3.8
Good

Summary of 1,825 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 3.8/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Waikiki. Great location."

Location

4.4/5
313 reviews

"Great location." Excellent location with good bars, restaurants, shopping and beaches nearby. Parking is average, and car access is inconvenient. Parking should be cheaper. Medium distance to city centre.

Pool

3.5/5
203 reviews

"Ordinary pool."

Vibe

3.2/5
213 reviews

"Decent vibe. Relatively modern hotel. Relatively friendly Atmosphere." Entrance area is not particularly attractive. Stylish hotel. Hotel is fairly plain. Good for traveling with friends. Nice boutique hotel. Luxury hotel.

Cleanliness

3.2/5
220 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Room

3.1/5
547 reviews

"Great balconies and views, okay-size rooms." Poorly maintained rooms, moderately clean and modern with substandard beds. Mediocre sized, poorly cleaned bathrooms. Kitchenette, minibar, A/C and furniture not great quality. Shower can be a problem.

Service

3.1/5
491 reviews

"Guests complain about the professionalism of the staff and management." Friendly service, especially in the restaurant, and decent reception. Room service could have been improved. Great concierge service. Service at the pool/beach should be improved. Recreation staff is ok. Booking process should be better organized.

Food

2.9/5
107 reviews

"Poor dining experience overall; decent menu, but restaurant is expensive." Desserts and fruits are delicious, snacks are less highly rated.

Breakfast

2.7/5
16 reviews

"Breakfast is average."

Amenities

2.5/5
198 reviews

"Great grounds with decent facilities." Poorly reviewed buildings and an uninspiring entrance area. Beautiful architecture. Elevator in need of updating.

Value

2.1/5
141 reviews

"Value for money could be better. Food is a bit overpriced."

Comfort

2.0/5
206 reviews

"Poor beds, with complaints about A/C and noise." Room and bathroom sized adequately.

Rated 3.8/5 based on reviews from families.

"Beautiful architecture."

Location

4.4/5
64 reviews

"Great location with good parking availability." Great shopping and the beach nearby.

Pool

3.6/5
42 reviews

"Great pool."

Cleanliness

3.4/5
35 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."

Room

3.0/5
92 reviews

"Rooms amply-sized and moderately tidy with excellent views." Poorly cleaned bathrooms with complaints about the beds and furniture. Room need better maintenance, and minibars are not great. Shower can be a problem.

Service

3.0/5
68 reviews

"Okay reception, poor housekeeping, and friendly but unprofessional service."

Food

2.8/5
17 reviews

"Food is all right."

Vibe

2.8/5
36 reviews

"Decent vibe. Hotel could use some updating." Relatively friendly Atmosphere. Entrance area is not particularly attractive. Stylish hotel.

Amenities

2.4/5
39 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating. Beautiful architecture.

Value

2.3/5
26 reviews

"Value for money could be better."

Comfort

1.9/5
38 reviews

"Uncomfortable, noisy, average sized rooms with subpar beds."

Rated 3.9/5 based on reviews from couples.

"Stylish hotel."

Location

4.4/5
31 reviews

"Great location."

Bar

3.6/5
6 reviews

"Bar is awesome."

Pool

3.5/5
26 reviews

"Great pool."

Cleanliness

3.1/5
20 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Service

3.1/5
38 reviews

"Reception and service are alright." Service is welcoming, but housekeeping is not great.

Vibe

3.0/5
19 reviews

"Decent vibe. Stylish hotel." Entrance area is not particularly attractive. Relatively modern hotel.

Food

3.0/5
10 reviews

"Food is all right."

Room

3.0/5
48 reviews

"Rooms amply-sized and moderately tidy with excellent views." Substandard furniture, beds and balcony. Guests complain about bathrooms, minibars, and general room maintenance.

Amenities

2.5/5
15 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Comfort

2.1/5
20 reviews

"Uncomfortable, noisy, average sized rooms with subpar beds."

Value

2.1/5
14 reviews

"Value for money could be better."

Rated 4.4/5 based on reviews from solo travelers.

"Great shopping. Friendly service."

Location

4.4/5
7 reviews

"Great location."

Service

3.1/5
9 reviews

"Service is adequate."

Food

3.0/5
5 reviews

"Food is all right."

Room

2.9/5
9 reviews

"Room is all right."

Rated 3.6/5 based on reviews from business travelers.

"Great location."

Location

4.5/5
5 reviews

"Great location."

Rated 4.1/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Waikiki. Great location."

Location

4.3/5
9 reviews

"Great location."

Cleanliness

3.5/5
15 reviews

"Relatively clean rooms."

Service

3.4/5
21 reviews

"Service is average, but very friendly."

Room

3.1/5
29 reviews

"Rooms are decently sized and clean enough, but bathrooms are low rated." Great view.

Value

2.5/5
6 reviews

"Fairly good value for money."

Comfort

2.4/5
14 reviews

"Fair sized rooms, though noisy and uncomfortable."

Rated 3.6/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Waikiki. Great location."

Location

4.5/5
239 reviews

"Great location." Excellent location with good bars, restaurants, shopping and beaches nearby. Parking is average, and car access is inconvenient. Parking should be cheaper.

Pool

3.5/5
161 reviews

"Great pool."

