"Service is generally friendly, although bar service is poor." Staff is professional enough, with okay reception, housekeeping, and waitstaff. Room service could have been improved. Booking process is sufficient.
"Great location. Fairly accessible by car with easy parking." City centre is hard to reach. Near to public transport and the airport. Standard parking prices. Excellent sightseeing, restaurants and bars nearby.
"Clean pool area."
"Excellent terrace and entrance area." Great grounds with decent facilities. Elevator in need of updating. Adequate meeting & event facilities.
"Clean and nice sauna area. Good fitness area."
"Rooms are clean, with average furniture, but great beds and views." Big but poorly maintained rooms. Decently-clean rooms with spacious bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.
"Food is all right." Great menu and an excellent experience, though the sides are mediocre. Pricey food and unpopular desserts.
"Regular internet service. Wifi quality could be improved."