4.4
Excellent

Summary of 4,094 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 4.4/5 based on reviews from all travelers.

"Excellent city hotel. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.8/5
1728 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Excellent parking and car access.

Cleanliness

4.5/5
449 reviews

"Clean hotel facilities. Clean rooms and bathrooms."

Vibe

4.5/5
372 reviews

"Awesome vibe. Friendly atmosphere. Modern Hotel. Stylish hotel." Entrance area is not particularly attractive. Luxurious Hotel.

Service

4.2/5
1039 reviews

"Efficient, friendly service with a nice reception." Decent housekeeping, but poor restaurant service. Smooth booking process. Standard laundry service. Great hotel security. Room service could have been improved. Recreation staff is nice.

Room

4.1/5
1586 reviews

"New, well-maintained rooms. Clean, large bathrooms." Furnishings and room sizes are standard. Clean rooms with great TVs and kitchenettes. Great shower. No views, but acceptable A/C. Minibar can be a problem.

WiFi

3.9/5
28 reviews

"Fast and cheap WiFi. Average wifi quality."

Breakfast

3.9/5
386 reviews

"Reasonably priced, tasty breakfasts."

Rated 4.6/5 based on reviews from families.

"Stylish hotel. Clean bathroom."

Location

4.8/5
213 reviews

"Great location with good access by car. Good shopping and sightseeing." Close to public transport and the train.

Cleanliness

4.3/5
41 reviews

"Clean hotel facilities. Clean rooms and bathrooms."

Vibe

4.3/5
31 reviews

"Awesome vibe. Friendly atmosphere. Modern Hotel."

Service

4.3/5
113 reviews

"Professional, friendly service, good reception, and decent housekeeping."

Amenities

4.0/5
42 reviews

"New facilities."

Breakfast

4.0/5
36 reviews

"Tasty breakfast."

Room

3.8/5
176 reviews

"Rooms are modern, tidy and well-maintained with nice furniture." Smaller rooms with average beds. Clean, large bathrooms. Great shower.

Rated 4.5/5 based on reviews from couples.

"Near city centre. Luxurious Hotel."

Location

4.8/5
117 reviews

"Great location with good access by car." Great sightseeing, restaurants and shopping nearby. Close to public transport and the train.

Cleanliness

4.6/5
27 reviews

"Clean hotel facilities. Clean rooms."

Vibe

4.2/5
31 reviews

"Awesome vibe. Friendly atmosphere. Modern Hotel." Entrance area is not particularly attractive.

Room

4.0/5
107 reviews

"Clean, new rooms with great beds and huge bathrooms." Rooms could be larger.

Service

3.6/5
64 reviews

"Efficient, friendly service with a nice reception."

Breakfast

3.5/5
34 reviews

"Tasty breakfast."

Rated 4.5/5 based on reviews from business travelers.

"Clean hotel facilities. Friendly atmosphere."

Location

4.8/5
49 reviews

"Great location near shopping and public transport."

Cleanliness

4.6/5
10 reviews

"Clean rooms."

Vibe

4.1/5
10 reviews

"Awesome vibe. Friendly atmosphere."

Breakfast

4.0/5
21 reviews

"Tasty breakfast."

Service

4.0/5
22 reviews

"Great service, especially at reception."

Room

3.8/5
41 reviews

"Decent sized, clean rooms with nice bathrooms."

Rated 4.5/5 based on reviews from solo travelers.

"Fantastic service. Tasty breakfast."

Location

4.7/5
20 reviews

"Great location near lots of shopping."

Service

4.2/5
12 reviews

"Fantastic service."

Breakfast

4.0/5
6 reviews

"Tasty breakfast."

Room

3.8/5
19 reviews

"Excellent rooms and bathrooms. Average sized rooms."

Rated 4.5/5 based on reviews from all travelers.

"Excellent city hotel. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.8/5
8 reviews

"Great location."

Service

4.3/5
7 reviews

"Fantastic service."

Room

3.8/5
12 reviews

"Excellent rooms and bathrooms."

Comfort

3.0/5
10 reviews

"Comfortable."

Rated 4.4/5 based on reviews from all travelers.

"Excellent city hotel. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.8/5
577 reviews

"Great location with good access by car." Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

Cleanliness

4.7/5
176 reviews

"Clean hotel facilities. Clean rooms and bathrooms."

Vibe

4.7/5
99 reviews

"Awesome vibe. Modern Hotel. Stylish hotel. Friendly atmosphere." Luxurious Hotel.

Service

4.2/5
383 reviews

"Friendly service and great reception." Decent housekeeping, but poor restaurant service.

