3.9
Good

Summary of 2,621 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.9/5 based on reviews from all travelers.

"Good luxury hotel. Close to Waikiki. Located near shopping areas and the beach."

Location

4.5/5
464 reviews

"Good location, close to public transport." Great shopping and the beach nearby. Medium distance to city centre. Parking should be cheaper. Reasonably accessible by car.

Pool

3.5/5
302 reviews

"Acceptable pools with some cleanliness complaints."

Breakfast

3.5/5
26 reviews

"Breakfast is average."

Service

3.4/5
636 reviews

"Subpar management with service that is friendly but lacking in professionalism." Reception, housekeeping and restaurant service were adequate. Great valet service. Room service could have been improved. Concierge service is average. Recreation staff is ok. Booking process should be better organized. Bar service is acceptable. Hotel security can be an issue.

Cleanliness

3.4/5
260 reviews

"Rooms relatively clean, but bathroom and pool area not clean enough." Clean hotel facilities.

Room

3.4/5
738 reviews

"Great balconies and views, okay-size rooms." Poorly maintained rooms, moderately clean and modern with substandard beds. Bathrooms are large but with substandard cleaning. Kitchenette, minibar, A/C and furniture not great quality. Shower was ok.

Amenities

2.8/5
275 reviews

"New facilities but overall only decent building with disappointing entrance area." Elevator in need of updating.

Value

2.3/5
181 reviews

"Value for money could be better. Food and beverages are pricey."

Comfort

2.1/5
279 reviews

"Poor beds, with complaints about A/C and noise." Large bathrooms and large enough rooms.

WiFi

1.9/5
12 reviews

"Wifi quality could be improved."

Rated 3.8/5 based on reviews from families.

"Good fitness area. Clean hotel facilities."

Location

4.4/5
88 reviews

"Great location. Great shopping and the beach nearby."

Pool

3.5/5
61 reviews

"Ordinary pool."

Service

3.5/5
107 reviews

"Decently friendly but unprofessional service at reception and housekeeping."

Cleanliness

3.3/5
45 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."

Room

3.0/5
113 reviews

"Somewhat clean rooms with average balconies, yet lovely views." Inadequate cleaning and maintenance, with complaints about furnishing and bathrooms. Rooms are okay and average sized, but the beds are subpar. Shower was ok.

Amenities

2.8/5
52 reviews

"Poor quality lobby with mediocre facilities. Beautiful architecture."

Value

2.2/5
26 reviews

"Value for money could be better."

Comfort

2.0/5
45 reviews

"Uncomfortable, noisy, average sized rooms with subpar beds."

Rated 3.9/5 based on reviews from couples.

"Stylish hotel. Friendly atmosphere."

Location

4.5/5
49 reviews

"Great location." Great shopping at the nearby city centre, and close to the beach.

Vibe

3.8/5
33 reviews

"Awesome vibe. Stylish hotel. Modern Hotel. Friendly atmosphere." Entrance area is not particularly attractive.

Pool

3.4/5
34 reviews

"Ordinary pool."

Room

3.4/5
69 reviews

"Rooms are large enough and clean enough, but with flawed maintenance and subpar beds." Guests complained about minibars and bathrooms. Modern rooms with excellent views. Average balconies and furniture.

Cleanliness

3.3/5
26 reviews

"Room cleanliness is acceptable."

Service

3.2/5
51 reviews

"Decent reception, with friendly but unprofessional staff."

Amenities

2.9/5
24 reviews

"Okay buildings with a less impressive entrance area." Beautiful architecture.

Comfort

2.2/5
29 reviews

"Uncomfortable, noisy, average sized rooms with subpar beds."

Value

2.1/5
14 reviews

"Value for money could be better."

Rated 3.8/5 based on reviews from solo travelers.

"Great shopping. Modern Hotel."

Location

4.3/5
9 reviews

"Great location near lots of shopping."

Vibe

3.8/5
6 reviews

"Awesome vibe."

Pool

3.5/5
6 reviews

"Ordinary pool."

Service

3.4/5
11 reviews

"Service is average, but very friendly."

Room

2.9/5
13 reviews

"Rooms are alright, but bathrooms are not great."

Rated 3.6/5 based on reviews from business travelers.

"Great location."

Location

4.5/5
6 reviews

"Great location."

Room

3.0/5
7 reviews

"Room is all right."

Amenities

2.5/5
5 reviews

"Hotel buildings could use some improvement."

Rated 3.7/5 based on reviews from all travelers.

"Good luxury hotel. Close to Waikiki. Located near shopping areas and the beach."

