4.0
Good

Summary of 2,859 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 4.0/5 based on reviews from all travelers.

"Good luxury hotel. Close to Waikiki. Located near shopping areas and the beach. Awesome vibe."

Location

4.4/5
525 reviews

"Great location. Great shopping and the beach nearby." Medium distance to city centre. Reasonably accessible by car. Parking should be cheaper. Near to public transport and the airport.

Vibe

4.0/5
352 reviews

"Awesome vibe. Friendly atmosphere. Modern Hotel. Stylish hotel." Entrance area is not particularly attractive. Hotel is fairly plain. Luxury hotel. Nice boutique hotel. Nice for romantic trips.

Breakfast

3.6/5
28 reviews

"Tasty breakfast."

Cleanliness

3.5/5
299 reviews

"Clean hotel facilities. Rooms and pool are acceptably clean." Bathroom needs cleaning.

Pool

3.5/5
328 reviews

"Moderately clean pool area."

Service

3.5/5
703 reviews

"Subpar management with service that is friendly but lacking in professionalism." Reception, housekeeping and restaurant service were adequate. Great valet service. Concierge service is average. Room service could have been improved. Recreation staff is ok. Booking process should be better organized. Bar service is acceptable. Hotel security can be an issue.

Room

3.4/5
810 reviews

"Relatively clean, spacious rooms with great views." Bathrooms are large but with substandard cleaning. Kitchenettes and beds are poor. Poorly-maintained rooms with inadequate A/C and bad minibars. Adequate balcony.

Amenities

2.9/5
307 reviews

"New facilities but overall only decent building with disappointing entrance area." Beautiful architecture. Elevator in need of updating.

Value

2.4/5
197 reviews

"Value for money could be better. Food is a bit overpriced."

Comfort

2.3/5
307 reviews

"Poor beds, with complaints about A/C and noise." Spacious rooms and bathrooms.

WiFi

2.2/5
11 reviews

"Wifi quality could be improved."

Rated 3.8/5 based on reviews from families.

"Good fitness area. Clean hotel facilities."

Location

4.5/5
91 reviews

"Great location. Great shopping and the beach nearby."

Service

3.5/5
110 reviews

"Decently friendly but unprofessional service at reception and housekeeping."

Pool

3.4/5
63 reviews

"Ordinary pool."

Cleanliness

3.4/5
46 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Room

3.0/5
112 reviews

"Relatively clean, spacious rooms with great views." Substandard furniture, beds and balcony. Guests complain about bathrooms, minibars, and general room maintenance. Shower was ok.

Amenities

2.9/5
54 reviews

"Poor quality lobby with mediocre facilities. Beautiful architecture."

Value

2.4/5
26 reviews

"Value for money could be better."

Comfort

2.1/5
43 reviews

"Uncomfortable and noisy, but spacious, rooms with less than ideal beds."

Rated 3.8/5 based on reviews from couples.

"Beautiful architecture. Stylish hotel."

Location

4.5/5
51 reviews

"Great location." Great shopping at the nearby city centre, and close to the beach.

Vibe

3.8/5
32 reviews

"Awesome vibe. Modern Hotel. Stylish hotel. Friendly atmosphere." Entrance area is not particularly attractive.

Cleanliness

3.5/5
27 reviews

"Room cleanliness is acceptable."

Pool

3.4/5
35 reviews

"Ordinary pool."

Room

3.2/5
70 reviews

"Great views from big, updated, and acceptably clean rooms." Old, uncomfortable furniture and beds. Guests complain about bathrooms, minibars, and general room maintenance.

Service

3.2/5
52 reviews

"Decent reception, with friendly but unprofessional staff."

Amenities

3.0/5
24 reviews

"Okay buildings with a less impressive entrance area." Beautiful architecture.

Comfort

2.4/5
29 reviews

"Uncomfortable and noisy, but spacious, rooms with less than ideal beds."

Value

2.2/5
15 reviews

"Value for money could be better."

Rated 3.8/5 based on reviews from solo travelers.

"Great shopping. Modern Hotel."

Location

4.3/5
9 reviews

"Great location near lots of shopping."

Vibe

3.8/5
6 reviews

"Awesome vibe."

Pool

3.5/5
6 reviews

"Ordinary pool."

Service

3.5/5
11 reviews

"Service is average, but very friendly."

Room

3.0/5
13 reviews

"Rooms are alright, but bathrooms are not great."

Rated 3.6/5 based on reviews from business travelers.

"Great location."

Location

4.5/5
6 reviews

"Great location."

Room

3.0/5
8 reviews

"Room is all right."

Amenities

2.5/5
5 reviews

"Hotel buildings are substandard but amenities are OK."

Rated 3.7/5 based on reviews from all travelers.

