4.0
Good

Summary of 23,994 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.0/5 based on reviews from all travelers.

"Very good city hotel. Close to Shinagawa. Located near shopping areas and has easy access to train stations."

Location

4.8/5
6147 reviews

"Great location. Close to public transport and the train." Great sightseeing, restaurants and shopping nearby. Excellent parking and car access. Standard parking prices.

Breakfast

3.8/5
1009 reviews

"Tasty yet pricey breakfasts."

Service

3.7/5
3386 reviews

"Service is professional and friendly." Reception, housekeeping and restaurant service were adequate. Recreation staff is nice. Booking process is sufficient. Standard laundry service. Room service could have been improved. Good shuttle service. Concierge service is average.

WiFi

3.7/5
105 reviews

"Fast and cheap WiFi. Average wifi quality."

Amenities

3.1/5
2066 reviews

"Outdated facilities, but decent hotel building and pleasant surroundings." Elevator in need of updating. Unspectacular architecture. Smoking area is not nice. Handicap accessible facilities are all right.

Room

3.0/5
5290 reviews

"Beds not so bad, but poorly-maintained with A/C problems." Lovely view, although rooms are small, old and poorly cleaned. Small rooms and poorly cleaned bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

Vibe

2.6/5
1829 reviews

"Decent vibe. Hotel could use some updating." Relatively friendly Atmosphere. Pleasant entrance area. Luxurious Hotel. Hotel is relatively stylish. Good choice for a city trip. Suitable for solo travelers.

Cleanliness

2.5/5
1232 reviews

"Rooms, bathrooms and dining area all need more cleaning." Moderately clean hotel facilities. Wellness & sports facilities could use better cleaning.

Comfort

1.9/5
2589 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Wellness Area

1.8/5
261 reviews

"Wellness & sports facilities could use better cleaning." Average fitness area.

Rated 4.0/5 based on reviews from families.

"Great desserts & fruits. Good snacks."

Location

4.8/5
921 reviews

"Great location. Close to public transport and the train." Shopping, restaurants and bars in the area are great. Excellent parking and car access.

Service

3.7/5
434 reviews

"Friendly and professional service with decent reception and housekeeping." Standard laundry service.

Breakfast

3.6/5
113 reviews

"Tasty yet pricey breakfasts."

WiFi

3.0/5
12 reviews

"Average wifi quality."

Vibe

2.9/5
241 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Luxurious Hotel. Pleasant entrance area. Hotel is relatively stylish.

Room

2.9/5
766 reviews

"Average rooms, poorly cleaned and maintained." Great views, but poor quality beds and furniture in somewhat old rooms. Small rooms with subpar A/C, minibars, and kitchenettes. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Cleanliness

2.4/5
175 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities." Wellness & sports facilities could use better cleaning.

Comfort

1.8/5
379 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Wellness Area

1.6/5
30 reviews

"Wellness & sports facilities could use better cleaning." Average fitness area.

Rated 4.0/5 based on reviews from couples.

"Good shuttle service. Recreation staff is nice."

Location

4.7/5
449 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Excellent parking and car access.

Breakfast

3.9/5
60 reviews

"Tasty breakfast."

Service

3.7/5
264 reviews

"Friendly and professional service with decent reception and housekeeping." Recreation staff is nice.

Room

3.5/5
439 reviews

"Small, old rooms with acceptable beds." Great views, but low quality air conditioning, televisions, and furnishing. Small rooms and poorly cleaned bathrooms. Poorly maintained and cleaned rooms. Shower can be a problem.

Value

3.0/5
105 reviews

"Fairly good value for money. Food is a bit overpriced."

Cleanliness

2.4/5
101 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Vibe

2.4/5
140 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel is relatively stylish. Luxurious Hotel.

Comfort

2.1/5
194 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Wellness Area

1.9/5
19 reviews

"Wellness & sports facilities could be improved."

Rated 4.1/5 based on reviews from business travelers.

"Good internet service. Accessible parking."

Location

4.7/5
424 reviews

"Great location. Near public transport, airport, and train station." Great sightseeing, restaurants and shopping nearby. Excellent parking and car access.