Location

4.5/5
7 reviews

"Great location."

Service

3.5/5
6 reviews

"Service is average, but very friendly."

Room

3.1/5
8 reviews

"Room is all right."

Comfort

2.2/5
5 reviews

"More comfort would be nice."

Rated 3.7/5 based on reviews from all travelers.

"Good luxury hotel. Close to Waikiki. Located near shopping areas and the beach."

Location

4.5/5
321 reviews

"Great location." Close to the beach, with great shopping and sightseeing nearby. Parking should be cheaper. Reasonably accessible by car.

Breakfast

3.6/5
16 reviews

"Tasty breakfast."

Service

3.5/5
449 reviews

"Welcoming service and acceptable reception and restaurant service." Problems with management professionalism. Average bar service and housekeeping. Great valet service. Room service could have been improved. Concierge service is average. Pool/beach service is ok. Recreation staff is ok. Booking process should be better organized.

Pool

3.4/5
214 reviews

"Acceptable pools with some cleanliness complaints."

Room

3.4/5
488 reviews

"Acceptably sized and cleaned rooms, but guests disliked bathroom cleanliness and beds." Great view. Poorly maintained rooms with subpar A/C, minibars, and kitchenettes. Balconies are fine and rooms are decent. Shower was ok.

Cleanliness

3.0/5
184 reviews

"Rooms relatively clean, but bathroom and pool area not clean enough." Clean hotel facilities.

Amenities

2.8/5
203 reviews

"Hotel buildings are alright and facilities are modern." Good hotel grounds but the entrance area is not so good. Elevator in need of updating.

Comfort

2.0/5
183 reviews

"Poor beds, with complaints about A/C and noise. Average sized rooms."

WiFi

2.0/5
9 reviews

"Wifi quality could be improved."

Value

1.9/5
124 reviews

"Value for money could be better. Food is a bit overpriced."

Rated 3.7/5 based on reviews from families.

"Clean hotel facilities. Good fitness area."

Location

4.5/5
65 reviews

"Great location with good parking availability." Great shopping and the beach nearby.

Service

3.7/5
69 reviews

"Friendly, more-or-less professional service, and so-so reception."

Pool

3.5/5
40 reviews

"Ordinary pool."

Cleanliness

3.3/5
32 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."

Amenities

3.0/5
34 reviews

"Okay buildings with a less impressive entrance area." Beautiful architecture.

Room

2.9/5
67 reviews

"Rooms are decent size, age, and reasonably clean, but could use maintenance." Poorly cleaned bathrooms with complaints about the beds and furniture. Great view. Shower was ok.

Value

2.3/5
16 reviews

"Value for money could be better."

Comfort

2.0/5
29 reviews

"Uncomfortable, noisy, average sized rooms with subpar beds."

Rated 3.6/5 based on reviews from couples.

"Modern Hotel."

Location

4.5/5
28 reviews

"Great location near lots of shopping."

Vibe

3.6/5
20 reviews

"Awesome vibe. Stylish hotel. Modern Hotel." Entrance area is not particularly attractive.

Pool

3.4/5
21 reviews

"Ordinary pool."

Bar

3.3/5
8 reviews

"Standard bar."

Cleanliness

3.2/5
19 reviews

"Room cleanliness is acceptable."

Service

3.2/5
32 reviews

"Friendly service and acceptable reception."

Amenities

3.0/5
17 reviews

"Okay buildings with a less impressive entrance area." Beautiful architecture.

Room

3.0/5
43 reviews

"Rooms are somewhat clean but have fantastic views." Poorly-maintained rooms, badly rated bathrooms and beds.

Value

2.1/5
10 reviews

"Value for money could be better."

Comfort

2.1/5
15 reviews

"Uncomfortable, noisy rooms with poor beds."

Rated 3.6/5 based on reviews from business travelers.

""

Room

3.0/5
5 reviews

"Room is all right."

Rated 4.2/5 based on reviews from all travelers.

"Good luxury hotel. Close to Waikiki. Located near shopping areas and the beach."

Location

4.5/5
13 reviews

"Great location."

Beach

4.5/5
6 reviews

"Beautiful beach."

Service

3.4/5
9 reviews

"Service is adequate."

Pool

3.4/5
5 reviews

"Ordinary pool."

Room

3.0/5
11 reviews

"Average sized rooms."

Amenities

2.9/5
6 reviews

"Average hotel building."

Value

2.5/5
5 reviews

"Value for money could be better."

