Service
Service is friendly, and professional enough, and reception and housekeeping are great. Hotel security can be an issue. Concierge service is average. Booking process should be better organized.
Location
Great location. Pricey, inconvenient parking. Centrally located, near restaurants, bars, and shopping. Reasonably accessible by car.
Breakfast
Breakfast is average.
Room
Large, reasonably clean rooms and comfortable beds. Poorly maintained rooms with subpar furnishing and minibars. Small rooms and poorly cleaned bathrooms. No views, TV's and A/C substandard. Shower can be a problem.
Cleanliness
Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.
Food
Great dining experience overall with decent food, although the menu is lacking.
Wellness Area
Wellness & sports facilities could be improved. Average fitness area.
WiFi
Wifi quality could be improved.