Service
Friendly, professional service, however housekeeping is less well rated. Booking process should be better organized.
Location
Great location. Good car access, but so-so parking. Near downtown with great sightseeing and shopping. Parking should be cheaper. Restaurants & bars in the area are ok.
Cleanliness
Relatively clean rooms. Clean enough restaurant, but poorly cleaned bathrooms.
WiFi
Good internet service. Average wifi quality.
Room
Excellent rooms with wonderful beds. Rooms are decent size, age, and reasonably clean, but could use maintenance. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, minibar and TV's. Shower was ok.
Breakfast
Breakfast is decent but expensive.
Food
Poorly rated food, particularly desserts. Poor menu, especially in side dishes. Dining experience is okay, with acceptably clean dining area. Pork dishes are not good.
Pool
Pool should be renewed.