Breakfast

3.7/5
97 reviews

"Tasty yet pricey breakfasts."

Service

3.6/5
202 reviews

"Friendly and professional service with decent reception and housekeeping."

Room

2.9/5
319 reviews

"Standard room overall with standard beds, although quite small with low rated minibars." Old rooms with poor furniture and A/C, but wonderful views. Poorly maintained and cleaned rooms. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Vibe

2.5/5
106 reviews

"Decent vibe. Hotel could use some updating." Relatively friendly Atmosphere. Pleasant entrance area. Luxurious Hotel.

WiFi

2.5/5
5 reviews

"Regular internet service. Wifi quality could be improved."

Cleanliness

2.5/5
88 reviews

"Moderately clean hotel facilities. Bathrooms and rooms are untidy." Wellness & sports facilities could use better cleaning.

Comfort

1.6/5
173 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Wellness Area

1.6/5
21 reviews

"Wellness & sports facilities could use better cleaning." Fitness area can be optimized.

Rated 4.0/5 based on reviews from solo travelers.

"Professional service. Tasty breakfast."

Location

4.9/5
212 reviews

"Great location, with good shopping nearby and easy access by car." Close to public transport and the train.

Service

3.8/5
126 reviews

"Reception is decent, with overall friendly and professional service." Booking process is sufficient.

Breakfast

3.7/5
42 reviews

"Tasty breakfast."

Amenities

3.1/5
70 reviews

"Mediocre building with old facilities. Elevator in need of updating."

Room

3.0/5
190 reviews

"Small, old rooms with acceptable beds. Bathrooms and rooms are untidy." View is wonderful, but rooms are in need of maintenance with poor furniture and A/C. Shower can be a problem.

Vibe

2.4/5
71 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Luxurious Hotel.

Cleanliness

2.2/5
54 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Comfort

2.0/5
96 reviews

"Small, noisy, uncomfortable rooms with poor A/C. Average beds."

Wellness Area

1.9/5
12 reviews

"Wellness & sports facilities could be improved."

Rated 4.3/5 based on reviews from all travelers.

"Very good city hotel. Close to Shinagawa. Located near shopping areas and has easy access to train stations."

Location

4.8/5
39 reviews

"Great location near lots of shopping. Train station is close."

Service

3.7/5
19 reviews

"Fantastic service."

Breakfast

3.4/5
20 reviews

"Breakfast is average."

Amenities

3.1/5
6 reviews

"Ordinary amenities."

Room

3.0/5
41 reviews

"Decent beds and rooms, great views." Small, poorly cleaned rooms and subpar bathrooms.

Value

3.0/5
9 reviews

"Fairly good value for money."

Cleanliness

2.7/5
9 reviews

"Buildings are reasonably clean, but less well kept up rooms."

Vibe

2.0/5
7 reviews

"Vibe is not too good. Hotel could use some updating."

Comfort

1.9/5
24 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 4.1/5 based on reviews from families.

"Great location."

Location

4.8/5
12 reviews

"Great location."

Breakfast

3.4/5
5 reviews

"Breakfast is average."

Room

2.6/5
8 reviews

"Room is all right."

Comfort

1.9/5
6 reviews

"More comfort would be nice."

Rated 3.9/5 based on reviews from all travelers.

"Very good city hotel. Close to Shinagawa. Located near shopping areas and has easy access to train stations."

Location

4.8/5
56 reviews

"Great location. Close to public transport and the train."

Breakfast

3.8/5
18 reviews

"Tasty breakfast."

Service

3.8/5
23 reviews

"Service is friendly, but so-so housekeeping."

Amenities

3.0/5
12 reviews

"Average hotel building."

Value

2.6/5
23 reviews

"Fairly good value for money."

Room

2.5/5
72 reviews

"Rooms and beds are okay but need better maintenance, and the bathrooms need work." Lovely view, although rooms are small, old and poorly cleaned.

Cleanliness

2.4/5
6 reviews

"Rooms could be cleaner."

Pool

2.2/5
6 reviews

"Pool should be renewed."

Vibe

2.1/5
16 reviews

"Vibe is not too good. Hotel could use some updating."

