4.3
Very Good

Summary of 3,564 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 4.3/5 based on reviews from all travelers.

Very good wellness hotel. Close to Southwark. Good for sightseeing with access to public transportation.

Location

4.8/5
742 reviews

Great location. Close to public transport and the train. Reasonably central, close to shopping, restaurants, and bars. Easy car access but inadequate parking.

Service

4.0/5
1163 reviews

Friendly, professional service, especially at the bar and restaurant. Reception and management are fine, but housekeeping is below average. Room service is average. Booking process is sufficient.

Breakfast

3.8/5
548 reviews

Tasty yet pricey breakfasts.

Room

3.6/5
1111 reviews

Large, new rooms, and great views. Poorly-maintained, but clean enough rooms, and okay beds. Bathrooms are large but with substandard cleaning. People dislike the TVs, A/C, and furniture. Shower can be a problem.

WiFi

3.6/5
13 reviews

Good internet service. Wifi quality could be improved.

Pool

3.4/5
462 reviews

Moderately clean pool area.

Cleanliness

3.1/5
517 reviews

Rooms and pool are acceptably clean. Clean hotel facilities. The bathrooms and dining area need some cleaning. Wellness & sports facilities could use better cleaning.

Rated 4.1/5 based on reviews from families.

Train station is close. Great shopping.

Location

4.8/5
446 reviews

Great location. Close to public transport and the train. Near enough to the city centre, with great sightseeing, shopping, and dining.

Service

4.0/5
622 reviews

Friendly service, especially in the restaurant. Service is professional, especially at the bar, and reception is top-notch. Management is alright, but housekeeping is not great. Room service could have been improved. Booking process is sufficient. Great hotel security.

Breakfast

4.0/5
357 reviews

Tasty yet pricey breakfasts.

Pool

3.5/5
302 reviews

Good pool, acceptably clean.

Room

3.5/5
580 reviews

Rooms are okay but insufficiently maintained. Complaints about the furniture, TVs, A/C, and beds. Bathrooms are large but with substandard cleaning. Modern rooms with excellent views. Shower can be a problem.

Cleanliness

3.0/5
282 reviews

Rooms and pool are acceptably clean. Clean hotel facilities. The bathrooms and dining area need some cleaning. Wellness & sports facilities could use better cleaning.

WiFi

3.0/5
5 reviews

Regular internet service. Wifi quality could be improved.

Rated 4.0/5 based on reviews from couples.

Spacious bathroom. Stylish hotel.

Location

4.8/5
136 reviews

Great location, near nice bars and restaurants.

Service

4.2/5
257 reviews

Friendly service, especially in the restaurant. Reception and management are fine, but housekeeping is below average. Room service is average.

Room

3.6/5
249 reviews

Large, new rooms, and great views. Poor TV's and furniture, and inadequate room cleanliness. Bathrooms are large but with substandard cleaning. Beds and balcony are alright. Shower can be a problem.

Breakfast

3.6/5
80 reviews

Tasty yet pricey breakfasts.

Pool

3.1/5
87 reviews

Moderately clean pool area.

Wellness Area

2.9/5
44 reviews

Sufficient wellness & sports facilities. Nice sauna.

Cleanliness

2.7/5
102 reviews

Rooms, particularly bathrooms were inadequately clean, although pools were fairly well kept. Clean hotel facilities.

Rated 4.0/5 based on reviews from business travelers.

Affordable beverage prices. Good alcoholic drinks.

Location

4.8/5
40 reviews

Great location.

Room

4.3/5
71 reviews

Rooms are spacious, with nice views, but bathrooms are not great. Rooms are quite clean and beds are standard. Shower can be a problem.

Bar

4.2/5
5 reviews

Bar is awesome.

Service

3.9/5
79 reviews

Friendly, professional service, and decent reception, but less well rated housekeeping.

Breakfast

3.8/5
32 reviews

Tasty breakfast.

Cleanliness

3.4/5
31 reviews

Room cleanliness is acceptable.

Pool

3.4/5
7 reviews

Ordinary pool.

Value

3.3/5
16 reviews

Fairly good value for money.

WiFi

3.2/5
6 reviews

Regular internet service. Wifi quality could be improved.

Rated 4.1/5 based on reviews from solo travelers.

Modern Hotel. Friendly service.

Location

4.8/5
16 reviews

Good location, close to public transport.

Service

4.1/5
28 reviews

Friendly service, and reception was okay.

Breakfast

3.9/5
9 reviews

Tasty breakfast.

Room

3.4/5
30 reviews

Rooms are OK with average beds but poor bathrooms.

Cleanliness

3.1/5
10 reviews

Room cleanliness is acceptable.

Rated 3.7/5 based on reviews from all travelers.

Very good wellness hotel. Close to Southwark. Good for sightseeing with access to public transportation.

Location

4.8/5
33 reviews

Good location, close to public transport.

Service

3.9/5
50 reviews

Reception is decent, with overall friendly and professional service. Room service is average.

