3.7
Fair

Summary of 2,124 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.7/5 based on reviews from all travelers.

"Good for traveling with friends. Close to HAKATA. Great location."

Bar and Beverages

5.0/5
5 reviews

"Bar is awesome."

Location

4.9/5
669 reviews

"Great location. Close to public transport and the train." Great sightseeing, restaurants and shopping nearby. Good car access, but so-so parking.

Breakfast

4.0/5
79 reviews

"Tasty breakfast."

Service

3.4/5
213 reviews

"Reception and service are alright." Friendly, professional service, however housekeeping is less well rated. Laundry service can be improved.

WiFi

2.4/5
26 reviews

"Wifi quality could be improved."

Room

1.9/5
588 reviews

"Outdated, rooms with poor cleanliness and maintenance." Small rooms with poor A/C and substandard furniture and beds. Small rooms and poorly cleaned bathrooms. Shower was ok.

Amenities

1.8/5
117 reviews

"Old facilities and poor entrance area, but okay hotel grounds." Smoking area is not nice. Elevator in need of updating.

Cleanliness

1.4/5
194 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Comfort

1.4/5
279 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Vibe

0.9/5
233 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is not particularly attractive. Luxurious Hotel. Good for traveling with friends. Suitable for solo travelers. Good choice for a city trip.

Rated 4.0/5 based on reviews from families.

"Friendly service."

Location

4.8/5
60 reviews

"Great location near lots of shopping." Close to public transport and the train.

Breakfast

4.0/5
5 reviews

"Tasty breakfast."

Service

3.1/5
28 reviews

"Friendly service and acceptable reception."

Amenities

2.0/5
8 reviews

"Hotel buildings could use some improvement."

Room

1.6/5
61 reviews

"Outdated, small, and poorly cleaned rooms with poor beds."

Cleanliness

1.5/5
13 reviews

"Rooms could be cleaner."

Comfort

1.3/5
34 reviews

"Small, uncomfortable rooms with subpar beds and too much noise."

Vibe

0.8/5
13 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.9/5 based on reviews from couples.

"Terrific location. High value."

Location

4.8/5
17 reviews

"Great location."

Value for money

4.0/5
5 reviews

"Best value for money."

Room

1.5/5
19 reviews

"Poorly cleaned, small rooms with subpar furnishings."

Comfort

1.4/5
10 reviews

"Small and uncomfortable rooms."

Cleanliness

1.4/5
13 reviews

"Rooms could be cleaner."

Vibe

0.7/5
7 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 4.1/5 based on reviews from business travelers.

"Great location."

Location

4.9/5
6 reviews

"Great location."

Rated 4.3/5 based on reviews from solo travelers.

"Great location."

Location

4.9/5
8 reviews

"Great location."

Rated 3.8/5 based on reviews from all travelers.

"Good for traveling with friends. Close to HAKATA. Great location."

Location

4.8/5
23 reviews

"Great location."

Breakfast

4.0/5
9 reviews

"Tasty breakfast."

Service

3.6/5
12 reviews

"Friendly service."

Room

1.9/5
41 reviews

"Small, outdated rooms with poor cleanliness and subpar bathrooms." Great view.

Cleanliness

1.8/5
12 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Comfort

1.6/5
18 reviews

"Small and uncomfortable rooms."

Vibe

0.9/5
27 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating.

Rated 3.5/5 based on reviews from all travelers.

"Good for traveling with friends. Close to HAKATA. Great location."

Location

5.0/5
200 reviews

"Great location with good access by car." Close to public transport and the train. Shopping, restaurants and bars in the area are great.

Breakfast

4.0/5
12 reviews

"Tasty breakfast."

Service

3.4/5
58 reviews

"Friendly service and acceptable reception."

WiFi

1.9/5
15 reviews

"Wifi quality could be improved."

Room

1.6/5
155 reviews

"Poorly cleaned, old, tiny rooms with inadequate A/C." Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness.

Amenities

1.6/5
29 reviews

"Older facilities and unpleasant entrance area."

Comfort

1.4/5
77 reviews

"Uncomfortable, cramped rooms, with poor beds." Deficient A/C and too noisy rooms.