Comfort

1.8/5
37 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Rated 3.8/5 based on reviews from families.

"Great location."

Value

2.9/5
5 reviews

"Fairly good value for money."

Room

2.6/5
10 reviews

"Room is all right."

Rated 4.0/5 based on reviews from all travelers.

"Very good city hotel. Close to Shinagawa. Located near shopping areas and has easy access to train stations."

Location

4.8/5
1314 reviews

"Great location with good access by car." Near public transport, airport, and train station. Centrally located, near restaurants, bars, and shopping.

Service

3.5/5
676 reviews

"Service is professional and friendly." Average management, reception and housekeeping. Recreation staff is nice. Room service could have been improved. Concierge service is average. Good shuttle service.

Breakfast

3.4/5
176 reviews

"Breakfast is decent but expensive."

WiFi

3.3/5
34 reviews

"WiFi is good value."

Amenities

2.9/5
405 reviews

"Hotel has an average building, generally, but an excellent conference centre." Hotel grounds are pleasant, but facilities are outdated. Elevator in need of updating. Architecture not so nice. Smoking area is not nice.

Room

2.8/5
1144 reviews

"Rooms are somewhat clean but have fantastic views." Small, poorly maintained rooms with subpar beds and furnishing. Small rooms and poorly cleaned bathrooms. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem.

Value

2.7/5
288 reviews

"Fairly good value for money. Pricey breakfast and dining. Free internet."

Cleanliness

2.6/5
311 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Pool

2.2/5
43 reviews

"Pool should be renewed."

Wellness Area

1.8/5
41 reviews

"Poorly reviewed fitness area."

Vibe

1.8/5
294 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel is relatively stylish. Luxurious Hotel.

Comfort

1.6/5
601 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Rated 3.9/5 based on reviews from families.

"Good access to airport."

Location

4.8/5
201 reviews

"Great location. Close to the train station and the airport." Great sightseeing, restaurants and shopping nearby.

Service

3.5/5
92 reviews

"Reception is decent, with overall friendly and professional service." Booking process is sufficient.

Breakfast

3.5/5
14 reviews

"Tasty yet pricey breakfasts."

Value

3.1/5
33 reviews

"Fairly good value for money. High priced breakfast."

Room

2.8/5
147 reviews

"Small, old rooms with acceptable beds." View is wonderful, but rooms are in need of maintenance with poor furniture and A/C. Bathrooms and rooms are untidy. Shower can be a problem.

Cleanliness

2.5/5
39 reviews

"Bathrooms and rooms are untidy."

Pool

2.4/5
7 reviews

"Pool should be renewed."

Vibe

2.1/5
38 reviews

"Vibe is not too good. Hotel could use some updating." Pleasant entrance area.

Comfort

1.8/5
76 reviews

"Guests complained about room size, comfort, beds, and A/C."

Wellness Area

1.8/5
8 reviews

"Wellness & sports facilities could be improved. Average fitness area."

Rated 4.0/5 based on reviews from couples.

"Good restaurants & bars in the area."

Location

4.7/5
104 reviews

"Great location, close to the train station." Shopping, restaurants and bars in the area are great.

Breakfast

3.8/5
9 reviews

"Tasty breakfast."

Service

3.6/5
45 reviews

"Reception is decent, with overall friendly and professional service."

Value

3.1/5
23 reviews

"Fairly good value for money."

Amenities

2.9/5
37 reviews

"Mediocre building with old facilities. Architecture not so nice." Elevator in need of updating.

Room

2.8/5
93 reviews

"Decent rooms with great views." Complaints with size and maintenance, with poor beds and bathrooms. Complaints about age, cleanliness, and furnishing of the rooms.

Cleanliness

2.4/5
25 reviews

"Rooms could be cleaner. Moderately clean hotel facilities."

Comfort

1.8/5
42 reviews

"Uncomfortable, cramped rooms, with poor beds."

Vibe

1.8/5
29 reviews

"Vibe is not too good. Hotel could use some updating." Hotel is relatively stylish.

Rated 3.9/5 based on reviews from business travelers.

"Friendly service. Fantastic service."

Location

4.8/5
32 reviews

"Great location."