"Good luxury hotel. Close to Waikiki. Located near shopping areas and the beach. Awesome vibe."

Location

4.5/5
6 reviews

"Great location."

Service

3.5/5
6 reviews

"Friendly service."

Room

3.1/5
8 reviews

"Room is all right."

Comfort

2.4/5
5 reviews

"More comfort would be nice."

Rated 3.8/5 based on reviews from all travelers.

"Good luxury hotel. Close to Waikiki. Located near shopping areas and the beach. Awesome vibe."

Location

4.5/5
362 reviews

"Great location." Central location near the beach, with great shopping and sightseeing nearby. Parking should be cheaper. Reasonably accessible by car.

Breakfast

3.8/5
16 reviews

"Tasty breakfast."

Service

3.6/5
491 reviews

"Welcoming service and acceptable reception and restaurant service." Problems with management professionalism. Average bar service and housekeeping. Great valet service. Room service could have been improved. Concierge service is average. Pool/beach service is ok. Recreation staff is ok. Booking process should be better organized. Hotel security can be an issue.

Room

3.5/5
531 reviews

"Somewhat clean rooms with average balconies, yet lovely views." Poor beds, A/C, furniture, and kitchenettes. Guests had problems with room cleanliness and maintenance, and complained about minibars. Rooms are decent-sized but a little outdated. Shower was ok.

Pool

3.4/5
231 reviews

"Moderately clean pool area."

Cleanliness

3.2/5
212 reviews

"Rooms and pool are acceptably clean. Clean hotel facilities." Bathroom needs cleaning.

Amenities

2.9/5
224 reviews

"New facilities but overall only decent building with disappointing entrance area." Elevator in need of updating.

WiFi

2.4/5
8 reviews

"Wifi quality could be improved."

Comfort

2.2/5
198 reviews

"Poor beds, with complaints about A/C and noise. Average sized rooms."

Value

2.1/5
138 reviews

"Value for money could be better. Food is a bit overpriced."

Rated 3.8/5 based on reviews from families.

"Clean hotel facilities. Good fitness area."

Location

4.5/5
68 reviews

"Great location. Great shopping and the beach nearby."

Service

3.8/5
71 reviews

"Decent reception, with friendly but unprofessional staff."

Pool

3.4/5
42 reviews

"Ordinary pool."

Cleanliness

3.4/5
33 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Amenities

3.0/5
36 reviews

"Okay buildings with a less impressive entrance area." Beautiful architecture.

Room

3.0/5
66 reviews

"Relatively new and tidy rooms of average size." Views are great but rooms are poorly-maintained and bathroom is substandard. Old, uncomfortable furniture and beds. Shower was ok.

Value

2.4/5
15 reviews

"Value for money could be better."

Comfort

2.1/5
27 reviews

"Uncomfortable, noisy, average sized rooms with subpar beds."

Rated 3.7/5 based on reviews from couples.

"Stylish hotel."

Location

4.5/5
29 reviews

"Great location near lots of shopping."

Vibe

3.7/5
20 reviews

"Awesome vibe. Stylish hotel. Modern Hotel." Entrance area is not particularly attractive.

Bar

3.5/5
8 reviews

"Standard bar."

Cleanliness

3.4/5
20 reviews

"Room cleanliness is acceptable."

Pool

3.4/5
21 reviews

"Ordinary pool."

Service

3.3/5
33 reviews

"Friendly service and acceptable reception."

Room

3.0/5
44 reviews

"Rooms are somewhat clean but have fantastic views." Poorly-maintained rooms, badly rated bathrooms and beds.

Amenities

3.0/5
17 reviews

"Okay buildings with a less impressive entrance area." Beautiful architecture.

Value

2.2/5
11 reviews

"Value for money could be better."

Comfort

2.2/5
15 reviews

"Uncomfortable, noisy rooms with poor beds."

Rated 3.6/5 based on reviews from business travelers.

""

Room

3.0/5
5 reviews

"Room is all right."

Rated 4.1/5 based on reviews from all travelers.

"Good luxury hotel. Close to Waikiki. Located near shopping areas and the beach. Awesome vibe."

Location

4.5/5
12 reviews

"Great location."

Beach

4.4/5
6 reviews

"Beautiful beach."

Service

3.5/5
8 reviews

"Service is adequate."

Pool

3.4/5
5 reviews

"Ordinary pool."

Room

3.0/5
11 reviews

"Big, decent rooms."

Amenities

2.9/5
5 reviews

"Average hotel building."

Value

2.5/5
5 reviews

"Fairly good value for money."

Comfort

2.4/5
7 reviews

"Spacious rooms but lacking in comfort."

Rated 4.3/5 based on reviews from all travelers.

