4.3
Very Good

Summary of 2,349 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.3/5 based on reviews from all travelers.

"Excellent city hotel. Close to Ginza. Great location. Awesome vibe."

Location

4.8/5
860 reviews

"Great location." Centrally located, near restaurants, bars, and shopping. Close to public transport and the train. Good car access, but so-so parking.

Vibe

4.4/5
143 reviews

"Awesome vibe. Friendly atmosphere. Modern Hotel. Stylish hotel." Entrance area is not particularly attractive. Luxurious Hotel. Good choice for a city trip.

WiFi

4.4/5
6 reviews

"Good internet service."

Cleanliness

4.3/5
232 reviews

"Clean hotel facilities. Clean rooms and bathrooms." Moderately clean wellness & sports facilities.

Wellness Area

4.3/5
108 reviews

"Great wellness & sports facilities." Moderately clean wellness & sports facilities.

Room

4.0/5
810 reviews

"Rooms are clean, new and well furnished with average maintenance." Clean, large bathrooms. Decently sized rooms with okay minibars. Great shower. Poor A/C and no views to speak of. Nice TV.

Service

4.0/5
543 reviews

"Efficient, friendly service with a nice reception." Decent housekeeping, but poor restaurant service. Standard laundry service. Great hotel security. Smooth booking process.

Breakfast

3.8/5
219 reviews

"Tasty breakfast."

Rated 4.5/5 based on reviews from families.

"Good accessibility by car. Spacious bathroom."

Location

4.8/5
129 reviews

"Great location, with good shopping nearby and easy access by car." Close to public transport and the train.

Cleanliness

4.2/5
28 reviews

"Clean hotel facilities. Clean rooms."

Service

4.0/5
80 reviews

"Nice reception with friendly service and standard housekeeping."

Breakfast

3.8/5
35 reviews

"Tasty breakfast."

Room

3.6/5
107 reviews

"Well-furnished, tidy rooms. Spacious bathrooms and average beds." Rooms could be larger. Great shower.

Rated 4.4/5 based on reviews from couples.

"New rooms. Near city centre."

Location

4.8/5
92 reviews

"Great location." Near to the city centre with good shopping options nearby. Close to public transport and the train.

Cleanliness

4.5/5
35 reviews

"Clean hotel facilities. Clean rooms."

Room

3.9/5
88 reviews

"Modern, clean rooms with spacious bathrooms. Rooms could be larger."

Service

3.8/5
52 reviews

"Efficient, friendly service with a nice reception."

Breakfast

3.8/5
25 reviews

"Tasty breakfast."

Rated 4.4/5 based on reviews from business travelers.

"Stylish hotel. Great shower."

Location

4.8/5
42 reviews

"Great location near lots of shopping. Train station is close."

Cleanliness

4.5/5
7 reviews

"Clean."

Vibe

4.3/5
5 reviews

"Awesome vibe."

Room

4.1/5
42 reviews

"Great, reasonably-sized rooms." Bathrooms are impressive, as is the furniture.

Service

4.0/5
22 reviews

"Professional service and good reception."

Breakfast

3.8/5
17 reviews

"Tasty breakfast."

Rated 4.0/5 based on reviews from solo travelers.

"Great wellness & sports facilities. Tasty breakfast."

Location

4.7/5
15 reviews

"Great location near lots of shopping."

Service

3.9/5
13 reviews

"Great service, especially at reception."

Breakfast

3.8/5
9 reviews

"Tasty breakfast."

Room

3.6/5
19 reviews

"Excellent rooms and bathrooms. Average sized rooms."

Rated 4.4/5 based on reviews from all travelers.

"Excellent city hotel. Close to Ginza. Great location. Awesome vibe."

Location

4.7/5
18 reviews

"Great location."

Cleanliness

4.5/5
8 reviews

"Clean rooms."

Service

4.1/5
7 reviews

"Fantastic service."

Room

3.8/5
18 reviews

"Rooms are not huge but the bathrooms are large, and everything is clean."

Comfort

3.1/5
9 reviews

"Rooms of average size, but spacious bathrooms, and moderately comfortable."

Rated 4.4/5 based on reviews from all travelers.

"Excellent city hotel. Close to Ginza. Great location. Awesome vibe."

Location

4.8/5
6 reviews

"Great location."

Service

4.0/5
5 reviews

"Fantastic service."

Room

3.5/5
8 reviews

"Great room."

Comfort

2.9/5
5 reviews

"Comfortable."

Rated 4.3/5 based on reviews from all travelers.

"Excellent city hotel. Close to Ginza. Great location. Awesome vibe."

Location

4.8/5
268 reviews

"Great location. Great sightseeing, restaurants and shopping nearby." Close to public transport and the train.

Cleanliness

4.4/5
88 reviews

"Clean hotel facilities. Clean rooms and bathrooms."

Vibe

4.3/5
40 reviews

"Awesome vibe. Modern Hotel. Friendly atmosphere. Stylish hotel." Entrance area is ok.

Service

4.0/5
171 reviews

"Efficient, friendly service with a nice reception." Decent housekeeping, but poor restaurant service.

Room

3.9/5
234 reviews

"New, clean rooms with nice furniture." Beds, room sizes and maintenance levels are average. Clean, large bathrooms. Great shower.

Breakfast

3.8/5
69 reviews

"Tasty breakfast."

Rated 4.1/5 based on reviews from couples.

"Very quiet. New rooms."

Location

4.8/5
31 reviews

"Great location near shopping and public transport."

Cleanliness

4.5/5
9 reviews

"Clean rooms."

Service

3.8/5
19 reviews

"Service is professional and friendly."