Service

3.1/5
386 reviews

"Guests complain about the professionalism of the staff and management." Adequate reception and friendly service, with especially good service in the restaurant and bar. Room service could have been improved. Great concierge service. Service at the pool/beach should be improved. Recreation staff is ok. Booking process should be better organized.

Room

3.0/5
419 reviews

"Somewhat clean rooms with average balconies, yet lovely views." Poor beds, A/C, furniture, and kitchenettes. Guests had problems with room cleanliness and maintenance, and complained about minibars. Rooms are decent-sized but a little outdated. Shower can be a problem.

Vibe

3.0/5
161 reviews

"Decent vibe. Relatively modern hotel. Relatively friendly Atmosphere." Entrance area is not particularly attractive. Stylish hotel. Hotel is fairly plain.

Cleanliness

3.0/5
182 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Food

2.9/5
89 reviews

"Poor dining with a standard menu. Food is pricey and snacks are subpar."

Breakfast

2.7/5
12 reviews

"Breakfast is average."

Amenities

2.5/5
157 reviews

"Subpar entrance area and older facilities, but wonderful grounds." Beautiful architecture. Elevator in need of updating.

Value

1.9/5
113 reviews

"Value for money could be better. Food is a bit overpriced."

Comfort

1.8/5
154 reviews

"Poor beds, with complaints about A/C and noise. Average sized rooms."

Rated 3.7/5 based on reviews from families.

"Beautiful architecture."

Location

4.5/5
48 reviews

"Great location. Great shopping and the beach nearby."

Cleanliness

3.3/5
27 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."

Service

3.1/5
45 reviews

"Okay reception, poor housekeeping, and friendly but unprofessional service."

Room

3.0/5
62 reviews

"Older, reasonably clean and moderate-sized rooms." Excellent views, but some issues with beds and room maintenance.

Food

2.9/5
11 reviews

"Food is all right."

Vibe

2.5/5
22 reviews

"Decent vibe. Hotel could use some updating." Entrance area is not particularly attractive.

Amenities

2.4/5
28 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Value

2.3/5
17 reviews

"Value for money could be better."

Comfort

1.9/5
27 reviews

"Uncomfortable, noisy, average sized rooms with subpar beds."

Rated 3.6/5 based on reviews from couples.

"Stylish hotel."

Location

4.4/5
20 reviews

"Great location."

Bar

3.6/5
6 reviews

"Bar is awesome."

Pool

3.5/5
20 reviews

"Ordinary pool."

Cleanliness

3.1/5
18 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Food

3.0/5
6 reviews

"Food is all right."

Service

3.0/5
29 reviews

"Friendly service and acceptable reception."

Vibe

2.9/5
14 reviews

"Decent vibe. Entrance area is not particularly attractive."

Room

2.6/5
34 reviews

"Uncomfortable beds and poorly maintained rooms, but clean enough."

Amenities

2.5/5
11 reviews

"Buildings are not very nice, with an unimpressive entrance, but the amenities are okay."

Value

2.1/5
12 reviews

"Value for money could be better."

Comfort

1.9/5
11 reviews

"Not very comfortable, with poor beds."

Rated 4.1/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Waikiki. Great location."

Location

4.5/5
10 reviews

"Great location."

Service

3.2/5
8 reviews

"Service is average, but very friendly."

Amenities

2.9/5
5 reviews

"Average hotel building."

Rated 3.7/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Waikiki. Great location."

Location

4.2/5
38 reviews

"Great location. Great shopping and the beach nearby." Medium distance to city centre.

Pool

3.6/5
24 reviews

"Great pool."

Cleanliness

3.4/5
22 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Vibe

3.3/5
38 reviews

"OK vibe and a friendly atmosphere. Stylish hotel." Relatively modern hotel.

Room

3.2/5
77 reviews

"Rooms amply-sized and moderately tidy with excellent views." Guests complained about minibars and bathrooms. Substandard furniture, beds and balcony. Shower can be a problem.

Food

3.1/5
14 reviews

"Food is all right."

Service

2.6/5
63 reviews

"Okay reception, poor housekeeping, and friendly but unprofessional service."

Amenities

2.4/5
30 reviews

"Standard facilities but substandard hotel buildings." Beautiful architecture.

Value

2.4/5
12 reviews

"Value for money could be better."

Comfort

2.0/5
28 reviews

"Uncomfortable, noisy, average sized rooms with subpar beds."

Rated 3.5/5 based on reviews from families.

"Great pool."

Location

4.2/5
8 reviews

"Great location."

Pool

3.6/5
11 reviews

"Great pool."

Cleanliness

3.2/5
5 reviews

"Quite clean."

Vibe

3.0/5
11 reviews

"OK vibe and a friendly atmosphere."

Service

2.9/5
18 reviews

"Service is average, but very friendly."

Room

2.8/5
23 reviews

"Rooms are alright, but bathrooms are not great."

Amenities

2.4/5
8 reviews

"Hotel buildings could use some improvement."

Value

2.1/5
5 reviews

"Value for money could be better."

Comfort

1.9/5
6 reviews

"More comfort would be nice."

Rated 4.0/5 based on reviews from couples.

"Great location."

Location

4.4/5
6 reviews

"Great location."

Room

3.0/5
6 reviews

"Room is all right."

Comfort

2.2/5
5 reviews

"More comfort would be nice."

Rated 3.7/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Waikiki. Great location."

Location

4.0/5
6 reviews

"Great location."