Service

3.5/5
25 reviews

"Friendly service, and reception was okay."

Breakfast

3.5/5
6 reviews

"Breakfast is average."

Value

2.9/5
13 reviews

"Fairly good value for money."

Room

2.8/5
34 reviews

"Decent rooms with great views." Guests complain about room size, bathrooms, and maintenance.

Amenities

2.8/5
16 reviews

"Average hotel building."

Cleanliness

2.4/5
10 reviews

"Rooms could be cleaner."

Vibe

2.2/5
8 reviews

"Vibe is not too good. Hotel could use some updating."

Comfort

1.9/5
14 reviews

"Small and uncomfortable rooms."

Rated 3.7/5 based on reviews from solo travelers.

"Train station is close."

Location

4.8/5
22 reviews

"Great location, close to the train station."

Service

3.9/5
12 reviews

"Friendly service."

Breakfast

3.4/5
7 reviews

"Breakfast is average."

Amenities

3.0/5
14 reviews

"Average hotel building."

Room

2.4/5
24 reviews

"Small, old rooms with substandard bathrooms."

Cleanliness

2.3/5
7 reviews

"Could use a good cleaning."

Vibe

2.1/5
10 reviews

"Vibe is not too good. Hotel could use some updating."

Comfort

1.8/5
11 reviews

"Small and uncomfortable rooms."

Rated 3.8/5 based on reviews from all travelers.

"Very good city hotel. Close to Shinagawa. Located near shopping areas and has easy access to train stations."

Location

4.8/5
66 reviews

"Great location, close to the train station."

Service

3.8/5
36 reviews

"Reception is decent, with overall friendly and professional service."

Breakfast

3.6/5
21 reviews

"Tasty breakfast."

Value

3.0/5
21 reviews

"Fairly good value for money."

Room

2.6/5
70 reviews

"Decent beds and rooms, great views." Guests complain about room maintenance, size, and cleanliness. Bathroom are undersized, and furniture is not great.

Cleanliness

2.6/5
22 reviews

"Buildings are reasonably clean, but less well kept up rooms."

Vibe

2.1/5
23 reviews

"Vibe is not too good. Hotel could use some updating."

Comfort

1.7/5
37 reviews

"Less comfortable, small bathrooms and rooms with average beds."

Rated 4.0/5 based on reviews from couples.

"Great view. Friendly service."

Location

4.8/5
15 reviews

"Great location, close to the train station."

Service

4.0/5
11 reviews

"Friendly service."

Breakfast

3.8/5
6 reviews

"Tasty breakfast."

Value

3.0/5
6 reviews

"Fairly good value for money."

Room

2.9/5
13 reviews

"Decent rooms with great views."

Comfort

1.9/5
6 reviews

"More comfort would be nice."

Rated 3.5/5 based on reviews from solo travelers.

"Tasty breakfast. Fantastic service."

Location

4.7/5
8 reviews

"Great location."

Service

3.8/5
5 reviews

"Fantastic service."

Room

2.5/5
11 reviews

"Rooms need regular maintenance."

Comfort

1.7/5
7 reviews

"More comfort would be nice."

Rated 3.9/5 based on reviews from all travelers.

"Very good city hotel. Close to Shinagawa. Located near shopping areas and has easy access to train stations."

Location

4.9/5
150 reviews

"Great location. Near public transport, airport, and train station."

Breakfast

4.0/5
25 reviews

"Tasty breakfast."

Service

3.9/5
38 reviews

"Friendly service."

Value

3.3/5
34 reviews

"Fairly good value for money."

Cleanliness

2.8/5
17 reviews

"Room cleanliness is acceptable."

Room

2.7/5
89 reviews

"Views are good, menus are average, and rooms are acceptably clean." Old, small rooms and bathrooms.

Vibe

2.1/5
13 reviews

"Vibe is not too good. Hotel could use some updating."

Comfort

1.7/5
54 reviews

"Less comfortable, small bathrooms and rooms with average beds."

Rated 3.8/5 based on reviews from business travelers.

"Fantastic service. Tasty breakfast."

Location

4.8/5
7 reviews

"Great location."

Breakfast

3.9/5
6 reviews

"Tasty breakfast."

