomfortable rooms."

Vibe

0.8/5
11 reviews

"Vibe is not too good. Hotel could use some updating."