Room

3.6/5
30 reviews

"New and clean rooms with fantastic bathrooms. Rooms could be larger."

Breakfast

3.6/5
11 reviews

"Tasty breakfast."

Comfort

2.9/5
24 reviews

"Small, comfortable rooms."

Rated 4.2/5 based on reviews from families.

"Great reception. Fantastic service."

Location

4.8/5
26 reviews

"Great location."

Cleanliness

4.2/5
7 reviews

"Clean."

Service

3.9/5
25 reviews

"Friendly service and great reception."

Breakfast

3.8/5
12 reviews

"Tasty breakfast."

Room

3.5/5
24 reviews

"Great room. Average-sized rooms with alright beds."

Comfort

2.8/5
15 reviews

"Mediocre comfort, room sizes and beds."

Rated 4.5/5 based on reviews from all travelers.

"Excellent city hotel. Close to Ginza. Great location. Awesome vibe."

Location

4.8/5
278 reviews

"Great location with good access by car." Shopping, restaurants and bars in the area are great. Close to public transport.

Cleanliness

4.4/5
41 reviews

"Clean hotel facilities. Clean rooms."

Vibe

4.3/5
28 reviews

"Awesome vibe. Modern Hotel. Friendly atmosphere. Luxurious Hotel."

Service

4.0/5
131 reviews

"Professional, friendly service, good reception, and decent housekeeping." Standard laundry service.

Room

3.7/5
194 reviews

"Spotless, new rooms with lovely furniture and large bathrooms." Rooms could be larger.

Breakfast

3.6/5
49 reviews

"Tasty breakfast."

Rated 4.6/5 based on reviews from families.

"Very quiet. Friendly service."

Location

4.8/5
85 reviews

"Good location, close to public transport." Great shopping nearby and good access by car.

Cleanliness

4.2/5
15 reviews

"Clean rooms."

Service

4.1/5
37 reviews

"Great service, especially at reception."

Breakfast

3.5/5
11 reviews

"Tasty breakfast."

Room

3.5/5
57 reviews

"Rooms are quite small but generally OK with adequate beds." Large bathrooms and clean rooms.

Rated 4.7/5 based on reviews from couples.

"Nice building. Great room."

Location

4.7/5
24 reviews

"Great location near lots of shopping."

Service

3.9/5
9 reviews

"Great service, especially at reception."

Room

3.6/5
20 reviews

"Excellent rooms and bathrooms. Average sized rooms."

Comfort

2.9/5
15 reviews

"Somewhat comfortable and acceptably sized rooms."

Rated 4.7/5 based on reviews from business travelers.

"Tasty breakfast. Great reception."

Location

4.8/5
17 reviews

"Great location near lots of shopping."

Service

3.8/5
5 reviews

"Fantastic service."

Breakfast

3.8/5
7 reviews

"Tasty breakfast."

Room

3.6/5
9 reviews

"Great room."

Rated 4.3/5 based on reviews from all travelers.

"Excellent city hotel. Close to Ginza. Great location. Awesome vibe."

Location

4.7/5
265 reviews

"Great location." Centrally located, near restaurants, bars, and shopping. Close to public transport and the train. Good car access, but so-so parking.

Vibe

4.4/5
70 reviews

"Awesome vibe. Friendly atmosphere. Stylish hotel. Modern Hotel." Entrance area is not particularly attractive.

Room

4.2/5
334 reviews

"Tidy rooms with great TV's. Clean, large bathrooms. Average beds." Good furniture. Great shower. Badly maintained rooms with no views to speak of. Minibar can be a problem.

Cleanliness

4.2/5
86 reviews

"Clean hotel facilities. Clean rooms and bathrooms." Moderately clean wellness & sports facilities.

Service

4.0/5
215 reviews

"Great service, especially at reception. Housekeeping is satisfactory." Great hotel security. Smooth booking process.

Breakfast

3.8/5
91 reviews

"Tasty breakfast."

Rated 4.5/5 based on reviews from couples.

"Clean hotel facilities. Very quiet."

Location

4.8/5
29 reviews

"Great location near lots of shopping. Train station is close."

Cleanliness

4.5/5
19 reviews

"Clean hotel facilities. Clean rooms."

Service

4.2/5
17 reviews

"Fantastic service."

Room

4.0/5
33 reviews

"Decent sized, clean rooms with nice bathrooms."

Breakfast

4.0/5
8 reviews

"Tasty breakfast."

Rated 4.4/5 based on reviews from business travelers.

"Great shower. Stylish hotel."

Location

4.8/5
22 reviews

"Great location near lots of shopping. Train station is close."

Cleanliness

4.5/5
5 reviews

"Clean."

Room

4.2/5
28 reviews

"Excellent rooms and bathrooms. Average sized rooms."

Service

4.0/5
17 reviews

"Professional service and good reception."

Breakfast

3.7/5
9 reviews

"Tasty breakfast."

Rated 4.7/5 based on reviews from families.

"Clean rooms. Awesome vibe."

Location

4.8/5
16 reviews

"Great location."

Cleanliness

4.2/5
5 reviews

"Clean."

Service

4.0/5
18 reviews

"Fantastic service."

Room

3.9/5
21 reviews

"Excellent rooms and bathrooms."

Breakfast

3.9/5
11 reviews

"Tasty breakfast."

Rated 3.9/5 based on reviews from solo travelers.

"Great reception. Tasty breakfast."

Location

4.7/5
6 reviews

"Great location."

Service

3.9/5
10 reviews

"Great service, especially at reception."

Room

3.8/5
11 reviews

"Excellent rooms and bathrooms. Average sized rooms."

Breakfast

3.7/5
7 reviews

"Tasty breakfast."