Cleanliness

1.0/5
74 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Vibe

0.7/5
53 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive.

Rated 3.7/5 based on reviews from families.

"Great location."

Location

4.9/5
10 reviews

"Great location."

Service

3.5/5
8 reviews

"Service is adequate."

Room

1.6/5
14 reviews

"Rooms could be cleaner."

Cleanliness

1.4/5
6 reviews

"Rooms could be cleaner."

Comfort

1.3/5
6 reviews

"More comfort would be nice."

Vibe

0.6/5
6 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.3/5 based on reviews from couples.

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Room

1.4/5
7 reviews

"Poorly cleaned rooms with uncomfortable furniture."

Cleanliness

1.2/5
6 reviews

"Rooms could be cleaner."

Rated 3.8/5 based on reviews from all travelers.

"Good for traveling with friends. Close to HAKATA. Great location."

Location

4.9/5
295 reviews

"Great location with good access by car." Close to public transport and the train. Shopping, restaurants and bars in the area are great.

Value for money

3.9/5
36 reviews

"Best value for money."

Breakfast

3.8/5
26 reviews

"Tasty breakfast."

Service

3.0/5
82 reviews

"Reception and service are alright." Friendly, professional service, however housekeeping is less well rated.

Cleanliness

2.0/5
62 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

1.9/5
35 reviews

"Older facilities and unpleasant entrance area."

Room

1.6/5
250 reviews

"Poorly cleaned, old, tiny rooms with inadequate A/C." Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness.

Comfort

1.2/5
127 reviews

"Uncomfortable, cramped rooms, with poor beds." Deficient A/C and too noisy rooms.

Vibe

0.9/5
99 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is not particularly attractive.

Rated 4.1/5 based on reviews from families.

"Friendly service."

Location

4.9/5
48 reviews

"Great location near shopping and public transport."

Service

3.1/5
18 reviews

"Service is average, but very friendly."

Amenities

2.1/5
5 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.7/5
6 reviews

"Rooms could be cleaner."

Room

1.6/5
39 reviews

"Rooms described as small and outdated, with poorly reviewed beds."

Comfort

1.4/5
26 reviews

"Uncomfortable, cramped rooms, with poor beds."

Vibe

0.8/5
5 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 4.2/5 based on reviews from couples.

"Great location."

Location

4.8/5
8 reviews

"Great location."

Room

1.5/5
6 reviews

"Rooms could be larger."

Comfort

1.3/5
6 reviews

"Small and uncomfortable rooms."

Rated 3.4/5 based on reviews from all travelers.

"Good for traveling with friends. Close to HAKATA. Great location."

Location

4.7/5
131 reviews

"Great location near lots of shopping." Close to public transport and the train.

Breakfast

4.1/5
30 reviews

"Tasty breakfast."

Service

3.5/5
56 reviews

"Friendly, professional service, and decent reception, but less well rated housekeeping."

Room

2.2/5
117 reviews

"Outdated, rooms with poor cleanliness and maintenance." Small rooms with poor A/C and substandard furniture and beds. Small rooms and poorly cleaned bathrooms. Shower was ok.

Amenities

1.9/5
47 reviews

"Facilities in need of refurbishment."

WiFi

1.9/5
6 reviews

"Wifi quality could be improved."

Comfort

1.6/5
47 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Cleanliness

1.2/5
38 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Vibe

0.7/5
46 reviews

"Vibe is not too good. Hotel could use some updating." Atmosphere could be friendlier.

Rated 4.0/5 based on reviews from all travelers.

"Good for traveling with friends. Close to HAKATA. Great location."

Location

4.9/5
10 reviews

"Great location."

Food

4.2/5
5 reviews

"Delicious food."

Room

1.8/5
20 reviews

"Rooms are old, poorly cleaned, and small."

Cleanliness

1.8/5
6 reviews

"Rooms could be cleaner."

Comfort

1.5/5
6 reviews

"Small and uncomfortable rooms."

Vibe

0.8/5
6 reviews

"Vibe is not too good. Hotel could use some updating."