"Good luxury hotel. Close to Waikiki. Located near shopping areas and the beach. Awesome vibe."

Location

4.5/5
10 reviews

"Great location."

Vibe

3.7/5
7 reviews

"Awesome vibe. Modern Hotel."

Service

3.5/5
8 reviews

"Service is average, but very friendly."

Room

3.3/5
10 reviews

"Room is all right."

Pool

3.3/5
8 reviews

"Ordinary pool."

Value

2.2/5
5 reviews

"Value for money could be better."

Rated 4.1/5 based on reviews from couples.

"Modern Hotel. Awesome vibe."

Service

3.5/5
5 reviews

"Service is adequate."

Pool

3.4/5
6 reviews

"Ordinary pool."

Room

3.2/5
6 reviews

"Room is all right."

Rated 3.9/5 based on reviews from all travelers.

"Good luxury hotel. Close to Waikiki. Located near shopping areas and the beach. Awesome vibe."

Location

4.5/5
21 reviews

"Great location with good parking availability."

Cleanliness

3.9/5
27 reviews

"Clean hotel facilities. Clean rooms."

Vibe

3.8/5
16 reviews

"Awesome vibe. Stylish hotel. Modern Hotel."

Service

3.6/5
32 reviews

"Friendly service."

Pool

3.4/5
13 reviews

"Ordinary pool."

Room

3.1/5
46 reviews

"Decent. clean, large rooms with great views." Guests complained about minibars and bathrooms.

Amenities

3.0/5
11 reviews

"Average hotel building. Beautiful architecture."

Value

2.8/5
14 reviews

"Fairly good value for money."

Comfort

2.6/5
15 reviews

"Spacious, quiet comfortable rooms, but very noisy."

Rated 4.1/5 based on reviews from families.

""

Room

3.1/5
7 reviews

"Room is all right."

Rated 3.7/5 based on reviews from all travelers.

"Good luxury hotel. Close to Waikiki. Located near shopping areas and the beach. Awesome vibe."

Vibe

4.0/5
84 reviews

"Awesome vibe. Friendly atmosphere. Stylish hotel." Relatively modern hotel.

Location

4.0/5
100 reviews

"Good location, close to public transport." Good shopping, and reasonably central location. Reasonably accessible by car.

Pool

3.8/5
63 reviews

"Great pool."

Cleanliness

3.8/5
51 reviews

"Clean."

Room

3.0/5
186 reviews

"Balconies are fine and rooms are decent." Rooms are spacious, but have poor bathrooms and inadequate beds. Poorly-maintained rooms with poor furniture, A/C, and minibars. Shower was ok.

Service

2.8/5
146 reviews

"Decently friendly but unprofessional service at reception and housekeeping." Recreation staff is ok. Booking process should be better organized.

Amenities

2.7/5
56 reviews

"Relatively new facilities. Beautiful architecture."

Comfort

2.1/5
73 reviews

"Poor beds, with complaints about A/C and noise. Spacious rooms."

Rated 3.6/5 based on reviews from families.

"Clean. Friendly service."

Location

4.3/5
12 reviews

"Great location."

Vibe

3.8/5
16 reviews

"Awesome vibe. Stylish hotel. Friendly atmosphere. Modern Hotel."

Pool

3.5/5
15 reviews

"Great pool."

Cleanliness

3.4/5
8 reviews

"Quite clean."

Service

3.1/5
28 reviews

"Decently friendly but unprofessional service at reception and housekeeping."

Room

2.9/5
32 reviews

"Room is all right. Guests complained about minibars and bathrooms."

Amenities

2.7/5
15 reviews

"Average hotel building."

Value

2.4/5
6 reviews

"Value for money could be better."

Comfort

2.1/5
9 reviews

"Noisy room lacking in comfort."

Rated 3.9/5 based on reviews from couples.

"Friendly atmosphere. Great pool."

Location

4.5/5
12 reviews

"Near city centre in a great location."

Pool

3.6/5
6 reviews

"Great pool."

Service

3.3/5
7 reviews

"Service is adequate."

Room

3.2/5
8 reviews

"Room is all right."

Comfort

2.5/5
7 reviews

"Noisy room lacking in comfort."

Rated 4.1/5 based on reviews from solo travelers.

"Awesome vibe. Great location."

Location

4.3/5
6 reviews

"Great location."

Service

3.5/5
6 reviews

"Fantastic service."

Room

3.0/5
8 reviews

"Room is all right."

Rated 4.1/5 based on reviews from all travelers.

"Good luxury hotel. Close to Waikiki. Located near shopping areas and the beach. Awesome vibe."

Location

4.2/5
6 reviews

"Great location."

Service

3.6/5
5 reviews

"Fantastic service."

Room

3.1/5
7 reviews

"Room is all right."