Location
"Great location. Near to public transport and the airport." Not great access by car, with poorly rated parking. Parking should be cheaper. Not ideal for sightseeing.
Service
"Efficient, cheerful service, particularly at the restaurant, and good reception." Booking process should be better organized. Housekeeping can be a problem.
WiFi
"Good internet service. Average wifi quality."
Room
"Room and furniture are poorly maintained, but relatively clean and reasonably sized." New rooms with excellent beds and wonderful views. Mediocre sized, poorly cleaned bathrooms. Guests complained about kitchenettes, minibars, TV's, and A/C.
Comfort
"Comfy, quiet rooms with cozy beds." Rooms and bathrooms are alright but air-conditioning was not so good.
Cleanliness
"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.
Bar
"Standard bar."
Food
"Guests complain about the dining, with a poor menu and high prices." Good side dishes.
Value
"Value for money could be better. Pricey breakfast and dining."
Breakfast
"Some complaints about quality and price of breakfast."