Room

4.2/5
515 reviews

"Modern and clean rooms with great TVs." Beds, room sizes and maintenance levels are average. Clean, large bathrooms. Great shower. Not the best view.

Breakfast

3.7/5
125 reviews

"Reasonably priced, tasty breakfasts."

WiFi

3.5/5
16 reviews

"Good internet service. Wifi quality could be improved."

Rated 4.1/5 based on reviews from couples.

"Great shopping. Great reception."

Location

4.8/5
24 reviews

"Great location near lots of shopping." Close to public transport and the train.

Cleanliness

4.6/5
9 reviews

"Clean rooms."

Vibe

4.3/5
8 reviews

"Awesome vibe."

Service

3.8/5
14 reviews

"Friendly service."

Room

3.6/5
24 reviews

"Small, but tidy rooms with nice bathrooms."

Food

3.4/5
5 reviews

"Food is all right."

Breakfast

3.3/5
9 reviews

"Breakfast is average."

Comfort

2.6/5
19 reviews

"Small, comfortable rooms."

Rated 4.1/5 based on reviews from families.

"Fantastic service. Friendly service."

Location

4.8/5
12 reviews

"Great location."

Service

4.0/5
16 reviews

"Friendly service."

Breakfast

3.9/5
6 reviews

"Tasty breakfast."

Room

3.6/5
14 reviews

"Great, reasonably-sized rooms."

Comfort

2.8/5
8 reviews

"Somewhat comfortable and acceptably sized rooms."

Rated 4.6/5 based on reviews from all travelers.

"Excellent city hotel. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.8/5
652 reviews

"Great location. Great sightseeing, restaurants and shopping nearby." Good car accessibility, and close to public transport.

Vibe

4.5/5
86 reviews

"Awesome vibe. Friendly atmosphere. Modern Hotel. Luxurious Hotel."

Cleanliness

4.4/5
107 reviews

"Clean hotel facilities. Clean rooms and bathrooms."

Service

4.2/5
264 reviews

"Professional service and good reception, but so-so housekeeping." Standard laundry service.

Amenities

4.2/5
135 reviews

"New facilities. Elevator in need of updating."

Room

3.7/5
451 reviews

"Rooms are clean and new, but small. Clean, large bathrooms." Furniture and beds are acceptable. Great shower.

Breakfast

3.7/5
78 reviews

"Tasty breakfast."

Rated 4.7/5 based on reviews from families.

"New rooms. Wonderful sightseeing."

Location

4.8/5
181 reviews

"Great location with good access by car. Good shopping and sightseeing." Close to public transport.

Service

4.5/5
80 reviews

"Professional service and good reception."

Cleanliness

4.3/5
29 reviews

"Clean hotel facilities. Clean rooms."

Vibe

4.3/5
21 reviews

"Awesome vibe. Modern Hotel. Friendly atmosphere."

Amenities

4.0/5
35 reviews

"Nice building."

Breakfast

3.8/5
15 reviews

"Tasty breakfast."

Room

3.5/5
131 reviews

"Spotless, new rooms with lovely furniture and large bathrooms." Smaller rooms with average beds.

Comfort

2.5/5
89 reviews

"Uncomfortable, small rooms, with decent beds." Quiet rooms with large bathrooms.

Rated 4.8/5 based on reviews from couples.

"Clean. Nice building."

Location

4.7/5
45 reviews

"Great location near lots of shopping."

Cleanliness

4.5/5
6 reviews

"Clean."

Amenities

4.0/5
11 reviews

"Nice building."

Service

4.0/5
16 reviews

"Great service, especially at reception."

Room

3.6/5
30 reviews

"Excellent rooms and bathrooms. Rooms could be larger."

Comfort

2.6/5
18 reviews

"Small, comfortable rooms."

Rated 4.7/5 based on reviews from business travelers.

"Tasty breakfast. Great reception."

Location

4.8/5
37 reviews

"Great location near lots of shopping."

Amenities

4.0/5
7 reviews

"Nice building."

Service

4.0/5
7 reviews

"Fantastic service."

Breakfast

4.0/5
12 reviews

"Tasty breakfast."

Room

3.6/5
18 reviews

"Small but good rooms."

Rated 4.8/5 based on reviews from solo travelers.

"Great shopping. Great location."

Location

4.8/5
9 reviews

"Great location near lots of shopping."

Room

3.6/5
6 reviews

"Great room."

Rated 4.4/5 based on reviews from all travelers.

"Excellent city hotel. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.8/5
8 reviews

"Great location."

Service

4.0/5
5 reviews

"Fantastic service."

Room

3.8/5
9 reviews

"Great room."

Breakfast

3.5/5
5 reviews

"Breakfast is average."