Comfort

2.3/5
7 reviews

"Rooms are decent sized but not rated very comfortable."

Rated 4.3/5 based on reviews from all travelers.

"Good luxury hotel. Close to Waikiki. Located near shopping areas and the beach."

Location

4.5/5
9 reviews

"Great location."

Vibe

3.6/5
7 reviews

"Awesome vibe. Modern Hotel."

Service

3.4/5
8 reviews

"Service is average, but very friendly."

Pool

3.3/5
6 reviews

"Ordinary pool."

Room

3.2/5
9 reviews

"Room is all right."

Value

2.1/5
5 reviews

"Value for money could be better."

Rated 3.9/5 based on reviews from all travelers.

"Good luxury hotel. Close to Waikiki. Located near shopping areas and the beach."

Location

4.5/5
20 reviews

"Great location."

Cleanliness

3.7/5
24 reviews

"Clean hotel facilities. Clean rooms."

Service

3.5/5
33 reviews

"Friendly service."

Pool

3.4/5
13 reviews

"Ordinary pool."

Room

3.0/5
46 reviews

"Decent. clean, large rooms with great views." Guests complained about minibars and bathrooms.

Amenities

2.9/5
7 reviews

"Average hotel building."

Value

2.7/5
15 reviews

"Fairly good value for money."

Comfort

2.5/5
17 reviews

"Spacious, quiet comfortable rooms, but very noisy."

Rated 4.1/5 based on reviews from families.

""

Room

3.0/5
7 reviews

"Room is all right."

Rated 3.8/5 based on reviews from all travelers.

"Good luxury hotel. Close to Waikiki. Located near shopping areas and the beach."

Location

4.0/5
81 reviews

"Good location, close to public transport." Great shopping and the beach nearby. Medium distance to city centre.

Vibe

4.0/5
75 reviews

"Awesome vibe. Friendly atmosphere. Stylish hotel." Relatively modern hotel.

Pool

3.8/5
57 reviews

"Great pool."

Cleanliness

3.6/5
43 reviews

"Relatively clean rooms."

Room

3.1/5
160 reviews

"Decent, acceptably clean rooms with okay furniture." A/C, bathroom, and beds are all lacking. Room need better maintenance, and minibars are not great. Okay sized rooms with decent balconies. Shower was ok.

Amenities

2.8/5
50 reviews

"Relatively new facilities. Beautiful architecture."

Service

2.7/5
121 reviews

"Decently friendly but unprofessional service at reception and housekeeping." Recreation staff is ok. Booking process should be better organized.

Comfort

2.0/5
59 reviews

"Poor beds, with complaints about A/C and noise. Average sized rooms."

Rated 3.6/5 based on reviews from families.

"Clean. Friendly service."

Location

4.3/5
12 reviews

"Great location."

Vibe

3.7/5
15 reviews

"Awesome vibe. Friendly atmosphere. Stylish hotel. Modern Hotel."

Pool

3.5/5
15 reviews

"Great pool."

Cleanliness

3.2/5
8 reviews

"Quite clean."

Service

3.0/5
27 reviews

"Decently friendly but unprofessional service at reception and housekeeping."

Room

2.9/5
32 reviews

"Room is all right. Guests complained about minibars and bathrooms."

Amenities

2.6/5
15 reviews

"Average hotel building."

Value

2.2/5
5 reviews

"Value for money could be better."

Comfort

2.0/5
9 reviews

"Noisy room lacking in comfort."

Rated 4.1/5 based on reviews from couples.

"Friendly atmosphere. Great pool."

Beach

4.5/5
5 reviews

"Beautiful beach."

Location

4.5/5
12 reviews

"Near city centre in a great location."

Pool

3.7/5
6 reviews

"Great pool."

Vibe

3.6/5
5 reviews

"Awesome vibe."

Room

3.4/5
9 reviews

"Room is all right."

Service

3.2/5
7 reviews

"Service is adequate."

Comfort

2.4/5
7 reviews

"Noisy room lacking in comfort."

Rated 4.0/5 based on reviews from solo travelers.

"Great location. Awesome vibe."

Location

4.3/5
6 reviews

"Great location."

Service

3.5/5
6 reviews

"Service is adequate."

Room

3.0/5
8 reviews

"Room is all right."

Rated 4.1/5 based on reviews from all travelers.

"Good luxury hotel. Close to Waikiki. Located near shopping areas and the beach."

Location

4.2/5
6 reviews

"Great location."

Service

3.5/5
5 reviews

"Fantastic service."

Room

3.1/5
7 reviews

"Room is all right."