Service

3.6/5
5 reviews

"Fantastic service."

Room

2.5/5
7 reviews

"Small, but acceptable, rooms."

Comfort

1.6/5
5 reviews

"Small and uncomfortable rooms."

Rated 3.6/5 based on reviews from families.

"Great location."

Location

4.8/5
8 reviews

"Great location."

Room

2.9/5
5 reviews

"Room is all right."

Rated 4.2/5 based on reviews from all travelers.

"Very good city hotel. Close to Shinagawa. Located near shopping areas and has easy access to train stations."

Location

4.8/5
41 reviews

"Great location near lots of shopping." Close to public transport and the train.

Breakfast

3.9/5
6 reviews

"Tasty breakfast."

Service

3.8/5
8 reviews

"Fantastic service."

Value

3.1/5
7 reviews

"Fairly good value for money."

Room

2.9/5
25 reviews

"Room is all right. Small rooms with cleanliness complaints."

Cleanliness

2.6/5
9 reviews

"Buildings are reasonably clean, but less well kept up rooms."

Comfort

2.1/5
12 reviews

"Small and uncomfortable rooms."

Rated 4.0/5 based on reviews from families.

"Great location."

Location

4.8/5
10 reviews

"Great location."

Room

2.9/5
6 reviews

"Room is all right."

Rated 4.5/5 based on reviews from all travelers.

"Very good city hotel. Close to Shinagawa. Located near shopping areas and has easy access to train stations."

Location

4.8/5
2102 reviews

"Great location. Shopping, restaurants and bars in the area are great." Near public transport, airport, and train station. Excellent parking and car access.

Food

4.5/5
441 reviews

"Typically priced lovely food and snacks." Excellent menu with great seafood and side dishes.

Service

3.9/5
773 reviews

"Great management and friendly, professional staff." Decent reception and housekeeping. Booking process is sufficient. Standard laundry service.

Breakfast

3.8/5
310 reviews

"Tasty yet pricey breakfasts."

WiFi

3.0/5
11 reviews

"Regular internet service."

Room

2.9/5
1283 reviews

"Small, decently clean rooms with poorly rated furnishing." Views are great, but rooms are outdated and poorly-maintained. Small rooms and poorly cleaned bathrooms. Guests complained about kitchenettes, minibars, TV's, and A/C.

Wellness Area

2.2/5
19 reviews

"Wellness & sports facilities could be improved. Average fitness area."

Comfort

1.6/5
712 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Rated 4.3/5 based on reviews from families.

"Pleasant entrance area."

Location

4.8/5
449 reviews

"Great location." Near to the city centre with good shopping options nearby. Near public transport, airport, and train station. Excellent parking and car access.

Food

4.3/5
97 reviews

"Delicious food."

Breakfast

3.7/5
49 reviews

"Tasty breakfast."

Service

3.5/5
141 reviews

"Friendly and professional service with decent reception and housekeeping."

Cleanliness

2.8/5
58 reviews

"Moderately clean hotel facilities. Rooms could be cleaner."

Room

2.6/5
279 reviews

"Decent beds and rooms, great views." Small, old, poorly cleaned rooms with smaller bathrooms. Guests didn't love the furnishing or kitchenettes.

Comfort

1.4/5
164 reviews

"Small suites with problems of comfort and noise. Average beds."

Rated 4.6/5 based on reviews from business travelers.

"Clean hotel facilities. Accessible parking."

Location

4.8/5
257 reviews

"Great location near lots of shopping." Near public transport, airport, and train station. Excellent parking and car access.

Service

4.1/5
87 reviews

"Reception is average, but service is professional."

Breakfast

3.7/5
63 reviews

"Tasty breakfast."

Value

3.5/5
55 reviews

"Best value for money."

Cleanliness

2.8/5
31 reviews

"Moderately clean hotel facilities. Rooms could be cleaner."

Vibe

2.5/5
48 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Luxurious Hotel.

Room

2.5/5
151 reviews

"Small, old, poorly cleaned rooms with smaller bathrooms." Lovely views and decent beds.

Comfort

1.5/5
88 reviews

"Less comfortable, small bathrooms and rooms with average beds."