Comfort

3.1/5
5 reviews

"Comfortable."

Rated 4.5/5 based on reviews from all travelers.

"Excellent city hotel. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.8/5
56 reviews

"Good location, close to public transport."

Cleanliness

4.6/5
23 reviews

"Clean hotel facilities. Clean rooms."

Service

4.3/5
16 reviews

"Friendly service."

Breakfast

4.0/5
9 reviews

"Tasty breakfast."

Room

3.9/5
43 reviews

"Rooms are not huge but the bathrooms are large, and everything is clean."

Comfort

3.0/5
20 reviews

"Rooms of average size, but spacious bathrooms, and moderately comfortable."

Rated 4.2/5 based on reviews from all travelers.

"Excellent city hotel. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.5/5
7 reviews

"Great location."

Vibe

4.4/5
5 reviews

"Awesome vibe."

Amenities

4.1/5
6 reviews

"Great amenities."

Room

3.8/5
8 reviews

"Great room."

Rated 4.3/5 based on reviews from all travelers.

"Excellent city hotel. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.7/5
379 reviews

"Great location. Near downtown with great sightseeing and shopping." Close to public transport and the train. Excellent parking and car access.

Room

4.3/5
511 reviews

"Sizable, modern, clean rooms with standard furnishings." Decently-clean rooms with spacious bathrooms. Well-kept rooms with great beds and TV's. No views, but acceptable A/C. Great shower. Minibar can be a problem.

Cleanliness

4.2/5
122 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are only so-so."

Vibe

4.2/5
162 reviews

"Awesome vibe. Friendly atmosphere. Modern Hotel." Entrance area is not particularly attractive. Stylish hotel. Luxurious Hotel.

Breakfast

4.1/5
151 reviews

"Tasty breakfast."

Service

4.0/5
327 reviews

"Professional service and good reception, but so-so housekeeping." Smooth booking process. Great hotel security. Standard laundry service. Recreation staff is nice.

WiFi

3.2/5
6 reviews

"Regular internet service."

Rated 4.3/5 based on reviews from couples.

"Great shower. Very quiet."

Location

4.8/5
39 reviews

"Great location near lots of shopping."

Cleanliness

4.5/5
11 reviews

"Clean rooms."

Room

4.3/5
47 reviews

"Tidy rooms with great beds and spacious bathrooms. Average sized rooms."

Vibe

4.2/5
20 reviews

"Awesome vibe. Friendly atmosphere."

Service

4.2/5
28 reviews

"Great service, especially at reception."

Breakfast

4.0/5
18 reviews

"Tasty breakfast."

Rated 4.4/5 based on reviews from families.

"Stylish hotel. Train station is close."

Location

4.8/5
20 reviews

"Great location, close to the train station."

Cleanliness

4.5/5
8 reviews

"Clean rooms."

Vibe

4.2/5
9 reviews

"Awesome vibe. Friendly atmosphere."

Room

4.2/5
28 reviews

"Clean rooms and nice bathrooms. Average-sized rooms with alright beds."

Service

4.2/5
17 reviews

"Professional, friendly service, good reception, and decent housekeeping."

Breakfast

4.1/5
14 reviews

"Tasty breakfast."

Rated 4.3/5 based on reviews from business travelers.

"Clean hotel facilities. Nice building."

Location

4.8/5
11 reviews

"Great location."

Cleanliness

4.6/5
9 reviews

"Clean rooms."

Vibe

4.1/5
9 reviews

"Awesome vibe. Friendly atmosphere."

Service

4.1/5
14 reviews

"Great service, especially at reception."

Breakfast

4.0/5
7 reviews

"Tasty breakfast."

Room

4.0/5
21 reviews

"Decent sized, clean rooms with nice bathrooms."

Amenities

3.9/5
10 reviews

"Nice building."

Rated 4.1/5 based on reviews from solo travelers.

"Great reception. Great shopping."

Location

4.7/5
8 reviews

"Great location."

Service

4.2/5
8 reviews

"Fantastic service."

Breakfast

4.0/5
5 reviews

"Tasty breakfast."

Room

3.9/5
11 reviews

"Excellent rooms and bathrooms."

Rated 4.3/5 based on reviews from all travelers.

"Excellent city hotel. Close to Ginza. Great rooms in excellent location. Awesome vibe."

Location

4.8/5
13 reviews

"Great location."

Vibe

4.3/5
5 reviews

"Awesome vibe."

Service

4.2/5
8 reviews

"Fantastic service."

Room

3.8/5
11 reviews

"Great, reasonably-sized rooms."

Comfort

3.0/5
10 reviews

"Somewhat comfortable and acceptably sized rooms."