Breakfast

3.6/5
36 reviews

Tasty breakfast.

Pool

3.5/5
17 reviews

Ordinary pool.

Wellness Area

3.4/5
9 reviews

Sufficient wellness & sports facilities.

Room

2.9/5
53 reviews

Rooms spacious and relatively tidy. Rooms need better maintenance with complaints about beds, furniture, and bathrooms.

Cleanliness

2.9/5
20 reviews

Room cleanliness is acceptable.

Rated 3.8/5 based on reviews from families.

Very quiet. Tasty breakfast.

Location

4.8/5
20 reviews

Great location.

Service

3.9/5
27 reviews

Reception is decent, with overall friendly and professional service.

Breakfast

3.7/5
22 reviews

Tasty breakfast.

Pool

3.5/5
13 reviews

Ordinary pool.

Wellness Area

3.4/5
6 reviews

Sufficient wellness & sports facilities.

Comfort

3.2/5
18 reviews

Rooms are large, peaceful and quite comfortable, but beds are lacking.

Room

3.1/5
33 reviews

Rooms spacious and relatively tidy. Low rated bathrooms, beds, and furniture.

Cleanliness

2.8/5
11 reviews

Room cleanliness is acceptable.

Rated 3.7/5 based on reviews from couples.

Fantastic service. Professional service.

Location

4.8/5
8 reviews

Great location.

Service

4.2/5
14 reviews

Friendly service, and reception was okay.

Breakfast

3.8/5
6 reviews

Tasty breakfast.

Room

3.1/5
11 reviews

Room is all right.

Cleanliness

3.1/5
5 reviews

Quite clean.

Rated 4.0/5 based on reviews from all travelers.

Very good wellness hotel. Close to Southwark. Good for sightseeing with access to public transportation.

Location

4.8/5
621 reviews

Great location. Close to public transport and the train. Near enough to the city centre, with great sightseeing, shopping, and dining. Easy car access but inadequate parking.

Service

4.0/5
1015 reviews

Friendly, professional service, especially at the bar and restaurant. Reception and management are fine, but housekeeping is below average. Room service is average. Booking process is sufficient.

Breakfast

3.8/5
438 reviews

Tasty yet pricey breakfasts.

Room

3.7/5
961 reviews

Large, new rooms, and great views. Poorly-maintained, but clean enough rooms, and okay beds. Bathrooms are large but with substandard cleaning. People dislike the TVs, A/C, and furniture. Shower can be a problem.

WiFi

3.5/5
11 reviews

Good internet service. Wifi quality could be improved.

Pool

3.5/5
418 reviews

Ordinary pool. Clean pool area.

Cleanliness

3.3/5
451 reviews

Clean pool area and moderately clean rooms. Clean hotel facilities. The bathrooms and dining area need some cleaning. Wellness & sports facilities could use better cleaning.

Rated 4.1/5 based on reviews from families.

Train station is close.

Location

4.8/5
369 reviews

Great location. Close to public transport and the train. Near enough to the city centre, with great sightseeing, shopping, and dining.

Service

4.0/5
526 reviews

Friendly service, especially in the restaurant. Service is professional, especially at the bar, and reception is top-notch. Management is alright, but housekeeping is not great. Room service could have been improved. Great hotel security.

Breakfast

3.9/5
280 reviews

Tasty yet pricey breakfasts.

Pool

3.8/5
268 reviews

Clean pool area.

Room

3.5/5
488 reviews

Rooms are okay but insufficiently maintained. Complaints about the furniture, TVs, A/C, and beds. Bathrooms are large but with substandard cleaning. Modern rooms with excellent views. Shower can be a problem.

Cleanliness

3.3/5
244 reviews

Rooms and pool area moderately clean but bathrooms are poorly cleaned. Clean hotel facilities. Wellness & sports facilities could use better cleaning.

Rated 4.0/5 based on reviews from couples.

Spacious bathroom. Stylish hotel.

Location

4.7/5
118 reviews

Great location, near nice bars and restaurants.

Service

4.1/5
234 reviews

Restaurant service is friendly and professional. Reception and management are fine, but housekeeping is below average. Room service is average.

Room

3.6/5
226 reviews

Large, new rooms, and great views. Poorly maintained and cleaned rooms. Guests disliked the TVs and furnishing, as well as bathroom cleanliness. Beds and balcony are alright. Shower can be a problem.

Breakfast

3.6/5
70 reviews

Tasty yet pricey breakfasts.

Pool

3.1/5
84 reviews

Moderately clean pool area.

Wellness Area

3.0/5
40 reviews

Sufficient wellness & sports facilities. Nice sauna.

Cleanliness

2.8/5
92 reviews

Rooms, particularly bathrooms were inadequately clean, although pools were fairly well kept. Clean hotel facilities.

Rated 3.9/5 based on reviews from business travelers.

Affordable beverage prices. Good internet service.

Location

4.8/5
30 reviews

Great location.

Room

4.2/5
63 reviews

Rooms are spacious, with nice views, but bathrooms are not great. Rooms are quite clean and beds are standard. Shower can be a problem.