Rated 4.4/5 based on reviews from couples.

"Friendly service. Great view."

Location

4.7/5
149 reviews

"Great location with good access by car." Near to the city centre with good shopping options nearby. Near to public transport and the airport.

Breakfast

3.8/5
17 reviews

"Tasty breakfast."

Service

3.6/5
53 reviews

"Friendly and professional service with decent reception and housekeeping."

Room

3.1/5
100 reviews

"Decent beds and rooms, great views." Small, old, poorly cleaned rooms with smaller bathrooms.

Cleanliness

2.8/5
22 reviews

"Buildings are reasonably clean, but less well kept up rooms."

Vibe

2.6/5
40 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Luxurious Hotel.

Comfort

2.0/5
58 reviews

"Less comfortable, small bathrooms and rooms with average beds."

Rated 4.5/5 based on reviews from solo travelers.

"Train station is close. Professional service."

Location

4.9/5
93 reviews

"Great location, with good shopping nearby and easy access by car." Close to public transport and the train.

Food

4.2/5
21 reviews

"Delicious food."

Breakfast

3.8/5
18 reviews

"Tasty breakfast."

Service

3.7/5
35 reviews

"Reception is average, but service is professional."

Room

2.8/5
49 reviews

"Decent rooms with great views. Small rooms with cleanliness complaints."

Cleanliness

2.6/5
16 reviews

"Buildings are reasonably clean, but less well kept up rooms."

Vibe

2.6/5
26 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Luxurious Hotel.

Comfort

1.8/5
30 reviews

"Small and uncomfortable rooms."

Rated 3.8/5 based on reviews from all travelers.

"Very good city hotel. Close to Shinagawa. Located near shopping areas and has easy access to train stations."

Location

4.7/5
2241 reviews

"Great location. Close to public transport and the train." Great sightseeing, restaurants and shopping nearby. Excellent parking and car access. Standard parking prices.

Breakfast

4.0/5
395 reviews

"Tasty yet pricey breakfasts."

Service

3.7/5
1741 reviews

"Service is professional and friendly." Reception, housekeeping and restaurant service were adequate. Recreation staff is nice. Booking process is sufficient. Standard laundry service. Great hotel security. Room service could have been improved.

Room

3.3/5
2436 reviews

"Beds not so bad, but poorly-maintained with A/C problems." Lovely view, although rooms are small, old and poorly cleaned. Small rooms and poorly cleaned bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

WiFi

3.1/5
52 reviews

"WiFi is good value. Wifi quality could be improved."

Amenities

3.0/5
1007 reviews

"Mediocre building with old facilities. Elevator in need of updating." Smoking area is not nice. Unspectacular architecture.

Vibe

2.6/5
878 reviews

"Decent vibe. Relatively friendly Atmosphere." Hotel could use some updating. Stylish hotel. Luxurious Hotel.

Comfort

2.2/5
1028 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Wellness Area

1.6/5
195 reviews

"Wellness & sports facilities could use better cleaning." Average fitness area.

Cleanliness

1.6/5
483 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

Rated 3.8/5 based on reviews from families.

"Accessible parking. Good accessibility by car."

Location

4.5/5
214 reviews

"Great location, close to the train station." Good shopping and sightseeing. Excellent parking and car access.

Breakfast

3.9/5
40 reviews

"Tasty breakfast."

Service

3.9/5
181 reviews

"Friendly and professional service with decent reception and housekeeping." Standard laundry service.

Room

3.2/5
289 reviews

"Standard room overall with standard beds, although quite small with low rated minibars." Complaints about maintenance and cleanliness in rooms and bathrooms. Old rooms with poor furniture and A/C, but wonderful views. Shower can be a problem.

WiFi

2.8/5
6 reviews

"Regular internet service."

Amenities

2.8/5
80 reviews

"Mediocre building with old facilities." Great hotel grounds with a beautiful entrance area. Elevator in need of updating. Smoking area is not nice.

Vibe

2.2/5
64 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Pleasant entrance area.

Comfort

2.1/5
111 reviews

"Small, noisy, uncomfortable rooms with poor A/C. Average beds."