Bar

4.2/5
5 reviews

Bar is awesome.

Breakfast

3.8/5
25 reviews

Tasty breakfast.

Service

3.8/5
73 reviews

Friendly, professional service, and decent reception, but less well rated housekeeping.

Cleanliness

3.4/5
28 reviews

Room cleanliness is acceptable.

Pool

3.2/5
5 reviews

Ordinary pool.

Value

3.2/5
12 reviews

Fairly good value for money.

WiFi

3.2/5
6 reviews

Regular internet service. Wifi quality could be improved.

Rated 4.1/5 based on reviews from solo travelers.

Modern Hotel. Great location.

Location

4.8/5
15 reviews

Good location, close to public transport.

Service

4.2/5
24 reviews

Friendly service.

Breakfast

3.9/5
7 reviews

Tasty breakfast.

Room

3.5/5
27 reviews

Great rooms but subpar bathrooms. Rooms are quite clean and beds are standard.

Cleanliness

3.1/5
10 reviews

Room cleanliness is acceptable.

Rated 4.0/5 based on reviews from all travelers.

Very good wellness hotel. Close to Southwark. Good for sightseeing with access to public transportation.

Location

4.8/5
11 reviews

Good location, close to public transport.

Service

4.1/5
8 reviews

Friendly service.

Breakfast

3.7/5
8 reviews

Tasty breakfast.

Room

3.3/5
10 reviews

Room cleanliness is acceptable.

Cleanliness

2.6/5
5 reviews

Room cleanliness is acceptable.

Rated 4.1/5 based on reviews from families.

Fantastic service. Friendly service.

Location

4.7/5
6 reviews

Great location.

Service

4.2/5
7 reviews

Friendly service.

Breakfast

3.9/5
5 reviews

Tasty breakfast.

Room

3.1/5
5 reviews

Room is all right.

Rated 3.9/5 based on reviews from all travelers.

Very good wellness hotel. Close to Southwark. Good for sightseeing with access to public transportation.

Location

4.7/5
30 reviews

Great location.

Service

4.0/5
26 reviews

Friendly service, and reception was okay.

Breakfast

3.6/5
24 reviews

Tasty breakfast.

Room

3.6/5
37 reviews

Rooms spacious and relatively tidy. Bathrooms are dirty and rooms in need of maintenance.

Cleanliness

2.9/5
19 reviews

Cleanliness is lacking in rooms and bathrooms.

Rated 3.8/5 based on reviews from families.

Great room. Fantastic service.

Location

4.8/5
21 reviews

Great location.

Service

4.2/5
17 reviews

Friendly service.

Breakfast

3.8/5
17 reviews

Tasty breakfast.

Room

3.1/5
23 reviews

Fairly clean rooms, but inadequate bathrooms.

Food

2.9/5
5 reviews

Food is all right.

Cleanliness

2.9/5
11 reviews

Room cleanliness is acceptable.

Rated 4.1/5 based on reviews from all travelers.

Very good wellness hotel. Close to Southwark. Good for sightseeing with access to public transportation.

Location

4.8/5
15 reviews

Great location.

Breakfast

4.0/5
8 reviews

Tasty breakfast.

Service

4.0/5
19 reviews

Service is welcoming, but housekeeping is not great.

Room

3.4/5
12 reviews

Large, relatively tidy rooms but bathrooms are not great.

Cleanliness

3.1/5
7 reviews

Room cleanliness is acceptable.

Rated 4.1/5 based on reviews from families.

Friendly service. Tasty breakfast.

Location

4.8/5
9 reviews

Great location.

Breakfast

4.0/5
5 reviews

Tasty breakfast.

Service

4.0/5
14 reviews

Friendly service.

Room

3.4/5
6 reviews

Room is all right.

Rated 3.9/5 based on reviews from all travelers.

Very good wellness hotel. Close to Southwark. Good for sightseeing with access to public transportation.

Service

4.2/5
6 reviews

Fantastic service.

Breakfast

3.8/5
5 reviews

Tasty breakfast.

Rated 4.2/5 based on reviews from all travelers.

Very good wellness hotel. Close to Southwark. Good for sightseeing with access to public transportation.

Location

4.8/5
13 reviews

Great location.

Service

4.1/5
19 reviews

Friendly service.

Breakfast

3.9/5
8 reviews

Tasty breakfast.

Room

3.5/5
11 reviews

Room is all right.

Pool

3.2/5
5 reviews

Ordinary pool.

Rated 4.0/5 based on reviews from families.

Great location. Friendly service.

Location

4.8/5
8 reviews

Great location.

Service

4.0/5
12 reviews

Friendly service.

Breakfast

3.8/5
5 reviews

Tasty breakfast.

Room

3.5/5
7 reviews

Great room.

Rated 3.9/5 based on reviews from all travelers.

Very good wellness hotel. Close to Southwark. Good for sightseeing with access to public transportation.

Service

4.2/5
5 reviews

Fantastic service.