Cleanliness

2.0/5
68 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities." Wellness & sports facilities could use better cleaning.

Wellness Area

1.6/5
18 reviews

"Wellness & sports facilities could use better cleaning."

Rated 3.9/5 based on reviews from couples.

"Stylish hotel. Recreation staff is nice."

Location

4.6/5
144 reviews

"Great location, close to the train station." Good shopping and sightseeing.

Room

3.9/5
206 reviews

"Lovely rooms with pleasant views." Rooms have problems with size, cleanliness, and maintenance. Small rooms and poorly cleaned bathrooms. Old rooms, poor furniture and A/C, and decent beds.

Breakfast

3.8/5
21 reviews

"Tasty breakfast."

Service

3.6/5
143 reviews

"Friendly and professional service with decent reception and housekeeping." Recreation staff is nice.

Vibe

2.4/5
58 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating.

Cleanliness

2.2/5
45 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Comfort

2.2/5
75 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Wellness Area

1.9/5
17 reviews

"Wellness & sports facilities could be improved."

Rated 3.7/5 based on reviews from business travelers.

"Location is great. Good breakfast."

Location

4.5/5
113 reviews

"Great location, close to the train station." Good shopping and sightseeing.

Breakfast

3.8/5
19 reviews

"Tasty breakfast."

Service

3.5/5
79 reviews

"Friendly and professional service with decent reception and housekeeping."

Room

3.1/5
115 reviews

"Poorly maintained and old, but decent, rooms, and so-so beds." Small, poorly cleaned rooms with complaints about the furniture and A/C. Small rooms and poorly cleaned bathrooms. Great view.

Amenities

3.1/5
43 reviews

"Outdated facilities, but decent hotel building and pleasant surroundings." Elevator in need of updating.

Vibe

2.4/5
46 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Pleasant entrance area.

Cleanliness

2.2/5
41 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities." Wellness & sports facilities could use better cleaning.

Comfort

1.9/5
59 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Wellness Area

1.6/5
12 reviews

"Wellness & sports facilities could use better cleaning."

Rated 3.7/5 based on reviews from solo travelers.

"Terrific location. Good breakfast."

Location

4.8/5
78 reviews

"Great location, close to the train station." Good shopping and sightseeing.

Breakfast

3.9/5
13 reviews

"Tasty breakfast."

Service

3.7/5
67 reviews

"Reception is decent, with overall friendly and professional service."

Room

3.3/5
95 reviews

"Decent beds and rooms, great views." Small, outdated rooms with cleanliness complaints. Shower can be a problem.

Amenities

3.0/5
27 reviews

"Mediocre building with old facilities."

Vibe

2.1/5
29 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating.

Cleanliness

2.1/5
23 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Comfort

2.1/5
40 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Wellness Area

1.9/5
9 reviews

"Wellness & sports facilities could be improved."

Rated 4.1/5 based on reviews from all travelers.

"Very good city hotel. Close to Shinagawa. Located near shopping areas and has easy access to train stations."

Location

4.8/5
60 reviews

"Great location. Close to public transport and the train." Good shopping and sightseeing.

Breakfast

3.9/5
12 reviews

"Tasty breakfast."

Service

3.9/5
40 reviews

"Friendly service."

Room

2.9/5
53 reviews

"Decent beds and rooms, great views." Small, outdated rooms with poor cleanliness and subpar bathrooms.

Cleanliness

2.6/5
9 reviews

"Buildings are reasonably clean, but less well kept up rooms."

Vibe

2.4/5
14 reviews

"Vibe is not too good. Hotel could use some updating."

Comfort

2.0/5
36 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 4.1/5 based on reviews from families.

"Friendly service. Train station is close."

Location

4.8/5
13 reviews

"Great location, close to the train station."

Service

3.8/5
6 reviews

"Fantastic service."

Room

2.6/5
10 reviews

"Small, but acceptable, rooms."

Comfort

2.1/5
7 reviews

"Small and uncomfortable rooms."

Rated 4.0/5 based on reviews from couples.

"Great location. Fantastic service."

Location

4.8/5
10 reviews

"Great location."

Room

2.7/5
5 reviews

"Room is all right."